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Uconnect System Support:
•U.S. residents call 1-877-855-8400 (24 hours a day 7
days a week) or visit DriveUconnect.com
•Canadian residents call 1-800-465-2001 (English) or
1-800-387-9983 (French) or visit DriveUconnect.ca
Mon. – Fri., 8:00 am – 8:00 pm, ET
Sat., 9:00 am – 5:00 pm, ET
Sun., Closed
Uconnect Access Services Support 1-855-792-4241 Please
have your Uconnect Security PIN ready when you call.
468 UNDERSTANDING YOUR INSTRUMENT PANEL
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•To maintain cabin temperature near the HVAC settings
•HVAC is set to full defrost mode
•Autostop time exceeds 5 minutes
•Battery voltage drops too low
•Low brake vacuum (e.g. after several brake pedal
applications)
•STOP/START OFF switch is pushed
•4WD system is put into 4LO mode
•The emissions system requires it
•A STOP/START system error occurs
Conditions That Force An Automatic Shift To Park
While In Autostop Mode
The engine will not start automatically and the transmis-
sion will be placed in PARK if:•The driver door is open and brake pedal released
•The driver door is open and the driver seat belt is
unbuckled
•The engine hood has been opened
•A STOP/START system error occurs
The engine may then be restarted by moving the trans-
mission shift selector out of PARK (e.g. to DRIVE) or, in
some cases, only by a KEY START. The Electronic Vehicle
Information Center (EVIC)/Driver Information Display
(DID) will display a SHIFT OUT OF PARK message, or a
STOP/START KEY START REQUIRED message, to indi-
cate which action is required. Refer to “Electronic Vehicle
Information Center (EVIC) or Driver Information Display
(DID)” in “Understanding Your Instrument Panel” for
further information.
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Eight-Speed Automatic Transmission — If
Equipped
The transmission is controlled using a rotary electronic
gear selector located on the instrument panel. The trans-
mission gear range (PRND) is displayed both above the
gear selector and in the Electronic Vehicle Information
Center (EVIC)/Driver Information Display (DID). To
select a gear range, simply rotate the gear selector. You
must press the brake pedal to shift the transmission out
of PARK, or to shift from NEUTRAL into DRIVE or
REVERSE, when the vehicle is stopped or moving at low
speeds (refer to “Brake/Transmission Shift Interlock Sys-
tem” in this section). To shift past multiple gear ranges at
once (such as Park to Drive), simply rotate the gear
selector to the appropriate detent. Select the DRIVE range
for normal driving.
The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics are
self-calibrating; therefore, the first few shifts on a newvehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped.
Be sure to keep your foot on the brake pedal when
shifting between these gears.
The transmission gear selector has only PARK, RE-
VERSE, NEUTRAL, and DRIVE positions. Manual down-
shifts can be made using the Electronic Range Select
(ERS) shift control (refer toElectronic Range Select (ERS)
Operationin this section for further information). Press-
ing the GEAR-/GEAR+ switches (on the steering wheel)
while in the DRIVE position will select the highest
available transmission gear, and will display that gear
limit in the instrument cluster as 1, 2, 3, etc. Models with
the Driver Information Display (DID) will display both
the selected gear limit, and the actual current gear, while
in ERS mode.
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•Shifting into or out of 4L is possible with the vehicle
completely stopped, however difficulty may occur due
to the mating clutch teeth not being properly aligned.
Several attempts may be required for clutch teeth
alignment and shift completion to occur. The preferred
method is with the vehicle rolling 2 to 3 mph (3 to
5 km/h). Avoid attempting to engage or disengage 4L
with the vehicle moving faster than 2 to 3 mph (3 to
5 km/h).
•Do not attempt to shift into or from 4L while the
transmission is in gear.
Transfer Case Position Indicator Light
The “Transfer Case Position Indicator Light” in the
instrument cluster is used to alert the driver that the front
axle is fully engaged and all four wheels are driving.
Electronically Shifted Transfer Case
(Four-Position Switch) — If Equipped
This is an electronic shift transfer case and is operated by
the 4WD Control Switch (Transfer Case Switch), which is
located on the instrument panel.
Transfer Case Switch (Four-Position)
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NOTE:
•If Steps 1 or 2 of either the Preferred or Alternate
Procedure are not satisfied prior to attempting the
shift, then the desired position indicator light will flash
continuously while the original position indicator light
is ON, until all requirements have been met.
•The ignition switch must be in the ON position for a
shift to take place and for the position indicator lights
to be operable. If the ignition switch is not in the ON
position, the shift will not take place and no position
indicator lights will be on or flashing.
Electronically Shifted Transfer Case
(Five-Position Switch) — If Equipped
This is an electronic shift transfer case and is operated by
the 4WD Control Switch (Transfer Case Switch), which is
located on the instrument panel.This electronically shifted transfer case provides five
mode positions:
•Two-wheel drive high range (2WD)
•Four-wheel drive automatic range (4WD AUTO)
•Four-wheel drive lock range (4WD LOCK)
Transfer Case Switch (Five–Position)
5
STARTING AND OPERATING 533
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Shifting Procedure
NOTE:
•If any of the requirements to select a new transfer case
position have not been met, the transfer case will not
shift. The position indicator light for the previous
position will remain ON and the newly selected posi-
tion indicator light will continue to flash until all the
requirements for the selected position have been met.
To retry a shift: return the control knob back to the
original position, make certain all shift requirements
have been met, wait five seconds and try the shift
again.
•
If all the requirements to select a new transfer case
position have been met, the current position indicator
light will turn OFF, the selected position indicator light
will flash until the transfer case completes the shift. When
the shift is complete, the position indicator light for the
selected position will stop flashing and remain ON.
Electronically Shifted Transfer Case
(Five-Position Switch) — If Equipped
This is an electronic shift transfer case and is operated by
the 4WD Control Switch (Transfer Case Switch), which is
located on the instrument panel.
Transfer Case Switch (Five–Position)
538 STARTING AND OPERATING
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NOTE:The vehicle will automatically enter Aero Mode
when the vehicle speed remains between 62 mph
(100 km/h) and 66 mph (106 km/h) for greater than 20
seconds or if the vehicle speed exceeds 66 mph
(106 km/h).
•Normal Ride Height (NRH)– This is the standard
position of the suspension and is meant for normal
driving.
•Off-Road 1 (OR1) (Raises the vehicle approximately
1 in [26 mm])– This position should be the primary
position for all off-road driving until Off Road 2 (OR2)
is needed. A smoother and more comfortable ride will
result. To enter OR1, push the “Up” button once from
the NRH position while the vehicle speed is below
35 mph (56 km/h). When in the OR1 position, if the
vehicle speed remains between 40 mph (64 km/h) and
50 mph (80 km/h) for greater than 20 seconds or if the
vehicle speed exceeds 50 mph (80 km/h), the vehiclewill be automatically lowered to NRH. Off-Road 1
may not be available due to vehicle payload, an
EVIC/DID message will be displayed when this oc-
curs. Refer to “Electronic Vehicle Information Center
(EVIC) or Driver Information Display (DID)” in “Un-
derstanding Your Instrument Panel” for further infor-
mation.
•Off-Road 2 (OR2) (Raises the vehicle approximately
2 in [51 mm])– This position is intended for off-
roading use only where maximum ground clearance is
required. To enter OR2, push the “Up” button twice
from the NRH position or once from the OR1 position
while vehicle speed is below 20 mph (32 km/h). While
in OR2, if the vehicle speed exceeds 25 mph (40 km/h)
the vehicle height will be automatically lowered to
OR1. Off-Road 2 may not be available due to vehicle
payload, an EVIC/DID message will be displayed
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when this occurs. Refer to “Electronic Vehicle Informa-
tion Center (EVIC) or Driver Information Display
(DID)” in “Understanding Your Instrument Panel” for
further information.
•If the vehicle is in OFFROAD1 or OFFROAD2 setting,
be aware of your surroundings, you may not have the
clearance required for certain areas and vehicle dam-
age may occur.
•Aero Mode (Lowers the vehicle approximately .6 in
[15 mm])– This position provides improved aerody-
namics by lowering the vehicle. The vehicle will
automatically enter Aero Mode when the vehicle
speed remains between 62 mph (100 km/h) and
66 mph (106 km/h) for greater than 20 seconds or if the
vehicle speed exceeds 66 mph (106 km/h). The vehicle
will return to NRH from Aero Mode if the vehiclespeed remains between 30 mph (48 km/h) and 35 mph
(56 km/h) for greater than 20 seconds or if the vehicle
speed falls below 30 mph (48 km/h).
NOTE:Automatic Aero Mode may be disabled through
vehicle settings in the Electronic Vehicle Information
Center (EVIC)/Driver Information Display (DID) when
equipped with Uconnect 3.0, or your Uconnect Radio
when equipped with UConnect 5.0, 8.4A, or 8.4AN. Refer
to “Electronic Vehicle Information Center (EVIC) or
Driver Information Display (DID)” in “Understanding
Your Instrument Panel” or “Uconnect Settings” in “Un-
derstanding Your Instrument Panel” for further informa-
tion.
•Entry/Exit Mode (Lowers the vehicle approximately 2
in [51 mm])– This position lowers the vehicle for
easier passenger entry and exit as well as lowering the
rear of the vehicle for easier loading and unloading of
cargo. To enter Entry/Exit Mode, push the “Down”
5
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