ProblemPossible causes/consequences andMSolutions
While the map is being
updated from an exter-
nal data medium, you
see a message inform-
ing you that the data
medium containing the
digital map is incom-
patible with the vehicle
software.The data medium containing the digital map cannot be used for the
update.
XTo confirm the message: press the controller.
XRemove the data medium.
XHave the system database checked at an authorized Mercedes-
Benz Center.
ProblemPossible causes/consequences andMSolutions
The map software
update has failed.The data medium is dirty.
XClean the data medium.
XRestart the update.
The data medium is scratched.
XConsult an authorized Mercedes-Benz Center.
There is overheating due to excessive temperatures in the vehicle
interior.
XWait until the vehicle interior has cooled down.
XRestart the update.
COMAND's integrated hard disk is defective.
XConsult an authorized Mercedes-Benz Center.
ProblemPossible causes/consequences andMSolutions
COMAND asks for an
activation code during
the map update.The digital map is secured with an activation code.
XConsult an authorized Mercedes-Benz Center.
136Problems with the navigation system
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