ŠKODA Original partsRead and observe
on page 266 first.
We recommend the use of ŠKODA Original Parts for your vehicle, as these
parts are approved by ŠKODA AUTO. These parts correspond exactly to the
ŠKODA AUTO regulations and are identical to the parts used in series produc-
tion.
ŠKODA AUTO is able to warrant the safety, suitability, and long life of these
products.
ŠKODA Service Partners are liable for any defects of ŠKODA Genuine Parts for
a period of 2 years after sale in accordance with the materials defect liability,
unless agreed otherwise in the purchase agreement.
ŠKODA Original accessories
Read and observe
on page 266 first.
If you wish to fit accessories to your vehicle, you should remember the follow-ing.
We recommend that you use ŠKODA Genuine Accessories in your vehicle.
ŠKODA AUTO has selected such accessories to ensure that they are reliable,
safe and suitable for your particular vehicle. Although we constantly monitor
the market, we are not able to assess or vouch for other products, even
though in some instances such parts may have operational approval or may have been approved by a nationally recognised testing laboratory.
ŠKODA Service Partners are liable for any defects of ŠKODA Genuine Accesso- ries for a period of 2 years after installation or delivery in accordance with the
materials defect liability, unless agreed otherwise in the purchase agreement
or any other agreements.
Spoiler
Read and observe
on page 266 first.
WARNINGIf your vehicle is equipped with an original spoiler on the front bumper in
combination with the spoiler on the boot lid, the following instructions
must be observed - otherwise there is a risk of accidents and serious inju-
ries!■
The vehicle must always be equipped with a spoiler on the front bumper
only in combination with the corresponding spoiler on the boot lid.
■
This kind of spoiler cannot be left on the front bumper either on its own,
in combination with another spoiler not on the luggage compartment lid or
in combination with an unsuitable spoiler on the luggage compartment lid.
■
We recommend that you consult the ŠKODA Service Partner for any re-
pairs to or replacement, addition or removal of spoilers.
■
Improperly conducted work on the spoilers of your vehicle may result in
malfunction.
Component protection
Read and observe
on page 266 first.
Some electronic vehicle components (such as the instrument cluster) are fac-
tory-equipped with component protection. This ensures the functional limita-
tion of these components in a non-legitimate installation in another vehicle
(e.g. after a theft) or operation outside the vehicle.
Airbags
Read and observe
on page 266 first.
WARNING■Modifications, repairs and technical alterations that have been carried out
unprofessionally can cause damage and operational faults, and can also se-
riously impair the effectiveness of the airbag system – risk of accident and
fatal injury!■
A change to the vehicle's wheel suspension, including the use of non-ap-
proved wheels and tyre combinations, can alter the functioning of the air-
bag system - risk of accident and fatal injury!
267Care and maintenance
WARNING■No changes may be made to parts of the airbag system, the front bumper
and the body.■
Any work on the airbag system including the installation and removal of
system components due to other repair work (e.g. removal of the steering
wheel) must only be carried out by a specialist garage.
■
Do not manipulate individual parts of the airbag system, as this might re-
sult in the airbag being deployed.
■
If the airbag is triggered, the airbag system must be exchanged.
WARNINGThe airbag system operates using pressure sensors located in the front
doors. For this reason, no adjustments may be carried out to the doors or
door panels (e.g. installation of additional loudspeakers). The resulting
damage can negatively affect the function of the airbag system - there is a
risk of accidents and fatal injuries! The following guidelines must be ob-
served.■
Any work on the front doors and their door panels must be carried out by
a specialist garage.
■
Never drive with removed inner door panels or openings in the panels.
Acceptance and recycling of used vehicles
Read and observe
on page 266 first.
All new ŠKODA vehicles are 95% recyclable.
Service intervals
Introduction
This chapter contains information on the following subjects:
Overview of service intervals
269
Fixed service intervals QI1 - QI4
269
Flexible service interval QI6
269
Digital Service Plan
270
The service interval display in the display of the instrument cluster will remind
you to carry out every service stipulated by the manufacturer at the right time
in order to prevent you from forgetting them » page 49.
The completion of services can be verified through the printed verification
from the digital service schedule and the respective receipts.
The specified service intervals are tailored to normal operating conditions.
In the case of difficult operating conditions, it is necessary to have some serv-
ice work performed before the date of the next service or between the speci-
fied service intervals. This applies mainly to the cleaning or the replacement of
the air filter insert in regions with heavy dust pollution as well as checking and
replacing the toothed belt, but also to vehicles with diesel particle filters,
which can put greater strain on the engine oil.
The following is understood under difficult conditions:
▶ Fuel containing sulphur.
▶ Frequent short trips.
▶ Longer periods of engine idling (e.g. taxis).
▶ Operation in areas with heavy dust pollution.
▶ Frequent trailer operation.
▶ Predominantly stop-and-go traffic as is often the case in city driving, for ex-
ample.
▶ Operation predominantly during winter.
You will be told at the specialist garage whether the operating conditions of your vehicle may make it necessary for service work to be carried out between
the normal service intervals.
Different service charges may apply from the particular scope of work required,
depending on the vehicle type and equipment and the status of your vehicle.
Note
■ The customer is responsible for covering the cost of all services including
changing or replenishing the oil, even during the warranty period, unless sta-
ted otherwise in the ŠKODA AUTO. warranty terms or other agreements.■
You will be informed about the current service scopes for the particular serv-
ice work by the specialist garage.
268General Maintenance
Overview of service intervalsFig. 323
Vehicle data carrier: service interval
The service interval prescribed by the manufacturer is indicated on the vehicle
data » Fig. 323 . The vehicle data is pasted in the instructions and under the
floor covering in the luggage compartment (for vehicles with spare or emer-
gency wheel, the vehicle data carrier is below the respective wheel).
One of the following service intervals applies to your vehicle:
▶ Fixed service interval QI1.
▶ Fixed service interval QI2.
▶ Fixed service interval QI3.
▶ Fixed service interval QI4.
▶ Variable service interval QI6.
In order to operate a vehicle with a flexible service interval, it is necessary
that only the prescribed engine oil is used.
If this engine oil is not available, the oil change is subject to a fixed service in-
terval. In this case, the vehicle must be changed to the fixed service interval.
Note
■
The corresponding motor oil specifications » page 280.■For vehicles with flexible service interval QI6, you can initiate a return to the
fixed service interval or back to the flexible service interval to be performed by
a specialist garage.Fixed service intervals QI1 - QI4
Oil change serv- ice
QI1Every 5,000 km or every 1 year a)
.QI2Every 7,500 km or every 1 year a)
.QI3Every 10,000 km or every 1 year a)
.QI4Every 15,000 km or every 1 year. a)Inspectionb)
Variant 1
QI1 - QI4
After the first 30,000 km or 2 years a)
, then every
30,000 km or every 1 year a)
.Inspection b)
Variant 2Every 15,000 km or every 1 year. a)Inspectionb)
Variant 3Every 10,000 km or every 1 year a)
.Brake fluid
changeQI1 - QI4First change after 3 years, then every 2 years,a)
(whichever comes first).
b)
For information about the valid version for your vehicle, please contact a ŠKODA partner.
WARNINGThe brake fluid must always be changed after the first 3 years and then ev-
ery 2 years. Longer intervals between changing the brake fluid can cause
vapour bubbles to form in the brake system on sharp braking. This can im-
pair the efficiency of the brakes – risk of accident!
Note
For diesel operation with a high sulphur content, the oil must be changed ev-
ery 7,500 km. Ask your specialist garage for information on the countries
where diesel fuel has a high sulphur content.
Flexible service interval QI6
The oil change service intervals depend on the intensity at which the vehicle is
driven and the local conditions in which the vehicle is used. For example, your
vehicle is subjected to different demands when driven over short distances
than when driven over long distances. The intervals are therefore flexible.
Oil change serv-
iceAccording to the service interval display (at the latest af-
ter 30,000 km or 2 years a)
).Inspection b)
Variant 1After the first 30,000 km or 2 years a)
, then every 30,000
km or every 1 year a)
. 269Care and maintenance
Inspectionb)
Variant 2Every 15,000 km or every 1 year a)
.Brake fluid
changeFirst change after 3 years, then every 2 years,a)
(whichever comes first).
b)
For information about the valid version for your vehicle, please contact a ŠKODA partner.
WARNINGThe brake fluid must always be changed after the first 3 years and then ev-
ery 2 years. Longer intervals between changing the brake fluid can cause
vapour bubbles to form in the brake system on sharp braking. This can im-
pair the efficiency of the brakes – risk of accident!
Digital Service Plan
A specialist garage does not confirm the corresponding service evidence in this
Owner´s Manual, but in the service information system called Digital Service
Plan.
Therefore, we recommend that you always print the respective Service Certifi-
cate as evidence of the service work carried out.
Benefits of the digital service plan
▶ High level of security when it comes to the manipulation of the event entries.
▶ Transparent documentation of service work carried out.
▶ Protection against loss or damage of the event entries – you receive a com-
plete service-verification if required.
▶ Optional; request of complete verification in electronic form.
▶ You can have the vehicle serviced in any specialist garage (also abroad) – the
database is accessible worldwide.
▶ Increased transparency when purchasing a used vehicle due to event entries
being stored centrally.
▶ The system entries support you in the enforcement of obligations under the
ŠKODA extended warranty and mobility guarantee.
Cleaning and care
Introduction
This chapter contains information on the following subjects:
Washing the vehicle
270
Caring for the outside of the vehicle
271
Remove ice and snow from the windows
273
Caring for the interior
273
Regular and thorough care retains the value of your vehicle.
When using the care product, always observe the instructions on the packag-
ing. We recommend that you use the preservative from the ŠKODA Original Ac-
cessories.
WARNING■ Vehicle care products may be harmful to your health if not used according
to the instructions.■
Always keep the vehicle care products safe from people who are not com-
pletely independent, e.g. children - there is a danger of poisoning!
CAUTION
■ Do not use any insect sponges, rough kitchen sponges or similar cleaning
products – risk of damaging the paintwork surface.■
Do not use aggressive cleaning agents or chemical solvents - there is a dan-
ger of damaging the material that is to be cleaned.
Note
We recommend that the vehicle is cleaned and cared for by a ŠKODA Service
Partner.
Washing the vehicle
Read and observe
and on page 270 first.
The best way to protect your vehicle against harmful environmental influencesis frequent washing.
270General Maintenance
The longer insect residues, bird droppings, road salt and other aggressive de-
posits remain on the paintwork of your vehicle, the more detrimental their de-
structive effect can be. High temperatures, such as those caused by intensive
sun's rays, accentuate this caustic effect.
It is essential to also thoroughly clean the underside of the vehicle at the end
of the winter.
Washing by hand
Wash the vehicle from top to bottom, if necessary, wash using a soft sponge or
washing mitt and plenty of water with appropriate detergents. Wash out the
sponge or washing glove thoroughly at short intervals.
Use a different sponge for the wheels, door sills and lower vehicle areas.
Give the vehicle a good rinse after washing it and dry it off using a chamois
leather.
Automatic car washes
The usual precautionary measures must be taken before washing the vehicle
in an automatic car wash system (e.g. closing the windows and the sliding/tilt-
ing roof etc.).
If your vehicle is fitted with any particular attached parts, such as a spoiler,
roof rack system, two-way radio aerial etc., it is best to consult the operator of
the car wash system beforehand.
After an automatic wash with wax treatment, the blades of the wipers should
be cleaned with cleaning agents specially designed for the purpose, and then
degreased.
Pressure washer
When washing the vehicle with a high-pressure cleaner, the instructions for
use of the equipment must be observed. This particularly applies to informa-
tion with respect to the pressure and spray distance from the vehicle surface.WARNING■
When washing your vehicle in the winter: Water and ice in the braking
system can affect the braking efficiency – risk of accident!■
Take care when cleaning the underbody or the inside of the wheel wells -
there is a risk of injury on sharp metal parts!
CAUTION■ Do not wash the vehicle in direct sunlight, do not exert pressure on the body
while washing. The temperature of the washing water should be max. 60 ° C -
otherwise there is a risk of damaging the vehicle paint.■
Before driving through a car wash, fold in the exterior mirrors - there is a risk
of damage.
CAUTION
Washing the vehicle using pressure washers■The foils should not be washed using pressure washers - there is a risk of
damage .■
Do not aim the water jet directly at the lock cylinders or the door or opening
joints when washing the vehicle in the winter – there is a risk of freezing.
■
During cleaning, always keep a sufficiently large spraying distance to the
parking sensors, the rear camera lens, to external decorative and protective
plastic parts (e.g. roof racks, spoilers, protective strips) and other vehicle parts
made of non-metallic materials such as rubber hoses or insulation materials.
■
The sensors of the parking aid can be sprayed only for a short time and there
must be a minimum distance of 10 cm - there is a risk of damage.
■
When washing the vehicle, do not point the water jet directly at the tow bar
or the trailer socket - there is a risk of seal damage or washing out the grease.
Caring for the outside of the vehicle
Read and observe
and on page 270 first.
Vehicle compo- nentFacts of thematterRemedy
Paint
Spilled fuelClear water, cloth, (clean as soon as
possible)No water drop-
lets form on the
paintUse hard wax (min. twice a year), apply
wax to clean and dry bodyMatt paintUse polish, then preserve (if the polish
does not contain any preservative in-
gredients)Plastic partsSoilingClear water, cloth / sponge provided for
the intended cleaning agent 271Care and maintenance
■Front, side and rear view cameras
The following instructions must be observed, otherwise there is a risk of
camera damage.
■ Do not remove snow / ice with warm / hot water.
■ To wash, never use a pressure washer or steam jet.
■ For cleaning, do not use abrasive cleaners.■
Door lock cylinder
■ Make sure that as little water as possible gets into the locking cylinder
when washing the vehicle - there is a risk of freezing the lock cylinder!
■
Wheels ■ Heavy contamination of the wheels can affect the balance of the wheels -
this can result in vibrations and, under some circumstances, can cause pre-
mature wear of the steering wheel.
Remove ice and snow from the windows
Fig. 324
Installation location of the ice
scraper, removing the scraper
Read and observe and on page 270 first.
Use a plastic ice scraper for removing snow and ice from the windows and mir-
rors. This can be on the inside of the fuel filler flap.
›
Open the fuel filler flap and slide the scraper in the direction of arrow
» Fig. 324 .
CAUTION
■
Move the scraper in one direction only, otherwise there is a risk of damage to
the glass surface.■
Do not remove snow / ice on the surface that is soiled (e.g. pea gravel, sand,
road salt) - there is a risk of damaging the surface.
■
Remove snow / ice carefully, otherwise there is a risk of damaging the labels
that have been fitted by the factory.
Caring for the interior
Read and observe
and on page 270 first.
Vehicle compo- nentFacts of thematterRemedy
Natural leather /
Faux leather /
Alcantara ®
/
Material
Dust, surface
contaminationVacuum cleanerPollution (fresh)Water, slightly damp cotton / wool
cloth, if necessary, mild soap solution a)
,
then wipe with a soft clothStubborn stainsSpecially prepared detergentCare (natural
leather)Treat the leather periodically with a
suitable leather protector and use a
care cream with light blocker and im-
pregnation after each cleaning.Care (Alcan-
tara ®
/ fabric)Remove stubborn hairs using a “clean-
ing glove”
Remove pills from materials with a
brushPlastic partsSoilingWater, slightly damp cloth or sponge, or
cleaning agent provided for this pur-
poseWindowsSoilingWash with clean water and dry using
the intended clothCovers of electri-
cally heated seatsSoilingSpecially provided cleaning agentSeat belts » Soilingsoft cloth and mild soap solution a)a)
Mild soap solution = 2 tablespoons of natural soap to 1 litre of lukewarm water.
WARNING■
Never clean the seat belts chemically as chemical cleaning products could
destroy the fabric.■
Air fresheners and scents can be hazardous to heath when the tempera-
ture inside the vehicle is high.
273Care and maintenance
CAUTION■Natural leather /Faux leather / Alcantara ®
/ material
■ In lengthy periods in bright sunlight, it might be sensible to cover these
materials in order to avoid bleaching. ■ Fresh stains (e.g. from pens, lipstick, shoe polish etc.) should be removed as
soon as possible.
■ Ensure that no part of the leather is soaked through during cleaning and
that no water gets into the seams.
■ Do not clean the roof panelling with a brush – risk of damage to the surface
of the panelling.
■ Do not use solvents, floor wax, shoe cream, stain remover or similar agents
on Alcantara ®
seat upholstery.
■ Some clothing fabrics (e.g. dark denim) do not have sufficient colour fast-
ness - this may leave evident marks on upholstery. This is not a defect in the
fabric.
■ Sharp objects on garments (e.g. zips, rivets, sharp- edged belts) can dam-
age the upholstery fabrics in the vehicle. Such damage cannot be subse-
quently recognised as a justified complaint.■
Plastic parts ■ Do not attach scents or air fresheners to the dashboard – there is a risk of
damage to the dashboard.
■
Windows
■ Do not attach any stickers to the filaments or glass antenna - there is risk
of damage.
■
Covers of electrically heated seats
■ Do not clean with water or other liquids - there is a risk of damage to the
heating system.
■ Do not dry by switching on the heating.
■
Seat belts
■ Allow to dry before rolling up the seat belts.
Note
During vehicle use, the leather and Alcantara ®
parts may show minor changes
(e.g. folds, discolouration).Inspecting and replenishing
Fuel
Introduction
Fig. 325
Stickers with prescribed fuel
This chapter contains information on the following subjects:
Petrol and diesel refuelling
275
Unleaded petrol
275
Diesel fuel
276
The correct fuel for your vehicle is specified on the inside of the fuel filler flap
» Fig. 325 .
The fuel capacity for vehicles with front wheel drive is about 58 litres, and for
vehicles with four-wheel drive about 60 litres, with about 7 litres as reserve.
WARNINGFuel vapours are explosive - can be fatal!
CAUTION
■
Never drive until the fuel tank is completely empty! The irregular supply of
fuel can cause misfiring, which can result in damage to parts of the engine and
the exhaust system.■
Immediately remove any fuel that has spilled onto the vehicle's paintwork –
risk of paint damage.
■
If you would like to operate your vehicle in countries other than those with
its intended weather conditions, please contact a ŠKODA Partner. They will tell
you whether the fuel specified by the manufacturer is offered in the accompa-
nying country or whether it is permissible to operate the vehicle with another
fuel.
274General Maintenance
CAUTIONDiesel fuel additives■The diesel fuel in accordance with the prescribed standards meets all the
conditions for a smooth running engine. Therefore, we recommend that you do
not add any fuel additives to the diesel - - there is a risk of engine damage or
damage to the exhaust system.
AdBlue ®
and its refilling
Introduction
This chapter contains information on the following subjects:
Check level
277
AdBlue ®
Refill
277
In order to reduce pollutant emissions from vehicles with diesel engines and
the SCR catalyst, a urea - AdBlue ®
solution is injected into the exhaust system.
Only use AdBlue ®
that corresponds to the standard ISO 22241-1. Do not add
additives to AdBlue ®
.
The AdBlue ®
-consumption depends on driving style, the operating tempera-
ture of the system and on the weather conditions.
The AdBlue ®
tank filling is about 12 litres.
WARNINGAdBlue®
can cause skin, eye and respiratory irritation. If AdBlue ®
comes into
contact with the eye or skin, wash the affected area with plenty of water
for several minutes, and where appropriate seek medical help. In the case
of skin contact, wash the affected area with water.
CAUTION
AdBlue ®
attacks the surface of some materials (e.g. as painted parts, plastics,
fabrics). Clean the areas affected with AdBlue ®
using a damp cloth and plenty
of cold water. Remove any dried AdBlue ®
with warm water and a sponge.
Note
■ The AdBlue ®
solution freezes at a temperature of -11° C and lower. The sys-
tem has a heater to ensure the operability at low temperatures.■
We recommend purchasing AdBlue ®
refill bottles from the ŠKODA original
parts.
■ The working life of the AdBlue ®
solution is 4 years. If the tank contents are
not used within this period, then this is to be replaced by a specialist garage.
When toppig up, do not use AdBlue ®
for which the shelf life has expired.■
AdBlue ®
is a registered trademark of the VDA. AdBlue ®
is also known as AUS
32 (Aqueous Urea Solution) or DEF (Diesel Exhaust Fluid).
Check level
Read and observe
and on page 277 first.
The AdBlue ®
level is automatically monitored.
If the available travel distance that can be completed with the remaining AdBl- ue ®
tank capacity drops to about 2400 km, the warning appears on the in-
strument cluster and a request for replenishment of AdBlue ®
appears.
An indication also appears in the instrument cluster showing the maximum
and minimum AdBlue ®
tank capacity.
If the available travel distance that can be driven with the existing AdBlue ®
-
tank capacity drops down to 0 km, then no motor start is possible.
The distance which can still be driven with the remaining AdBlue ®
, can be de-
termined using the travel data » page 46.
AdBlue®
Refill
Fig. 328
Open fuel filler flap/unscrew tank cap/place the tank cap on the
fuel filler flap
Read and observe
and on page 277 first.
AdBlue ®
You can even top up using a fuel nozzle at a gas station or a refill bot-
tle, if necessary at a specialist garage.
277Inspecting and replenishing