2016 Ram 1500 air

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE.......................881
▫Prepare For The Appointment.............881
▫Prepare A List........................881
▫Be Reasonable With Requests.............881
IF YOU NEED ASSISTANCE..............881
▫FCA USA LLC Customer Center...........882
▫FCA Canada Inc. Customer Center.........882
▫In Mexico Contact.....................883
▫Puerto Rico And U.S. Virgin Islands........883▫Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)...................883
▫Service Contract......................883
WARRANTY INFORMATION.............885
MOPARPARTS ........................885
REPORTING SAFETY DEFECTS............885
▫In The 50 United States And Washington,
D.C................................885
▫In Canada...........................885
PUBLICATION ORDER FORMS............886
9

In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin Islands
Customer Service Chrysler International Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (787) 782-5757
Fax: (787) 782-3345
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
9
IF YOU NEED CONSUMER ASSISTANCE 883

defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. Acomplete working knowledge of the vehicle, system,
and/or components is written in straightforward lan-
guage with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific FCA US LLC vehicles. Included
886 IF YOU NEED CONSUMER ASSISTANCE

Adding Engine Coolant (Antifreeze)............817
Adding Fuel.............................683
Additives, Fuel...........................678
Adjust
Down...............................149
Forward..........................149, 150
Rearward.........................149, 150
Up .................................149
Adjustable Pedals.........................191
AirBag...............................69, 70
Advance Front Air Bag....................71
Air Bag Operation.......................72
Air Bag Warning Light....................80
Enhanced Accident Response................80
Event Data Recorder (EDR).................83
FrontAirBag...........................69
If A Deployment Occurs...................78
Knee Impact Bolsters.....................73
Maintaining Your Air Bag System............82Side Air Bags...........................73
Transporting Pets.......................116
Air Bag Deployment........................69
Air Bag Light......................80, 119, 299
Air Bag Maintenance.......................82
Air Cleaner, Engine (Engine Air Cleaner Filter). . . .799
Air Conditioner Maintenance.................805
Air Conditioning......................422, 427
Air Conditioning Controls................422, 427
Air Conditioning, Operating Tips...........441, 444
Air Conditioning Refrigerant..........805, 806, 807
Air Conditioning System..........422, 427, 440, 805
Air Pressure, Tires.....................648, 659
Air Suspension........................545, 557
Alarm, Panic.............................29
Alarm (Security Alarm)..................22, 302
Alarm System (Security Alarm)................22
Alterations/Modifications, Vehicle...............7
Antifreeze (Engine Coolant)...............816, 861
892 INDEX

Brake/Transmission Interlock.................489
Bulb Replacement......................849, 850
Bulbs, Light..........................121, 849
Cab Top Clearance Lights...................857
Camera, Rear............................214
Camper................................272
Capacities, Fluid..........................861
Caps, Filler
Oil (Engine)........................797, 798
Power Steering.........................615
Radiator (Coolant Pressure)................818
Carbon Monoxide Warning...............118,679
Cargo Light.............................182
Car Washes.............................831
Center High Mounted Stop Light..............855
Center Seat Storage Compartment.............244
Certification Label.........................686
Chart, Tire Sizing.........................637Check Engine Light (Malfunction Indicator Light) . .792
Checking Your Vehicle For Safety..............117
Checks, Safety............................117
Child Restraint............................84
Child Restraints
Booster Seats...........................89
Child Restraints.........................84
Child Seat Installation.................103, 105
How To Stow An Unused ALR Seat Belt.......101
Infants And Child Restraints................87
Install A LATCH-Compatible Child Restraint. . . .100
Installing Child Restraints Using The Vehicle Seat
Belt.................................102
Locating The LATCH Anchorages............97
Lower Anchors And Tethers For Children.......92
Older Children And Child Restraints..........88
Seating Positions........................91
Cigar Lighter............................237
Clean Air Gasoline........................676
894 INDEX

Emergency, In Case Of
Freeing Vehicle When Stuck................775
Hazard Warning Flasher..................725
Jump Starting..........................770
Tow Hooks............................776
Emission Control System Maintenance..........792
Engine..............................789, 790
Air Cleaner...........................799
Block Heater..........................486
Break-In Recommendations................116
Compartment..........................788
Compartment Identification.........788, 789, 790
Coolant (Antifreeze).....................863
Exhaust Gas Caution.................118,679
Flooded, Starting.......................480
Fuel Requirements...................674, 861
Jump Starting..........................770
Oil ...........................795, 861, 863
Oil Filler Cap.......................797, 798Oil Filter.............................799
Oil Selection.......................796, 861
Oil Synthetic..........................798
Overheating...........................725
Engine Oil Viscosity....................797, 798
Engine Oil Viscosity Chart...................797
Enhanced Accident Response Feature............80
Entry System, Illuminated....................24
Ethanol.............................676, 680
Event Data Recorder........................83
Exhaust Gas Caution....................118,679
Exhaust System.......................118,812
Exterior Lighting..........................173
Exterior Lights...........................121
Filters
Air Cleaner...........................799
Engine Oil.........................799, 863
Engine Oil Disposal.....................798
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INDEX 897

Flashers
Turn Signal.....................121, 183, 329
Flat Tire Stowage......................743, 764
Flexible Fuel Vehicles
Cruising Range.........................682
Engine Oil............................681
Fuel Requirements...................680, 681
Maintenance...........................683
Replacement Parts.......................682
Starting..............................682
Flooded Engine Starting....................480
Fluid, Brake.............................867
Fluid Capacities..........................861
Fluid Leaks.............................121
Fluid Level Checks
Brake................................823
Power Steering.........................615
Fluids, Lubricants And Genuine Parts...........863
Fog Lights........................178, 320, 853Fold Flat Load Floor.......................251
Four-Way Hazard Flasher...................725
Four Wheel Drive.........................522
Freeing A Stuck Vehicle.....................775
Front Axle (Differential).....................825
Fuel...................................674
Adding..............................683
Additives.............................678
Clean Air.............................676
Ethanol...........................676, 680
Filler Cap (Gas Cap).....................685
Gasoline..............................674
Light................................317
Materials Added........................678
Methanol.............................676
Octane Rating......................674, 863
Requirements......................
.674, 861
Tank Capacity..........................861
Fuel, Flexible............................680
898 INDEX

Fuses..................................838
Garage Door Opener (HomeLink)..........219, 226
Gas Cap (Fuel Filler Cap)................685, 791
Gasoline, Clean Air........................676
Gasoline (Fuel)...........................674
Gasoline, Reformulated.....................676
Gear Ranges.........................500, 512
Gear Select Lever Override..................777
General Information.......................674
Glass Cleaning...........................835
Grocery Bag Retainer.......................249
Gross Axle Weight Rating...................689
Gross Vehicle Weight Rating..................688
Guide, Body Builders........................6
GVWR.................................686Hazard
Driving Through Flowing, Rising, Or Shallow Stand-
ing Water.............................589
Hazard Warning Flasher....................725
Headlights..............................851
Automatic............................173
Cleaning.............................835
High Beam............................184
High Beam/Low Beam Select Switch.........184
Passing..............................184
Switch...............................173
Head Restraints..........................161
Heated Mirrors.......................144, 249
Heater..............................422, 427
Heater, Engine Block.......................486
High Beam/Low Beam Select (Dimmer) Switch. . . .184
Hill Descent Control.......................632
Hill Descent Control Indicator................632
Hill Start Assist...........................622
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INDEX 899