Page 293 of 406

NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift
the transmission into PARK if you must leave the vehicle.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing traffic
or road conditions. You might lose control of the
vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
(Continued)
CAUTION!(Continued)
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies”
for further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through underdrive first, second,
and third gears, direct fourth gear and overdrive fifth and
sixth gears. The DRIVE position provides optimum driv-
ing characteristics under all normal operating conditions.
When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), use the Electronic Range
5
STARTING AND OPERATING 291
Page 294 of 406

Select (ERS) shift control (refer to “Electronic Range
Select (ERS) Operation” in this section for further infor-
mation) to select a lower gear range. Under these condi-
tions, using a lower gear range will improve performance
and extend transmission life by reducing excessive shift-
ing and heat buildup.
If the transmission temperature exceeds normal operat-
ing limits, the powertrain controller will modify the
transmission shift schedule and expand the range of
torque converter clutch engagement. This is done to
prevent transmission damage due to overheating.
If the transmission becomes extremely hot or is in danger
of overheating, the “Transmission Temperature Warning
Light” may illuminate and the transmission may operate
differently until the transmission cools down.NOTE:
Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a
significant additional heat load on the cooling system.
Downshifting the transmission to the lowest possible
gear (when climbing a grade), or shifting to NEUTRAL
(when stopped in heavy traffic) can help to reduce this
excess heat generation.
During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature im-
proves warm up time of the engine and transmission to
achieve maximum efficiency. Engagement of the torque
converter clutch is inhibited until the transmission fluid
is warm (refer to the “Note” under “Torque Converter
Clutch” in this section). On Pickup models with 68RFE
transmission, top overdrive gear is also inhibited until
the transmission fluid is warm, and during extremely
292 STARTING AND OPERATING
Page 295 of 406
![Ram 2500 2016 Diesel Supplement cold temperatures (-16°F [-27°C] or below), operation
may briefly be limited to first and direct gears only. On
trucks with AS69RC transmission, fifth and sixth gears
may be inhibited briefly on col Ram 2500 2016 Diesel Supplement cold temperatures (-16°F [-27°C] or below), operation
may briefly be limited to first and direct gears only. On
trucks with AS69RC transmission, fifth and sixth gears
may be inhibited briefly on col](/manual-img/34/12564/w960_12564-294.png)
cold temperatures (-16°F [-27°C] or below), operation
may briefly be limited to first and direct gears only. On
trucks with AS69RC transmission, fifth and sixth gears
may be inhibited briefly on cold starts below 41°F (5°C),
and during very cold temperatures (-4°F [-20°C] or
below), operation may briefly be limited to third gear
only. During this condition, the ability of the vehicle to
accelerate under heavily loaded conditions may be re-
duced. In all cases, normal operation will resume once
the transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in fourth gear (for 68RFE transmission) or third gear (for
AS69RC transmission) regardless of which forward gear
is selected. If an AS69RC-equipped truck enters LimpHome Mode at highway speeds, it will initially engage
fifth gear, until the vehicle slows to a speed where third
gear can be engaged. PARK, REVERSE, and NEUTRAL
will continue to operate. The Malfunction Indicator Light
(MIL) may be illuminated. Limp Home Mode allows the
vehicle to be driven to an authorized dealer for service
without damaging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the OFF position.
4. Wait approximately 10 seconds.
5
STARTING AND OPERATING 293
Page 296 of 406

5. Restart the engine.
6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the
transmission is in DRIVE. For example, if you set the
transmission gear limit to 4 (fourth gear), the transmis-
sion will not shift above fourth gear, but will shift
through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
switch will activate ERS mode, display the current gear in
the instrument cluster, and set that gear as the top
available gear. Once in ERS mode, tapping the ERS (-) or
(+) switch will change the top available gear.
294 STARTING AND OPERATING
Page 297 of 406
To exit ERS mode, simply push and hold the ERS (+)
switch until the gear limit display disappears from the
instrument cluster.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing a collision or
personal injury.
Transmission
Gear Limit Dis-
play12 3 456D
Actual Gear(s)
Allowed 1 1-2 1-3 1-4 1-5 1-6 1-6
NOTE: To select the proper gear position for maximum
deceleration (engine braking), simply push and hold the
ERS (-) switch. The transmission will shift to the range
from which the vehicle can best be slowed down.
Column Shift Lever
5
STARTING AND OPERATING 295
Page 298 of 406

CAUTION!
When using ERS for engine braking while descend-
ing steep grades, be careful not to overspeed the
engine. Apply the brakes as needed to prevent en-
gine overspeed.
Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (fifth and sixth gears). The trans-
mission will automatically shift into Overdrive if the
following conditions are present:
•The shift lever is in the DRIVE position.
• The transmission fluid has reached an adequate tem-
perature.
• The engine coolant has reached an adequate tempera-
ture. •
The vehicle speed is sufficiently high.
• The driver is not heavily pressing the accelerator.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch to activate TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) when the throttle is closed and/or during steady
braking maneuvers.
296 STARTING AND OPERATING
Page 299 of 406

The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode
has been activated. Pressing the switch a second time
restores normal operation. Normal operation is always
the default at engine start-up. If TOW/HAUL mode isdesired, the switch must be pressed each time the engine
is started.
WARNING!
Do not use the “TOW/HAUL” feature when driving
in icy or slippery conditions. The increased engine
braking could cause the rear wheels to slide, and the
vehicle to swing around with the possible loss of
vehicle control, which could cause an accident possi-
bly resulting in personal injury or death.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
some accelerations, the clutch automatically disengages.
TOW/HAUL Switch
5
STARTING AND OPERATING 297
Page 300 of 406

NOTE:
•The torque converter clutch will not engage (and
68RFE-equipped trucks will not shift to sixth gear),
until the transmission fluid and engine coolant are
warm [usually after 1 to 3 miles (2 to 5 km) of driving].
Because the engine speed is higher when the torque
converter clutch is not engaged, it may seem as if the
transmission is not shifting properly when cold. This is
normal. Using the Electronic Range Select (ERS) shift
control, when the transmission is sufficiently warm,
will demonstrate that the transmission is able to shift
into and out of Overdrive.
•
If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the transmis-
sion into gear may seem sluggish. This is due to the fluid
partially draining from the torque converter into the
transmission. This condition is normal and will not cause damage to the transmission. The torque converter will
refill within five seconds after starting the engine.
MANUAL TRANSMISSION — IF EQUIPPED
WARNING!
You or others could be injured if you leave the
vehicle unattended without having the parking
brake fully applied. The parking brake should al-
ways be applied when the driver is not in the vehicle,
especially on an incline.
CAUTION!
Never drive with your foot resting on the clutch
pedal, or attempt to hold the vehicle on a hill with the
clutch pedal partially engaged, as this will cause
abnormal wear on the clutch.
298 STARTING AND OPERATING