Page 663 of 916

WARNING!
Using tires of different size and type (M+S, Snow)
between front and rear axles can cause unpredictable
handling. You could lose control and have a collision.
CAUTION!
To avoid damage to your vehicle or tires, observe the
following precautions:
•Because of restricted traction device clearance be-
tween tires and other suspension components, it is
important that only traction devices in good condi-
tion are used. Broken devices can cause serious
damage. Stop the vehicle immediately if noise
occurs that could indicate device breakage. Remove
the damaged parts of the device before further use.
(Continued)
CAUTION!(Continued)
•Install device as tightly as possible and then re-
tighten after driving about ½ mile (0.8 km).
•Do not exceed 30 mph (48 km/h).
•Drive cautiously and avoid severe turns and large
bumps, especially with a loaded vehicle.
•Do not drive for a prolonged period on dry pave-
ment.
•Observe the traction device manufacturer ’s instruc-
tions on the method of installation, operating
speed, and conditions for use. Always use the
suggested operating speed of the device manufac-
turer ’s if it is less than 30 mph (48 km/h).
•Do not use traction devices on a compact spare tire.
5
STARTING AND OPERATING 661
Page 688 of 916

VEHICLE LOADING
Certification Label
As required by National Highway Traffic Safety Admin-
istration regulations, your vehicle has a certification label
affixed to the driver’s side door or pillar.
This label contains the month and year of manufacture,
Gross Vehicle Weight Rating (GVWR), Gross Axle Weight
Rating (GAWR) front and rear, and Vehicle Identification
Number (VIN). A Month-Day-Hour (MDH) number is
included on this label and indicates the Month, Day and
Hour of manufacture. The bar code that appears on the
bottom of the label is your VIN.
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total permissible weight of your vehicle
including driver, passengers, vehicle, options and cargo.
The label also specifies maximum capacities of front andrear axle systems (GAWR). Total load must be limited so
GVWR and front and rear GAWR are not exceeded.
Payload
The payload of a vehicle is defined as the allowable load
weight a truck can carry, including the weight of the
driver, all passengers, options and cargo.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum permissible load on the front
and rear axles. The load must be distributed in the cargo
area so that the GAWR of each axle is not exceeded.
Each axle GAWR is determined by the components in the
system with the lowest load carrying capacity (axle,
springs, tires or wheels). Heavier axles or suspension
components sometimes specified by purchasers for in-
creased durability does not necessarily increase the vehi-
cle’s GVWR.
686 STARTING AND OPERATING
Page 695 of 916
Recommended Distribution Hitch Adjustment
Towing With 1500 Air Suspension
1. Set air suspension to normal ride height. No action is
required if already in normal ride height.
NOTE:The vehicle must remain in the engine running
position while attaching a trailer for proper leveling of
the air suspension system.
2. Position the truck to be ready to connect to the trailer
(do not connect the trailer).
3. Under radio suspension settings, turn on jack mode.
Jack mode will be canceled and procedure must be
restarted if the vehicle is driven at speeds above 5mph
(8kph).
4. Measure the height of the top of the front wheel
opening on the fender to ground, this is height H1.
Improper Adjustment Of Weight-Distributing Hitch
(Incorrect)
5
STARTING AND OPERATING 693
Page 697 of 916

NOTE:For all towing conditions, we recommend towing
with tow haul mode engaged.
All Other 1500(Non-Air Suspension)/2500/3500 Trucks
1. Position the truck to be ready to connect to the trailer
(do not connect the trailer).
NOTE:For Ram 2500/3500 trucks equipped with rear air
suspension, normal ride height or alternate ride height
can be used. The vehicle must remain in the engine
running position while attaching a trailer for proper
leveling of the air suspension system. It may not be
possible to enter alternate ride height while lightly
loaded.
2. Measure the height of the top of the front wheel
opening on the fender to ground, this is height H1.
3. Attach the trailer to the vehicle without the weight
distribution bars connected.4. Measure the height of the top of the front wheel
opening on the fender to ground, this is height H2.
5. Install and adjust the tension in the weight distribut-
ing bars so that the height of the front fender is
approximately (H2-H1)/2+H1 (about 1/2 the differ-
ence between H2 and H1 above normal ride height
[H1]).
Measurement ExampleExample 2500/3500
Height (mm)
H1 1030
H2 1058
H2-H1 28
(H2-H1)/2 14
(H2-H1)/2 + H1 1044
NOTE:For all towing conditions, we recommend towing
with tow haul mode engaged.
5
STARTING AND OPERATING 695
Page 712 of 916

Air Conditioning
Turn off temporarily.
Air Suspension System
To aid in attaching/detaching the trailer from the vehicle,
the air suspension system can be used. Refer to “Air
Suspension System” in “Starting And Operating” for
further information.
NOTE:The vehicle must remain in the engine running
position while attaching a trailer for proper leveling of
the air suspension system.
SNOWPLOW
1500 Models Only
NOTE:Do not use this model vehicle for snowplow
applications.
WARNING!
Snowplows and other aftermarket equipment should
not be added to the front end of your vehicle. The
airbag crash sensors may be affected by the change in
the front end structure. The airbags could deploy
unexpectedly or could fail to deploy during a colli-
sion resulting in serious injury or death.
CAUTION!
Using this vehicle for snowplow applications can
cause damage to the vehicle.
WARNING!
Attaching a snowplow to this vehicle could adversely
affect performance of the airbag system in a collision.
(Continued)
710 STARTING AND OPERATING
Page 717 of 916

NOTE:
•When recreational towing your vehicle, always follow
applicable state and provincial laws. Contact state and
provincial Highway Safety offices for additional de-
tails.
•Vehicles equipped with air suspension must be placed
in Transport mode before tying them down (from the
body) on a trailer or flatbed truck. Refer to “Air
Suspension – If Equipped” for more information. If the
vehicle cannot be placed in Transport mode (for ex-
ample, engine will not run), tie-downs must be fas-
tened to the axles (not to the body). Failure to follow
these instructions may cause fault codes to be set
and/or cause loss of proper tie-down tension.
Recreational Towing — Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.Recreational towing (for two-wheel drive models) is
allowedONLYif the rear wheels areOFFthe ground.
This may be accomplished using a tow dolly or vehicle
trailer. If using a tow dolly, follow this procedure:
1. Properly secure the dolly to the tow vehicle, following
the dolly manufacturer’s instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic trans-
mission in PARK, manual transmission in gear (not in
NEUTRAL).
4. Properly secure the rear wheels to the dolly, following
the dolly manufacturer’s instructions.
5. Turn the ignition switch to the OFF position and
remove the Key Fob.
6. Install a suitable clamping device, designed for tow-
ing, to secure the front wheels in the straight position.
5
STARTING AND OPERATING 715
Page 720 of 916

WARNING!(Continued)
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive
shaft from the powertrain, and will allow the vehicle
to roll, even if the automatic transmission is in PARK
(or manual transmission is in gear). The parking
brake should always be applied when the driver is
not in the vehicle.
CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal
parts.
1. Bring the vehicle to a complete stop, with the engine
running. Firmly apply the parking brake.2. Shift the transmission to NEUTRAL.
NOTE:If vehicle is equipped with air suspension, ensure
the vehicle is set to Normal Ride Height.
3. Press and hold the brake pedal.
4. Depress the clutch pedal on a manual transmission.
5. With manual shift transfer case, shift the transfer case
lever into NEUTRAL (N).
•With electronic shift transfer case, push and hold the
transfer case NEUTRAL (N) button. Some models
have a small, recessed “N” button (at the center of
the transfer case switches) that must be pushed using
a ballpoint pen or similar object. Other models have
a rectangular NEUTRAL switch, below the rotary
transfer case control knob. The NEUTRAL (N) indi-
cator light will blink while the shift is in progress.
The light will stop blinking (stay on solid) when the
718 STARTING AND OPERATING
Page 785 of 916

If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to ”Manual Park Release” or “Shift
Lever Override” in this section for instructions on shift-
ing the automatic transmission out of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
•When securing the vehicle to a flat bed truck, do
not attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheelsOFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, this vehicle may be towed (with rear
wheels on the ground) under the following conditions:
•The transmission must be in NEUTRAL.
•The towing speed must not exceed 30 mph (48 km/h).
•The towing distance must not exceed 15 miles (24 km)
for 6-speed transmission, or 30 miles (48 km) for
8-speed transmission.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km) for 6-speed transmission, or 30 miles
(48 km) for 8-speed transmission, tow with the rear
wheelsOFFthe ground. Acceptable methods are to tow
the vehicle on a flatbed, or with the front wheels raised
6
WHAT TO DO IN EMERGENCIES 783