2016 MERCEDES-BENZ S CLASS key

Problems with the SmartKey Problem
Possible causes/consequences and P Solutions
You can no longer lock or
unlock the vehicle using
the SmartKey. The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 82) and replace it if necessary
( Y
page 82).
If this does not work: X
Unlock ( Y
page 87) or lock ( Y
page 88) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves. X
Unlock ( Y
page 87) or lock ( Y
page 88) the vehicle using the
mechanical key.
The SmartKey is faulty. X
Unlock ( Y
page 87) or lock ( Y
page 88) the vehicle using the
mechanical key. X
Have the SmartKey checked at a qualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO. KEYLESS-GO was deactivated. X
Reactivate KEYLESS-GO ( Y
page 80).
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 82) and replace it if necessary
( Y
page 82).
If this does not work: X
Unlock ( Y
page 87) or lock ( Y
page 88) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves. X
Unlock ( Y
page 87) or lock ( Y
page 88) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning. X
Lock/unlock the vehicle using the remote control function of the
SmartKey. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function: X
Lock ( Y
page 87) or unlock ( Y
page 88) the vehicle using the
mechanical key. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.84
SmartKey
Opening and closing

Problem
Possible causes/consequences and P Solutions
The engine cannot be
started using the Smart-
Key. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X
Check the starter battery and charge it if necessary ( Y
page 374).
or X
Jump-start the vehicle ( Y
page 376).
or X
Consult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle. The vehicle is locked. X
Unlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 82) and replace it if necessary
( Y
page 82).
If this does not work: X
Start your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves. X
Start your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist workshop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
Doors
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment. Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position P R
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. Doors 85
Opening and closing Z

Unlocking and opening doors from
the inside You can open a door from inside the vehicle
even if it has been locked. You can only open the
rear doors from inside the vehicle if they are not
secured by the child-proof locks ( Y
page 67). If
the vehicle has been locked with the SmartKey
or with KEYLESS-GO, opening a door from the
inside will trigger the anti-theft alarm system.
Switch off the alarm ( Y
page 78).
X
To unlock and open a front door: pull door
handle D .
If the door is locked, locking knob C pops up.
The door is unlocked and opens. X
To unlock a rear door: pull door handle D .
Locking knob C pops up and the door
unlocks. X
To open a rear door: pull door handle D
again.
The door opens.
Centrally locking and unlocking the
vehicle from the inside You can centrally lock and unlock the vehicle
from the inside. The buttons are located on both
front doors. X
To unlock: press button C .X
To lock: press button D .
If the front-passenger door is closed, the vehi-
cle locks.
If the driver's door is open, the door stays
unlocked.
Meanwhile, the fuel filler flap will not be locked
or unlocked.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked with the
SmartKey or KEYLESS-GO.
The doors can be opened from the inside. You
can only open the rear doors from inside the
vehicle if they are not secured by the child-proof
locks ( Y
page 67).
If the vehicle has been locked with the SmartKey
or with KEYLESS-GO, opening a door from the
inside will trigger the anti-theft alarm system.
Switch off the alarm ( Y
page 78).
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if: R
the vehicle was locked using the locking but-
ton for the central locking, or R
if the vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked.86
Doors
Opening and closing

Aut oma tic locking featu reX
To deactivate: press and hold butto n C for
approximately fiv e seconds until a tone
sounds. X
To activate: press and hold butto n D for
approximately fiv e seconds until a tone
sounds.
If you press on e of th e two buttons and do no t
hear a tone , th e relevan t setting has already
been selected.
The vehicl e is locke d automatically when th e
ignition is switched on and th e wheels are turn-
ing .
You could therefor e be locke d out if:R
th e vehicl e is bein g pushed.R
th e vehicl e is bein g towed.R
th e vehicl e is on a roller dynamometer.
You can also switch th e automatic locking func-
tion on and off usin g th e multimedia system; see
th e separat e operating instructions.
Power closing Powe r closin g pulls th e door s and trunk lid int o
their locks automatically eve n if they are only
partly closed. X
To power close a door : push th e door int o
th e loc k up to th e first deten t position .
Powe r closin g will pull th e door fully closed.X
To power close th e trunk lid : lightl y push
th e trunk lid closed.
The powe r closin g function pulls th e trunk lid
closed. Unlocking the driver's door (mechan-
ical key) If th e vehicl e can no longer be locke d or
unlocke d wit h th e SmartKey or KEYLESS-GO ,
use th e mechanical key. X
Tak e th e mechanical ke y out of th e SmartKey
( Y
page 81).
X
Inser t th e mechanical ke y as far as it will go
int o opening C in th e protective cap .X
Pull and hold th e door handle. X
Pull th e protective cap on th e mechanical ke y
as straight as possibl e away from th e vehicl e
until it releases. X
Releas e th e door handle.
X
Inser t th e mechanical ke y int o th e loc k of th e
driver's door as far as it will go. X
Turn th e mechanical ke y counter-clockwise
as far as it will go to position G .
The locking knob pops up and th e door
unlocks . X
Turn th e mechanical ke y bac k and remove it .X
Inser t th e mechanical ke y int o th e SmartKey
( Y
page 82) . X
Carefully press th e protective cap onto th e
loc k cylinder until it engage s and is seatedDoors 87
Opening and closing Z

firmly. Do not pull the door handle when doing
so.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
( Y
page 78).
Locking the vehicle (mechanical key) If the vehicle can no longer be locked with the
SmartKey or KEYLESS-GO, use the mechanical
key. X
Open the driver's door. X
Close the front-passenger door, the rear
doors and the trunk lid. X
Press the locking button ( Y
page 86).X
Check whether the locking knobs on the
front-passenger door and the rear doors are
still visible. Press down the locking knobs by
hand, if necessary. X
Close the driver's door. X
Take the mechanical key out of the SmartKey
( Y
page 81).
X
Insert the mechanical key as far as it will go
into opening C in the protective cap.X
Pull and hold the door handle. X
Pull the protective cap on the mechanical key
as straight as possible away from the vehicle
until it releases. X
Release the door handle. X
Insert the mechanical key into the lock of the
driver's door as far as it will go. X
Turn the mechanical key clockwise as far as it
will go to position G .
The locking knob drops down and the driver's
door is locked. X
Turn the mechanical key back and remove it. X
Make sure that the doors and the trunk lid are
locked. X
Insert the mechanical key into the SmartKey
( Y
page 82). X
Carefully press the protective cap onto the
lock cylinder until it engages and is seated
firmly. Do not pull the door handle when doing
so.
If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft alarm
system is not armed.
Trunk
Important safety notes
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip88
Trunk
Opening and closing

over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
( Y
page 433).
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
You should preferably place luggage or loads in
the trunk. Observe the loading guidelines
( Y
page 325).
Obstruction detection with reversing
feature for the trunk lid Vehicles with trunk lid remote closing fea-
ture: the trunk lid is equipped with automatic
obstacle recognition with reversing feature. If a
solid object blocks or restricts the trunk lid
when automatically opening or closing, this pro-
cedure is stopped. If the trunk lid is stopped
during the closing procedure, it will open again
automatically. The automatic obstacle recogni-
tion with reversing feature is only an aid. It is not
a substitute for your attentiveness when open-
ing and closing the trunk lid.
G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
over the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If somebody becomes trapped: R
press the T button on the SmartKey, or R
pull or press the remote operating switch
on the driver's door or R
press the closing or locking button on the
trunk lid, or R
pull on the trunk lid handle
Vehicles with HANDS-FREE ACCESS: it is also
possible to stop the closing process by perform-
ing a kicking movement under the rear bumper.
Opening and closing manually
Opening
X
Press the T button on the SmartKey.
or X
Pull handle C .
The trunk lid opens.
Closing
X
Pull the trunk lid down using recess C .Trunk 89
Opening and closing Z

Vehicles with trunk lid remote closing fea-
ture or power closing: X
Lightly push the trunk lid closed.
The power closing function pulls the trunk lid
closed. X
Lock the vehicle if necessary with the 7
button on the SmartKey or with KEYLESS-GO
( Y
page 80).
i If KEYLESS-GO detects a SmartKey in the
trunk, the trunk lid cannot be locked. It then
opens again.
Opening/closing automatically from
outside
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the trunk lid. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey.R
pull or press the remote operating switch
on the driver's door. R
press the closing or locking button on the
trunk lid. R
pull the trunk lid handle
Vehicles with HANDS-FREE ACCESS: it is also
possible to stop the closing process by perform-
ing a kicking movement under the rear bumper.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning. Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
! The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
( Y
page 433).
Opening You can open the trunk lid automatically using
the SmartKey or the handle in the trunk lid. X
Press and hold the T button on the Smart-
Key until the trunk lid opens.
or X
If the trunk lid is unlocked, pull the trunk lid
handle and let it go again immediately.
Closing You can close the trunk lid automatically using
the SmartKey or the closing button in the trunk
lid.
X
Press closing button C on the trunk lid.
or X
If the SmartKey is located in the immediate
vicinity of the vehicle: press the T button
on the SmartKey.
You can release the button as soon as the
trunk lid starts to close. X
To stop the closing process: R
Press the T button on the SmartKey or R
Pull the trunk lid handle, or R
Press closing button C or locking but-
ton D on the trunk lid, or90
Trunk
Opening and closing

R
Press the remote operating switch on the
driver's door, or R
In vehicles with HANDS-FREE ACCESS:
kick into the sensor detection range under
the bumper with your foot.
i If the T button on the SmartKey is
pressed or HANDS-FREE ACCESS is initiated
after the closing process is stopped, the trunk
lid opens.
Vehicles with trunk lid remote closing fea-
ture and KEYLESS-GO: when all the doors are
closed, you can simultaneously close the trunk
lid and lock the vehicle. The SmartKey must be
located to the rear of the vehicle. X
Press and release locking button D on the
trunk lid.
If a KEYLESS-GO key is detected outside the
vehicle, the trunk lid closes and the vehicle
locks.
If KEYLESS-GO detects a second SmartKey out-
side the vehicle, the trunk lid remains closed.
If KEYLESS-GO detects a SmartKey in the trunk,
the trunk lid opens again after it is closed.
HANDS-FREE ACCESS
Important safety notes
G WARNING
The vehicle's exhaust system may be very hot.
You could burn yourself by touching the
exhaust system if you use HANDS-FREE
ACCESS. There is a risk of injury. Always
ensure that you only make the kicking move-
ment within the detection range of sensors.
! If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the trunk: R
using a car wash R
using a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
General notes
With KEYLESS-GO and HANDS-FREE ACCESS,
you can open or close the trunk lid or stop the
procedure without using your hands. This is use- ful if you have your hands full. To do this, make
a kicking movement under the bumper with your
foot.
Observe the following points: R
Carry your KEYLESS-GO key about your per-
son. The KEYLESS-GO key must be in the rear
detection range of the vehicle. R
When making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise
lose your balance e.g. on ice.
R
Always ensure that you only make the kicking
movement within the detection range of sen-
sors C . R
Stand at least 12 in (30 cm) away from the
rear area while doing so. R
Do not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly. R
HANDS-FREE ACCESS does not function
when the engine is started. R
Dirt caused by road salt around sensors C
may restrict functionality. R
Using the HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality. R
If a KEYLESS-GO key is within the rear detec-
tion range of KEYLESS-GO, HAND-FREE
ACCESS could be triggered. The trunk lid
could thus be opened or closed unintention-
ally, for example, if you: -
sit on the edge of the trunk. -
set something down or lift something up
behind the vehicle. -
move the charging cable through the detec-
tion range of the sensors. -
polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about your
person in these situations or in situations sim- Trunk 91
Opening and closing Z