system is activated and operational. To log in,
press theïMB Info call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
Shortly after successfully registering with the
service, a user ID and password will be sent to
you by post.
USA only: you can use this password to log
onto the mbrace area under "Owners Online"
at http://www.mbusa.com.
The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Rthe starter battery is sufficiently charged
iDetermining the location of the vehicle on
a map is only possible if:
RGPS reception is available.
Rthe vehicle position can be forwarded to the Customer Assistance Center.
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the mul-
tifunction steering wheel.
or
XUse the volume controller of the audio sys-
tem/COMAND. The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RMB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been detec-
ted if one of the following occurs:
RThe indicator lamp in the SOS button does not come on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïMB Info call
button does not light up during self-diag-
nosis of the system.
RThe indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-ïMB Info call button
RAfter the system self-diagnosis, the Inop‐
erativeorService Not Activated
message appears in the multifunction dis-
play.
If a malfunction is indicated as outlined
above, the system may not operate as expec-
ted. In the event of an emergency, help will
have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
260Features
Stowage and features
This can occur if the relevant mobile phone
network is not available, for example.
TheCall Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the audio system or on
COMAND.
MB Info call button
XPress MB Info call button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The multifunction display shows the Con‐
nectingCallmessage. The audio system
is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
iThe audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
iThe system has not been able to initiate
an MB Info call, if:
Rthe indicator lamp in MB Info call but-
ton :is flashing continuously.
Rno voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the audio system or on
COMAND.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
Features263
Stowage and features
Z
All other calls can be ended by pressing:
Rthe~ button on the multifunction steer-
ing wheel
Rthe corresponding button on the audio sys- tem or on COMAND for ending a telephone
call
iWhen a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND
Downloading destinations
Downloading destinations gives you access
to a database with over 15 million points of
interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/impor-
tant destinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
XSelect Yeswith the =or; buttons
on the COMAND system.
XConfirm with the 9button on the
COMAND system.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
iIf you select No, the address can be saved
in the address book.
iThe destination download function is
available if the relevant mobile phone net-
work is available and data transfer is pos-
sible.
iThe destination download function can
only be used if the vehicle is equipped with
a navigation system. Route Assistance
This service is part of the mbrace PLUS Pack-
age and cannot be purchased separately.
iYou can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the cur-
rent route section.
Search and Send
General notes
iTo use "Search & Send", your vehicle
must be equipped with mbrace and a navi-
gation system. Additionally, an mbrace ser- vice subscription must be completed.
"Search & Send" is a destination entry ser-
vice. A destination address which is found on
Google Maps
®can be transferred via mbrace
directly to your vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://
www.maps.google.com and enter a desti-
nation address into the entry field.
XTo send the destination address to the
e-mail address of your mbrace account:
click on the corresponding button on the
website.
iExample:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
XWhen the "Send" dialog window appears:
264Features
Stowag ean d features
GWARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
Example
XTo open: pull cap:upwards by the tab.
XAdd the premixed washer fluid.
XTo close: press cap :onto the filler neck
until it engages.
If the washer fluid level drops below the rec-
ommended minimum of 1 liter, a message
appears in the multifunction display prompt-
ing you to add washer fluid (
Ypage 239).
Further information on windshield washer
fluid/antifreeze (
Ypage 351).
ASSYST PLUS
Service messages
The ASSYST PLUS service interval display
informs you of the next service due date.
Information on the type of service and service
intervals (see the separate Maintenance
Booklet).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
iThe ASSYST PLUS service interval display
does not show any information on the engine oil level. Observe the notes on the
engine oil level (
Ypage 277).
The multifunction display shows a service
message for several seconds, e.g.:
RService A in .. Days
RService A Due
RService A Exceeded by .. Days
Depending on the operating conditions of the
vehicle, the remaining time or distance until
the next service due date is displayed.
The letter A
orB, possibly in connection with a
number or another letter, shows the type of
service. A
stands for a minor service and Bfor
a major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted.
Maintaining the time-dependent service
schedule:
XNote down the service due date displayed
in the multifunction display before discon-
necting the battery.
or
XAfter reconnecting the battery, subtract
the battery disconnection periods from the service date shown on the display.
Hiding a service message
XPress the aor% button on the steer-
ing wheel.
280ASSYST PLUS
Maintenance and care
Displaying service messages
XSwitchon th eignition .
XPress th e= or; buttonon th esteer -
in g whee lto selec tth eServ.
menu.
XPress th e9 or: buttonto selec tth e
ASSYST PLU S
submenuand confirm by
pressing th ea button.
The servic edue dat eappears in th emulti-
function display.
Information about Service
Resetting th eASSYS TPLUS service
interva ldisplay
!If th eASSYST PLU Sservic einterval dis -
play has been inadvertentl yreset ,this set -
ting can be correcte dat aqualified special-
ist workshop .
Hav eservic ewor kcarrie dout as described
in th eMaintenance Booklet .Thi smay oth-
erwise lead to increase dwear and damage
to th emajor assemblies or th evehicle.
A qualified specialis tworkshop ,e.g. an
authorized Mercedes-Ben zCenter, will reset
th eASSYST PLU Sservic einterval display
after th eservic ewor khas been carrie dout .
You can also obtain further information on
maintenance work, fo rexample.
Specia lservice requirement s
The specifiedmaintenance interval take sonly
th enormal operation of th evehicle into
account. Under arduous operatin gcondition s
or increase dload on th evehicle, mainte -
nance wor kmus tbe carrie dout more fre-
quently, fo rexample:
Rregular city drivin gwit hfrequent intermedi-
at estops
Rif th evehicle is primarily used to trave l
short distances
Ruse in mountainous terrain or on poo rroad
surfaces
Rif th eengin eis ofte nlef tidlin gfo rlon gperi-
ods
Under these or similar conditions, have, fo r
example, th eair filter, engin eoil and oil filte r
replaced or changed more frequently. Under
arduous operatin gconditions, th etires mus t
be checke dmore often. Further information
can be obtained at aqualified specialist work-
shop, e.g. an authorized Mercedes-Ben zCen -
ter.
Drivin gabroad
An extensive Mercedes-Ben zServic enetwor k
is also available in other countries. You can
obtain further information from any author -
ized Mercedes-Ben zCenter.
Car e
Note son car e
HEnvironmental not e
Dispose of empty packagin gand cleanin g
cloths in an environmentally responsible man -
ner.
!Fo rcleanin gyour vehicle, do no tuse any
of th efollowing :
Rdry, rough or har dcloths
Rabrasiv ecleanin gagents
Rsolvents
Rcleanin gagents containin gsolvents
Do no tscrub .
Do no ttouch th esurfaces or protective
films wit hhar dobjects ,e.g. arin gor ic e
scraper. You could otherwise scratch or
damage th esurfaces and protective film.
!Do no tpar kth evehicle fo ran extended
period straight after cleanin git,particularly
after havin gcleaned th ewheels wit hwhee l
cleaner. Wheel cleaners could caus e
increase dcorrosion of th ebrake discs and
brake pads/linings. Fo rthis reason ,you
Care281
Maintenance and care
Z
Matte finish care
!Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
!The following may cause the paint to
become shiny and thus reduce the matte
effect:
Rstrong rubbing of the paintwork with
unsuitable materials
Rfrequent use of automatic car washes
Rwashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs carried out
at a qualified specialist workshop.
!Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear matte finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light alloy wheels
with a clear matte finish.
iThe vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
iUse only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the vehicle parts
Cleaning the wheels
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
!Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from draining away. This
can lead to corrosion damage and damage
to electronic components.
284Care
Maintenance and care
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
!Do not clean the exhaust pipe with acid-
based cleaning agents, such as bathroom
cleaner or wheel cleaner.
XClean the exhaust pipe with a chrome care
product tested and approved by Mercedes-
Benz.
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win-
ter and after washing.
Interior care
Cleaning the display
!For cleaning, do not use any of the fol-
lowing:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
XBefore cleaning the display, make sure thatit is switched off and has cooled down.
XClean the display surface using a commer-
cially available microfiber cloth and
TFT/LCD display cleaner.
XDry the display surface using a dry micro-
fiber cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Do not affix the following to plastic surfa-
ces:
Rstickers
Rfilms
Rscented oil bottles or similar items
You can otherwise damage the plastic.
!Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
!Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
286Care
Maintenance and care
Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 25).
Where will I find...?
Vehicle tool kit
General notes
The vehicle tool kit can be found in the stow- age well under the trunk floor.
iApart from certain country-specific varia-
tions, the vehicles are not equipped with a
tire-change tool kit. Some tools for chang-
ing a wheel are specific to the vehicle. For
more information on which tools are
required to perform a wheel change on your
vehicle, consult a qualified specialist work-
shop.
Tools required for changing a wheel may
include, for example:
RJack
RWheel chock
RLug wrench
RRatchet wrench
RAlignment bolt
Vehicles with a TIREFIT kit
Example: equipment and country-specific varia-
tions possible
:
Tire sealant filler bottle
:Tire sealant filler bottle
;Fuse allocation chart
=Tire inflation compressor
?Towing eye
XLift the trunk floor up.
XUse the TIREFIT kit (Ypage 292).
Vehicles with a collapsible spare wheel
:Folding wheel chock
;Fuse allocation chart
=Jack
?Sheet for faulty wheel
AAlignment bolt
BLug wrench
CTowing eye
DValve extractor
ETire inflation compressor
290Where will I find...?
Breakdown assistance