General Maintenance
Care and maintenance
Service work, adjustments and technical alterations
Introduction
This chapter contains information on the following subjects:
Vehicle operating under different weather conditions
127
Statutory checks
127
ŠKODA service partner
127
ŠKODA Original parts
128
ŠKODA Original accessories
128
Spoiler
128
Component protection
128
Airbags
128
Acceptance and recycling of used vehicles
129
The instructions and guidelines from ŠKODA AUTO a.s. must be observed when
using accessories or carrying out any modifications, repairs or technical altera-
tions to your vehicle.
Compliance with these guidelines and instructions is in the interest of the
roadworthiness and technical condition of your vehicle.
WARNING■ Adjustments, repairs and technical changes to the vehicle should only be
carried out by a specialist. Work carried out incorrectly (including work on
the electronic components and their software) can result in malfunctions -
there is a risk of accident and, potentially, increased wear on parts!■
We recommend that you use only ŠKODA Original Accessories and ŠKODA
Original Parts which have been expressly approved for use on your vehicle.
Reliability, safety and suitability for your vehicle are guaranteed with these.
■
Do not use any products which have not been approved by ŠKODA AUTO,
even though these may be products with a type approval or which have
been approved by a nationally recognised testing laboratory.
Vehicle operating under different weather conditions
Read and observe
on page 127 first.
If you would like you operate your vehicle in countries other than its intended
weather conditions, you should contact a ŠKODA Partner. He or she will advise
you if certain precautions need to be taken to ensure the full functioning of
the vehicle or to prevent damage (e.g. coolant, changing the battery or similar).
Statutory checks
Read and observe
on page 127 first.
Many countries have legislation requiring the operational reliability, safety and,
where applicable, roadworthiness and/or exhaust gas properties of a vehicle
to be tested at regular intervals. These tests can be carried out by workshops
or testing stations that have been legally authorised for this purpose.
The ŠKODA Service partners can prepare your vehicle for the official inspec-
tions, so as to ensure that it passes.
Even if you want to take your vehicle to an officially approved test centre for
prior checking in preparation for a legally required test, we recommend that
you consult your ŠKODA Service Partner beforehand.
ŠKODA service partner
Read and observe
on page 127 first.
All ŠKODA service partners work according to the instructions and guidelines
from ŠKODA AUTO a.s. All service and repair work is therefore carried out on
time and to the appropriate quality. Adhering to these instructions and guide-
lines helps ensure road safety and helps keep your vehicle in a good technical
condition.
We therefore advise you to have all modifications, repairs and technical altera-
tions to your vehicle carried out by a ŠKODA Service Partner.
127Care and maintenance
WARNING■No changes may be made to airbag system components, the front bump-
er and the bodywork.■
Any work on the airbag system including the installation and removal of
system components due to other repair work (e.g. removal of the steering
wheel) must only be carried out by a specialist garage.
■
Do not manipulate individual parts of the airbag system, as this might re-
sult in the airbag being deployed.
■
If the airbag has been deployed, the airbag system must be replaced.
WARNINGThe airbag system operates using pressure sensors located in the front
doors. For this reason, no adjustments may be carried out to the doors or
door panels (e.g. installation of additional loudspeakers). Resulting damage
can impair the functioning of the airbag system - risk of accidents and fatal
injuries! The following guidelines must therefore be observed.■
Any work on the front doors and their door panels must be carried out by
a specialist garage.
■
Never drive the vehicle with the inner door panels removed or with open-
ings in the panelling.
Acceptance and recycling of used vehicles
Read and observe
on page 127 first.
All new ŠKODA vehicles are 95% recyclable.
Service intervals
Introduction
This chapter contains information on the following subjects:
Overview of service intervals
130
Fixed service intervals QI1 - QI4
130
Variable service interval QI6
130
Digital Service Plan
131
The service interval display in the display of the instrument cluster will remind
you to carry out every service stipulated by the manufacturer at the right time
in order to prevent you from forgetting any » page 41.
The completion of services can be verified through the printed verification
from the digital service schedule and the respective receipts.
The specified service intervals are tailored to normal operating conditions.
In the case of aggravated operating conditions, it will be necessary to have
some service work carried out before the date of the next regular service or
between the specified service intervals. This applies mainly to the cleaning or
the replacement of the air filter insert in regions with heavy dust pollution as
well as checking and replacing the toothed belt, but also to vehicles with die-
sel particle filters, which can put greater strain on the engine oil.
The following is taken to mean aggravated operating conditions: ▶ Fuel containing sulphur.
▶ Frequent short trips.
▶ Longer periods of engine idling (e.g. taxis).
▶ Operation in areas with heavy dust pollution.
▶ Frequent trailer operation.
▶ Predominantly stop-and-go traffic as is e.g. often the case in city driving.
▶ Operation predominantly during winter.
You will be told at the specialist garage whether the operating conditions of your vehicle may make it necessary for service work to be carried out between
the normal service intervals.
Different service charges may apply according to the particular scope of work
required, the vehicle type and specification, and your vehicle’s condition.
Note
■ The customer is responsible for covering the cost of all services including
changing or replenishing the oil, even during the warranty period, unless sta-
ted otherwise in the ŠKODA AUTO warranty terms or other agreements.■
You will be informed about the service checks and actions at each service by
the specialist garage.
129Care and maintenance
Overview of service intervalsFig. 163
Vehicle data: Service Interval
The service interval specified by the manufacturer is indicated on the vehicle
data carrier » Fig. 163 which can be found both in this Owner's Manual as well
as in the vehicle.
One of the following service intervals applies for your vehicle. ▶ Fixed service interval QI1.
▶ Fixed service interval QI2.
▶ Fixed service interval QI3.
▶ Fixed service interval QI4.
▶ Variable service interval QI6.
In order to operate a vehicle with a variable service interval, it must only be
filled and topped up with the prescribed engine oil.
If this engine oil is not available, the oil change is subject to a fixed service in-
terval. In this case, the vehicle must be changed to the fixed service interval.
Note
■
The corresponding motor oil specifications » page 139.■For vehicles with variable service interval QI6 you can initiate a change to the
fixed service interval or back to the variable service interval to be carried out
by a specialist garage.
Fixed service intervals QI1 - QI4
Oil change serv- ice
QI1Every 5 000 km or every 1 year a)
.QI2Every 7 500 km or every 1 year a)
.QI3Every 10 000 km or every 1 year a)
.QI4Every 15 000 km or every 1 year a)
.Inspection b)
Variant 1
QI1 - QI4
After the first 30 000 km or 2 years a)
, then every
30 000 km or every 1 year a)
.Inspection b)
Variant 2Every 15 000 km or every 1 year a)
.Inspection b)
Variant 3Every 10 000 km or every 1 year a)
.Brake fluid
changeQI1 - QI4First change after 3 years, then every 2 years.a)
Depending on which comes first.
b)
For information about the variant that applies to your vehicle, please contact a ŠKODA partner.
WARNINGThe brake fluid must always be changed after the first 3 years and then ev-
ery 2 years. Longer intervals between changing the brake fluid can cause
vapour bubbles to form in the brake system when braking sharply. This can
impair the efficiency of the brakes – There is a risk of accident!
Note
For diesel operation with a high sulphur content, an oil change service must be
carried out every 7 500 km. Ask your specialist garage for information on the
countries where diesel fuel has a high sulphur content.
Variable service interval QI6
The oil change service intervals depend on the intensity at which the vehicle is
driven and the local conditions in which the vehicle is used. For example, your
vehicle is subjected to different demands when driven over short distances
than when driven over long distances. The intervals are therefore variable.
Oil change serv-
iceIn accordance with the service interval display (after 30
000 km or 2 years a)
at the latest).Inspection b)
Variant 1After the first 30 000 km or 2 years a)
, then every 30 000
km or every 1 year a)
.Inspection b)
Variant 2Every 15 000 km or every 1 year a)
.Brake fluid
changeFirst change after 3 years, then every 2 years.a)
Depending on which comes first.
b)
For information about the variant that applies to your vehicle, please contact a ŠKODA partner.
130General Maintenance
WARNINGThe brake fluid must always be changed after the first 3 years and then ev-
ery 2 years. Longer intervals between changing the brake fluid can cause
vapour bubbles to form in the brake system when braking sharply. This can
impair the efficiency of the brakes –There is a risk of accident!
Digital Service Plan
A specialist garage will not record the work carried out in a service evidence in
this Owner's Manual, but in the service information system called Digital Serv-
ice Plan.
We therefore recommend that you always have the record of work carried out
in a service printed out for you.
Benefits of the Digital Service Plan
▶ High level of security preventing manipulation of the entries.
▶ Transparent documentation of service work carried out.
▶ Protection against loss or damage of the entries – you receive a complete
service record of the work carried out, if required.
▶ Option to receive the record in electronic form.
▶ The vehicle can be serviced in any specialist garage (also abroad) – the data-
base is accessible worldwide.
▶ Increased transparency when purchasing a used vehicle due to entries being
stored centrally.
▶ The system entries support you in making a claim on the ŠKODA extended
warranty and mobility guarantees.
Cleaning and care
Introduction
This chapter contains information on the following subjects:
Car washing
131
Exterior car care
132
Removing ice and snow from the windows
133
Caring for the interior
134
Regular and thorough care helps to retain the value of your vehicle.
The instructions for use on the packaging must be observed when using care
products. We recommend that you use ŠKODA Original Accessories care prod-
ucts.WARNING■ Vehicle care products may be harmful to your health if not used according
to the instructions.■
Always keep the vehicle care products safe from people who are not com-
pletely independent, e.g. children - There is a danger of poisoning!
CAUTION
■ Do not use any insect sponges, kitchen scrubbers or similar cleaning prod-
ucts – there is a risk of damaging the paintwork finish.■
Do not use aggressive cleaning agents or chemical solvents - danger of dam-
aging the surface to be cleaned.
Note
We recommend that the vehicle is cleaned and maintained at a ŠKODA service
partner.
Car washing
Read and observe
and on page 131 first.
The best way to protect your vehicle against harmful environmental influences
is frequent washing.
The longer insect residues, bird droppings, road salt and other aggressive de-
posits remain adhering to your vehicle, the more detrimental their destructive
effect can be. High temperatures, such as those caused by intensive sun's
rays, accentuate this caustic effect.
It is also essential to thoroughly clean the underside of the vehicle at the end
of the winter.
Washing by hand
Wash the vehicle from top to bottom, with a soft sponge or a wash mitt and
plenty of water, and, if necessary, with the appropriate detergents. Wash out
the sponge or washing glove thoroughly at short intervals.
For wheels, door sills and lower areas of the vehicle use a different sponge.
Give the vehicle a good rinse after washing it and dry it off using a chamois
leather.
131Care and maintenance
Windscreen washer fluidFig. 169
Windscreen washer fluid reser-
voir
Read and observe and on page 137 first.
The windscreen washer fluid reservoir
A
is located in the engine compart-
ment » Fig. 169 .
The capacity of the reservoir is about 3.5 litres or about 5.4 litres on vehicles
that have a headlight cleaning system 1)
.
Use a suitable windscreen washer fluid for the current or expected weather
conditions. We recommend that you use windscreen washer fluid from ŠKODA
Original Accessories.
CAUTION
■ If the vehicle is equipped with a headlight cleaning system, then only use
windscreen washer fluid types that do not attack the polycarbonate coating of
the headlights - otherwise there is a risk of damage to headlights.■
Do not remove the filter from the windscreen washer fluid reservoir when re-
plenishing it with liquid - otherwise the liquid transportation system might be
contaminated, which can cause the windscreen washer system to malfunction.
Engine oil
Introduction
This chapter contains information on the following subjects:
Specification
139
Check and refill
140The engine has been filled ex-factory with a high-grade oil that can be used
throughout the year (except in extreme climate zones).
We recommend that the oil changes be carried out by a ŠKODA Service Part-
ner.
The engine oil should be changed at specified service intervals » page 129.
The engine uses up some oil, depending on driving style and operating condi-
tions (up to 0.5 l / 1 000 km). Consumption may be slightly higher than this dur-
ing the first 5 000 km.WARNINGThe following instructions must be followed at all times when working on
the engine compartment » page 137.
CAUTION
Do not add any additives to the engine oil - risk of engine damage.
Note
We recommend that you use oils from ŠKODA Original Accessories.
Specification
Read and observe
and on page 139 first.
The specifications (VW standards) stated in the following can be indicated sep-
arately or together with other specifications on the bottle.
Vehicles with variable service intervals
Petrol enginesSpecification1.0 l/44, 55 kW MPI - EU6VW 504 001.2 l/66, 81 kW TSIDiesel enginesSpecification1.4 l/55, 66, 77 kW TDI CRVW 507 00 1)
In some countries, 5.4 ltr. applies for both variants.
139Inspecting and replenishing
Vehicles with fixed service intervalsPetrol enginesSpecification1.0 l/44, 55 kW MPI - EU6
VW 502 00
1.0 l/55 kW MPI - EU41.2 l/66, 81 kW TSI1.6 l/66, 81 kW MPIDiesel enginesSpecification1.4 l/55, 66, 77 kW TDI CRVW 507 00
Engine oil VW 505 01 can optionally be used in diesel engines without a DPF.
CAUTION
■
If no prescribed engine oil is available, then max. 0.5 l oil of the following
specifications can be refilled. ■Petrol engines: ACEA A3/ACEA B4 or API SN, (API SM);
■ Diesel engines: ACEA C3 or API CJ-4.
Check and refill
Fig. 170
Dipstick variants
Read and observe and on page 139 first.
Check and refill oil under the following conditions.
The vehicle is standing on a horizontal surface.
The engine operating temperature is reached.
The engine is turned off.
Check the status
›
Wait a few minutes until the engine oil flows back into the sump.
›
Pull the dipstick out and wipe with a clean cloth.
›
Push the dipstick back to the stop and then pull it out again.
› Read the oil level and push the dipstick back in.
The oil level must lie in range A
» Fig. 170 . If the oil level is below range
A
, oil
must be added.
Refilling
›
Unscrew the cap of the engine oil filler opening
D
» Fig. 168 on page 138 .
›
Add oil of the correct specification in portions of 0.5 litres » page 139.
›
Check the oil level.
›
Screw the lid of the engine oil filler closed carefully.
CAUTION
■
The oil level must never be below range A » Fig. 170 there is a risk of dam-
age to the engine as well as to the exhaust system.■
If a top up with oil is not possible or the oil level is above range
A
,
stop
driving! Switch off the engine and seek assistance from a specialist garage.
Note
An engine oil level which is too low is shown in the instrument cluster by the
warning light illuminating and also indicated by the message. » page 34 Nev-
ertheless, we recommend checking the oil level on a regular basis using the
dipstick.
Coolant
Introduction
This chapter contains information on the following subjects:
Checking and refilling
141
The coolant helps to keep the engine temperature down, and consists of wa-
ter and coolant additive (with additives that protect the cooling system against
corrosion and prevent furring).
The proportion of coolant additive in the coolant must be 40 to 60 %.
The correct mix of water and coolant additive should be checked and if neces-
sary corrected by a specialist garage.
140General Maintenance
DeactivationAirbag18
Delayed locking of the boot lid See boot lid
50
Departure angle177
Diesel136
Diesel fuel136
Diesel particle filter (DPF)35
Digital Clock37
Digital Service Plan131
Dipped beam53
Dipstick140
display cardinal points
36
Display Coolant temperature
28
Fuel level28
Gear changes37
In the instrument cluster36
MAXI DOT40
Service intervals41
Disposal Acceptance and recycling of used vehicles
129
Distance warning115
Warning light36
Door Child safety lock
48
Emergency locking160
Emergency locking of the driver's door159
Opening/Closing47
door alarm36
Drive Driving through water
99
DriveGreen98
driving emissions
175
fuel consumption175
Driving Maximum speed178
through water99
E
Economical driving
98
EDL102
Electric power windows Malfunctions
52
Electric windows50
Electric Windows Button in driver’s door’
51
Electronic differential lock (EDL, XDS)102
Electronic immobilizer90
Emergency Hazard warning light system
56
Jump-starting156, 157
Selector lever-unlocking160
Starting / stopping the engine with the push of a button
91
Starting the engine / stopping with the push of a button
92
Towing the vehicle157
Towing the vehicle using the trailer device159
Tyre repair154
Unlocking/locking the door159
Unlocking / locking the door160
Emergency equipment Fire extinguisher
150
First aid kit149
Jack150
Reflective vest149
Vehicle tool kit150
Warning triangle149
Emergency spare Removing / stowing
152
Emission control system31
Emissions175
Engine Information messages34
Running in98
Engine compartment137
Brake fluid142
Coolant140
Engine oil139
Overview138
Vehicle battery142
Windscreen washer fluid139
Engine drag torque control (MSR)101
Engine number173
engine oil specification
139
Engine oil139
Check140
Oil changing139
Refilling140
Warning light34
EPC31
ESC Operation
101
Warning light30
Extended warranty5
F
Fastening elements
76
Fatigue detection116
Films132
Fire extinguisher150
First aid kit149
Flashing54
Flexible storage compartment80
Fog lights Warning light
33
Fog lights/rear fog light55
Fog lights with the CORNER function56
Footmats95
see Footmats95
184Index
Force limiterWindow52
Front Assist114
Deactivation/activation116
Distance warning115
Malfunctions116
Operation114
Radar sensor100
Warning and automatic braking115
Warning light36
Front seats62
Fuel135
Diesel136
Fuel gauge28
refer to Fuel135
Refuelling135
Unleaded petrol135
Warning light32
fuel consumption175
Fuel reserve32
Fuses162
in the dash panel163
in the engine compartment164, 165
G
Gearbox Information messages
33
Gear change Gear recommendation
37
Information on the selected gear37
Gear changing Gear stick
95
Genuine parts128
Glasses compartment71
GPS See Owner´s Manual -Infotainment
6
H
handbrake warning light
29
Handbrake94
Hazard warning light system56
HBA102
Headrests64
heater Rear window
58
Heater Recirculated air mode
88
Heating85, 86
Mirrors61
Seats65
Help in an emergency8
HHC102
Hill Start Assist (HHC)102
hitch123
Hitch119
Hooks77
horn26
I
I-PAD holder
73
Ignition lock91
Images See Owner´s Manual -Infotainment
6
Immobilizer90
In an emergency Changing a wheel
151
Inertia reel15
Information about the towing process157
information system Auto Check Control
36
door alarm36
Information system36
Gear recommendation37
MAXI DOT display40
Multifunction display38
Service interval display41
Infotainment6
Instrument cluster27
Warning lights28
interior light57
Interior lighting58
Interior monitor49
ISOFIX23
J
Jack
150
Jacking points Raise vehicle
153
Jump-starting156, 157
K
KESSY Unlocking/locking
46
key Starting / stopping the engine
91
Switch on/off ignition91
Key Change battery
159
Locking45
Unlocking45
L
Lamp failure Warning light
35
Lamps Warning light
35
LEAVING HOME56
lever Turn signal/main beam
54
Lever ACC
111
Cruise control108
Front Assist116
185Index