
after engine start up or illuminates during driving, it
means that the four-wheel drive system is not function-
ing properly and that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may
allow the vehicle to roll which may cause personal
injury or death.
NOTE:Do not attempt to make a shift while only the
front or rear wheels are spinning. This could cause
damage to driveline components.
When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 2WD, 4WDAUTO or 4WD LOCK positions at a given road speed.
Take care not to overspeed the engine and do not exceed
25 mph (40 km/h).
Proper operation of four-wheel drive vehicles depends
on tires of equal size, type and circumference on each
wheel. Any difference in tire size can cause damage to the
drivetrain.
Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.
WARNING!
You or others could be injured or killed if you leave
the vehicle unattended with the transfer case in the
NEUTRAL position without first fully engaging the
parking brake. The transfer case NEUTRAL position
(Continued)
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STARTING AND OPERATING 541

WARNING!(Continued)
disengages both the front and rear drive shafts from
the powertrain and will allow the vehicle to roll,
even if the transmission is in PARK. The parking
brake should always be applied when the driver is
not in the vehicle.
For additional information on the appropriate use of each
transfer case mode position, see the information below:
2WD
Rear-Wheel Drive High Range - This range is for normal
street and highway driving on dry hard surfaced roads.
4WD AUTO
Four-Wheel Drive Auto Range - This range sends power
to the rear wheels. The four–wheel drive system will be
automatically engaged when the vehicle senses a loss of
traction. Additional traction for varying road conditions.4WD LOCK
Four-Wheel Drive Lock Range - This range maximizes
torque to the front driveshaft, forcing the front and rear
wheels to rotate at the same speed. Additional traction
for loose, slippery road surfaces only.
4WD LOW
Four-Wheel Drive Low Range - This range provides low
speed four-wheel drive. It maximizes torque to the front
driveshaft, forcing the front and rear wheels to rotate at
the same speed. This range provides additional traction
and maximum pulling power for loose, slippery road
surfaces only. Do not exceed 25 mph (40 km/h).
NEUTRAL (N)
Neutral - This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat
542 STARTING AND OPERATING

NOTE:The vehicle will automatically enter Aero Mode
when the vehicle speed remains between 62 mph
(100 km/h) and 66 mph (106 km/h) for greater than 20
seconds or if the vehicle speed exceeds 66 mph
(106 km/h).
•Normal Ride Height (NRH)– This is the standard
position of the suspension and is meant for normal
driving.
•Off-Road 1 (OR1) (Raises the vehicle approximately
1 in [26 mm])– This position should be the primary
position for all off-road driving until Off Road 2 (OR2)
is needed. A smoother and more comfortable ride will
result. To enter OR1, push the “Up” button once from
the NRH position while the vehicle speed is below
35 mph (56 km/h). When in the OR1 position, if the
vehicle speed remains between 40 mph (64 km/h) and
50 mph (80 km/h) for greater than 20 seconds or if the
vehicle speed exceeds 50 mph (80 km/h), the vehiclewill be automatically lowered to NRH. Off-Road 1
may not be available due to vehicle payload, an
EVIC/DID message will be displayed when this oc-
curs. Refer to “Electronic Vehicle Information Center
(EVIC) or Driver Information Display (DID)” in “Un-
derstanding Your Instrument Panel” for further infor-
mation.
•Off-Road 2 (OR2) (Raises the vehicle approximately
2 in [51 mm])– This position is intended for off-
roading use only where maximum ground clearance is
required. To enter OR2, push the “Up” button twice
from the NRH position or once from the OR1 position
while vehicle speed is below 20 mph (32 km/h). While
in OR2, if the vehicle speed exceeds 25 mph (40 km/h)
the vehicle height will be automatically lowered to
OR1. Off-Road 2 may not be available due to vehicle
payload, an EVIC/DID message will be displayed
546 STARTING AND OPERATING

when this occurs. Refer to “Electronic Vehicle Informa-
tion Center (EVIC) or Driver Information Display
(DID)” in “Understanding Your Instrument Panel” for
further information.
•If the vehicle is in OFFROAD1 or OFFROAD2 setting,
be aware of your surroundings, you may not have the
clearance required for certain areas and vehicle dam-
age may occur.
•Aero Mode (Lowers the vehicle approximately .6 in
[15 mm])– This position provides improved aerody-
namics by lowering the vehicle. The vehicle will
automatically enter Aero Mode when the vehicle
speed remains between 62 mph (100 km/h) and
66 mph (106 km/h) for greater than 20 seconds or if the
vehicle speed exceeds 66 mph (106 km/h). The vehicle
will return to NRH from Aero Mode if the vehiclespeed remains between 30 mph (48 km/h) and 35 mph
(56 km/h) for greater than 20 seconds or if the vehicle
speed falls below 30 mph (48 km/h).
NOTE:Automatic Aero Mode may be disabled through
vehicle settings in the Electronic Vehicle Information
Center (EVIC)/Driver Information Display (DID) when
equipped with Uconnect 3.0, or your Uconnect Radio
when equipped with UConnect 5.0, 8.4A, or 8.4AN. Refer
to “Electronic Vehicle Information Center (EVIC) or
Driver Information Display (DID)” in “Understanding
Your Instrument Panel” or “Uconnect Settings” in “Un-
derstanding Your Instrument Panel” for further informa-
tion.
•Entry/Exit Mode (Lowers the vehicle approximately 2
in [51 mm])– This position lowers the vehicle for
easier passenger entry and exit as well as lowering the
rear of the vehicle for easier loading and unloading of
cargo. To enter Entry/Exit Mode, push the “Down”
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STARTING AND OPERATING 547

button once from the NRH while the vehicle speed is
below 33 mph (53 km/h). Once the vehicle speed goes
below 15 mph (24 km/h) the vehicle height will begin
to lower. If the vehicle speed remains between 15 mph
(24 km/h) and 25 mph (40 km/h) for greater than 60
seconds, or the vehicle speed exceeds 25 mph
(40 km/h) the Entry/Exit change will be cancelled. To
return to Normal Height Mode, push the “Up” button
once while in Entry/Exit or drive the vehicle over
15 mph (24 km/h). Entry/Exit mode may not be
available due to vehicle payload, an EVIC/DID mes-
sage will be displayed when this occurs. Refer to
“Electronic Vehicle Information Center (EVIC) or
Driver Information Display (DID)” in “Understanding
Your Instrument Panel” for further information.
NOTE:Entry/Exit mode may be achieved using your
key fob for easier entry/loading. Refer to “A Word About
Your Keys” in “Things To Know Before Starting Your
Vehicle” for further information.•When in ENTRY/EXIT setting, be aware of your
surroundings, you may not have the clearance re-
quired for certain areas and vehicle damage may
occur.
The system requires that the ignition be in ON/RUN
position or the engine running for all user requested
changes. When lowering the vehicle all of the doors,
must be closed. If a door is opened at any time while the
vehicle is lowering the change will not be completed
until the open door(s) is closed.
This system uses a lifting and lowering pattern which
keeps the headlights from incorrectly shining into on-
coming traffic. When raising the vehicle, the rear of the
vehicle will move up first and then the front. When
lowering the vehicle, the front will move down first and
then the rear.
548 STARTING AND OPERATING

The indicator lamps 3 through 6 will illuminate to show
the current position of the vehicle. Flashing indicator
lamps will show a position which the system is working
to achieve. When raising, if multiple indicator lamps are
flashing, the highest flashing indicator lamp is the posi-
tion the system is working to achieve. When lowering, if
multiple indicators are flashing, the lowest solid indica-
tor lamp is the position the system is working to achieve.
Pushing the “UP” button once will move the suspension
one position higher from the current position, assuming
all conditions are met (i.e. key in ON/RUN position,
engine running, speed below threshold, etc). The “UP”
button can be pushed multiple times, each push will raise
the requested level by one position up to a maximum
position of OR2 or the highest position allowed based on
current conditions (i.e. vehicle speed, etc).
Pushing the “DOWN” button once will move the suspen-
sion one position lower from the current level, assuming
all conditions are met (i.e. key in ON/RUN position,engine running, doors closed, speed below threshold,
etc). The “DOWN” button can be pushed multiple times,
each push will lower the requested level by one position
down to a minimum of Entry/Exit Mode or the lowest
position allowed based on current conditions (i.e. vehicle
speed, etc.)
Automatic height changes will occur based on vehicle
speed and the current vehicle height. The indicator lamps
and EVIC/DID messages will operate the same for
automatic changes and user requested changes.
•Off-Road 2 (OR2) – Indicator lamps 3, 4, 5 and 6 will be
illuminated when the vehicle is in OR2.
•Off-Road 1 (OR1) – Indicator lamps 3, 4 and 5 will be
illuminated when the vehicle is in OR1.
•Normal Ride Height (NRH)/Aero Mode – Indicator
lamps 3 and 4 will be illuminated when the vehicle is
in this position.
552 STARTING AND OPERATING

•Entry/Exit Mode – Indicator lamp 3 will be illumi-
nated when the vehicle is in Entry Exit Mode. Entry/
Exit mode can be requested up to 33 mph (53 km/h).
If vehicle speed is reduced to, and kept below, 15 mph
(24 km/h) indicator lamp 4 will flash and indicator
lamp 3 will remain solid until Entry/Exit Mode is
achieved at which point indicator lamp 4 will turn off.
•Transport Mode – No indicator lamps will be illumi-
nated. Transport Mode is disabled by driving the
vehicle.
•Tire/Jack Mode – Indicator lamps 3 and 6 will be
illuminated. Tire/Jack Mode is disabled by driving the
vehicle.
•Wheel Alignment Mode – Indicator lamps 3 and 4 will
be illuminated. Wheel Alignment Mode is disabled by
driving the vehicle.AIR SUSPENSION SYSTEM (2500/3500 MODELS)
— IF EQUIPPED
Description
The air suspension system is a rear leveling ride height
system. The main purpose of this system is to maintain
the truck’s rear ride height level.
Rear Leveling Ride Height Switch
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STARTING AND OPERATING 553

Normal Ride Height (NRH)– This is the standard
position of the suspension and is meant for normal
driving.
Trailer Mode (Lowers the vehicle approximately 1 in (25
mm)– This position will lower the rear suspension and
provide load leveling for all loading conditions including
towing a trailer. After the “ALT TRAILER HEIGHT”
button has been pushed, it will blink continuously until
the trailer height has been achieved.
The system requires that the ignition be in ON/RUN
position or the engine running with zero vehicle speed
for all user requested changes.
After the engine is turned off, it may be noticed that the
air suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure
a proper appearance.NOTE:If equipped with a touch screen radio all
enabling/disabling of air suspension features must be
done through the radio. Refer to “Uconnect Settings” in
“Understanding Your Instrument Panel” for further in-
formation.
WARNING!
The air suspension system uses a high pressure
volume of air to operate the system. To avoid per-
sonal injury or damage to the system, see your
authorized dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling
554 STARTING AND OPERATING