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only operate at a maximum speed of 5 MPH. Your
vehicle will require towing, see your authorized dealer
for service.
• Engine Will Not Restart Service DEF System See
Dealer — This message will display if DEF system
issue detected is not serviced during the allowed
period. Your engine will not restart unless your vehicle
is serviced by your authorized dealer. This message
will be displayed when under 1 mile until engine will
not start and each time the vehicle is started, and will
be continuously displayed. The message will be ac-
companied by a single chime. Your Malfunction Indi-
cator Light will be continuously illumined. We highly
recommend you drive to your nearest authorized
dealer if the message appears while engine is running.
NOTE: When this message is displayed, the engine can
still be started. However, the vehicle will only operate at
a maximum speed of 5 MPH.RAM Active Air System
Your vehicle is equipped with an advanced Ram Active
Air system that provides enhanced performance, espe-
cially when towing under demanding hot or high alti-
tude conditions. If the DID displays the message “Active
Airbox Service Required See Dealer”, vehicle perfor-
mance may be reduced until service is performed by an
authorized RAM dealer.
Fuel Filter Life Reset
The cluster will display the “Service Fuel Filter” message
when the fuel filter maintenance life is less than 5%. To
check the remaining fuel filter life, go to the “Fuel Filter
Life” screen in the “Vehicle Info” menu. When this
message appears, dealers should replace both frame
mounted and engine mounted fuel filters.
NOTE: Use the steering wheel EVIC controls for the
following procedure(s)
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•A 12 Volt heater built into the fuel filter housings aid in
preventing fuel gelling. It is controlled by a built-in
thermostat.
• A heated intake air system both improves engine
starting and reduces the amount of white smoke
generated by a warming engine.
Normal Starting Procedure — Engine Manifold Air
Temperature Above 66° F (19° C)
Observe the instrument panel cluster lights when starting
the engine.
1. Always apply the parking brake.
2. Shift into PARK for an automatic transmission. For vehicles equipped with a manual transmission, fully
press and hold the clutch pedal and shift into NEU-
TRAL. 3. Turn the ignition switch to the ON position and watch
the instrument panel cluster lights.
CAUTION!
If the “Water in Fuel Indicator Light” remains on, DO
NOT START the engine before you drain the water
from the fuel filters to avoid engine damage. Refer to
“Maintenance Procedures/Draining Fuel/Water Sepa-
rator Filter” in “Maintaining Your Vehicle” for fur-
ther information.
4. Turn the ignition switch to the START position and crank the engine. Do not press the accelerator during
starting.
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Key Ignition Park Interlock
This vehicle is equipped with a Key Ignition Park Inter-
lock which requires the transmission to be in PARK
before the ignition switch can be turned to the LOCK/
OFF (key removal) position. The key fob can only be
removed from the ignition when the ignition is in the
LOCK/OFF position, and the transmission is locked in
PARK whenever the ignition switch is in the LOCK/OFF
position.
Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmission Shift
Interlock System (BTSI) that holds the shift lever in PARK
unless the brakes are applied. To shift the transmission
out of PARK, the ignition switch must be turned to the
ON/RUN position (engine running or not) and the brake
pedal must be pressed.
Six-Speed Automatic Transmission — If Equipped
Chassis Cab models (with automatic transmission) use
the AS69RC transmission (which is equipped with a
Power Take-Off [PTO] access cover on the side of the
transmission case). Pickup models may use either the
AS69RC transmission, or the 68RFE transmission (which
has no PTO access cover).
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The shift lever is mounted on the right side of the steering
column. You must press the brake pedal to move the shift
lever out of PARK (refer to “Brake/Transmission Shift
Interlock System” in this section). To drive, move the shift
lever from PARK or NEUTRAL to the DRIVE position.
Pull the shift lever toward you when shifting into RE-
VERSE or PARK, or when shifting out of PARK.
The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics are
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5. Restart the engine.
6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the
transmission is in DRIVE. For example, if you set the
transmission gear limit to 4 (fourth gear), the transmis-
sion will not shift above fourth gear, but will shift
through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
switch will activate ERS mode, display the current gear in
the instrument cluster, and set that gear as the top
available gear. Once in ERS mode, tapping the ERS (-) or
(+) switch will change the top available gear.
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To exit ERS mode, simply push and hold the ERS (+)
switch until the gear limit display disappears from the
instrument cluster.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing a collision or
personal injury.
Transmission
Gear Limit Dis-
play12 3 456D
Actual Gear(s)
Allowed 1 1-2 1-3 1-4 1-5 1-6 1-6
NOTE: To select the proper gear position for maximum
deceleration (engine braking), simply push and hold the
ERS (-) switch. The transmission will shift to the range
from which the vehicle can best be slowed down.
Column Shift Lever
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The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode
has been activated. Pressing the switch a second time
restores normal operation. Normal operation is always
the default at engine start-up. If TOW/HAUL mode isdesired, the switch must be pressed each time the engine
is started.
WARNING!
Do not use the “TOW/HAUL” feature when driving
in icy or slippery conditions. The increased engine
braking could cause the rear wheels to slide, and the
vehicle to swing around with the possible loss of
vehicle control, which could cause an accident possi-
bly resulting in personal injury or death.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
some accelerations, the clutch automatically disengages.
TOW/HAUL Switch
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Adding Diesel Exhaust Fluid
The DEF gauge (located on the instrument cluster) will
display the level of DEF remaining in the tank. Refer to
“Instrument Cluster” and “Instrument Cluster Descrip-
tions” in “Understanding Your Instrument Panel” for
further information.
NOTE:Driving conditions (altitude, vehicle speed, load,
etc.) will effect the amount of DEF that is used in your
vehicle.
Another factor is that outside temperature can affect DEF
consumption. In cold conditions, 12° F (-11° C) and
below, the DEF gauge needle can stay on a fixed position
and may not move for extended periods of time. This is
a normal function of the system.
DEF Fill Procedure
NOTE: Refer to “Fluids, Lubricants, and Genuine Parts”
in “Maintaining Your Vehicle” for the correct fluid type.
1. Remove cap from DEF tank (located on drivers side of the vehicle or in fuel door).
DEF Filler Cap Chassis Cab Models
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Filling The Def Tank In Cold Climates
Since DEF will begin to freeze at 12°F (-11°C), your
vehicle is equipped with an automatic DEF heating
system. This allows the DEF injection system to operate
properly at temperatures below 12°F (-11°C). If your
vehicle is not in operation for an extended period of time
with temperatures below 12°F (-11°C), the DEF in the
tank may freeze. If the tank is overfilled and freezes, it
could be damaged. Therefore, do not overfill the DEF
tank.
The DEF tank on these vehicles is designed with a large
amount of full reserve. So the level sensor will indicate a
Full reading even before the tank is completely full. To
put it another way, there’s additional storage capacity in
the tank above the Full mark that’s not represented in the
gauge. You may not see any movement in the reading –
even after driving up to 2,000 miles in some cases.The difference this makes varies by vehicle. Heavy-duty
pickup trucks have a 5.7-gallon tank that will display a
Full reading when about 90 percent full. This means that
drivers can consume at least 10 percent of a truly full DEF
tank without seeing any visible change in the gauge
reading. Chassis cabs have a larger 9-gallon tank, and
will display a Full reading when about 75 percent full. So
drivers can consume 25 percent of a truly full DEF tank
without seeing any visible change in the gauge reading.
Extra care should be taken when filling with portable
containers to avoid overfilling. Note the level of the DEF
gauge in your instrument cluster. On pickup applica-
tions, you may safely add a maximum of 2 gallons of DEF
from portable containers when your DEF gauge is read-
ing ½ full. On Chassis Cab applications a maximum of 2
gallons may be added when the DEF gauge is reading ¾
full.
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