2016 MERCEDES-BENZ S CLASS battery

then not necessary to continue applying the
brakes during the automatic stop phase. When
you depress the accelerator pedal, the engine
starts automatically and the braking effect of
the HOLD function is deactivated.
All vehicles (except Mercedes-AMG vehi-
cles): automatic engine switch-off can take
place a maximum of four times in a row (initial
stop, then three subsequent stops).
Mercedes-AMG vehicles: the number of con-
secutive automatic engine switch-offs is unlimi-
ted.
Automatic engine start The engine starts automatically if: R
you switch off the ECO start/stop function by
pressing the ECO button R
you switch to drive program S or MR
in transmission position D or N the brake
pedal is released and the HOLD function is not
active R
you depress the accelerator pedal R
you engage reverse gear RR
you move the transmission out of position PR
you unfasten your seat belt or open the driv-
er's door R
the vehicle starts to roll R
the brake system requires this R
the temperature in the vehicle interior devi-
ates from the set range R
the system detects moisture on the wind-
shield when the air-conditioning system is
switched on R
the battery's condition of charge is too low
Shifting the transmission to position P does not
start the engine. Deactivating or activating the ECO
start/stop function All vehicles (except Mercedes-AMG vehi-
cles) X
To deactivate: press ECO button C .
Indicator lamp D goes out.X
To activate: press ECO button C .
Indicator lamp D lights up.
If indicator lamp D is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. The engine will then
not be switched off automatically when the vehi-
cle stops.
If drive program S or M has been selected, the
ECO start/stop function is always deactivated.
If you switch on the ECO start/stop function
while drive program S is selected, the drive pro-
gram automatically switches to E .
Mercedes-AMG vehicles
X
To deactivate: in drive program C , press ECO
button C .
or X
Switch to drive program S or M ( Y
page 173).
Indicator lamp D goes out.Driving 167
Dr ivi ng an d parking Z

Problems with the engine Problem
Possible causes/consequences and P Solutions
The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics. R
There is a malfunction in the fuel supply.
Before attempting to start the engine again: X
Turn the SmartKey back to position 0 in the ignition lock.
or X
Press the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out. X
Try to start the engine again ( Y
page 164). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts: X
Consult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged. X
Jump-start the vehicle ( Y
page 376).
If the engine does not start despite attempts to jump-start it: X
Consult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high. X
Try to start the engine again.
If the engine still does not start: X
Consult a qualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system. X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it. X
Have the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently. X
Stop as soon as possible and allow the engine and the coolant to
cool down. X
Check the coolant level ( Y
page 356). Observe the warning notes
as you do so and add coolant if necessary. Driving 169
Driving and parking Z

Problems with fuel and the fuel tank Problem
Possible causes/consequences and P Solutions
Fuel is leaking from the
vehicle.
G WARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire. X
Apply the electric parking brake. X
Switch off the engine. X
Make sure that the ignition is switched off ( Y
page 162).
or X
When using the SmartKey, turn the SmartKey to position 0 in the
ignition lock and remove it ( Y
page 162).X
Do not restart the engine under any circumstances. X
Consult a qualified specialist workshop.
The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked. X
Unlock the vehicle ( Y
page 79).X
PLUG-IN HYBRID Vehicles: depressurize the fuel tank
( Y
page 178).
The SmartKey battery is discharged or nearly discharged. X
Unlock the vehicle using the mechanical key ( Y
page 81).
The fuel filler flap is unlocked, but the opening mechanism is jammed. X
Consult a qualified specialist workshop.
Charging the high-voltage battery
(PLUG-IN HYBRID vehicles)
Important safety notes
G DANGER
The vehicle's high-voltage electrical system is
under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop. G WARNING
In the event of a vehicle fire, the internal pres-
sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
G DANGER
If you use incorrectly installed mains sockets
or adapters, extension cables or similar to
connect the charging cable to a mains socket,
this could lead to fires or an electric shock.
There is a risk of fatal injury.180
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
Driving and parking

To avoid hazardous situations, observe the
following: R
Only connect the charging cable to mains
sockets that: -
are installed correctly and -
have been approved by an electrical spe-
cialist. R
For safety reasons, only use the charging
cables supplied with the vehicle, or charg-
ing cables which have been approved for
use with this vehicle. R
Never use a damaged charging cable. R
Do not use:-
Extension cables -
Cable drums -
Multiple sockets R
Do not use a socket adapter to connect the
charging cable to the mains socket. The
only exception is if the adapter has been
tested and approved by the manufacturer
for charging the high-voltage battery in an
electric vehicle. R
Always observe the safety notes in the
socket adapter's operating instructions.
G DANGER
Connecting the charging cable to the vehicle
via an incorrectly installed wallbox or by
means of adapters, extension cables or simi-
lar could cause a fire or an electric shock.
There is a risk of fatal injury.
To avoid hazardous situations, observe the
following: R
Only connect the charging cable to a wall-
box if: -
the wallbox is installed correctly -
the wallbox has been inspected by a
qualified electrician and -
the charging cable is undamaged R
Do not extend the charging cable R
Do not use an adapter R
Always observe the safety notes in the wall-
box's operating instructions The vehicle's high voltage electrical system is
under high voltage. R
Do not tamper with the high-voltage compo-
nents or the orange cables of the high-voltage
electrical system. R
Do not touch high-voltage components or the
orange cables of the high-voltage electrical
system when a vehicle has been involved in a
crash. R
Never touch damaged components or the
damaged orange cables of the high-voltage
electrical system. R
Do not remove the covers of the high-voltage
electrical system components that are
marked with a warning sticker.
General notes
Method of operation The vehicle is equipped with a high-voltage bat-
tery for driving. The high-voltage battery stores
the energy needed to operate the electric motor
and releases it again.
The electric motor uses energy that has been
stored in the high-voltage battery when pulling
away, accelerating and during the journey.
In overrun mode, kinetic energy is converted by
means of energy recuperation into electrical
energy and stored in the high-voltage battery.
Information on overrun mode ( Y
page 253).
The high-voltage battery can be charged as fol-
lows: R
through energy recuperation while the vehicle
is in motion R
through the combustion engine while driving
in CHARGE operating mode ( Y
page 243)R
with the relevant charging cable at an electri-
cal outlet while the vehicle is stationary R
at a wallbox while the vehicle is stationary R
at a charging station while the vehicle is sta-
tionary
The high-voltage battery can be charged in a
nominal voltage range from 100 V to 240 V.
You can view the condition of charge of the high-
voltage battery in the multifunction display. You
can find information in "PLUG-IN HYBRID oper-
ation", section "Menus and submenus" under
"Energy flow display" ( Y
page 245).Charging the high-voltage battery (PLUG-IN HYBRID vehicles) 181
Driving and parking Z

High and low outside temperatures Low outside temperatures
At very low outside temperatures the maximum
power output of the high-voltage battery may be
reduced. The high-voltage battery is then no
longer able to provide the normal electrical
power output.
High outside temperatures
To prevent damage to the high-voltage battery
due to very high outside temperatures, the max-
imum power output of the high-voltage battery
is reduced by the vehicle.
Energy consumption and electrical
range The maximum electrical range is generally
reduced by: R
high and low outside temperatures R
operating the climate control system R
switching on consumers
The battery's physical characteristics are such
that leaving the vehicle parked for long periods
at low outdoor temperatures without charging it
can lead to: R
a reduction in battery performance R
longer charge times
Notes on battery care Avoid storing or transporting the vehicle at
excessively high or low temperatures over a long
period.
If you park the vehicle and leave it stationary for
long periods: R
check the condition of charge of the high-
voltage battery more often R
connect the vehicle to a power supply
This prevents self-discharge and damage to the
high-voltage battery.
Terms of use
Please note the information on exceptions and
limitations in warranty documentation and in
the Maintenance Booklet. Handling the charging cable and charg-
ing cable controls Do not leave the charging cable controls
( Y
page 183) hanging loose from an electrical
outlet. Otherwise, this could result in a poor
contact with the electrical outlet and malfunc-
tions when charging the vehicle.
To ensure that the brackets within the charging
cable controls are not subjected to incorrect
loads, observe the following: R
Never lift or carry the controls by the charging
cable connector or the mains plug. R
To transport the charging cable, the charging
cable can be: -
wrapped around the controls or -
secured to the housing of the controls
Heat generated by the charging cable
and charging cable connector Pay attention to the "Important safety notes"
( Y
page 180).
During the charging process, the charging cable
and charging cable connector may heat up.
The charging cable and the charging cable con-
nector will only heat up within the permissible
limiting values, provided that: R
the power supply and the charging cable are
not damaged R
the instructions for handling the charging
cable and controls on the charging cable are
observed
If the charging cable or charging cable connec-
tor become too hot, have the mains power sup-
ply checked.
Protection device against overvoltage
! Overvoltage in the mains supply may dam-
age the vehicle. For this reason, the vehicle is
equipped with a protection device against
overvoltage in the mains supply. This device
may be triggered during severe thunder-
storms, for example, and may lead to the buil-
ding's fuse being tripped and an interruption
in the power supply. These functions protect
the vehicle. After the building fuse is switched
on again, the charging process resumes auto-
matically. Following an interruption in the
power supply or tripping of the building's fuse,
it may take up to 10 minutes for charging to
resume automatically.182
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
Driving and parking

Switch on the building protection system again
after it has been triggered. Otherwise, the
charging process cannot be continued.
General information about the charging
procedure Pay attention to the "Important safety notes"
( Y
page 180).
The vehicle socket is located in the rear bumper
on the right below the tail lamp.
The charge socket flap and the vehicle are cen-
trally locked or unlocked simultaneously.
Charging the high-voltage battery via
the electrical outlet
Charging cable for electrical outlets Important safety notes
! Only use the charging cable to charge the
high-voltage battery. Do not use the charging
cable for other purposes. It may otherwise be
damaged.
The vehicle is supplied with a country-specific
charging cable for connection to a mains socket.
Only use the charging cable supplied with the
vehicle or a charging cable approved for the
vehicle.
i If you use the supplied 12 A charging cable
to charge a high-voltage battery: R
the charge time increases considerably R
electrical consumption increases consider-
ably
Where possible, charge the high-voltage bat-
tery at a charging station ( Y
page 186). Only
then can certified electrical energy consump-
tion levels be reached.
i The charging process can vary depending on
the power supply. Therefore, always observe
the local information.
Information about charging from a wallbox can
be found at ( Y
page 185).
Information about charging at a charging station
can be found at ( Y
page 186). Stowing the charging cable The charging cable can be stowed and held in
place in the bag provided in the trunk of the
vehicle.
Controls on the charging cable
C
On-board voltage indicator D
Protective and indicator system display

Problems with the charging process Problem
Possible causes/consequences and P Solutions
The charge socket flap
cannot be opened. The charge socket flap is not unlocked. X
Unlock the vehicle ( Y
page 79).
If the key battery is discharged: X
Unlock the driver's door using the mechanical key ( Y
page 81).
or X
Unlock the vehicle centrally from the inside ( Y
page 86).
The charge socket flap is unlocked, but the opening mechanism is
jammed. X
Lock the vehicle and unlock it again.
If, after that, the opening mechanism is still jammed: X
Consult a qualified specialist workshop.
The high-voltage battery
is not being charged. The indicator lamp on the vehicle socket flashes red.
A malfunction has occurred during the initialization of the charging
process or during charging. X
Disconnect the charging cable connector from the vehicle socket
and plug it back into the vehicle socket.
If the problem persists: X
Have the mains socket checked for correct function or use another
mains socket.
or X
Use a different charging station.
or X
Consult a qualified specialist workshop.Charging the high-voltage battery (PLUG-IN HYBRID vehicles) 187
Driving and parking Z

Problem
Possible causes/consequences and P Solutions
The indicator lamp on the vehicle socket does not light up.
No connection can be established between the vehicle and the exter-
nal power source. X
Connect the charging cable once again.
If the problem persists: X
Have the mains socket checked for correct function or use another
mains socket.
or X
Use a different charging station.
or X
Consult a qualified specialist workshop.
The charging cable con-
nector cannot be
removed from the vehi-
cle socket. The snap fastener on the charging cable connector is locked. X
Press and hold the button on the charging cable connector. The
snap fastener on the vehicle socket is unlocked. X
Remove the charging cable connector from the vehicle socket.
If the snap fastener on the charging cable connector is locked: X
Press and hold the button on the charging cable connector and try
to release the lock.
Online access to the vehicle
General information
G WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
i Operation of integrated information sys-
tems and communications equipment in
the vehicle: you must observe the legal
requirements for the country in which you are
currently driving.
Via the "My Mercedes Electric - Vehicle Home-
page", you can call up remote query and remote
configuration functions for your vehicle. This is possible from an Internet-enabled computer, as
well as many modern smartphones.
Please call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) to
obtain the relevant Internet address.
Access to "My Mercedes Electric - Vehicle
Homepage" is dependent on the contractual
periods of mbrace. Activated access to the
mbrace emergency call system is required for
use.
In order to use the "My Mercedes Electric - Vehi-
cle Homepage ", you must agree to the local
terms of use.
Further information on supported devices, avail-
able languages and contractual periods can be
obtained from any authorized Mercedes-Benz
Center.
In order to call up the "Mercedes Electric - Vehi-
cle Homepage", the vehicle must be connected
to the Internet ( Y
page 189).
Notes on data protection
Bear in mind that the "My Mercedes Electric -
Vehicle Homepage" offers access to your data.188
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
Driving and parking