
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
Observe the safety notes on "Air bags"
(
Ypage 50) and "Children in the vehicle"
(Ypage 61).
GWARNING
The front-air bags for could also injure the
vehicle occupants in the front If the front
seats are positioned too close to the dash-
board or steering wheel. This poses an
increased risk of injury or even fatal injury.
Always adjust the front seats so that they are
as far from the front air bags as possible. Also
observe the notes on the correct adjustment
of the seats.
!Do not move the front-passenger seat fully
forwards if there are objects in the parcel net
in the front-passenger footwell. The objects
could otherwise be damaged.
iYou can use the rear-compartment override
button to disable the setting of the front-
passenger seat from the rear (
Ypage 67).
Adjusting the rear seat
:Selects rear-compartment seat
;Head restraint height
=Head restraint fore-and-aft position
?Backrest angle
ACombined seat cushion angle and length
BCombined seat cushion angle and length
XTo select the rear seat: press button:
repeatedly until the indicator lamp in the but-
ton is not lit.
The rear-compartment seat is selected if the
indicator lamp in the button is not lit.
XAdjust the rear seats with buttons ;toB.
Adjusting the front-passenger seat
:Selects the front-passenger seat
;Head restraint height
=Backrest angle
?Seat height
ASeat fore-and-aft adjustment
The SmartKey must be in the ignition lock and in
position 1or 2, in order for the front-passenger
seat to be selected (
Ypage 162).
XTo select the front-passenger seat: press
button :repeatedly until the indicator lamp
in the button lights up.
The front-passenger seat is selected if the
indicator lamp in the button lights up.
XAdjust the front-passenger seat with but-
tons ;toA.
Seats109
Seats, steering wheel and mirrors
Z

Problems with the seat ventilation
ProblemPossible causes/consequences andMSolutions
The seat ventilation has
switched off prematurely
or cannot be switched
on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat ventilation can be
switched back on.
Steering wheel
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock.
Adjusting the steering wheel
:To adjust the steering wheel position (fore-
and-aft adjustment)
;To adjust the steering wheel height
iFurther related subjects:
REASY-ENTRY/EXIT feature (Ypage 122)
RStoring settings (Ypage 126)
ROperating the on-board computer
(Ypage 257).
Steering wheel heating
Switching on/off
120Steering wheel
Seats, steering wheel and mirrors

Problems with the steering wheel heating
ProblemPossible causes/consequences andMSolutions
The steering wheel heat-
ing has switched off pre-
maturely or cannot be
switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel and the driver's seat, you
and other vehicle occupants – particularly
children – could become trapped. There is a
risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the seat and
the steering wheel.
If there is a risk of becoming trapped by
Rthe steering wheel: move the steering
wheel adjustment lever.
Rthe seat: press the switch for seat adjust-
ment.
The adjustment process is stopped.
Press one of the memory function position
switches. The adjustment process is stopped.
This function is only available on vehicles with
memory function.
GWARNING
If children activate the EASY-ENTRY/EXIT fea-
ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature using the multimedia sys-
tem (see the separate operating instructions).
Position of the steering wheel and the
driver's seat when the EASY-ENTRY/
EXIT feature is active
The steering wheel tilts upwards and the driver's
seat moves backwards if you:
Rremove the SmartKey from the ignition lock
Rwith KEYLESS-GO: open the driver's door;
KEYLESS-GO must be in position 1
Rwith the SmartKey:open the driver's door;
the SmartKey must be in position 0or 1in the
ignition lock (
Ypage 162)
Ropen the driver's door when the ignition is
switched off
iThe steering wheel only tilts upwards and
the driver's seat only moves backwards if the
driving position is stored after seat or steering wheel adjustment.
The last position of the steering wheel or seat is
stored if:
Rthe ignition is switched off
Rthe setting is stored with the memory function
(Ypage 126).
iThe steering wheel only moves upwards if it
has not already reached the upper stop. The
driver's seat only moves backwards if it is not
already in the rearmost position.
122Steering wheel
Seats, steering wheel and mirrors

XPress memory buttonM: and one of the
arrows on adjustment button ;within three
seconds.
The parking position is stored if the exterior
mirror does not move.
XIf the mirror moves out of position, repeat the
steps.
Calling up a stored parking position set-
ting
XTurn the SmartKey to position 2in the ignition
lock (Ypage 162).
XAdjust the exterior mirror on the front-
passenger side using button =.
XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the stored parking position.
The exterior mirror on the front-passenger side
moves back to its original position:
Ras soon as you exceed a speed of 9 mph
(15 km/h)
Rabout ten seconds after you have disengaged
reverse gear
Rif you press button ?for the exterior mirror
on the driver's side
Memory function
Important safety notes
GWARNING
If you use the memory function on the driver's side while driving, you could lose control of
the vehicle as a result of the adjustments
being made. There is a risk of an accident.
Only use the memory function on the driver's
side when the vehicle is stationary.
GWARNING
When the memory function adjusts the seat or steering wheel, you and other vehicle occu-
pants – particularly children – could become
trapped. There is a risk of injury.
While the memory function is making adjust-
ments, make sure that no one has any body
parts in the sweep of the seat or steering
wheel. If somebody becomes trapped, imme-
diately release the memory function position
button. The adjustment process is stopped.
GWARNING
Children could become trapped if they acti-
vate the memory function, particularly when
unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The memory function can be used at any time,
e.g. even when the SmartKey isn't in the ignition
lock.
Storing settings
The memory function is only available in vehicles
with the memory package.
With the memory function, you can store up to
three different settings, e.g. for three different
people.
The following settings are stored as a single
memory preset:
Rseat, backrest, head restraint position and
contour of the backrest in the lumbar region
Ractive multicontour seat: side bolsters of the
backrest, shoulder of the backrest, contour of
the backrest, dynamic function level
Rseat heating: distribution of the heated sec-
tions of the seat cushion and backrest
Rdriver's side: position of the exterior mirrors
on the driver's and front-passenger sides
126Memory function
Seats, steering wheel and mirrors

XAdjust the seat accordingly (Ypage 106).
XOn the driver's side, adjust the steering wheel
(Ypage 120) and the exterior mirrors
(Ypage 123).
XPress memory button Mand one of the stor-
age position buttons 1,2 or 3within three
seconds.
The settings are stored in the selected preset
position. A tone sounds when the settings
have been completed.
Calling up a stored setting
XPress and hold the relevant storage position
button 1,2 or 3until the:
RSeat
RSteering wheel
RExterior mirrors
are in the stored position.
iIf you release the storage position button,
the seat, steering wheel and mirror setting
functions stop immediately. The multicontour
seat setting or the 4-way lumbar support is
still carried out.
Memory function in the rear compart-
ment
Important safety notes
GWARNING
When the memory function adjusts the seat or steering wheel, you and other vehicle occu-
pants – particularly children – could become
trapped. There is a risk of injury.
While the memory function is making adjust-
ments, make sure that no one has any body
parts in the sweep of the seat or steering
wheel. If somebody becomes trapped, imme-
diately release the memory function position
button. The adjustment process is stopped.
GWARNING
Children could become trapped if they acti-
vate the memory function, particularly when
unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
General notes
The settings for the rear seat and the front-
passenger seat can be stored using the rear-
compartment memory function.
RIf the indicator lamp in the vbutton is not
lit, store the rear seat settings.
RIf the indicator lamp in the vbutton lights
up, store the front-passenger seat and rear
seat settings. Both the front-passenger and
rear seat are taken into account with this set-
ting. Depending on the equipment in the vehi-
cle, two or three memory positions can be
stored for the front-passenger and rear seats.
Storing settings
General notes
With the memory function in the rear, you can
store up to three different settings, e.g. for three
different people.
The following settings are stored as a single
memory preset:
Rposition of the seat, backrest and head
restraint
Rmulticontour seat: the seat cushions of the
backrest as well as the contour of the back-
rest in the lumbar and shoulder regions
Rseat heating: distribution of the heated sec-
tions of the seat cushion and backrest if the
indicator lamp in the vbutton is not lit
The following settings are stored to a memory
position, if the indicator lamp in the vbutton
lights up:
Rposition of the footrest for the front-
passenger seat, if available
Rposition of the screen, if available
Memory function in the rear compartment127
Seats, steering wheel and mirrors
Z

Problems with "Pre-entry climate control via SmartKey"
ProblemPossible causes/consequences andMSolutions
"Pre-entry climate con-
trol via SmartKey" can-
not be switched on or
has switched itself off.The condition of charge of the high-voltage battery is under the speci-
fied minimum condition of charge.
XStart the engine when the vehicle is at a standstill.
The engine powers the electric motor. The electric motor operates
as a generator. The high-voltage battery is being charged.
Further information on charging the high-voltage battery via:
Ra mains socket (Ypage 183)
Ra charging station (Ypage 186)
Ra wallbox (Ypage 185)
"Pre-entry climate control via SmartKey" has been started more than
twice with the engine switched off.
XSwitch on the engine and let it run for more than ten seconds.
XTry again to switch on "Pre-entry climate control via SmartKey".
Pre-entry climate control at time of
departure
Important safety notes
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
General notes
The "Pre-entry climate control at departure
time" function is only available in PLUG-IN
HYBRID vehicles.
You can use the "Pre-entry climate control at
departure time" function to cool or heat the
vehicle interior if the engine is not running.
The "Pre-entry climate control at departure
time" function can be activated regardless of
whether or not the vehicle is connected to an
electric power supply. The condition of charge of
the high-voltage battery must be higher than the
specified minimum condition of charge, how-
ever.
When the vehicle is connected to an electric
power supply, priority is given to charging the
high-voltage battery to the specified minimum charge. "Pre-entry climate control at departure
time" is only activated subsequently.
The running time of the "Pre-entry climate con-
trol at departure time" function may be reduced
if:
Rthe vehicle is not connected to an electric
power supply and
Rthe high-voltage battery is not fully charged
With active "Pre-entry climate control at depar-
ture time" the condition of charge of the high-
voltage battery can be reduced, even if the
charge cable connector is connected.
When the vehicle is cooled, the following func-
tions are activated if required:
RClimate control system
RBlower
RSeat ventilation
When the vehicle is heated, the following func-
tions are activated if required:
RClimate control system
RBlower
RSeat heating
RSteering wheel heating
RArmrest heating
RExterior mirror heating
RRear window defroster
If you have switched on the perfume atomizer or the ionization using the multimedia system,
Operating the climate control systems157
Climate control
Z

When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake.
XIf this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away.
XShift the automatic transmission to position
P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake performs a function
test at regular intervals while the engine is
switched off. The sounds that can be heard while
this is occurring are normal.
Applying or releasing manually
XTo engage: push handle :.
When the electric parking brake is applied,
the red F(USA only) or !(Canada
only) indicator lamp lights up in the instru-
ment cluster.
The electric parking brake can also be applied
when the SmartKey is removed.
XTo release: pull handle:.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster
goes out.
The electric parking brake can only be released:
Rwhen the SmartKey is in position 1or 2in the
ignition lock (Ypage 162) or
Rif the ignition was switched on using the
Start/Stop button
Applying automatically
The electric parking brake is automatically
applied when the transmission is in position P
and:
Rthe engine is switched off or
Rthe driver is not wearing a seat belt and the
driver's door is opened
To prevent the electric parking brake from being
automatically applied, pull handle :.
The electric parking brake is also engaged auto- matically if:
RDISTRONIC PLUS brings the vehicle to a
standstill or
Rthe HOLD function is keeping the vehicle sta-
tionary
RActive Parking Assist is keeping the vehicle
stationary
In addition, at least one of the following condi-
tions must be fulfilled:
Rthe engine is switched off
Rthe driver is not wearing a seat belt and the
driver's door is opened
Rthere is a system malfunction
Rthe power supply is insufficient
Rthe vehicle is stationary for a lengthy period
The red F(USA only) or !(Canada only)
indicator lamp in the instrument cluster lights
up.
The electric parking brake is not automatically
engaged if the engine is switched off by the ECO
start/stop function.
Releasing automatically
The electric parking brake is released automat-
ically when all of the following conditions are
fulfilled:
Rthe engine is running.
Rthe transmission is in position Dor R.
Parking191
Driving and parking
Z

Display messagesPossible causes/consequences andMSolutions
FrontPassengerAir‐bag Enable dSeeOperator' sManual
The front-passenger air bag is enabled during th ejourney, eve n
though :
Rachild, asmall adult or an objec tweighing less than th esystem' s
weigh tthreshold is locate don th efront-passenger seat
or
Rth efront-passenger seat is unoccupied
The system may detec tobjects or force sapplyin gadditional weigh ton
th eseat .
GWARNIN G
The air bag may deploy unintentionally.
There is an increased ris kof injury.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 189).
XSwitchth eignition off .
XOpenth efront-passenger door .
XRemove thechild and th echild restrain tsystem from th efront-
passenger seat .
XMakesur ethat there are no objects on th eseat addin gto th e
weight.
The system may otherwise detec tth eadditional weigh tand inter-
pre tth eseat occupant's weigh tas greate rthan it actually is.
XKee pth eseat unoccupied ,close th efront-passenger door and
switch on th eignition .
XObserveth ePASSENGER AI RBA Gindicator lamp sin th ecenter
console and th emultifunction display and chec kth efollowing:
Seat unoccupied and ignition switche
d on
:
Raself-diagnosis is carrie dout .The PASSENGER AI RBA GOF Fand
PASSENGER AI RBA GON indicator lamp sligh tup simultaneousl y
for approximately six seconds
Rth ePASSENGER AI RBA GOF Findicator lamp mus tthen ligh tup
and remain lit after th eself-diagnosis .If th eindicator lamp is on ,
OCS (Occupant Classification System) has disabled th efront-
passenger fron tair bag (
Ypage 54 )
Rthedisplay message sFront Passenger Airbag Enable dSee Operator'sManualor Front Passenger Airbag Dis ‐abled See Operator'sManualmus tno tappear in th emulti-
function display.
XWait for aperiod of at least 60 seconds until th enecessar ysystem
checks hav ebeen completed.
XMak esur ethat th edisplay message sdo no tappear in th emulti-
function display.
If these condition sare fulfilled ,th efront-passenger seat can be occu-
pied again .Whether th ePASSENGER AI RBA GOF For ON indicator
lamp remain slit or goe sout depend son how OCS classifies th eoccu-
pant.
If th econdition sare no tfulfilled ,th esystem is no toperating correctly.
290Display messages
On-board computer and displays