TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. For additional information, refer to “List of voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to im-
prove the recognition response for the speaker. For additional information, refer to “Voice Adaptation (VA) mode” in
this section.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. For additional information, refer to “Phonebook” in this section.
2. Replace one of the names being confused with a new name.
Monitor, climate, audio, phone and voice recognition systems4-85
IC Regulatory information
– Operation is subject to the following two con-ditions: (1) this device may not cause interfer-
ence, and (2) this device must accept any
interference, including interference that may
cause undesired operation of the device.
– This Class B digital apparatus meets all re- quirements of the Canadian Interference-
Causing Equipment Regulations.
BLUETOOTH® is a
trademark owned by
Bluetooth SIG, Inc.
and licensed to
Visteon.
USING THE SYSTEM
The system allows hands-free operation of the
Bluetooth® Hands-Free Phone System.
If the vehicle is in motion, some commands may
not be available so full attention may be given to
vehicle operation.
Initialization
When the ignition switch is placed in the ON
position, NISSAN Voice Recognition is initialized,
which takes a few seconds. If the
(Type A)
or the
(Type B) button is pressed before the initialization completes, the system will an-
nounce “Hands-free phone system not ready”
and will not react to voice commands.
Operating tips
To get the best performance out of the NISSAN
Voice Recognition system, observe the following:
● Keep the interior of the vehicle as quiet as
possible. Close the windows to eliminate
surrounding noises (traffic noises, vibration
sounds, etc.) , which may prevent the system
from recognizing voice commands correctly.
● Wait until the tone sounds before speaking a
command. Otherwise, the command will not
be received properly.
● Start speaking a command within 5 seconds
after the tone sounds.
● Speak in a natural voice without pausing
between words.
Giving voice commands
To operate NISSAN Voice Recognition, press
and release the
(Type A) or the(Type B) button located on the steering wheel.
After the tone sounds, speak a command.
The command given is picked up by the micro-
phone, and voice feedback is given when the
command is accepted. ●
If you need to hear the available commands
for the current menu again, say “Help” and
the system will repeat them.
● If a command is not recognized, the system
announces, “Command not recognized.
Please try again.” Make sure the command is
said exactly as prompted by the system and
repeat the command in a clear voice.
● If you want to go back to the previous com-
mand, you can say “Go back” or “Correc-
tion” any time the system is waiting for a
response.
● You can cancel a command when the sys-
tem is waiting for a response by saying,
“Cancel” or “Quit.” The system announces
“Cancel” and ends the Voice Recognition
session. You can also press and hold
the
button on the steering wheel for
5 seconds at any time to end the Voice
Recognition session. Whenever the Voice
Recognition session is cancelled, a double
beep is played to indicate you have exited
the system.
● If you want to adjust the volume of the voice
feedback, press the volume control switches
(+ or -) on the steering wheel while being
provided with feedback. You can also use
the radio volume control knob.
4-88Monitor, climate, audio, phone and voice recognition systems
●Outgoing Calls
Speak this command to list the last five
outgoing calls from the vehicle. If the call
was to an entry in the phonebook, the name
will be displayed. Otherwise, the phone
number of the outgoing call will be dis-
played.
Say “Dial” to call the number or “Send Text”
to send a text message to that number. Say
“Next Entry” or “Previous Entry” to move
through the list of outgoing calls.
● Redial
Speak this command to call the last number
dialed.
● Call Back
Speak this command to call the number of
the last incoming call to the vehicle.
“Messaging” (if so equipped)
Speak this command to access text messaging
functions. For additional information, refer to
“Text messaging” in this section.
“Show Applications” (if so equipped)
Speak this command to display list of smart-
phone apps available. NOTE:
Compatible smartphone and registration nec-
essary to access applications. For additional
information, refer to “NissanConnect
SMwith
Mobile Apps” in this section.
“Select Phone”
Speak this command to select a phone to use
from a list of those phones connected to the
vehicle.
MAKING A CALL
To make a call from a phone connected to the
vehicle’s Bluetooth® Hands-Free Phone Sys-
tem:
NOTE:
Available commands different if system is
in Manual Control mode. For additional in-
formation, refer to “Manual Control” in this
section.
1. Press the
(Type A) or the(Type
B) button.
2. The system will prompt you for a command. Say “Call”. 3. Select one of the available voice commands
to continue:
● “(a name)” — Speak the name of a phone-
book entry to place a call to that entry. The
system will respond with the name it inter-
preted from your command and will prompt
you to confirm that the name is correct. Say
“Yes” to initiate the call or “No” to hear an-
other name from the phonebook.
● “List Names” – Speak this command to have
the system list the names in the phonebook
one by one alphabetically. Say “Next Entry”
or “Previous Entry” to move through the list
alphabetically. Say “Select” once desired
contact is heard and displayed on screen.
Say “Dial” to dial the number of the current
name or say “Record Name” to record a
name for the current phonebook entry to be
assigned.
Monitor, climate, audio, phone and voice recognition systems4-93
●“No”
● “Where are you?”
● “When?”
● “Custom Messages”
To send one of the custom messages, say
“Custom Messages”. If more than one cus-
tom message is stored, the system will
prompt for the number of the desired cus-
tom message. For additional information on
setting and managing custom text mes-
sages, refer to “Bluetooth® settings” in this
section.
Reading a received text message:
1. Press the
(Type A) or the(Type
B) button on the steering wheel.
2. Say “Phone” after the tone.
3. Say “Read Text” after the tone.
The text message, sender and delivery time are
shown on the screen. Use the tuning switch to
scroll through all text messages if more than one
are available. Press the
button to exit the
text message screen. Press the
(Type A) or
the
(Type B) button to access the follow-
ing options for replying to the text message: ●
Call Back
Speak this command to call the sender of
the text message using the Bluetooth®
Hands-Free Phone System.
● Send Text
Speak this command to send a text message
response to the sender of the text message.
● Read Text
Speak this command to read the text mes-
sage again.
● Previous Text
Speak this command to move to the previ-
ous text message (if available) .
● Next Text
Speak this command to move to the next text
message (if available) .
Siri® Eyes Free (if so equipped)
If a connected phone is equipped with Siri®, it
can also be used to create custom messages
that are sent through the phone. For additional
information, refer to “Siri® Eyes Free” in this
section. NOTE:
Text messages are only displayed if the
vehicle speed is less than 5 mph (8 km/h).
NOTE:
Apple iPhones® can only send text mes-
sages via Siri® Eyes Free.
4-96Monitor, climate, audio, phone and voice recognition systems
scroll through all text messages if more than one
are available. Press the
button to exit the
text message screen. Press the
(Type A) or
the
(Type B) button to access the follow-
ing options for replying to the text message:
● Call Back
Speak this command to call the sender of
the text message using the Bluetooth®
Hands-Free Phone System.
● Send Text
Speak this command to send a text message
response to the sender of the text message.
● Read Text
Speak this command to read the text mes-
sage again.
● Previous Text
Speak this command to move to the previ-
ous text message (if available) . ●
Next Text
Speak this command to move to the next text
message (if available) .
Siri® Eyes Free (if so equipped)
If a connected phone is equipped with Siri®, it
can also be used to create custom messages
that are sent through the phone. For additional
information, refer to “Siri® Eyes Free” in this
section.
NOTE:
Text messages are only displayed if the
vehicle speed is less than 5 mph (8 km/h).
NOTE:
Apple iPhones® can only send text mes-
sages via Siri® Eyes Free.
BLUETOOTH® SETTINGS
To access the phone settings:
1. Press the [
] button.
2. Touch the “Settings” key.
3. Touch the “Phone & Bluetooth” key.
Menu Item Result
Phone Settings For additional information, refer to “Phone settings” in this section.
Connect New Device Touch to connect a new Bluetooth® device to the Bluetooth® Hands-Free Phone System.
Select Connected Device Touch to choose a Bluetooth® device from a list of those devices connected to the Bluetooth® Hands-Free Phone System.
Replace Connected Device Touch to replace a Bluetooth® device from a list of those devices connected to the Bluetooth® Hands-Free Phone System.
Delete Connected Device Touch to delete a Bluetooth® device from a list of those devices connected to the Bluetooth® Hands-Free Phone System.
Bluetooth Touch to toggle Bluetooth® on and off.
LHA2844
4-104Monitor, climate, audio, phone and voice recognition systems
The NISSAN Voice Recognition system allows
hands-free operation of the systems equipped on
this vehicle, such as the phone and navigation
systems.
To operate NISSAN Voice Recognition, press
the
(Type A) or the(Type B) button
located on the steering wheel. When prompted,
speak the command for the system you wish to
activate. The command given is picked up by the
microphone and performed when it is properly
recognized. NISSAN Voice Recognition will pro-
vide a voice response and a message in the
center display to inform you of the command
results.
USING THE SYSTEM
Initialization
When the ignition switch is in the ON position,
NISSAN Voice Recognition is initialized, which
takes a few seconds. When completed, the sys-
tem is ready to accept voice commands. If
the
(Type A) or the(Type B) button
is pressed before the initialization completes, the
system will announce: “Voice Recognition Sys-
tem not ready. Please wait.”
Giving voice commands
1. Press the(Type A) or the(Type
B) button.
2. The system announces: “Please say a cat- egory like phone or a command like points of
interest followed by a brand name”. A list of
available commands is then spoken by the
system.
3. After the tone sounds and the face icon on the display changes, speak a command.
Available commands are discussed in this
section. 4. Voice and display feedback are provided
when the command is accepted.
● If the command is not recognized, the sys-
tem announces: “Command not recog-
nized”. Repeat the command in a clear voice.
● If you want to cancel the command or go
back to the previous menu of commands,
press the
button. The system will an-
nounce: “Canceling voice recognition” or
“Go back” depending on the current menu
level.
Type A (if so equipped)
LHA2522
Type B (if so equipped)
LHA3918
NISSAN VOICE RECOGNITION
SYSTEM (if so equipped)
4-106Monitor, climate, audio, phone and voice recognition systems
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, follow the solutions given in this guide
for the appropriate error. Where the solutions are
listed by number, try each solution in turn, starting
with number one, until the problem is resolved.
Symptom/error messageSolution
The system responds “Command Not
Recognized” or the system fails to rec-
ognize the command correctly. 1. Ensure that the command format is valid. Use the “List Commands” or “What Can I Say?” command under the “Help” menu.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive (for example, with the windows open or the defroster on) .
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these in place.
Monitor, climate, audio, phone and voice recognition systems4-111
CAUTION
●Do not use leaded gasoline. Deposits
from leaded gasoline will seriously re-
duce the three-way catalyst’s ability to
help reduce exhaust pollutants.
● Keep your engine tuned up. Malfunc-
tions in the ignition, fuel injection, or
electrical systems can cause overrich
fuel flow into the three-way catalyst,
causing it to overheat. Do not keep driv-
ing if the engine misfires, or if notice-
able loss of performance or other un-
usual operating conditions are
detected. Have the vehicle inspected
promptly. It is recommended that you
visit a NISSAN dealer for this service.
● Avoid driving with an extremely low fuel
level. Running out of fuel could cause
the engine to misfire, damaging the
three-way catalyst.
● Do not race the engine while warming it
up.
● Do not push or tow your vehicle to start
the engine.
TIRE PRESSURE MONITORING
SYSTEM (TPMS)
Each tire, including the spare (if provided) ,
should be checked monthly when cold and in-
flated to the inflation pressure recommended by
the vehicle manufacturer on the vehicle placard
or tire inflation pressure label. (If your vehicle has
tires of a different size than the size indicated on
the vehicle placard or tire inflation pressure label,
you should determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your vehicle has been
equipped with a TPMS that illuminates a low tire
pressure telltale when one or more of your tires is
significantly under-inflated. Accordingly, when
the low tire pressure telltale illuminates, you
should stop and check all four tires as soon as
possible, and inflate them to the proper pressure.
Driving on a significantly under-inflated tire
causes the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel effi-
ciency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if under-inflation has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale. Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when the
system is not operating properly. The TPMS mal-
function indicator is combined with the low tire
pressure telltale. When the system detects a
malfunction, the telltale will flash for approxi-
mately one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the mal-
function exists. When the malfunction indicator is
illuminated, the system may not be able to detect
or signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of reasons,
including the installation of replacement or alter-
nate tires or wheels on the vehicle that prevent
the TPMS from functioning properly. Always
check the TPMS malfunction telltale after replac-
ing one or more tires or wheels on your vehicle to
ensure that the replacement or alternate tires and
wheels allow the TPMS to continue to function
properly.
Additional information:
● Since the spare tire is not equipped with the
TPMS, the TPMS does not monitor the tire
pressure of the spare tire.
Starting and driving5-3