2016 Ram 2500 Def

Diesel Exhaust Fluid (DEF) Fault Warning
Messages
There are four different messages which are displayed if
the vehicle detects that the DEF system has been filled
with a fluid other than DEF, has experienced component
failures, or when tampering has been detected. The
vehicle may be limited to a maximum speed of 5 MPH (8
km/H) if the DEF system is not serviced within less than
200 miles (322 km) of the fault being detected.
When the DEF system needs to be serviced the following
warnings will display:
•Service DEF System See Dealer — This message will
display when the fault is initially detected, each time
the vehicle is started, and periodically during driving.
The message will be accompanied by a single chime.
We recommend you drive to your nearest authorized
dealer and have your vehicle serviced as soon as
possible. •
5 MPH Max Speed in 150 mi Service DEF System See
Dealer — This message will display if the DEF system
has not been serviced after the “Service DEF System –
See Dealer” message is displayed. This message will
continuously display until the mileage counter reaches
zero, and will be accompanied by a periodic chime.
The message will continue to countdown until it
reaches zero unless the vehicle is serviced. We recom-
mend you drive to your nearest authorized dealer and
have your vehicle serviced immediately.
NOTE: Under some circumstances this mileage counter
may start with a value of less than 150 miles (241 km). For
example, if recurring faults are detected in a time interval
of less than 40 hours, the counter may restart at the value
where it stopped when a previous fault was temporarily
remedied, or at a minimum of 50 miles (80 km).
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•5 MPH Max Speed on Restart, Long Idle or Refuel
Service DEF See Dealer — This message will continu-
ously display when the mileage counter reaches zero,
and will be accompanied by a periodic chime.
• The vehicle will only be capable of a maximum speed
of 5 MPH upon the first of the following conditions to
occur:
• If the vehicle is shutoff and restarted.
• If the vehicle is idled for an extended period of time,
approximately one hour or greater.
• If the system detects that the level of fuel in the tank
has increased.
• 5 MPH Max Speed Service DEF System See Dealer —
This message will continuously display, and will be
accompanied by a periodic chime. Although the ve-
hicle can be started and placed in gear, the vehicle will only operate at a maximum speed of 5 MPH. Your
vehicle will require towing, see your authorized dealer
for service.
• Engine Will Not Restart Service DEF System See
Dealer — This message will display if DEF system
issue detected is not serviced during the allowed
period. Your engine will not restart unless your vehicle
is serviced by your authorized dealer. This message
will be displayed when under 1 mile until engine will
not start and each time the vehicle is started, and will
be continuously displayed. The message will be ac-
companied by a single chime. Your Malfunction Indi-
cator Light will be continuously illumined. We highly
recommend you drive to your nearest authorized
dealer if the message appears while engine is running.
NOTE: When this message is displayed, the engine can
still be started. However, the vehicle will only operate at
a maximum speed of 5 MPH.
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UNDERSTANDING YOUR INSTRUMENT PANEL 89

DID Displays
When the appropriate conditions exist, the DID displays
the following messages:
•System Setup Unavailable – Vehicle Not in Park
• System Setup Unavailable – Vehicle in Motion
• Exhaust Filter Full Safely Drive at Highway Speeds To
Remedy
• Exhaust Filter XX% Full – Power Reduced See Dealer
• Exhaust Service Required – See Dealer Now
• Exhaust System – Filter XX% Full Service Required See
Dealer
• Exhaust System – Regeneration In Process Exhaust
Filter XX% Full
• Exhaust System – Regeneration Completed •
Engine Will Not Restart in XXXX mi DEF Low Refill
Soon
• Engine Will Not Restart in XXXX mi Refill DEF
• Engine Will Not Restart Refill DEF
• Service DEF System See Dealer
• Incorrect DEF Detected See Dealer
• Engine Will Not Restart in XXX mi Service DEF See
Dealer
• Engine Will Not Restart Service DEF System See
Dealer
Oil Life Reset
Your vehicle is equipped with an engine oil change
indicator system. The “Oil Change Required” message
will flash in the DID display for approximately 10
seconds after a single chime has sounded, to indicate the
90 UNDERSTANDING YOUR INSTRUMENT PANEL

DIESEL EXHAUST FLUID
Your vehicle is equipped with a Selective Catalytic Re-
duction system to meet the very stringent diesel emis-
sions standards required by the Environmental Protec-
tion Agency.
The purpose of the SCR system is to reduce levels of NOx
(oxides of nitrogen emitted from engines) that are harm-
ful to our health and the environment to a near-zero level.
Small quantities of Diesel Exhaust Fluid (DEF) is injected
into the exhaust upstream of a catalyst where, when
vaporized, it converts smog-forming nitrogen oxides
(NOx) into harmless nitrogen (N2) and water vapor
(H2O), two natural components of the air we breathe.
You can operate with the comfort that your vehicle is
contributing to a cleaner, healthier world environment
for this and generations to come.
System Overview
This vehicle is equipped with a Diesel Exhaust Fluid
(DEF) injection system and a Selective Catalytic Reduc-
tion (SCR) catalyst to meet the emission requirements.
The DEF injection system consists of the following com-
ponents:
•DEF tank
• DEF pump
• DEF injector
• Electronically-heated DEF lines
• NOx sensors
• Temperature sensors
• SCR catalyst
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STARTING AND OPERATING 113

The DEF injection system and SCR catalyst enable the
achievement of diesel emissions requirements; while
maintaining outstanding fuel economy, drivability,
torque and power ratings.
Refer to “Electronic Vehicle Information Center (EVIC)”
or “Driver Information Display (DID)” in “Understand-
ing Your Instrument Panel” for system messages and
warnings.
NOTE:
•Your vehicle is equipped with a DEF injection system.
You may occasionally hear an audible clicking noise
from under the vehicle at a stop. This is normal
operation.
• The DEF pump will run for a period of time after
engine shutdown to purge the DEF system. This is
normal operation and may be audible from the rear of
the vehicle.ADDING FUEL — 1500 DIESEL MODELS
1. Open the fuel filler door.
Diesel Fuel And Diesel Exhaust Fluid Fill Location
1 — Diesel Exhaust Fluid Fill Location
2 — Diesel Fuel Fill Location
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NOTE:There is no fuel filler cap. A flapper door inside
the filler pipe seals the system.
2. Insert the fuel nozzle fully into the filler pipe – the nozzle opens and holds the flapper door while refuel-
ing.
3. Fill the vehicle with fuel – when the fuel nozzle “clicks” or shuts off the fuel tank is full.
4. Remove the fuel nozzle and close the fuel door. Emergency Fuel Can Refueling
Most fuel cans will not open the flapper door.
A funnel is provided to open the flapper door to allow
emergency refueling with a fuel can.
Diesel Fuel And DEF Fluid Filler Door
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If the vehicle will not start, refer to “Maintenance
Procedures/Priming If The Engine Has Run Out Of Fuel”
in “Maintaining Your Vehicle” for further information.
WARNING!
Do not open the high pressure fuel system with the
engine running. Engine operation causes high fuel
pressure. High pressure fuel spray can cause serious
injury or death.
Diesel Exhaust Fluid Storage
Diesel Exhaust Fluid (DEF) is considered a very stable
product with a long shelf life. If DEF is kept in tempera-
tures between 10° and 90°F (-12° and 32°C), it will last a
minimum of one year.DEF is subject to freezing at the lowest temperatures. For
example, DEF may freeze at temperatures at or below 12°
F (-11° C). The system has been designed to operate in
this environment.
NOTE:
When working with DEF, it is important to know
that:
• Any containers or parts that come into contact with
DEF must be DEF compatible (plastic or stainless
steel). Copper, brass, aluminum, iron or non-stainless
steel should be avoided as they are subject to corrosion
by DEF.
• If DEF is spilled, it should be wiped up completely.
Adding Diesel Exhaust Fluid
The DEF gauge (located on the instrument cluster) will
display the level of DEF remaining in the tank. Refer to
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“Instrument Cluster” and “Instrument Cluster Descrip-
tions” in “Understanding Your Instrument Panel” for
further information.
NOTE:Driving conditions (altitude, vehicle speed, load,
etc.) will effect the amount of DEF that is used in your
vehicle.
Another factor is that outside temperature can affect DEF
consumption. In cold conditions, 12° F (-11° C) and
below, the DEF gauge needle can stay on a fixed position
and may not move for extended periods of time. This is
a normal function of the system.
DEF Fill Procedure
NOTE: Refer to “Fluids, Lubricants, and Genuine Parts”
in “Maintaining Your Vehicle” for the correct fluid type. 1. Remove cap from DEF tank (located on drivers side of
the vehicle or in fuel door).DEF Filler Cap And Fuel Fill 1500/2500/3500 Models
1 — Diesel Exhaust Fluid Fill Location
2 — Fuel Fill Location
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