ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the
SmartKey.the on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
(
Ypage 298).
or
XJump-start the vehicle (Ypage 299).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Unlocking and opening doors from
the inside
!
The side windows will not open/close if
the battery is discharged or if the side win-
dows have iced up. It will then not be pos-
sible to close the door. Do not attempt to
force the door closed. You could otherwise
damage the door or the side window.
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle was previously locked with the
SmartKey or with KEYLESS-GO, opening the
vehicle from the inside will activate the anti-
theft alarm system. Switch off the alarm
(
Ypage 69).
78Doors
Opening and closing
The seat belt should:
Rfit snugly across your body
Rbe routed across the middle of your shoul-
der
Rbe routed in your pelvic area across the hip
joints
XBefore starting off, adjust the rear-view mir-
ror and the exterior mirrors (
Ypage 103) in
such a way that you have a good view of
road and traffic conditions.
XVehicles with a memory function: save
the seat, steering wheel and exterior mirror
settings (
Ypage 106).
Seats
Important safety notes
GWARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The seats can still be adjusted when there is
no SmartKey in the ignition lock.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
Observe the safety notes on "Air bags"
(
Ypage 46) and "Children in the vehicle"
(
Ypage 57).
GWARNING
If the driver's seat is not engaged, it could
move unexpectedly while the vehicle is in
motion. This could cause you to lose control of the vehicle. There is a risk of an accident.
Always make sure that the driver's seat is
engaged before starting the vehicle.
GWARNING
If you adjust the seat height carelessly, you or
other vehicle occupants could be trapped and
thereby injured. Children in particular could
accidentally press the electrical seat adjust-
ment buttons and become trapped. There is a
risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under the
lever assembly of the seat adjustment sys-
tem.
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
!To avoid damage to the seats and the seat
heating, observe the following information:
Rkeep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
Rif the seat covers are damp or wet, do not
switch on the seat heating. The seat
Seats97
Seats, steering wheel and mirrors
Z
heating should also not be used to dry
the seats.
Rclean the seat covers as recommended;
see the "Interior care" section.
Rdo not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
Rwhen the seat heating is in operation, do
not cover the seats with insulating mate-rials, e.g. blankets, coats, bags, seat cov-
ers, child seats or booster seats.
!Make sure that there are no objects in the
footwell under or behind the seats when
moving the seats back. There is a risk that
the seats and/or the objects could be dam-
aged.
iThe head restraints are equipped with the
NECK-PRO system (
Ypage 56). For this
reason, it is not possible to remove the
head restraints from the seats.
For more information, contact a qualified
specialist workshop.
Adjusting the seats manually
XTo set seat fore-and-aft adjustment: lift
lever :and slide the seat forwards or
backwards.
XRelease lever :again.
Make sure that you hear the seat engage in
position.
XTo adjust the backrest angle: relieve the
pressure on the backrest.
XPull handle ;and adjust the backrest to
the desired angle.
XRelease handle ;again.
The backrest must audibly engage.
XTo adjust the seat height: pull handle=
upwards or push it down repeatedly until
the seat has reached the desired height.
Adjusting the seats electrically
:Backrest angle
;Seat fore-and-aft adjustment
=Seat cushion angle
?Seat height
iYou can store the seat settings using the
memory function (
Ypage 106).
Adjusting the head restraints
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
98Seats
Seats, steering wheel and mirrors
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock.
Adjusting the steering wheel man-
ually
GWARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
:Release lever
;To adjust the steering wheel height
=To adjust the steering wheel position
(fore-and-aft adjustment)
XPush release lever :down completely in
the direction of the arrow.
The steering column is unlocked.
XAdjust the steering wheel to the desired
position.
XPush release lever :up completely.
The steering column is locked.
XCheck if the steering column is locked.
When doing so, try to push the steering
wheel up or down or try to move it in the
fore-and-aft direction.
Adjusting the steering wheel electri-
cally
:To adjust the steering wheel height
;To adjust the steering wheel position
(fore-and-aft adjustment)
iFurther related subjects:
REASY-ENTRY/EXIT feature
(
Ypage 101)
RStoring settings (Ypage 106)
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
Steering wheel101
Seats, steering wheel and mirrors
Z
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
If somebody becomes trapped:
Rpress one of the memory function position
buttons, or
Rmove the switch for steering wheel adjust-
ment in the opposite direction to that in
which the steering wheel is moving.
The adjustment process is stopped.
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel and the driver's seat, you
and other vehicle occupants – particularly
children – could become trapped. There is a
risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the seat and
the steering wheel.
If somebody becomes trapped:
Rpress one of the memory function position
buttons, or
Rpress one of the memory function memory
buttons, or
Rmove the switch for steering wheel adjust-
ment in the opposite direction to that in
which the steering wheel is moving
The adjustment process is stopped.
GWARNING
If you use openings in the bodywork or
detachable parts as steps, you could:
Rslip and/or fall
Rdamage the vehicle and cause yourself to
fall.
There is a risk of injury.
Always use secure climbing aids, e.g. a suita-
ble ladder.
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board com-
puter (
Ypage 206).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active
The steering wheel swings upwards when
you:
Rremove the SmartKey from the ignition lock
Ropen the driver's door with KEYLESS-GO in position 1
Ropen the driver's door and the SmartKey is
in position 0or 1in the ignition lock
iThe steering wheel only moves upwards if
it has not already reached the upper end
stop.
Position of the steering wheel for driv-
ing
The steering wheel is moved to the last selec-
ted position when:
Rthe driver's door is closed
Ryou insert the SmartKey into the ignition
lock
or
Ryou press the Start/Stop button once on
vehicles with KEYLESS-GO
When you close the driver's door with the
ignition switched on, the steering wheel is
also automatically moved to the previously
set position.
The last position of the steering wheel is
stored when you switch off the ignition or
when you store the setting with the memory
function (
Ypage 106).
Crash-responsive EASY-EXIT feature
If the crash-responsive EASY-EXIT feature is
triggered in an accident, the steering column
will move upwards when the driver's door is
opened. This occurs irrespective of the posi-
102Steering wheel
Seats, steering wheel and mirrors
XTurn the SmartKey to position2in the igni-
tion lock.
XAdjust the exterior mirror on the front-
passenger side using button ;.
XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the stored parking position.
The exterior mirror on the front-passenger
side moves back to its original position:
Ras soon as you exceed a speed of 9 mph
(15 km/h)
Rif you press button :for the exterior mir-
ror on the driver's side
Memory function
Storing settings
GWARNING
If you use the memory function on the driver's side while driving, you could lose control of
the vehicle as a result of the adjustments
being made. There is a risk of an accident.
Only use the memory function on the driver's
side when the vehicle is stationary.
GWARNING
When the memory function adjusts the seat or steering wheel, you and other vehicle occu-
pants – particularly children – could become
trapped. There is a risk of injury.
While the memory function is making adjust-
ments, make sure that no one has any body
parts in the sweep of the seat or steering
wheel. If somebody becomes trapped, imme-
diately release the memory function position
button. The adjustment process is stopped.
GWARNING
Children could become trapped if they acti-
vate the memory function, particularly when
unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The memory function can be used at any time,
e.g. even when the SmartKey isn't in the igni-
tion lock.
With the memory function, you can store up
to three different settings, e.g. for three dif-
ferent people.
The following settings are stored as a single
memory preset:
Rposition of the seat, backrest and head
restraint
Rdriver's side: steering wheel position
Rdriver's side: position of the exterior mir-
rors on the driver's and front-passenger
sides
XAdjust the seat electrically (Ypage 98).
XOn the driver's side, adjust the steering
wheel (
Ypage 101) and the exterior mirrors
(
Ypage 103).
XPress memory button Mand one of the
storage position buttons 1,2or 3within
three seconds.
The settings are stored in the selected pre-
set position. A tone sounds when the set-
tings have been completed.
Calling up a stored setting
XPress and hold the relevant storage posi-
tion button 1,2or 3until the seat, steering
wheel and exterior mirrors are in the stored
position.
iThe setting procedure is interrupted as
soon as you release the storage position
button.
106Memory function
Seats, steering wheel and mirrors
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
If somebody becomes trapped:
Rpress one of the memory function position
buttons, or
Rmove the switch for steering wheel adjust-
ment in the opposite direction to that in
which the steering wheel is moving.
The adjustment process is stopped.
XPress the =or; button on the steer-
ing wheel to select the Sett.
menu.
XPress the:or9 button to select the
Convenience
submenu.
XPress ato confirm.
XPress the :or9 button to select the
Easy Entry/Exit
function.
If the Easy Entry/Exit
function is activa-
ted, the multifunction display shows the
steering wheel in orange.
XPress the abutton to save the setting.
Further information on the EASY-ENTRY/EXIT feature (
Ypage 101).
Switching the belt adjustment on/off
XPress the =or; button on the steer-
ing wheel to select the Sett.
menu.
XPress the:or9 button to select the
Convenience
submenu.
XPress ato confirm.
XPress the :or9 button to select the
Belt Adjustment
function.
If the Belt Adjustment
function is activa-
ted, the multifunction display shows the
seat belt in orange.
XPress the abutton to save the setting.
For further information on belt adjustment,
see (
Ypage 45). Switching the fold-in mirrors when lock-
ing feature on/off
This function is only available when the vehi-
cle is equipped with the electrical fold-in func-
tion.
This function is only available in Canada.
When you activate the Auto.
MirrorFold‐
ingfunction, the exterior mirrors are folded
in when the vehicle is locked.
If you unlock the vehicle and then open the
driver's or front-passenger door, the exterior
mirrors fold out again.
If you have switched on the Auto. Mirror
Foldingfunction and you fold in the exterior
mirrors using the button on the door
(
Ypage 104), they will not fold out automat-
ically. The exterior mirrors can then only be
folded out using the button on the door.
XPress the =or; button on the steer-
ing wheel to select the Sett.
menu.
XPress the:or9 button to select the
Convenience
submenu.
XPress ato confirm.
XPress the :or9 button to select the
Auto. Mirror Folding
function.
If the Auto. Mirror Folding
function is
switched on, the multifunction display
shows the exterior mirror in orange.
XPress the abutton to save the setting.
Restoring the factory settings
XPress the =or; button on the steer-
ing wheel to select the Sett.
menu.
XPress the:or9 button to select the
Factory Setting
submenu.
XPress ato confirm.
The Reset All Settings?
function
appears.
Menus and submenus207
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
If thecondition sare no tfulfilled ,th esystem is no toperating cor-
rectly.
XVisit aqualified specialist workshop immediately.
Observ eth eadditional information on OCS (
Ypage 49).
Front Passenger
AirbagEnabledSee
Operator' sManual
The front-passenger air bag and front-passenger knee bag are
enabled during th ejourney, eve nthough :
Rachild, asmall adult or an objec tweighin gless than th esys-
tem' sweight threshold is locate don th efront-passenger seat
or
Rth efront-passenger seat is unoccupied
The automati cfront-passenger fron tair bag deactivation system
may detec tobjects or forces that are addin gto th eweight applied
to th eseat .
GWARNIN G
The front-passenger fron tair bag and th efront-passenger knee
bag may be triggered unintentionally.
There is an increase dris kof injury.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 160).
XSwitchth eignition off.
XOpe nth efront-passenger door.
XRemove th echild and th echild restrain tsystem from th efront-
passenger seat .
XMakesur ethat there are no objects on th eseat addin gto th e
weight .
The system may otherwise detec tth eadditional weight and
interpret th eseat occupant's weight as greate rthan it actually
is.
XKee pth eseat unoccupied ,close th efront-passenger doo rand
swit ch o
n th eignition .
XObserveth ePASSENGER AI RBA Gindicato rlamp sin th ecenter
console and th emultifunction display and chec kth efollowing :
Seat unoccupied and ignition switched on :
RthePASSENGER AI RBA GOF Fand PASSENGER AI RBA GON
indicato rlamp smus tligh tup simultaneousl yfo rapprox -
imately six seconds
Rth ePASSENGER AI RBA GOF Findicato rlamp mus tthen ligh t
up and remain lit .If th eindicato rlamp is on ,OCS (Occupant
Display messages22 3
On-board computer and displays
Z