
the vehicle is unlocked. This is useful if you fre-
quently travel alone.
X To change the setting: press and hold down
the % and& buttons simultaneously
for about six seconds until the battery indica- tor lamp flashes twice (Y page 80).
If the setting of the locking system is changed
within the signal range of the vehicle, pressing
the & or% button:
R locks or
R unlocks the vehicle
The key now functions as follows:
X To unlock: press the%button once.
X To unlock centrally: press the%button
twice.
X To lock centrally: press the&button.
The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the inner
surface of the door handle on the driver's
door.
X To unlock centrally: touch the inner surface
of the driver or front-passenger door handle.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press and
hold down the %and& buttons simul-
taneously for approximately six seconds until
the battery check lamp flashes twice
(Y page 80). Emergency key element
General notes If the vehicle can no longer be locked or
unlocked with the key or with KEYLESS-GO, use the emergency key element.
If you use the emergency key element to unlock
and open the driver's door or the boot lid, the
anti-theft alarm system will be triggered. Switch
off the alarm (Y page 74). Removing the emergency key element X
Push release catch :in the direction of the
arrow and, at the same time, remove emer-
gency key element ;from the key.
Further information about: R Unlocking the driver's door (Y page 84)
R Unlocking the boot (Y page 89)
R Locking the vehicle (Y page 84)
Inserting the emergency key element X
Push emergency key element ;completely
into the key until it engages and release
catch :is back in its basic position. Battery of the key
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in an Key
79Opening and closing
Z

Problems with the key
Problem
Possible causes/consequences and
M
MSolutions You can no longer lock or
unlock the vehicle using
the key. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 80) and replace if necessary
(Y page 80).
If this does not work: X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
emergency key element. There is interference from a powerful source of radio waves.
X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
emergency key element. The key is faulty.
X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
emergency key element.
X Have the key checked at a qualified specialist workshop. You can no longer lock or
unlock the vehicle using
KEYLESS-GO. KEYLESS-GO has been deactivated.
X Reactivate KEYLESS-GO (Y page 78). The key battery is discharged or nearly discharged.
X Check the key battery (Y page 80) and replace if necessary
(Y page 80).
If this does not work: X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
emergency key element. There is interference from a powerful source of radio waves.
X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
emergency key element. There is a fault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of the
key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle cannot be locked/unlocked even using the remote con-
trol function:
X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop. Key
81Opening and closing Z

Problem
Possible causes/consequences and
M
MSolutions The engine can no longer
be started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary (Y page 295).
or X Jump-start the vehicle (Y page 296).
or X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 80) and replace if necessary
(Y page 80).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle. If the vehicle has been locked from the outside,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 76). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. The anti-theft
alarm system is triggered if the door is opened
from the inside. Switch off the alarm
(Y page 74).
All countries: 82
DoorsOpening and closing

G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children. Unlocking and opening the doors
from the inside
! The side windows will not open/close if the
battery is discharged or if the side windows
have iced up. It will then not be possible to
close the door. Do not attempt to force the
door to close. You could otherwise damage
the door or the side window.
For all countries except the United Kingdom:
you can open a door from inside the vehicle even if it has been locked.
If the vehicle has previously been locked from
the outside, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm (Y page 74).
Only for the United Kingdom: if the vehicle
has been locked with the key from the outside,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior motion sensor (Y page 75). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. The anti-theft
alarm system is triggered if the door is opened from the inside. Switch off the alarm
(Y
page 74). X
Pull door handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and can be opened.
When a door is opened, the side window on that
side opens slightly. When the door is closed, the
side window is raised again. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle from
the inside. For example, you can unlock the
front-passenger door from the inside or lock the
vehicle before you pull away. X
To unlock: press button :.
X To lock: press button ;.
If the front-passenger door is closed, the vehi-
cle locks.
The central locking button does not lock or
unlock the fuel filler flap or the stowage com-
partments, such as the glove compartment.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked with the key or KEYLESS-GO. Doors
83Opening and closing Z

Boot
Important safety notes
G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The boot lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the boot lid.
! Only close the boot once the roof is lowered
completely. Otherwise, you could damage the roof.
The opening dimensions of the boot lid can be
found in the "Vehicle data" section
(Y page 327).
When the roof is open, you can use the loading
aid to raise the folded roof in the boot to make
loading easier (Y page 264). The boot separator
opens automatically.
You can unlock the boot lid when the vehicle is
stationary and the roof is fully opened or closed.
Do not leave the key in the boot. You could oth- erwise lock yourself out.
The boot lid can be:
R opened and closed from outside
R opened and closed automatically from out-
side (vehicles with boot lid remote closing
feature)
R opened and closed automatically from inside
(vehicles with boot lid remote closing feature)
R opened, closed or stopped during operation
without the use of your hands (vehicles with
KEYLESS-GO and HANDS-FREE ACCESS)
R locked separately
R unlocked with the emergency key element
Stow luggage or loads preferably in the boot. Boot lid reversing function
The boot lid is equipped with an automatic
reversing function. It reacts if a solid object
obstructs or restricts the boot lid during the
closing procedure. The boot lid opens again
automatically. The automatic reversing function
is only an aid and is not a substitute for your
attentiveness to the boot lid while it is closing. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. fingers
R over the last 8 mm of the closing path
The reversing feature cannot prevent some-
one being trapped in these situations in par-
ticular. There is a risk of injury.
When closing make sure that no body parts
are in the closing area.
If someone is trapped:
R press the Fbutton on the key or
R press the remote operating switch on the
driver’s door, or
R press the closing or locking button on the
boot lid, or
R pull the boot lid handle Opening/closing from the outside
Opening X
Press the %button on the key.
X Pull handle :.
X Raise the boot lid.
If the boot separator was previously closed,
the boot separator opens and remains open. Boot
85Opening and closing Z

When the roof is open, you can use the loading
aid to raise the folded roof and load the boot
more easily (Y page 264). The boot separator
then opens automatically.
Closing X
Pull the boot lid down using recess :.
X Lock the vehicle if necessary using the &
button on the key or with KEYLESS-GO.
If KEYLESS-GO detects a key in the boot, it does
not lock. Opening/closing automatically from
the outside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the boot lid. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key
R pull or press the remote operating switch
on the driver's door
R press the closing or locking button on the
boot lid
R pull the boot lid handle !
The boot lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the boot lid.
The opening dimensions of the boot lid can be
found in the "Vehicle data" section
(Y page 327).
Opening automatically You can automatically open the boot lid using
the boot lid handle.
X If the boot is unlocked, pull the boot lid handle
and release it again immediately.
When the roof is open, the boot separator
closes automatically.
If the boot separator was closed, it opens
automatically and remains open.
Vehicles with the boot lid remote closing
feature: the boot lid can also be opened auto-
matically with the key.
X Press and hold the Fbutton on the key
until the boot lid opens.
Closing automatically X
Press and release closing button :on the
boot lid.
Vehicles with the boot lid remote closing
feature and KEYLESS-GO: when the driver's
door is closed you can simultaneously close the boot lid and lock the vehicle. The KEYLESS-GO
key must be in the rear detection range of the
vehicle.
X Press locking button ;in the boot lid.
The boot separator, the loading aid and the
boot lid are closed.
If a KEYLESS-GO key is detected outside the
vehicle, the boot lid closes and the vehicle locks. 86
BootOpening and closing

If a key with KEYLESS-GO is detected in the
boot, the boot lid opens again after it is closed.
It does not lock. HANDS-FREE ACCESS
Important safety notes G
WARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you only make a leg movement
within the detection range of sensors.
! If the key is within the rear detection range
of KEYLESS-GO, the following situations, for
example, could lead to the boot lid opening
unintentionally:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle.
General notes With KEYLESS-GO and HANDS-FREE ACCESS,
you can open or close the boot lid or stop the
procedure without using your hands. This is use-
ful if you have your hands full. To do this, make
a kicking movement under the bumper with your
foot.
Observe the following points:
R Carry your KEYLESS-GO key about your per-
son. The KEYLESS-GO key must be in the rear detection range of the vehicle.
R When making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise lose your balance, e.g. on ice. R
Always ensure that you only make a kicking
movement within the detection range of sen-
sors :.
R Stand at least 30 cm away from the rear area
while doing so.
R Do not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly.
R HANDS-FREE ACCESS does not function
when the engine is started.
R Dirt caused by road salt around sensors :
may restrict functionality.
R Using HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality.
R If a KEYLESS-GO key is within the rear detec-
tion range of KEYLESS-GO, HANDS-FREE
ACCESS could be triggered. The boot lid could thus be opened or closed unintentionally, for
example, if you:
- sit on the edge of the boot
- set down or lift up an object behind the
vehicle
- polish the rear of the vehicle
Do not carry the KEYLESS-GO key about your
person in such situations. This will prevent the
unintentional opening/closing of the boot. Boot
87Opening and closing Z

X
To open: pull remote operating switch :for
the boot lid until the boot lid opens.
If the boot separator was closed, it opens
automatically and remains open.
X To close: press remote operating switch :
for the boot lid until the boot lid is closed.
When the roof is open, the boot separator
closes automatically.
You can open and close the boot lid from the
driver's seat when the vehicle is stationary and
unlocked. Locking the boot separately
The separate boot locking function is only avail-
able in certain countries.
You can lock the boot separately. If you then
unlock the vehicle centrally, the boot remains
locked and cannot be opened.
X Close the boot lid.
X Take the emergency key element out of the
key (Y page 79). X
Insert the emergency key element into the
boot lid lock as far as the stop.
X Turn the emergency key element clockwise
from position 1to position 2.
X Pull out the emergency key element.
X Insert the emergency key element into the
key. Unlocking the boot (emergency key
element)
! The boot lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the boot lid. If the boot cannot be unlocked with the key or
KEYLESS-GO, use the emergency key element.
If you use the emergency key element to unlock
and open the boot lid, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(Y page 74).
X Take the emergency key element out of the
key (Y page 79).
X Insert the emergency key element into the
boot lid lock as far as the stop. X
Turn the emergency key element from posi-
tion 1anti-clockwise as far as it will go to
position 2. When doing so, also pull the boot
lid handle.
The boot is unlocked.
X Turn the emergency key element back to posi-
tion 1and remove it.
X Insert the emergency key element into the
key. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. Side windows
89Opening and closing Z