Rswitch off the electrical system using the bat-
tery main switch (Ypage 118) and
Rdisconnect the vehicle's auxiliary battery
Otherwise, you need to check the battery's con- dition of charge every three weeks, since
standby power consumption can drain the bat-
tery. If the battery voltage is lower than 12.2 V,
the battery must be charged. Otherwise, the
battery may be damaged by exhaustive dis-
charging.
Be sure to observe the notes on disconnecting
and charging the batteries under "Battery"
(
Ypage 227). You can obtain information about
trickle chargers from a qualified specialist work- shop.
If you leave the vehicle parked for longer than
6 weeks, the vehicle may suffer damage as a
result of lack of use. In this event, consult a
qualified specialist workshop.
Driving tips
General notes
Important safety notes
GWARNING
The driver's attention to the road must always be his/her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a telephone
call. If you choose to use the telephone while
driving, please use the hands-free device and
only use the telephone when road, weather
and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a mobile phone while driving a vehicle.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle covers
a distance of 44 feet (approximately 14 m)
ever yse cond.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
!Always observe the ground clearance of the
vehicle and avoid obstacles. On vehicles with a step, ground clearance is further restricted.
Obstacles can damage the vehicle.
If you must drive over obstacles, drive espe-
cially slowly and carefully. If necessary, have
another person direct you.
Drive sensibly – save fuel
In order to save fuel, observe the following tips:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof carriers when they are not nee-
ded.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the Main-
tenance Booklet or by the service interval dis-
play.
Fuel consumption also increases when driving in cold weather, in stop-start traffic and in moun-
tainous terrain.
Overrun cutoff
If you are in overrun mode and take your foot off
the accelerator pedal, the fuel supply is cut off
when the engine speed is out of the idle speed
control range.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent are greatly increased when you drink or
take drugs and drive.
Driving tips133
Driving and parking
Z
Telephone menu
Introduction
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements of the
country in which you are currently driving when
operating a mobile phone in the vehicle. If it is
permitted to operate a mobile phone while the
vehicle is in motion, only operate it when road
and traffic conditions permit.
If you have connected a mobile phone to the
Sprinter hands-free system, you can operate it
using the functions in the TEL
menu.
XSwitch on the mobile phone (see the separate
operating instructions).
XSwitch on the audio equipment (see the sep-
arate operating instructions).
XEstablish a Bluetooth®connection between
the mobile phone and the audio equipment
(see the separate operating instructions).
XPress the VorU button on the steering
wheel to select the TELmenu.
XWhenPlease enter PIN:appears in the
display, enter the PIN using the mobile phone
or audio equipment.
The mobile phone will search for a network.
The display remains blank during this time.
You will see the mobile phone operational
readiness display once the mobile phone has
found a network.
iYou can obtain further information about
suitable mobile phones and connecting
mobile phones via Bluetooth
®at any qualified
specialist workshop.
iIf the mobile phone operational readiness
symbol goes out, your vehicle is outside of the
transmission and reception range.
Accepting a call
XPress the 6button on the steering wheel
to accept an incoming call.
The display shows the call duration.
Rejecting or ending a call
XPress ~button on the steering wheel to
reject or end a call.
The caller then hears the engaged tone.
The display shows the mobile phone opera-
tional readiness symbol again.
Dialing a number from the phone book
You can enter new telephone numbers into the
phone book via the mobile phone (see the sep-
arate operating instructions). If your mobile
phone is able to receive calls, you can search for
and dial a number from the phone book.
Using the steering wheel buttons
XUse the VorU button to select the TELmenu.
The display shows the mobile phone opera-
tional readiness symbol.
XPress the9or: button to switch to
the phone book.
The on-board computer reads the phone book
stored on the SIM card or in the mobile phone.
This may take more than a minute.
When the message is no longer displayed,
reading has ended.
XPress the 9or: button to select the
desired name.
or
XTo start rapid scrolling: press and hold the
9 or: button longer than 1 second.
Rapid scrolling stops when you release the
button or reach the end of the list.
Using the steering wheel buttons
XTo start dialing: press the6button.
The on-board computer dials the correspond-
ing phone number.
When a connection is established, the name
of the other person and/or the call duration
appear in the display.
XTo exit the phone book: press the~but-
ton.
On-board computer (vehicles withsteering whee lbu ttons)175
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
StArtS RExxIn addition,th eyellow åDEFindicator lamp lights up and awarning
tone sequence sounds.
The DE Fsupply has dropped belo wthe0. 8US gal (3. 0l) reserv emark.
Afte rth emessage appear sfor th efirst time, th eremaining DE Fsupply
will last for approximately 1200 mile s(1900 km). The engin ecan then
only be started another 16 times .
The number of remaining engin estart sXX
(16to 1)is shown in th e
message every time th eengin eis started.
XAd dat least 1. 5US gal (5. 5l) of DE F (Ypage 129).
The å DEFindicator lamp disappear safter no mor ethan
20 seconds after th evehicl ehas stoppe dor you hav eswitched on
th eignition or started th eengin eafter refueling.
In addition ,th eyellow ;CheckEngin eindicator lamp and th eyel-
low å DEFindicator lamp ligh tup in th einstrumen tcluste rand
three short warning tone ssound.
The DE Freducin gagen tis contaminated, diluted or is no tcomplian t
wit hIS O 2224 1.
The exhaust gas aftertreatment is malfunctioning or an emission rel-
evant malfunction has occurred. This malfunction or defect can dam- age the exhaust gas aftertreatment.
XVisit a qualified specialist workshop immediately.
¯
StArtS IdLE
In addition, the yellow åDEF indicator lamp and the ;Check
Engine indicator lamp light up in the instrument cluster and three
warning tones sound.
If the StArtS
IdLEmessage is displayed, you cannot drive the vehicle
at a speed exceeding 5 mph (8 km/h).
XAdd at least 1.5 US gal (5.5 l) of DEF (Ypage 129).
The å DEF indicator lamp disappears after no more than
20 seconds after the vehicle has stopped or you have switched on the ignition or started the engine after refueling.
In addition, the yellow ;Check Engine indicator lamp and the yel-
low å DEF indicator lamp light up in the instrument cluster and a
warning tone sounds.
You cannot drive the vehicle at a speed exceeding 5 mph (8 km/h).
XVisit a qualified specialist workshop immediately.
Display messages179
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
Highbeam AssistinoperativeHighbeamAssis tis faulty.
XVisit aqualified specialist workshop .
HighbeamAssisttem‐porarily unavaila‐ble
Highbea mAssis tis deactivated and temporarily inoperative.
Possibl ecauses are:
RThe camera' sfunctionalit yis impaire ddue to heav yrain ,snow or
fog .
RThe windshield is dirty in th ecamera' sfield of vision .
XStop thevehicl epayin gattention to roa dand traffic conditions.
XSecur eth evehicl eto preven tit from rollin gaway (Ypage 130).
XClean th ewindshield (Ypage 235), particularly in th ecamera' s
field of vision .
If th emalfunction has been rectified, th eHighbeam Assist
available againmessage appears.
Engine
Display messagesPossible causes/consequences and MSolutions
ExhaustFilter :
Drive at hig hengine speed. SeeOper. Manual
The automatic regeneration of th ediesel particl efilter is no tsufficien t
or has malfunctioned.
XDrive at an engin espeed of abov e2000 rpm until th edisplay mes -
sage disappears.
If th edisplay message does no tgo out after approximately
20 minutes, hav eth emalfunction rectifie dimmediately at aquali-
fie dspecialist workshop .
Check DieselExhaustFluid SeeOperator' sManual
The DE Fsupply has dropped belo w1.5US gal (5. 5l).
XAd dDE Fsupply (Ypage 129).
The display message only disappear swhen th evehicl eis stationary,
at th elatest after 20 seconds as soo nas you switch on th eignition
or start th eengin eafter refueling.
å
XX starts remaining
Three short warning tone salso sound.
Afte rth emessage appear sfor th efirst time, th eremaining DE Fsupply
will last for approximately 1200 mile s(1900 km). The engin ecan then
only be started another 16 times .
The number of remaining engin estart sxx
(16to 0)is shown in th e
message every time th eengin eis started.
XAd dat least 1. 5US gal (5.5l)of DEF (Ypage 129).
Display messages187
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
å
IdleMod e
The yello w; CheckEngin eindicator lamp also lights up and three
short warning tone ssound.
You canno tdrive th evehicl eat aspeed exceedin g 5mph (8 km/h).
XAddat least 1. 5US gal (5.5l)of DEF (Ypage 129).
The display message and the yellow ;Check Engine indicator
lamp only disappear when the vehicle is stationary, at the latest
after 20 seconds as soon as you switch on the ignition or start the
engine after refueling.
Check DieselExhaust Fluid SeeOperator's Manual
In addition, the yellow ;DEF indicator lamp lights up and a warning
tone sounds.
The DEF reducing agent is contaminated, diluted or is not compliant
with ISO 22241.
XHave the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible.
å
XX starts remaining
The yellow ;Check Engine indicator lamp also lights up and three
short warning tones sound.
After the message appears for the first time, the remaining DEF supply
will last for approximately 1200 miles (1900 km). The engine can then only be started another 16 times.
The number of remaining engine starts xx
(16to 0) is shown in the
message every time the engine is started.
The DEF reducing agent is contaminated, diluted or is not compliant
with ISO 22241.
The exhaust gas aftertreatment is malfunctioning or an emission rel-
evant malfunction has occurred. This malfunction or defect can dam-
age the exhaust gas aftertreatment.
XVisit a qualified specialist workshop immediately.
å
Idle Mode
The yellow ;DEF indicator lamp also lights up and three short
warning tones sound.
The vehicle cannot be driven at a speed exceeding 5 mph (8 km/h).
XVisit a qualified specialist workshop immediately.
?
Coolant Stop, turnengine off
The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads, the
coolant warning lamp may come on when the ignition is switched on
or the engine is restarted. Such loads can be, for example, driving in
mountainous terrain or driving with a trailer.
XRun the engine for approximately 1 minute at idling speed.
XConsult a qualified specialist workshop if the display message con-
tinues to be shown.
188Display messages
On-board computer and displays
ProblemPossible causes/consequences andMSolutions
?
The red coolant
warning lamp is lit
while the engine
is running.The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads, the
coolant warning lamp may come on when the ignition is switched on
or the engine is restarted. Such loads can be, for example, driving in
mountainous terrain or driving with a trailer.
XRun the engine for approximately 1 minute at idling speed.
XConsult a qualified specialist workshop if the display message con-
tinues to be shown.
7
|The yellow
reserve fuel warn-
ing lamp is on. At
the same time,
0
appears in the
fuel tank content
display while the
engine is running,
although there is
fuel in the fuel
tank.
The fuel filler cap is not closed.
XClose the fuel filler cap.
You will hear a click when the fuel filler cap is closed fully.
XIf the malfunction continues to be displayed, have it rectified imme-
diately at a qualified specialist workshop.
;
The yellow Check
Engine indicator
lamp is lit up or
flashes while the
engine is running.You have used up all fuel in the tank.
The engine is running in emergency mode.
XRefuel at the nearest gas station (Ypage 127).
XBleed the fuel system (Ypage 123).
XStart the engine three to four times in succession after refueling.
Emergency running mode will be canceled. The vehicle does not
need to be checked.
;The yellow Check
Engine indicator
lamp is lit up or
flashes while the
engine is running.The injection control is malfunctioning.
The engine is running in emergency mode.
Engine power output may be reduced.
XHave the vehicle checked at a qualified specialist workshop as soon
as possible.
In some states it is legally prescribed that after the check engine indi- cator lamp lights up you must contact a qualified specialist workshop
immediately. Observe the legal requirements.
200Indicator and warning lamps in the instrument cluster
On-board computer and displays
Example: cap and coolant expansion tank
Checking the coolant level
XStop your vehicle as far away from traffic as
possible on level ground.
XSwitch off the engine.
XSecure the vehicle to prevent it from rolling
away.
XOpen the hood (Ypage 218).
XSlowly turn cap:half a turn counter-clock-
wise to allow excess pressure to escape.
XTurn cap :further and remove it.
XCheck the coolant level.
If the coolant reaches the maximum mark on
coolant expansion tank ;, there is enough
coolant in coolant expansion tank ;.
Adding coolant
XIf the coolant drops under the minimum mark
on coolant expansion tank ;, add coolant to
the maximum mark.
Observe the information on coolant mixture
ratio and water quality in the "Technical data"
section (
Ypage 283). To prevent damage to
the engine cooling system, use only approved
corrosion inhibitor and antifreeze that com-
plies with the Mercedes-Benz Specifications
for Service Products.
XReplace cap :and turn it clockwise to
tighten.
XStart the engine.
XAfter approximately 5 minutes, switch off the
engine and allow it to cool down.
XCheck the coolant level again and add coolant
if necessary.
XClose the hood.
Brake fluid
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
Brake fluid is hazardous to health. Also observe
the safety notes in the "Service products and
capacities" section (
Ypage 277).
GWARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake
fluid is too low, vapor pockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
!Brake fluid corrodes paint, plastic and rub-
ber. If paint, plastic or rubber has come into
contact with brake fluid, rinse with water
immediately.
Have the brake fluid renewed every 2 year sat a
qualified specialist workshop. Observe the infor- mation on brake fluid in the "Technical data"
section (
Ypage 283).
Check the brake fluid level regularly, e.g. weekly
or when refueling.
Engine compartment223
Maintenance and care
Z
The automatic transmission selector lever must
be in theNposition when towing the vehicle.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the key in the ignition lock to
position 2
Rcannot move the selector lever to position N
on vehicles with automatic transmission
Before the vehicle is towed, switch off the auto-
matic locking feature (
Ypage 64). You could
otherwise lock yourself out of the vehicle when
pushing or towing away the vehicle.
Installing/removing the towing eye
The fixture for the front towing eye is located in the
bumper.
Rear towing eye under the bumper, attached to the
chassis
Your vehicle may be equipped with rear towing
eye ;. If you tow or tow-start a vehicle, attach
the towing device to rear towing eye ;.
If your vehicle is equipped with a trailer tow
hitch, attach the towing device to the trailer tow hitch (
Ypage 155). Installing the front towing eye
XTake the towing eye and screwdriver from the
vehicle tool kit (Ypage 240).
XPress cover
:and remove cover :from the
opening.
You will see the fixture for the towing eye.
XScrew in the towing eye clockwise to the stop.
XInsert screwdriver into the towing eye and
tighten it.
Removing the front towing eye
XRemove the screwdriver from the vehicle tool
kit.
XInsert the screwdriver into the towing eye and
turn the screwdriver counter-clockwise.
XUnscrew the towing eye.
XInsert cover :with the lug at the bottom and
press it in at the top until it engages.
XPlace the towing eye and screwdriver back in
the vehicle tool kit.
Towing away in the event of malfunc-
tions
Front or rear axle damage on all-wheel-
drive vehicles
!For vehicles with all-wheel drive, all four
wheels must be raised for towing away. Oth-
erwise, you may damage the transfer case.
If the vehicle can only be raised by the front
axle, you must remove the propeller shaft
between the rear axle and the transfer case.
Always use new bolts when installing the pro-
peller shaft.
If the vehicle has front or rear axle damage, have
it transported on a transporter or trailer.
With transmission damage
!Always use new bolts when installing the
propeller shafts.
iOnly have the propeller shafts fitted or
removed by qualified, skilled personnel.
If the vehicle has transmission damage, have the
propeller shaft removed before towing away.
244Tow-starting and towing away
Roadside Assistance