MalfunctionsRead and observe
and on page 219 first.
If, for some unknown reason, the system is not available, an appropriate mes-
sage appears in the display of the instrument cluster.
Sensor covered / dirty
If the sensor is dirty or covered, a message indicating that there is no sensor
view appears. Clean the sensor cover or remove the obstacles » Fig. 240 on
page 199 .
System unavailable
If the system is currently unavailable, a message concerning the unavailability
appears. Stop the vehicle, switch off the engine and then start it again. If the
system still is not available, seek the assistance of a specialist garage.
Select the driving mode (Driving Mode Selection)
Introduction
This chapter contains information on the following subjects:
Adaptive Chassis Control (DCC)
221
Mode
Eco221
Mode
Comfort222
Mode
normal222
Mode
Sports222
mode
individual222
Mode
Offroad222
Mode selection and infotainment display
223
Individual mode
settings223
By selecting the driving mode, the driving behaviour can be adapted to the de-
sired mode of operation.
The following modes
Eco
.
Comfort
.
Normal
.
Sports
.
Individual
and
Offroad
are availa-
ble.
The
Comfort
is only on vehicles with adaptive chassis control (DCC) and the
mode
Offroad
available only on vehicles Octavia Scout.
WARNINGThe general information relating to the use of assistance systems must be
observed » page 199, in section Introduction .
Adaptive Chassis Control (DCC)
Read and observe
on page 221 first.
The adaptive chassis control (following known as DCC) provides the ability to
adjust the shock characteristics for the sporty, normal or comfortable driving
when the corresponding control mode is selected.
The DCC evaluates steering response and road conditions while driving contin-
uously and adjusts the suspension behaviour within the selected driving mode
accordingly.
Mode
Eco
Read and observe on page 221 first.
This mode is suitable for a relaxed style of driving and helps to save fuel.
Selecting this mode primarily affects the function of the following systems.
Drive
Vehicle acceleration is more relaxed than in
Normal
mode.
The recommended gear is controlled such to achieve the lowest possible fuel
consumption » page 42.
If the START-STOP system is deactivated manually » page 191, this will be auto-
matically activated.
The automatic gearbox is set automatically to mode E » page 195 .
Adaptive Cruise Control (ACC)
Acceleration occurs more relaxed than in
Normal
» page 214 mode with distance
control.
Xenon headlight
The system is in economic mode » page 66. The headlamps are in basic setting
and do not adapt to the direction of travel.
221Assist systems
WARNING■No changes may be made to airbag system components, the front bump-
er and the bodywork.■
Any work on the airbag system including the installation and removal of
system components due to other repair work (e.g. removal of the steering
wheel) must only be carried out by a specialist garage.
■
Do not manipulate individual parts of the airbag system, as this might re-
sult in the airbag being deployed.
■
If the airbag has been deployed, the airbag system must be replaced.
WARNINGThe airbag system operates using pressure sensors located in the front
doors. For this reason, no adjustments may be carried out to the doors or
door panels (e.g. installation of additional loudspeakers). Resulting damage
can impair the functioning of the airbag system -There is a risk of accidents
and fatal injuries! The following guidelines must therefore be observed.■
Any work on the front doors and their door panels must be carried out by
a specialist garage.
■
Never drive the vehicle with the inner door panels removed or with open-
ings in the panelling.
Acceptance and recycling of used vehicles
Read and observe
on page 240 first.
All new ŠKODA vehicles are 95% recyclable.
Service intervals
Introduction
This chapter contains information on the following subjects:
Overview of service intervals
243
Fixed service intervals QI1 - QI4
243
Variable service interval QI6
243
Digital Service Plan
244
The service interval display in the display of the instrument cluster will remind
you to carry out every service stipulated by the manufacturer at the right time
in order to prevent you from forgetting any » page 48.
The completion of services can be verified through the printed verification
from the digital service schedule and the respective receipts.
The specified service intervals are tailored to normal operating conditions.
In the case of aggravated operating conditions, it will be necessary to have
some service work carried out before the date of the next regular service or
between the specified service intervals. This applies mainly to the cleaning or
the replacement of the air filter insert in regions with heavy dust pollution as
well as checking and replacing the toothed belt, but also to vehicles with die-
sel particle filters, which can put greater strain on the engine oil.
The following is taken to mean aggravated operating conditions:
▶ Fuel containing sulphur.
▶ Frequent short trips.
▶ Longer periods of engine idling (e.g. taxis).
▶ Operation in areas with heavy dust pollution.
▶ Frequent trailer operation.
▶ Predominantly stop-and-go traffic as is e.g. often the case in city driving.
▶ Operation predominantly during winter.
You will be told at the specialist garage whether the operating conditions of
your vehicle may make it necessary for service work to be carried out between
the normal service intervals.
Different service charges may apply according to the particular scope of work
required, the vehicle type and specification, and your vehicle’s condition.
Note
■ The customer is responsible for covering the cost of all services including
changing or replenishing the oil, even during the warranty period, unless sta-
ted otherwise in the ŠKODA AUTO warranty terms or other agreements.■
You will be informed about the service checks and actions at each service by
the specialist garage.
242General Maintenance
Overview of service intervalsFig. 283
Vehicle data: Service Interval
The service interval prescribed by the manufacturer is indicated on the vehicle
data » Fig. 283 . The vehicle data is affixed in the instructions and under the
floor covering in the luggage compartment.
One of the following service intervals applies for your vehicle. ▶ Fixed service interval QI1.
▶ Fixed service interval QI2.
▶ Fixed service interval QI3.
▶ Fixed service interval QI4.
▶ Variable service interval QI6.
In order to operate a vehicle with a variable service interval, it must only be
filled and topped up with the prescribed engine oil.
If this engine oil is not available, the oil change is subject to a fixed service in-
terval. In this case, the vehicle must be changed to the fixed service interval.
Note
■
The corresponding motor oil specifications » page 255.■For vehicles with variable service interval QI6 you can initiate a change to the
fixed service interval or back to the variable service interval to be carried out
by a specialist garage.Fixed service intervals QI1 - QI4
Oil change serv- ice
QI1Every 5 000 km or every 1 year a)
.QI2Every 7 500 km or every 1 year a)
.QI3Every 10 000 km or every 1 year a)
.QI4Every 15 000 km or every 1 year a)
.Inspection b)
Variant 1
QI1 - QI4
After the first 30 000 km or 2 years a)
, then every
30 000 km or every 1 year a)
.Inspection b)
Variant 2Every 15 000 km or every 1 year a)
.Inspection b)
Variant 3Every 10 000 km or every 1 year a)
.Brake fluid
changeQI1 - QI4First change after 3 years, then every 2 years.a)
Depending on which comes first.
b)
For information about the variant that applies to your vehicle, please contact a ŠKODA partner.
WARNINGThe brake fluid must always be changed after the first 3 years and then ev-
ery 2 years. Longer intervals between changing the brake fluid can cause
vapour bubbles to form in the brake system when braking sharply. This can
impair the efficiency of the brakes –There is an risk of accident!
Note
For diesel operation with a high sulphur content, an oil change service must be
carried out every 7 500 km. Ask your specialist garage for information on the
countries where diesel fuel has a high sulphur content.
Variable service interval QI6
The oil change service intervals depend on the intensity at which the vehicle is
driven and the local conditions in which the vehicle is used. For example, your
vehicle is subjected to different demands when driven over short distances
than when driven over long distances. The intervals are therefore variable.
Oil change serv-
iceIn accordance with the service interval display (after 30
000 km or 2 years a)
at the latest).Inspection b)
Variant 1After the first 30 000 km or 2 years a)
, then every 30 000
km or every 1 year a)
. 243Care and maintenance
The longer insect residues, bird droppings, road salt and other aggressive de-
posits remain on the paintwork of your vehicle, the more detrimental their de-
structive effect can be. High temperatures, such as those caused by intensive
sun's rays, accentuate this caustic effect.
It is also essential to thoroughly clean the underside of the vehicle at the end
of the winter.
Washing by hand
Wash the vehicle from top to bottom, with a soft sponge or a wash mitt and
plenty of water, and, if necessary, with the appropriate detergents. Wash out
the sponge or washing glove thoroughly at short intervals.
For wheels, door sills and lower areas of the vehicle use a different sponge.
Give the vehicle a good rinse after washing it and dry it off using a chamois
leather.
Automatic Car Washes
The usual precautionary measures must be taken before washing the vehicle
(e.g. closing the windows and the tilt/slide roof etc.).
If your vehicle is fitted with any particular attached parts (e.g. spoiler, roof rack system, two-way radio aerial etc.) it is best to consult the operator of the car
wash system beforehand.
After an automatic wash with wax treatment, the wiper blades should be
cleaned with cleaning agents specially designed for the purpose, and then de-
greased.
Pressure Washers
When washing the vehicle with a high-pressure cleaner, the instructions for
use of the equipment must be observed. This particularly applies to instruc-
tions regarding the pressure and spraying distance from the vehicle surface.WARNING■
When washing your vehicle in the winter: Water and ice in the braking
system can affect the braking efficiency – risk of accident!■
Take care when cleaning the underbody or the inside of the wheel wells -
there is a risk of injury from sharp metal parts!
CAUTION■ Do not wash the vehicle in direct sunlight, do not exert pressure on the body
while washing. The temperature of the washing water should be no more than
60 °C max. - otherwise there is a risk of damaging the vehicle paint.■
Before driving through a car wash fold in the exterior mirrors - There is a risk
of damage.
CAUTION
Washing the vehicle with high-pressure cleaners■Films should not be washed with any high-pressure cleaners - risk of dam-
age.■
Do not aim the water jet directly at the lock cylinders or the door or opening
joints when washing the vehicle in the winter – there is a risk of freezing.
■
During cleaning, always keep a sufficiently large spraying distance to the
parking sensors, the rear camera lens, to external decorative and protective
plastic parts (e.g. Roof racks, spoilers, protective strips) and other vehicle parts
made of non-metallic materials such as rubber hoses or insulation materials.
■
The sensors of the parking aid can be sprayed only for a short time and there
must be a minimum distance of 10 cm - there is a risk of damage.
Exterior vehicle care
Read and observe
and on page 244 first.
Vehicle compo- nentsCircumstancesRemedy
Paint
Spilled fuelClear water, cloth, (clean as soon as
possible)No water drop-
lets form on the
paintUse hard wax preserve (at least twice a
year), apply wax to clean and dry bodyPaint has gone
mattUse polish, then wax (if the polish does
not contain any preservative ingredi-
ents)Chrome
and anodised
partsSoilingclear water, cloth, possibly cleaners
provided for this purpose, clean then
polish with a soft dry clothFilmsSoilingSoft sponge and mild soap solution a)Windows
and door mirrorsSoilingWash with clean water and dry with a
wipe specifically for that purpose 245Care and maintenance
Remove ice and snow from the windowsFig. 284
Installation location of the ice
scraper, removing the scraper
Read and observe and on page 244 first.
Use a plastic ice scraper for removing snow and ice from the windows and mir-
rors. This can be on the inside of the fuel filler flap.
›
Open the fuel filler flap and slide the scraper in the direction of arrow
» Fig. 284 .
CAUTION
■
Move the scraper in one direction only, otherwise there is a risk of damage to
the glass surface.■
Do not remove snow / ice on the surface that is soiled (e.g. pea gravel, sand,
road salt) - there is a risk of damaging the surface.
■
Remove snow / ice carefully, otherwise there is a risk of damaging the labels
that have been fitted to the vehicle by the factory.
Caring for the interior
Read and observe
and on page 244 first.
Vehicle compo- nentsCircumstancesRemedy
Natural leather /
Faux leather /
Alcantara ®
/
Material
Dust, surface
soilingVacuum cleanerStubborn stainsCleaning fluid specifically for this taskCare (natural
leather)Treat the leather periodically with a
leather protecting fluid / use a care
cream with light blocker and impregna-
tion after each cleaningCare (Alcan-
tara ®
/ material)Remove stubborn hair using a “cleaning
glove”
Remove pills from materials with a
brushPlastic partsSoilingWater, slightly damp cloth or sponge, if
necessary cleaners specifically for this
purposeWindowsSoilingWash with clean water and dry with a
wipe specifically for that purposeCovers on electri-
cally heated seatsSoilingCleaners specifically for this purposeSeat belts » Soilingsoft cloth and mild soap solution a)a)
Mild soap solution = 2 tablespoons of natural soap to 1 litre of lukewarm water.
WARNING■
Never clean the seat belts chemically as chemical cleaning products could
destroy the fabric.■
Air fresheners and scents can be hazardous to heath when the tempera-
ture inside the vehicle is high.
CAUTION
■ Natural leather /Faux leather / Alcantara ®
/ material
■ Avoid standing for lengthy periods in bright sunlight, and protect the mate-
rials by covering to prevent them from fading.
■ Remove fresh stains (e.g. from pens, lipstick, shoe polish and similar) as
soon as possible. 247Care and maintenance
■Ensure that no part of the leather is soaked through during cleaning and
that no water gets into the seams - There is risk of damaging the leather!
■ Do not clean the roof panelling with a brush – risk of damage to the surface
of the panelling. ■ Do not use leather cleaners, floor wax, shoe cream, stain remover or similar
agents on Alcantara ®
seat upholstery.
■ Some clothing fabrics (e.g. dark denim) do not have sufficient colour fast-
ness - this could lead to clearly visible discolouration on the upholstery. This
is not a defect in the fabric. ■ Sharp objects on garments (e.g. zips, rivets, sharp- edged belts) can dam-
age the upholstery fabrics in the vehicle. Such damage will not be recognised
as a justified complaint.■
Plastic parts
■ Do not attach scents or air fresheners to the dash panel – risk of damage to
the dash panel.
■
Windows
■ Do not attach any stickers to the filaments or glass antenna - there is risk
of damage.
■
Covers on electrically heated seats ■ Do not clean either with water or with other liquids - There is a risk of dam-
age to the heating system. ■ Do not dry by switching on the heating.
■
Seat belts
■ After cleaning the belts, allow them to dry before retracting them.
Note
During vehicle use, some minor changes may become visible on the leather
and Alcantara ®
(due to e.g. folds, discolouration).Inspecting and replenishing
Fuel
Introduction
Fig. 285
Stickers showing the prescribed
fuel
This chapter contains information on the following subjects:
Petrol and diesel refuelling
249
Unleaded petrol
249
Diesel fuel
250
Refuel CNG (compressed natural gas)
251
CNG
252
The correct grades of fuel for your vehicle are stated on a sticker affixed to the
inside of the fuel filler flap » Fig. 285.
The fuel tank has a capacity of about 50 litres, including a reserve of approx.
6 litres .
WARNINGThe fuel and fuel vapours are explosive - risk to life! 248General Maintenance
CAUTION■Never drive until the fuel tank is completely empty! Irregular supply of fuel
can cause misfiring, which can result in damage to parts of the engine and the
exhaust system.■
Immediately remove any fuel that has spilled onto the vehicle's paintwork –
risk of paint damage.
■
If you would like to operate your vehicle in a country other than the one for
which it was intended, please talk to a ŠKODA Partner. They will tell you
whether the fuel specified by the manufacturer is offered in that country
and/or whether the manufacturer will sanction operating the vehicle with an-
other fuel.
Petrol and diesel refuelling
Fig. 286
Open fuel filler flap/unscrew tank cap/place the tank cap on the
fuel filler flap
Fig. 287
Fuel filler tube on vehicles with
diesel engines
Read and observe and on page 248 first.
Perform the refuelling under the following conditions.
The vehicle is unlocked.
The ignition is switched off.
The auxiliary heating and ventilation is switched off.
›
Press the fuel filler flap in direction of arrow
1
and fold in the direction of
arrow
2
» Fig. 286 .
›
Unscrew the tank cap in the direction of arrow
3
.
›
Remove the tank cap and place in the recess on top of the fuel filler flap in
the direction of arrow
4
.
›
Insert the pump nozzle into the fuel filler neck as far as it will go, and refuel.
The fuel tank is full as soon as the pump nozzle switches off for the first time.
Not continue refuelling.
›
Remove the pump nozzle from the fuel filler tube and put it back in the
pump.
›
Place the filler cap onto the fuel filler neck and turn it in the opposite direc-
tion to arrow
3
until it securely engages.
›
Close the fuel filler flap until it clicks into place.
Incorrect refuelling guard on vehicles with diesel engines
The fuel filler tube on vehicles with diesel engines is fitted with an incorrect
refuelling guard » Fig. 287.
If the diesel pump nozzle does not sit directly in the fuel filler tube, move it to
and fro with slight pressure to insert it correctly.
The diameter of the diesel pump nozzle can be identical to that of the petrol
pump nozzle in some countries. When driving in these countries, the incorrect
fuelling protection should be removed by a specialist company.
Unleaded petrol
Read and observe
and on page 248 first.
The correct grades of fuel for your vehicle are stated on a sticker affixed to theinside of the fuel filler flap » Fig. 285 on page 248 .
249Inspecting and replenishing
The vehicle can only operate with unleaded petrol that meets standard EN
228 1)
, and contains maximum 10% bioethanol (E10).
Prescribed fuel 95 / min. 92 and 93 RON / ROZ
We recommend using petrol 95 ROZ.
Optionally, the petrol 92 or. 93 ROZ can be used (slight power loss, a slightly
increased fuel consumption).
In an emergency petrol 91 ROZ can be used (slight power loss, slightly in-
creased fuel consumption) »
.
Specified petrol is unleaded, min. 95 RON / ROZ
Use min. 95 ROZ petrol.
In an emergency , 91 . 92 or 93 ROZ petrol can be used (slight loss of power,
slightly increased fuel consumption) »
.
Prescribed petrol 98/(95) RON / ROZ
We recommend using petrol 98 ROZ.
Optionally, petrol 95 ROZ can be used (slight power loss, a slightly increased
fuel consumption).
In an emergency , 91 . 92 or 93 ROZ petrol can be used (slight loss of power,
slightly increased fuel consumption) »
.
CAUTION
The following instructions must be observed, otherwise there is a risk of dam-
age to the engine and to the exhaust system.■
When petrol with a lower than the prescribed octane is used, only continue
driving at mid-range engine speeds and with minimal strain on the engine. Re-
fuel using petrol of the prescribed octane number as soon as possible.
■
Lower than 91 octane petrol should not be used, even in an emergency!
■
If a fuel other than unleaded fuel which complies to the above mentioned
standards (e.g. leaded petrol) is put in the tank by mistake, do not start the en-
gine or switch on the ignition.
CAUTIONPetrol additions (additives)■Unleaded petrol complying with the EN 228 standard 1 )
meets all the condi-
tions for problem-free engine operation. We therefore do not recommend mix-
ing fuel additives into the petrol - risk of engine damage or damage to the ex-
haust system.■
The following additives may not be used - risk of engine damage or damage
to the exhaust system! ■ Additives with metal components (metallic additives), in particular with
manganese and iron content.
■ Fuels with metallic content (e.g. LRP - lead replacement petrol).
Note
■Unleaded petrol that has a higher octane number than that required by the
engine can be used without limitations.■
The use of petrol with an octane rating higher than 95 ROZ in does not result
in either a noticeable increase in power nor lower fuel consumption in vehicles
for which unleaded petrol 95/min 92 or 93 ROZ is specified.
■
On vehicles using the prescribed unleaded petrol of min. 95 ROZ, the use of
petrol with a higher octane number than 95 ROZ can lead to an increase in
power and reduction in fuel consumption.
Diesel fuel
Read and observe
and on page 248 first.
The correct grades of fuel for your vehicle are stated on a sticker affixed to theinside of the fuel filler flap » Fig. 285 on page 248 .
The vehicle can only be operated using diesel fuel that complies with the
standard EN 5902)
and contains a maximum 7% biodiesel (B7)3)
.
Operating under different weather conditions
Use only diesel in accordance with the current or expected weather conditions.
Ask the petrol station personnel whether the diesel fuel offered corresponds
to these conditions.
1)
In Germany also DIN 51626-1 or E10 for unleaded petrol with octane number 91 or 95 or DIN 51626-2 or E5
for unleaded petrol with octane number 95 and 98.
2)
In Germany DIN 51628, in Austria ÖNORM C 1590, in Russia GOST R 52368-2005 / EN 590: 2004, in India IS 1460 / Bharat IV or in an emergency IS 1460 / Bharat III.
3)
In Germany according to the DIN 52638 standard, in Austria ÖNORM C 1590, in France EN 590.
250General Maintenance