2016 MERCEDES-BENZ SPRINTER key

Problems with the key/remote control
ProblemPossible causes/consequences andMSolutions
It is no longer possible to
lock the vehicle using
the remote control.
The turn signals do not
flash when the vehicle is
locked.The doors are not closed properly.
XClose the doors properly and lock the vehicle again.
The central locking system has malfunctioned.
XLock the vehicle using the folding key (Ypage 59).
XHave the central locking system checked as soon as possible at a
qualified specialist workshop.
It is no longer possible to
lock or unlock the vehi-
cle using the remote
control.The key battery is weak or discharged.
XPoint the remote control at the driver's door handle from very close
range and press the %or& button.
If this does not work:
XReplace the key battery (Ypage 61).
or
XLock the vehicle using the folding key (Ypage 59).
The remote control is faulty.
XLock the vehicle using the folding key (Ypage 59).
XHave the key checked at a qualified specialist workshop.
The key cannot be
turned in the ignition
lock.The steering lock has jammed mechanically.
XRemove the key and insert it again into the ignition lock. Turn the
steering wheel from side to side while doing so.
The engine cannot be
started using the key.The on-board voltage is too low.
XSwitch off all non-essential consumers, such as interior lighting, and
try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 232).
or
XJump-start the vehicle (Ypage 242).
or
XConsult a qualified specialist workshop.
You have lost a key.XHave the key deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the mechanical locks replaced.
Key63
Opening and closing
Z

Central locking
Important safety notes
GWARNING
Activate the child-proof door locks if children are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others.
GWARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured by prolonged exposure to intense heat or
cold.
If children open a door, they could:
Rinjure other people
Rget out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
Rseverely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short time.
You can open a locked front door from the inside at any time. You can open a locked sliding door
or rear door from the inside if it has been previ-
ously unlocked from inside.
Locking and unlocking manually
Central lockin gbuttons
Use the central locking buttons to centrally
lock/unlock either the entire vehicle or just the
sliding doors and rear doors from the inside.
XTo lock/unlock the entire vehicle: press
the upper Ãcentral locking button when
the doors are closed.
When the entire vehicle is locked, the indica-
tor lamp in the Ãcentral locking button
lights up.
iIf the key has been removed or is in position
0 in the ignition lock, the indicator lamp in the
à central locking button remains lit for
5 seconds.
XTo lock/unlock the sliding doors and rear
doors: press the lower section of the Ä
central locking button when the doors are
closed.
When the sliding doors and rear doors are
locked, the indicator lamp in the upper Ã
central locking button lights up.
Automatic locking
General notes
The vehicle locks automatically as standard
once a speed of 9 mph (15 km/h) has been
reached. Depending on the vehicle's equip-
ment, the doors may be locked automatically
once the ignition is switched on. Information on
the functions of the automatic locking mecha-
nism of your vehicle can be obtained from any
authorized Sprinter Dealer.
If the automatic locking when driving function is
activated, there is a risk of being locked out
when the vehicle is pushed or towed.
64Central locking
Opening and closing

For this reason, deactivate the automatic lock-
ing when driving function:
Rbefore pushing the vehicle
Rbefore towing the vehicle
If activated, automatic locking is deactivated
when the vehicle is unlocked or locked using the
central locking button.
Automatic locking is reactivated after the igni-
tion is switched off or a door is opened with the
vehicle stationary.
Activating automatic locking when driv-
ing
XTurn the key to position 1or 2in the ignition
lock when the doors are closed.
XFor the entire vehicle: press the upperÃ
central locking button until the indicator lamp
in the button flashes four times.
XFor the sliding doors and rear doors only:
press the Älower central locking button
until the indicator lamp in the Ãupper
button flashes four times.
Deactivating automatic locking when
driving
XTurn the key to position 1or 2in the ignition
lock when the doors are closed.
XFor the entire vehicle: press theÃupper
central locking button until the indicator lamp in the button flashes twice.
XFor the sliding doors and rear doors only:
press the Älower central locking button
until the indicator lamp in the Ãupper
button flashes twice.
Driver's door and front-passenger
door
!
Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the doors.
Otherwise, you could damage your vehicle or
other vehicles.
You can open the driver's or front-passenger
door from the inside at any time, even if it is
locked.
XPull door handle :.
Locking knob ;pops up.
The door opens.
Sliding door
Important safety notes
GWARNING
If the open sliding door is not engaged, it could
move on its own if the vehicle is on a slope.
This could trap you or other persons. There is a risk of injury.
Always make sure that the open sliding door is
engaged.
!Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the doors.
Otherwise, you could damage your vehicle or other vehicles.
The sliding door of your vehicle can be equipped
with an electrical access step. Observe the
notes on the electrical step when opening and
closing the sliding door (
Ypage 66).
Sliding door65
Opening and closing
Z

Partition sliding door
Important safety notes
GWARNING
If the open partition sliding door is not
engaged, it could move automatically while
the vehicle is in motion. This could trap you or
other persons. There is a risk of an accident
and injury.
Close the partition sliding door before every
journey and make sure that it is engaged.
Opening/closing the partition sliding
door from the cab
XTo open: turn the key counter-clockwise =.
The sliding door is unlocked.
XSlide the sliding door to the stop in the direc-
tion of arrow ;.
XTo close:slide the sliding door in the direc-
tion of arrow :until it engages.
The sliding door can be locked using the key.
Opening/closing the partition sliding
door from the cargo compartment
XTo unlock: press the catch in the direction of
arrow =.
The sliding door is unlocked.
XSlide the sliding door to the stop in the direc- tion of arrow :.
XTo close:slide the sliding door in the direc-
tion of arrow ;until it engages.
Side windows
Important safety notes
GWARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
70Side windows
Opening and closing

GWARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
Opening/closing the side window
Control panel (example: driver's door)
:
Power window, left
;Power window, right
XTurn the key to position 2in the ignition lock.
XPress or pull button :or; until the corre-
sponding side window has reached the
desired position.
If you press the switch beyond the pressure
point and then release it, the window opens
automatically. To stop the movement, press or
pull the switch again.
Resetting the side windows
You must reset the side windows if there has
been a malfunction or an interruption in the volt-
age supply.
XTurn the key to position 2in the ignition lock.
XPull the two power window switches and hold
for approximately 1 second after closing the
side window.
Problems with the side windows
If you cannot completely open or close a side
window:
If there are no objects or leaves in the window
guide that prevent the sliding sunroof from clos-
ing, there has been a malfunction or the on-
board voltage has been interrupted.
XReset the side window (Ypage 71).
Side windows71
Opening and closing
Z

Move the seat forward or back first. This will
help to avoid contact with other parts of the
interior.
Push the handbrake lever down to the stop.
The parking brake or handbrake lever could
otherwise be damaged.
Seat release (example: front-passenger seat)
The driver's seat and front-passenger seat can
be rotated by 50° and 180°.
The seats engage when facing in the direction oftravel as well as when facing in the opposite
direction and also engage at an angle of 50° to
the door.
XMake sure that the parking brake has been
engaged and that the handbrake lever has
been pushed down to the stop (
Ypage 131).
XAdjust the steering wheel to provide the nec-
essary space to rotate and adjust the driver's seat (
Ypage 77).
XBefore rotating, push the front-passenger
seat forwards (Ypage 73).
XTo rotate the seat: push lever:on the rear
of the seat towards the center of the vehicle
and rotate the seat slightly inwards.
The rotation device is released.
XRelease lever :.
XTurn the seat about 50° towards the outside
or inside to the desired position.
Twin front-passenger seat
XTo fold a seat cushion forwards: lift the seat
cushion out of front anchorage :.
XPull the seat cushion forwards slightly and out
of rear anchorage;.
XFold the rear edge of the seat cushion up.
iYou can stow various articles in the space
under the twin front-passenger seat.
XTo fold the seat cushion back: fold down
the seat cushion by the rear edge.
XSlide the seat cushion under the seat back-
rest into rear anchorage ;.
XPush down on the seat cushion at the front
until it engages in front anchorage :.
Folding seat
GWARNING
If the key is inserted in the partition sliding
door, it may come into contact with the per-
son on the folding seat. There is a risk of
injury.
Always remove the key from the partition slid-
ing door before a person sits on the folding
seat.
74Seats
Seats, steering wheel and mirrors

Folding seat (example with partition sliding door)
XRemove key:from the partition sliding
door.
XPull grip ;of the catch in the direction of the
arrow and fold seat cushion =up or down.
XRelease grip ;of seat cushion =in the cor-
responding end position.
XMove the seat cushion =until it engages.
Grip ;of the catch must lie completely on
the seat frame.
Rear bench seat (Passenger Van)
GWARNING
If the rear bench seat is not installed as descri- bed or an unsuitable rear bench seat is instal-
led, the seat belts may not provide protection
as intended. There is an increased risk of
injury.
Install the rear bench seat as described. Only
use rear bench seats that are approved for
your vehicle by the distributor named on the
inside cover page.
!For safety reasons, the four-seat rear bench
must only be removed or installed at a quali-
fied specialist workshop.
Keep the seat bench mounting recesses in the
vehicle floor free from dirt and foreign objects.
Locking mechanism lever on the feet of the bench
seat
XTo remove the rear bench seat: swing all
levers :of the bench seat completely
upwards.
The bench seat moves back into the seat
mounting recesses on the vehicle floor.
XLift the bench seat upwards out of the seat
mounting recesses.
iDo not exceed the maximum permissible
number of seats for models registered as
passenger vehicles.
XTo install the rear bench seat: observe the
prescribed installation position of the bench
seat.
Install the two-seat bench seat only on the
driver's side.
XCheck mounting shells ;on the vehicle
floor.
XPosition the bench seat in the direction of
travel in corresponding mounting shells ;.
XSlide the bench seat forwards until you hear
the locking mechanisms engage.
XCheck levers:on the anchorages of the
bench seat.
All levers :must be flush to the vehicle floor.
Seats75
Seats, steering wheel and mirrors
Z

The three red indicator lamps in thecbutton
show the activated heating level 1to 3.
The system automatically switches down from
level 3to level 2after approximately
five minutes.
The system automatically switches down from
level 2to level 1after approximately
ten minutes.
At level 1, the seat heating remains in continu-
ous operation.
XMake sure that the key is in position 1or 2in
the ignition lock.
XTo switch on: press thecbutton repeat-
edly until the desired heating level has been
set.
XTo switch off: press thecbutton repeat-
edly until all indicator lamps go out.
If the indicator lamps of the current heating level
in the cbutton flash, the seat heating has
switched off automatically. In this case, too
many electrical consumers are switched on or
the battery charge is not sufficient. The seat
heating will automatically switch back to the
current heating level when enough on-board
voltage is available again.
Steering wheel
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer- ing wheel and mirror and fasten your seat belt
before starting the engine.
GWARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The steering wheel can still be adjusted if the
key has been removed.
:Steering column fore-and-aft adjustment
;Steering column height
=Lever
Steering wheel77
Seats, steering wheel and mirrors
Z