2016 NISSAN SENTRA steering wheel

TROUBLESHOOTING GUIDE
SymptomCause and Countermeasure
Cannot access Siri Eyes
Free from switch on the
steering wheel Check if a Bluetooth® connection is established between the iPhone® and the system.
Check if Siri is enabled on the device. On your phone, go to Siri setting.
Check that Siri can be accessed from the device lock screen. This can be set in the settings menu of your phone.
Models without navigation system:
Check the settings for Siri Eyes Free activation on the vehicle audio system. If the setting is “Long Press”, you must push and hold the
TALK
switch on the steering wheel for more than 1.5 seconds to start Siri Eyes Free. If the setting is “Short Press”, a short push and release of the switch
should start Siri Eyes Free.
Audio Source does not
change automatically to
iPod® or Bluetooth® Audio
mode For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party music apps may
vary.
For best results, play media already stored on your device. Streaming music or playback from cloud storage may degrade performance.
Switch the source manually by pressing the AUX or MEDIA button on the vehicle audio system or the SOURCE select switch on the steering wheel.
Play, pause, next track, previ-
ous track or play timer does
not work For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party music apps may
vary and is controlled by the device.
Cannot hear any music/
audio being played back
from a connected iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot hear map turn-by-
turn direction guidance from
a connected iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot receive text message
notifications on the vehicle
audio system Check if “Send Notifications” is enabled on your phone. On the phone, go to Bluetooth® settings. Find the device name, like “My Car”. Press the info
button. Turn on “Show Notifications”.
Cannot reply to text mes-
sage notifications by Siri
Eyes Free After receiving an incoming text message, follow on-screen guidance. Push or push and hold the
TALK switch on the steering wheel for Siri
Eyes Free. After Siri Eyes Free starts, say “Text Message”.
Monitor, climate, audio, phone and voice recognition systems4-69

Initialization
When the ignition switch is placed in the ON
position, NISSAN Voice Recognition is initialized,
which takes a few seconds. If the
(Type A)
or the
(Type B) button is pressed before
the initialization completes, the system will an-
nounce “Hands-free phone system not ready”
and will not react to voice commands.
Operating tips
To get the best performance out of the NISSAN
Voice Recognition system, observe the following:
●
Keep the interior of the vehicle as quiet as
possible. Close the windows to eliminate sur-
rounding noises (traffic noises, vibration
sounds, etc.) and keep vents pointed away from
the microphone, which may prevent the system
from recognizing voice commands correctly.
● Wait until the tone sounds before speaking a
command. Otherwise, the command will not
be received properly.
● Start speaking a command within 5 seconds
after the tone sounds.
● Speak in a natural voice without pausing
between words.
Giving voice commands
To operate NISSAN Voice Recognition, press
and release the
(Type A) or the(Type B) button located on the steering wheel.
After the tone sounds, speak a command.
The command given is picked up by the micro-
phone, and voice feedback is given when the
command is accepted.
● If you need to hear the available commands
for the current menu again, say “Help” and
the system will repeat them.
● If a command is not recognized, the system
announces, “Command not recognized.
Please try again.” Make sure the command is
said exactly as prompted by the system and
repeat the command in a clear voice.
● If you want to go back to the previous com-
mand, you can say “Go back” or “Correc-
tion” any time the system is waiting for a
response. ●
You can cancel a command when the sys-
tem is waiting for a response by saying,
“Cancel” or “Quit.” The system announces
“Cancel” and ends the Voice Recognition
session. You can also press and hold
the
button on the steering wheel for
5 seconds at any time to end the Voice
Recognition session. Whenever the Voice
Recognition session is cancelled, a double
beep is played to indicate you have exited
the system.
● If you want to adjust the volume of the voice
feedback, press the volume control switches
(+ or -) on the steering wheel while being
provided with feedback. You can also use
the radio volume control knob.
How to say numbers
NISSAN Voice Recognition requires a certain
way to speak numbers in voice commands. Refer
to the following rules and examples. ● Either “zero” or “oh” can be used for “0”.
Example: 1-800-662-6200
– “One eight oh oh six six two six two oh oh”, or
– “One eight zero zero six six two six two oh oh”
Monitor, climate, audio, phone and voice recognition systems4-73

●Words can be used for the first 4 digits
places only.
Example: 1-800-662-6200
– “One eight hundred six six two six two oh oh”,
– NOT “One eight hundred six six two sixty two hundred,” and
– NOT “One eight oh oh six six two sixty two hundred”
● Numbers can be spoken in small groups.
The system will prompt you to continue en-
tering digits, if desired.
Example: 1-800-662-6200
– “One eight zero zero”
The system repeats the numbers and
prompts you to enter more.
– “Six six two”
The system repeats the numbers and
prompts you to enter more.
– “Six two zero zero”
● Say “pound” for “#”. Say “star” for “*” (avail-
able when using the “Special Number” com-
mand and the “Send” command during a
call) . For additional information, refer to “List of
voice commands” and “Special number” in
this section.
Example: 1-555-1212 *123
– “One five five five one two one two star
one two three”
● Say “plus” for “+” (available only when using
the “Special Number” command) .
● Say “pause” for a 2-second pause (available
only when storing a phonebook number) .
NOTE:
For best results, say phone numbers as
single digits.
The voice command “Help” is available at any
time. Please use the “Help” command to get
information on how to use the system.
Voice Prompt Interrupt
In most cases you can interrupt the voice feed-
back to speak the next command by pressing
the
(Type A) or the(Type B) button
on the steering wheel. After interrupting the sys-
tem, wait for a beep before speaking your com-
mand. One Shot Call
To use the system faster, you may speak the
second level commands with the main menu
command on the main menu. For example, press
the
(Type A) or the(Type B) button
and after the tone say, “Call Redial”.
4-74Monitor, climate, audio, phone and voice recognition systems

CONTROL BUTTONS
The control buttons for the Bluetooth® Hands-
Free Phone System are located on the steering
wheel.
orPHONE/SEND
Press the
(Type A) or
the
(Type B) button to initi-
ate a Voice Recognition session
or answer an incoming call. You can also use the
(Type
A) or the
(type B) button to
interrupt the system feedback
and give a command at once.
For additional information, refer
to “List of voice commands” and
“During a call” in this section.
PHONE/END
While the Voice Recognition
system is active, press and hold
the
button for 5 seconds
to quit the Voice Recognition
system at any time.
Tuning switch
While using the Voice Recogni-
tion system, tilt the tuning switch
up or down to manually control
the phone system.
GETTING STARTED
The following procedures will help you get
started using the Bluetooth® Hands-Free Phone
System with NISSAN Voice Recognition. For ad-
ditional information, refer to “List of voice com-
mands” in this section.
Type A (if so equipped)
LHA2499
Type B (if so equipped)
LHA3916
Monitor, climate, audio, phone and voice recognition systems4-75

Choosing a language
You can interact with the Bluetooth® Hands-
Free Phone System using English, Spanish or
French.
To change the language, perform the following.1. Press and hold the
(Type A) or
the
(Type B) button for more than
5 seconds.
2. The system announces: “Press the PHONE/SEND
(Type A) or(Type B) button for the hands-free phone
system to enter the voice adaptation mode
or press the PHONE/END (
) button to
select a different language.”
3. Press the
button.
For additional information on voice adapta-
tion, refer to “Voice Adaptation (VA) mode”
in this section.
4. The system announces the current language and gives you the option to change the lan-
guage to Spanish (in Spanish) or French (in
French) . To select the current language,
press the PHONE/SEND
(Type A) or
the
(Type B) button. To select a differ-
ent language, tilt the tuning switch (
or) up or down. NOTE:
You must press the
(Type A) or
the
(Type B) button within 5 seconds
to change the language.
5. If you decide not to change the language, do not press either button. After 5 seconds, the
Voice Recognition session will end, and the
language will not be changed.
Connecting procedure
NOTE:
The connecting procedure must be per-
formed when the vehicle is stationary. If the
vehicle starts moving during the procedure,
the procedure will be cancelled.
Main Menu
“Connect phone”
A
“Add phone”B
Initiate from handsetC
Name phoneD
1. Press the(Type A) or the(Type
B) button on the steering wheel. The system
announces the available commands. 2. Say: “Connect phone”
A. The system ac-
knowledges the command and announces
the next set of available commands.
3. Say: “Add phone”
B. The system acknowl-
edges the command and asks you to initiate
connecting from the phone handset
C.
The connecting procedure of the cellular
phone varies according to each cellular
phone model. For additional information, re-
fer to the cellular phone Owner’s Manual for
details. You can also visit
www.nissanusa.com/bluetooth or
www.nissan.ca/bluetooth for instructions on
connecting NISSAN recommended cellular
phones.
When prompted for a Passkey code, enter
“1234” from the handset. The Passkey code
“1234” has been assigned by NISSAN and
cannot be changed.
4. The system asks you to say a name for the phone
D.
If the name is too long or too short, the
system tells you, then prompts you for a
name again.
Also, if more than one phone is connected
and the name sounds too much like a name
already used, the system tells you, then
prompts you for a name again.
4-76Monitor, climate, audio, phone and voice recognition systems

Making a call by entering a phone
number
Main Menu“Call”
A
“Phone Number”B
Speak the digitsC
“Dial”D
1. Press the(Type A) or the(Type
B) button on the steering wheel. A tone will
sound.
2. Say: “Call”
A. The system acknowledges
the command and announces the next set of
available commands.
3. Say “Phone Number”
B. The system ac-
knowledges the command and announces
the next set of available commands.
4. Say the number you wish to call starting with the area code in single digit format
C.Ifthe
system has trouble recognizing the correct
phone number, try entering the number in
the following groups: 3-digit area code,
3-digit prefix and the last 4-digits. For ex-
ample, 555-121-3354 can be said as “five
five five” as the 1st group, then “one two
one” as the 2nd group, and “three three five
four” as the 3rd group. For dialing more than 10 digits or any special characters, say
“Special Number”. For additional informa-
tion, refer to “How to say numbers” in this
section.
5. When you have finished speaking the phone number, the system repeats it back and an-
nounces the available commands.
6. Say: “Dial”
D. The system acknowledges
the command and makes the call.
For additional command options, refer to “List of
voice commands” in this section.
Receiving a call
When you hear the ring tone, press the
(Type A) or the(Type B) button on the
steering wheel.
Once the call has ended, press the
button
on the steering wheel.
NOTE:
If you do not wish to take the call when you
hear the ring tone, press the
button
on the steering wheel.
For additional command options, refer to “List of
voice commands” in this section.
LIST OF VOICE COMMANDS
Main Menu
“Call”
“Phonebook”
“Recent Calls”
“Connect Phone”
When you press and release the(Type A)
or the
(Type B) button on the steering
wheel, you can choose from the commands on
the Main Menu. The following pages describe
these commands and the commands in each
sub-menu.
Remember to wait for the tone before
speaking.
After the main menu, you can say “Help” to hear
the list of commands currently available any time
the system is waiting for a response.
If you want to end an action without completing it,
you can say “Cancel” or “Quit” at any time the
system is waiting for a response. The system will
end the Voice Recognition session. Whenever
the Voice Recognition session is cancelled, a
double beep is played to indicate you have exited
the system.
Monitor, climate, audio, phone and voice recognition systems4-77

If you want to go back to the previous command,
you can say “Go back” or “Correction” any time
the system is waiting for a response.
“Call”
Main Menu“Call” (Speak name)
A
“Phone Number”(Speak Digits)
B
“Special Number”C
“Redial”D
“Call Back”E
(Speak name)A
If you have stored entries in the phonebook, you
can dial a number associated with a name.
For additional information, refer to “Phonebook”
in this section.
When prompted by the system, say the name of
the phone book entry you wish to call. The system
acknowledges the name.
If there are multiple numbers associated with the
name, the system asks you to choose the correct
number. Once you have confirmed the name and location,
the system begins the call.
(Speak Digits)
B
When prompted by the system, say the number
you wish to call. For additional information, refer
to “How to say numbers” and “Making a call by
entering a phone number” in this section.
“Special Number”
C
For dialing more than 10 digits or any special
characters, say “Special Number”. When the
system acknowledges the command, the system
will prompt you to speak the number.
“Redial”
D
Use the Redial command to call the last number
that was dialed.
The system acknowledges the command, re-
peats the number and begins dialing.
If a redial number does not exist, the system
announces, “There is no number to redial” and
ends the NISSAN Voice Recognition System
session.
“Call Back”
E
Use the Call Back command to dial the number of
the last incoming call within the vehicle.The system acknowledges the command, re-
peats the number and begins dialing.
If a call back number does not exist, the system
announces, “There is no number to call back” and
ends the NISSAN Voice Recognition System
session.
During a call
During a call there are several command options
available. Press the
(Type A) or the(Type B) button on the steering wheel to mute the
receiving voice and enter commands.
● “Help” — The system announces the avail-
able commands.
● “Cancel/Quit” — The system announces
“Cancel,” ends the Voice Recognition ses-
sion and returns to the call.
● “Send” — Use the Send command to enter
numbers, “*” or “#” during a call. For ex-
ample, if you were directed to dial an exten-
sion by an automated system:
Say: “Send one two three four.”
The system acknowledges the command
and sends the tones associated with the
numbers. The system then ends the Voice
Recognition session and returns to the call.
Say “star” for “*”, Say “pound” for “#”.
4-78Monitor, climate, audio, phone and voice recognition systems

The transfer procedure varies according to each
cellular phone. For additional information, refer to
the cellular phone Owner’s Manual.
The system repeats the number and prompts you
for the next command. When you have finished
entering numbers or transferring an entry, choose
“Store.”
The system confirms the name, location and
number.
“Delete Entry”
B
Use the Delete Entry command to erase one
entry from the phonebook. After the system rec-
ognizes the command, speak the name to delete
or say “List Names” to choose an entry.
“List Names”
C
Use the List Names command to hear all the
names in the phonebook.
The system recites the phonebook entries but
does not include the actual phone numbers.
When the playback of the list is complete, the
system goes back to the main menu.
You can stop the playback of the list at any time
by pressing the
button on the steering
wheel. The system ends the Voice Recognition
session.
“Phonebook” (phones with automatic
phonebook download function)
NOTE:
The “Transfer Entry” command is not avail-
able when the vehicle is moving.
Main Menu
“Phonebook”SayaName
“List Names”
A
“Record Name”B
For phones that support automatic download of
the phonebook (PBAP Bluetooth® profile) , the
“Phonebook” command is used to manage en-
tries in the vehicle phonebook. You can say the
name of an entry at this menu to initiate dialing of
that entry.
The phonebook stores up to 1,000 names for
each phone connected to the system.
When a phone is connected to the system, the
phonebook is automatically downloaded to the
vehicle. This feature allows you to access your
phonebook from the Bluetooth® system and call
contacts by name. You can record a custom
voice tag for contact names that the system has
difficulty recognizing. NOTE:
Each phone has its own separate phone-
book. You cannot access Phone A’s phone-
book if you are currently connected with
Phone B. For additional information, refer
to “Record name” in this section.
“List Names”
A
Use the List Names command to hear all the
names and locations in the phone book.
The system recites the phone book entries but
does not include the actual phone numbers.
When the playback of the list is complete, the
system goes back to the main menu.
You can stop the playback of the list at any time
by pressing the
button on the steering
wheel. The system ends the NISSAN Voice Rec-
ognition session. For additional information, refer
to “Record name” in this section.
“Record Name”
B
The system allows you to record custom voice
tags for contact names in the phonebook that the
vehicle has difficulty recognizing. This feature can
also be used to record voice tags to directly dial
an entry with multiple numbers. Up to 40 voice
tags can be recorded to the system.
4-80Monitor, climate, audio, phone and voice recognition systems