2016 Ram 3500 service

corrected and a dealer service is not performed, exten-
sive exhaust after-treatment damage can occur. To
correct this condition it will be necessary to have your
vehicle serviced by your local authorized dealer.
CAUTION!
See your authorized dealer, as damage to the exhaust
system could occur soon with continued operation.
Diesel Exhaust Fluid (DEF) Warning Messages
Your vehicle will begin displaying warning messages
when the DEF level reaches a driving range of approxi-
mately 500 miles (800 km). If the following warning
message sequence is ignored, your vehicle may not
restart unless DEF is added with in the displayed mileage
shown in the Cluster message.•
Engine Will Not Restart in XXXX mi DEF Low Refill
Soon — This message will display when DEF driving
range is less than 500 miles, DEF fluid top off is
required with in the displayed mileage. The message
will be displayed in the cluster during vehicle start up
with the current allowed mileage and accompanied by
a single chime. The remaining mileage can be pulled
up anytime by way of the “Messages” list within the
DID
• Engine Will Not Restart in XXXX mi Refill DEF —
This message will display when DEF driving range is
less than 200 miles. It is also displayed at 150 miles and
100 miles. DEF fluid top off is required with in the
displayed mileage. The message will be displayed in
the DID during vehicle start up with an updated
distance mileage, and it will be accompanied by a
single chime. Starting at 100 miles, remaining range
will be continuously displayed while operating the
vehicle. Chimes will also accompany the 75, 50 and 25
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NOTE:A minimum of 2 gallons (9.5 Liters) may be
required to restore normal vehicle operation. Although
the vehicle will start normally and can be placed in gear
after this message has been initially displayed, extreme
caution should be utilized since the vehicle will only be
capable of maneuvering at a maximum speed of 5 MPH
(8 km/H).
Diesel Exhaust Fluid (DEF) Fault Warning
Messages
There are four different messages which are displayed if
the vehicle detects that the DEF system has been filled
with a fluid other than DEF, has experienced component
failures, or when tampering has been detected. The
vehicle may be limited to a maximum speed of 5 MPH
(8 km/H) if the DEF system is not serviced within less
than 200 miles (322 km) of the fault being detected. When the DEF system needs to be serviced the following
warnings will display:
•
Service DEF System See Dealer — This message will
display when the fault is initially detected, each time
the vehicle is started, and periodically during driving.
The message will be accompanied by a single chime.
We recommend you drive to your nearest authorized
dealer and have your vehicle serviced as soon as
possible.
• 5 MPH Max Speed in 150 mi Service DEF System See
Dealer — This message will display if the DEF system
has not been serviced after the “Service DEF System –
See Dealer” message is displayed. This message will
continuously display until the mileage counter reaches
zero, and will be accompanied by a periodic chime.
The message will continue to countdown until it
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UNDERSTANDING YOUR INSTRUMENT PANEL 181

reaches zero unless the vehicle is serviced. We recom-
mend you drive to your nearest authorized dealer and
have your vehicle serviced immediately.
NOTE: Under some circumstances this mileage counter
may start with a value of less than 150 miles (241 km). For
example, if recurring faults are detected in a time interval
of less than 40 hours, the counter may restart at the value
where it stopped when a previous fault was temporarily
remedied, or at a minimum of 50 miles (80 km).
• 5 MPH Max Speed on Restart, Long Idle or Refuel
Service DEF See Dealer — This message will continu-
ously display when the mileage counter reaches zero,
and will be accompanied by a periodic chime.
• The vehicle will only be capable of a maximum speed
of 5 MPH upon the first of the following conditions to
occur:
• If the vehicle is shutoff and restarted. •
If the vehicle is idled for an extended period of time,
approximately one hour or greater.
• If the system detects that the level of fuel in the tank
has increased.
• 5 MPH Max Speed Service DEF System See Dealer —
This message will continuously display, and will be
accompanied by a periodic chime. Although the ve-
hicle can be started and placed in gear, the vehicle will
only operate at a maximum speed of 5 MPH. Your
vehicle will require towing, see your authorized dealer
for service.
• Engine Will Not Restart Service DEF System See
Dealer — This message will display if DEF system
issue detected is not serviced during the allowed
period. Your engine will not restart unless your vehicle
is serviced by your authorized dealer. This message
will be displayed when under 1 mile until engine will
not start and each time the vehicle is started, and will
182 UNDERSTANDING YOUR INSTRUMENT PANEL

be continuously displayed. The message will be ac-
companied by a single chime. Your Malfunction Indi-
cator Light will be continuously illumined. We highly
recommend you drive to your nearest authorized
dealer if the message appears while engine is running.
NOTE: When this message is displayed, the engine can
still be started. However, the vehicle will only operate at
a maximum speed of 5 MPH.
RAM Active Air System
Your vehicle is equipped with an advanced Ram Active
Air system that provides enhanced performance, espe-
cially when towing under demanding hot or high alti-
tude conditions. If the DID displays the message “Active
Airbox Service Required See Dealer”, vehicle perfor-
mance may be reduced until service is performed by an
authorized RAM dealer.
Fuel Filter Life Reset
The cluster will display the “Service Fuel Filter” message
when the fuel filter maintenance life is less than 5%. To
check the remaining fuel filter life, go to the “Fuel Filter
Life” screen in the “Vehicle Info” menu. When this
message appears, dealers should replace both frame
mounted and engine mounted fuel filters.
NOTE: Use the steering wheel EVIC controls for the
following procedure(s)
Vehicles Equipped With Passive Entry
1. Without pressing the brake pedal, press the ENGINE START/STOP button and place the ignition in the
ON/RUN position (do not start the engine.)
2. Press and release the DOWN
arrow button to scroll
downward through the main menu to “Vehicle Info”.
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UNDERSTANDING YOUR INSTRUMENT PANEL 183

Do Not Operate The Engine With Low Oil
Pressure
When the engine is at normal operating temperature, the
minimum oil pressures required are:
Idle 700 to 800 RPM 10 psi (69 kPa)
Full speed and load 30 psi (207 kPa)
CAUTION!
If oil pressure falls to less than normal readings, shut
the engine off immediately. Failure to do so could
result in immediate and severe engine damage.
Do Not Operate The Engine With Failed Parts
All engine failures give some warning before the parts
fail. Be on the alert for changes in performance, sounds,
and visual evidence that the engine requires service.
Some important clues are:
•Engine misfiring or vibrating severely.
• Sudden loss of power.
• Unusual engine noises.
• Fuel, oil or coolant leaks.
• Sudden change, outside the normal operating range, in
the engine operating temperature.
• Excessive smoke.
• Oil pressure drop.
216 STARTING AND OPERATING

During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature im-
proves warm up time of the engine and transmission to
achieve maximum efficiency. Engagement of the torque
converter clutch is inhibited until the transmission fluid
is warm (refer to the “Note” under “Torque Converter
Clutch” in this section). On Pickup models with 68RFE
transmission, top overdrive gear is also inhibited until
the transmission fluid is warm, and during extremely
cold temperatures (-16°F [-27°C] or below), operation
may briefly be limited to first and direct gears only. On
trucks with AS69RC transmission, fifth and sixth gears
may be inhibited briefly on cold starts below 41°F (5°C),
and during very cold temperatures (-4°F [-20°C] or
below), operation may briefly be limited to third gear
only. During this condition, the ability of the vehicle toaccelerate under heavily loaded conditions may be re-
duced. In all cases, normal operation will resume once
the transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in fourth gear (for 68RFE transmission) or third gear (for
AS69RC transmission) regardless of which forward gear
is selected. If an AS69RC-equipped truck enters Limp
Home Mode at highway speeds, it will initially engage
fifth gear, until the vehicle slows to a speed where third
gear can be engaged. PARK, REVERSE, and NEUTRAL
will continue to operate. The Malfunction Indicator Light
(MIL) may be illuminated. Limp Home Mode allows the
vehicle to be driven to an authorized dealer for service
without damaging the transmission.
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In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur. If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the
transmission is in DRIVE. For example, if you set the
transmission gear limit to 4 (fourth gear), the transmis-
sion will not shift above fourth gear, but will shift
through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
switch will activate ERS mode, display the current gear in
the instrument cluster, and set that gear as the top
available gear. Once in ERS mode, tapping the ERS (-) or
(+) switch will change the top available gear.
230 STARTING AND OPERATING

WARNING!
In case of engine runaway due to flammable fumes
from fuel spills or turbocharger oil leaks being
sucked into the engine, do the following to help
avoid personal injury and/or vehicle damage:
1. Turn the ignition switch to the OFF position.
2. Using a CO2 or dry chemical type fire extinguisher,
direct the spray from the fire extinguisher into the
grille on the passenger side so that the spray enters
the engine air intake.
The inlet for the engine air intake is located behind
the passenger side headlamp and receives air
through the grille.
FUEL REQUIREMENTS
Use good quality diesel fuel from a reputable supplier in
your vehicle. Federal law requires that you must fuel this
vehicle with Ultra Low Sulfur Highway Diesel fuel(15 ppm Sulfur maximum) and prohibits the use of Low
Sulfur Highway Diesel fuel (500 ppm Sulfur maximum)
to avoid damage to the emissions control system.
For most year-round service, No. 2 diesel fuel meeting
ASTM (formerly known as the American Society for
Testing and Materials) specification D-975 Grade S15 will
provide good performance. If the vehicle is exposed to
extreme cold (below 20°F or -7°C), or is required to
operate at colder-than-normal conditions for prolonged
periods, use climatized No. 2 diesel fuel or dilute the No.
2 diesel fuel with 50% No. 1 diesel fuel. This will provide
better protection from fuel gelling or wax-plugging of the
fuel filters.
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