
Pay particular attention to the information
regarding tires, tire tread and winter operation
under "Wheels and tires" (
Ypage 247).
ABS (Anti-lock Braking System)
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 52).
GWARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, other systems will also
fail, including driving safety systems. Observe
the information relating to the !warning
lamp (
Ypage 195).
ABS regulates brake pressure in such a way that
the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions. ABS works on slippery surfaces, even when you
only brake gently.
The yellow !warning lamp in the instrument
cluster lights up when the ignition is switched
on. The lamp goes out when the engine starts
running.
Braking
If ABS intervenes when braking, you will feel a
pulsating in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions and functions as a
reminder to take extra care while driving.
XIf ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
XTo make a full brake application: depress
the brake pedal with full force.
ASR (acceleration skid control)
General notes
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 52).
ASR can neither reduce the risk of an accident
nor suspend the laws of physics if the driver
does not pay attention when pulling away or
accelerating. ASR is only an aid. Always adapt
your driving style to suit the prevailing road and
weather conditions.
If you activate or deactivate the all-wheel drive
in a vehicle with this option, ASR will be deacti- vated for the duration of the activation/deacti-
vation process.
Vehicles without steering wheel buttons: if ASR
is malfunctioning, the :indicator lamp lights
up while the engine is running and the engine
power may be reduced (
Ypage 195).
ASR significantly improves traction, i.e. the
transmission of power from the tires to the road surface, and thus increases the vehicle's driving
stability. If the driving wheels start to spin, ASR
brakes individual drive wheels and limits the
engine torque. ASR thus significantly assists you
when pulling away and accelerating, especially
on wet or slippery roads.
If traction on the road surface is not sufficient,
even ASR will not allow you to pull away without
difficulty. The type of tires and total weight of the
vehicle as well as the gradient of the road also
play a crucial role.
If ASR intervenes, the dwarning lamp in the
instrument cluster flashes.
Activating/deactivating ASR
GWARNING
If deactivated, ASR will not attempt to stabi-
lize the vehicle during pulling away and accel- eration. There is an increased risk of skidding
and of an accident.
Only deactivate ASR in the situations descri-
bed in the following.
!If you deactivate ASR, ESP®will still inter-
vene to stabilize the vehicle. Frequent braking
automatically triggered by ESP
®can damage
the brake system.
Driving safety systems53
Safety
Z

Use the head restraint pad to adjust the head
restraint so that it is as close as possible to the
back of your head.
Before the journey, make sure the head
restraints have been correctly set for each of the
vehicle's passengers (
Ypage 76).
Driver's and front-passenger seat
:Seat fore-and-aft adjustment
;Lumbar support adjustment
=Seat backrest adjustment
?Seat height adjustment
ASeat cushion angle adjustment
BSeat suspension adjustment
iDepending on the seat model, some adjust-
ments may not be available.
You can find information on rotating the front
seats under "Swiveling front seats"
(
Ypage 73).
XTo adjust the seat fore-and-aft position:
pull lever :up.
XSlide the seat forwards or back.
XRelease lever :.
XSlide the seat forwards or back until you hear
it engage.
XTo adjust the backrest: turn handwheel=
towards the front.
The seat backrest moves to a vertical posi-
tion.
XTurn handwheel =towards the rear.
The seat backrest tilts towards the rear.
XTo adjust the seat height: press or pull
lever ?repeatedly until you have reached
the desired seat height.
XTo adjust the seat angle: turn handwheelA
towards the front.
The front of the seat cushion is lowered.
XTurn handwheel Atowards the rear.
The front of the seat cushion is raised.
iThe lumbar support allows you to use the
backrest to increase the support provided to
the lumbar spine.
When the lumbar support is correctly adjus-
ted, it reduces strain on your back while driv-
ing.
XTo adjust the lumbar support: turn hand-
wheel ;upwards.
This increases the support provided to the
lumbar region.
XTurn handwheel ;downwards.
This reduces the support provided to the lum-
bar region.
The seat suspension must be adapted to your
body weight. Adjust the seat suspension only
while the seat is unoccupied.
XTo adjust the seat suspension: take your
weight off the seat.
XUsing handwheel B, set your body weight
(40 to 120 kg) for optimum seat suspension.
The seat suspension will become more rigid
the higher you set the weight. It will then not
move as far.
Swiveling front seats
GWARNING
If the driver's and front-passenger seats are
not engaged facing the direction of travel
while driving, the restraint systems may not
be able to provide the intended protection.
There is an increased risk of injury, possibly
even fatal.
Engage the driver's and front-passenger seats so they are facing the direction of travel
before starting the engine.
!When rotating the seats, make sure that
there is sufficient space to do so.
Seats73
Seats, steering wheel and mirrors
Z

Install and secure the ball coupling as descri-
bed in the ball coupling manufacturer's instal-
lation instructions. Make sure that the ball
coupling is correctly installed and secured
before every journey.
GWARNING
When the vehicle/trailer combination begins
to lurch, you could lose control of it. The vehi- cle/trailer combination could even rollover.
There is a risk of an accident.
On no account should you attempt to
straighten up the vehicle/trailer combination
by increasing the speed. Reduce vehicle
speed and do not countersteer. Apply the
brake as necessary.
Always observe the operating instructions pro-
vided by the manufacturers of the trailer cou-
pling and the ball coupling.
Couple and decouple the trailer carefully. When backing up the towing vehicle, make sure
nobody is standing between the vehicle and the
trailer.
A trailer which is incorrectly coupled to the tow-
ing vehicle could break away. A correctly cou-
pled trailer must be positioned horizontally
behind the towing vehicle.
Ensure that the following weights are not excee-
ded:
Rthe permissible noseweight
Rthe permissible trailer load
Rthe permissible rear axle load of the towing
vehicle
Rthe permissible gross weight of both the tow-
ing vehicle and the trailer
Rthe permissible gross combination weight
The applicable permissible values that may not
be exceeded can be found:
Rin your vehicle documents
Ron the type plates for the trailer tow hitch
Ron the type plates for the trailer
Ron the vehicle identification plate
(Ypage 276).
Where the values differ, the lowest is valid.
You will find values approved by the manufac-
turer on the identification plates and those for
the towing vehicle in the "Permissible trailer loads and trailer drawbar noseweights" section
(
Ypage 159).
Your vehicle behaves differently with a trailer
than without one.
The vehicle/trailer combination:
Ris heavier
Ris restricted in its acceleration and gradient-
climbing capability
Rhas an increased braking distance
Ris more susceptible to strong crosswinds
Rrequires more sensitive steering
Rhas a larger turning circle
This may impair the handling characteristics.
When towing a trailer, always adjust your speed
to suit the road and w
eather conditions. Drive
carefully. Maintain a safe distance.
If you require any further explanation of the
information contained in the Operator's Manual,
please contact an authorized Sprinter dealer.
General notes
RObserve the legally prescribed maximum
speed for vehicle/trailer combinations in the
relevant country, state or Canadian province. Before setting off, check the vehicle docu-
ments of the your trailer to find out the per-
missible maximum speed.
This reduces the risk of accidents.
RInstall only an approved trailer coupling on
your vehicle. Only use a ball coupling that is
approved for your vehicle and Sprinter trailer
tow hitch. More information on the availabil-
ity, mounting and installation of the trailer
electrics is available at any qualified specialist
workshop.
RThe trailer coupling is one of the most impor-
tant vehicle parts with regard to road safety.
The notes on operation, care and mainte-
nance issued by the manufacturer should be
observed.
RThe bumpers of your vehicle are not suitable
for installing detachable trailer couplings.
RDo not attach rented trailer tow hitches or
other detachable trailer tow hitches to the
bumper.
RMinimize the risk of damage to the ball cou-
pling. If you do not require the ball coupling,
remove it from the ball coupling recess.
156Towing a trailer
Driving and parking

Weight information can be found in the “Per-
missible trailer and drawbar noseweights” sec-
tion (
Ypage 159).
iThe height of the ball neck changes accord-
ing to the load on the vehicle. If this is case,
use a trailer with a height-adjustable trailer
drawbar.
Driving tips
The maximum permissible speed for vehicle/
trailer combination depends on the type of
trailer. Before setting off, check the vehicle
documents of the your trailer to find out the
permissible maximum speed. Observe the
legally prescribed maximum speed for vehicle/
trailer combinations in the relevant country,
state or Canadian province.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison to when driving without a trailer and it will con-
sume more fuel.
On long, steep downhill slopes you must select
shift range 3,2or 1in good time.
iThis also applies if cruise control is activa-
ted.
This enables you to utilize the engine's braking
effect and you do not need to brake so heavily to
keep the correct speed. which protects the
brake system and prevents the brakes from
overheating and wearing too quickly. If you need to brake additionally, to not depress the brake
pedal constantly, but periodically.
Driving tips
If the trailer begins to swing from side to side:
XDo not accelerate.
XDo not counter-steer.
XBrake if necessary.
iYou can reduce the risk of the trailer swing-
ing and rocking by retrofitting anti-roll bars or trailer stability programs. More information is
available from your authorized Sprinter
Dealer.
RMaintain a greater distance than you would
when driving without towing a trailer.
RAvoid sudden braking. Apply the brakes gen-
tly at first to allow the trailer brake to overrun.
Then, increase the brake force quickly.
RThe figures for the gradient climbing capabil-
ities from a standstill refer to sea level. When
driving in mountainous areas, note that the
power output of the engine, and with it its
gradient climbing capability, decrease with
increasing altitude.
Coupling up a trailer
Trailer coupled ready for use
XMake sure the selector lever of the automatic
transmission is in position P.
XApply the vehicle's parking brake.
XClose all doors.
XPosition the trailer horizontally behind your
vehicle.
iThe height of the ball neck changes accord-
ing to the load on the vehicle. In this case, use
a trailer with a height-adjustable trailer draw-
bar.
XCouple the trailer.
XEstablish all electrical and other connections to the trailer. When doing so, hook the break-
away cable of the trailer into eyelet :on the
ball coupling.
XRemove the objects that are preventing the
trailer from rolling, e.g. wheel chocks.
XRelease the trailer parking brake.
iThe subharness of the vehicle has a cable
connection to the brake lamp indicator lamp.
Observe the maximum permissible trailer
dimensions (width and length).
Towing a trailer157
Driving and parking
Z

Uncoupling a trailer
GWARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overrun brake
is engaged.
!Do not disconnect a trailer with an engaged
overrun brake. Otherwise, your vehicle could
be damaged by the rebounding of the overrun
brake.
XMake sure the selector lever of the automatic
transmission is in position P.
XApply the parking brake of the vehicle.
XClose all doors.
XApply the parking brake of the trailer.
XIn addition, secure the trailer against rolling
away with a wheel chock or similar object.
XRemove the trailer cable and safety chains
and decouple the trailer.
Permissible trailer loads and trailer
drawbar noseweights
Weight information
!On vehicles with a permissible gross vehicle
weight of 11030 lbs (5003 kg), the permissi-
ble gross combination weight is less than the total of the permissible gross vehicle weight
and the permissible trailer load. Exceeding
the permissible gross combination weight can
lead to damage to the drivetrain, to the trans-
mission or to the trailer tow hitch.
If the vehicle or the trailer is fully laden, the
relevant value for the permissible gross vehi-
cle weight or the permissible trailer load is
therefore lower. In this case, the trailer or the
vehicle may only be partially loaded.
The gross trailer weight (GTW) is calculated by
adding the weight of the trailer to the weight of
the load and equipment.
The maximum gross vehicle weight is vehicle-
specific and equipment-dependent: 5,000 lbs
(2,268 kg) or 7,500 lbs (3,402 kg).
The maximum permissible trailer drawbar nose- weight on the ball coupling is 500 lbs (227 kg) or 750 lbs (340 kg). The actual noseweight may not
exceed the value given on the identification
plates of the trailer tow hitch or the trailer. If the
values vary, the lowest value always applies.
The gross combination weight rating (GCWR) is
calculated by adding the gross weight of the
trailer to the gross vehicle weight including a
driver's weight of approximately 150 lbs (68 kg).
The permissible Gross Combination Weight Rat-
ing is vehicle-specific and depends on the equip-
ment level.
When driving with a trailer, you should not
exceed the permitted Gross Combination
Weight Rating (GCWR).
The permissible values, which must not be
exceeded, can be found in your vehicle docu-
ments and on the trailer tow hitch type plates for
the trailer and the vehicle (
Ypage 276). The
basic values approved by the manufacturer can
also be found in the "Technical data" section
(
Ypage 286). If the values vary, the lowest
value always applies.
Loading a trailer
!Utilize the maximum permissible nose-
weight as fully as possible. Do not allow the
weight to fall below the minimum permissible
noseweight, otherwise the trailer may come
loose.
RYou must distribute the load on the vehicle
and trailer so that the permitted maximum
values for the gross vehicle weight (GVWR),
gross trailer weight (GTW) and gross com-
bined weight (GCWR) as well as permitted
gross axle loads (GAWR) and noseweight
(TWR) of your vehicle are not exceeded.
RAdd the drawbar noseweight on the ball cou-
pling (TWR) to the rear axle load. This will pre-
vent you from exceeding the permissible
gross axle weight (GAWR).
RAdd the drawbar noseweight on the ball cou-
pling (TWR) to the vehicle payload. This will
prevent you from exceeding the permissible
gross vehicle weight (GVWR).
Checking the vehicle and trailer weight
RMake sure the weights of the towing vehicle
and the trailer comply with the maximum per-
missible values. Have the vehicle/trailer com-
bination weighed on a calibrated weigh-
bridge. The vehicle/trailer combination con-
sists of the towing vehicle including the driver,
Towing a trailer159
Driving and parking
Z

passengers and load, as well as the loaded
trailer.
RCheck the maximum permissible gross axle
weight rating of the front and rear axles
(GAWR), the gross trailer weight (GTW), the
gross combination weight rating (GCWR) and
the noseweight of the trailer drawbar (TWR).
Trailer power supply
!
Incorrect wiring of the connector plug could,
under certain circumstances, cause malfunc-
tions in the vehicle's other electronic sys-
tems. We therefore recommend having the
connector plug wired at a qualified specialist
workshop.
!You can connect accessories with a maxi-
mum power consumption of 240 W to the
permanent power supply.
You must not charge a trailer battery using the
power supply.
Your vehicle may be equipped with various elec-
trical installations for trailer towing. Depending
on your trailer, you may need an adapter to con-
nect the electrical system of the trailer with that
of the vehicle.
The trailer socket of your vehicle is equipped at the factory with a permanent power supply.
The permanent power supply is on the trailer
socket pin assignment 4.
Note that the permanent power supply of the
trailer is not switched off when the on-board
voltage is low. This can completely discharge
the starter battery of your vehicle.
Further information on the electrical equipment
currently installed on your vehicle and on instal-
ling trailer electrics can be obtained at any quali-
fied specialist workshop.
160Towing a trailer
Driving and parking

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 26).
Loading guidelines
Important safety notes
GWARNING
As a result of improperly placed or unevenly
distributed loads, the center of gravity of the
load being transported may be too high or too
far back. This can significantly impair handling
as well as steering and braking characteris-
tics. There is a risk of an accident.
Always make sure that the center of gravity of
the load is:
Rbetween the axles
and
Ras low as possible, near the rear axle.
GWARNING
When objects are unsecured or inadequately
secured, they can slip, turn over or be thrown
about, striking vehicle occupants. This also
applies to:
Rluggage or loads
Ra rear bench seat which has been removed
and is being transported in the vehicle in an
exceptional case.
There is a risk of injury, particularly in the
event of braking maneuvers or abrupt
changes in direction.
Always stow objects in such a way that they
cannot be tossed about. Before traveling,
secure objects, luggage or loads to prevent
them slipping or tipping over. If you remove a
rear bench seat, it is advisable to store it out- side the vehicle.
GWARNING
When the permissible wheel loads, axle loads
and/or the maximum permissible gross vehi-
cle weight are exceeded, driving safety is
compromised. The handling as well as steer-
ing and braking characteristics may be signif-
icantly impaired. Overloaded tires may over-
heat, causing them to burst. There is a risk of
an accident.
When transporting a load, always observe the
permissible wheel loads, axle loads and the
maximum permissible gross vehicle weight
for the vehicle (including occupants).
GWARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
!If you are using a roof carrier, observe the
maximum roof load and maximum roof carrier
load.
You will find information about the maximum
roof load in the "Technical data" section
(
Ypage 286) and information about roof carri-
ers in the "Carrier systems" section
(
Ypage 216).
RDo not stack luggage or loads higher than the
backrests.
RStow objects preferably in the cargo com-
partment.
RWhen transporting luggage, always use the
cargo tie-down rings and a parcel net, if pres-
ent.
RUse cargo tie-down rings and fasteners which
are suitable for the weight and size of the
load.
Always observe the operating instructions of the respective manufacturer when using suitable
load securing aids or tie downs. In particular, the
information on service life.
212Loading guidelines
Transporting loads

Load securing aids and tie downs may not be
used, for example, if:
Ridentification marks are missing or illegible
Rthere are yarn breakages, damage to bearingseams or other signs of tearing
Rthere are signs of shearing, deformation,
pinching or other damage
Rthere is damage to clamping or connecting
elements
Such load securing aids and tie downs are worn;
they should not be used and must be replaced. If
you use load securing aids or tie downs which
are worn, the load may not be sufficiently
secured and could cause damage to property.
After an accident, the following must be
checked at a specialist workshop:
RCargo compartment floor
RLoad surface
RCargo tie-down rings
RTie downs
Otherwise, the load may not be correctly
secured the next time anything is stowed.
Even if you follow all loading guidelines, the load
increases the risk of injury in the event of an
accident. Observe the tips in the "Securing lug-
gage/loads" (
Ypage 214) and "Load distribu-
tion" (Ypage 214) sections.
Before loading
!
The anti-slip mats cannot be used for secur-
ing goods and must be replaced when they
show signs of:
RPermanent deformation and crushing
RCrack formation
RCuts
XTire pressure: check the tire pressure and
correct if necessary (Ypage 250).
XCargo compartment floor: clean the cargo
compartment floor.
The cargo compartment floor must be free
from oil and dust, dry and swept clean to pre-
vent the load from slipping.
XPlace non-slip mats (anti-slip mats) on the
cargo compartment floor if necessary.
During loading
!
On passenger van versions with maximum
seating layout, the permissible rear axle load
would be exceeded if the full payload were to
be loaded in the cargo compartment.
XObserve the gross axle weight rating and per-
missible gross vehicle weight for your vehicle.
Take into account that your vehicle's curb
weight is increased if accessories or optional equipment are installed. The maximum pay-
load is thus reduced.
XObserve the notes on load distribution
(Ypage 214).
The overall center of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle.
XSecure the load (Ypage 214).
Observe the legal requirements of the country
in which you are currently driving.
Checks after loading
GWARNING
Combustion engines emit poisonous exhaust
gases, such as carbon monoxide. If the sliding door or rear door is open when the engine is
running, exhaust gases can enter the vehicle
interior, especially during the journey. There
is a risk of poisoning.
Always switch off the engine before opening
the sliding door or rear door. Never drive the
vehicle when the sliding door or rear door is
open.
XSecuring loads: check that the load is secure
before every journey and at regular intervals
during a long journey, and correct if neces-
sary.
XDoors: close the sliding doors and rear doors.
XTire pressure: adjust the tire pressures
according to the vehicle load (Ypage 250).
XDriving style: adapt your driving style
according to the vehicle load.
Loading guidelines213
Transporting loads
Z