2016 MERCEDES-BENZ S CLASS lock

Problems with the charging process Problem
Possible causes/consequences and P Solutions
The charge socket flap
cannot be opened. The charge socket flap is not unlocked. X
Unlock the vehicle ( Y
page 79).
If the key battery is discharged: X
Unlock the driver's door using the mechanical key ( Y
page 81).
or X
Unlock the vehicle centrally from the inside ( Y
page 86).
The charge socket flap is unlocked, but the opening mechanism is
jammed. X
Lock the vehicle and unlock it again.
If, after that, the opening mechanism is still jammed: X
Consult a qualified specialist workshop.
The high-voltage battery
is not being charged. The indicator lamp on the vehicle socket flashes red.
A malfunction has occurred during the initialization of the charging
process or during charging. X
Disconnect the charging cable connector from the vehicle socket
and plug it back into the vehicle socket.
If the problem persists: X
Have the mains socket checked for correct function or use another
mains socket.
or X
Use a different charging station.
or X
Consult a qualified specialist workshop.Charging the high-voltage battery (PLUG-IN HYBRID vehicles) 187
Driving and parking Z

Problem
Possible causes/consequences and P Solutions
The indicator lamp on the vehicle socket does not light up.
No connection can be established between the vehicle and the exter-
nal power source. X
Connect the charging cable once again.
If the problem persists: X
Have the mains socket checked for correct function or use another
mains socket.
or X
Use a different charging station.
or X
Consult a qualified specialist workshop.
The charging cable con-
nector cannot be
removed from the vehi-
cle socket. The snap fastener on the charging cable connector is locked. X
Press and hold the button on the charging cable connector. The
snap fastener on the vehicle socket is unlocked. X
Remove the charging cable connector from the vehicle socket.
If the snap fastener on the charging cable connector is locked: X
Press and hold the button on the charging cable connector and try
to release the lock.
Online access to the vehicle
General information
G WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
i Operation of integrated information sys-
tems and communications equipment in
the vehicle: you must observe the legal
requirements for the country in which you are
currently driving.
Via the "My Mercedes Electric - Vehicle Home-
page", you can call up remote query and remote
configuration functions for your vehicle. This is possible from an Internet-enabled computer, as
well as many modern smartphones.
Please call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) to
obtain the relevant Internet address.
Access to "My Mercedes Electric - Vehicle
Homepage" is dependent on the contractual
periods of mbrace. Activated access to the
mbrace emergency call system is required for
use.
In order to use the "My Mercedes Electric - Vehi-
cle Homepage ", you must agree to the local
terms of use.
Further information on supported devices, avail-
able languages and contractual periods can be
obtained from any authorized Mercedes-Benz
Center.
In order to call up the "Mercedes Electric - Vehi-
cle Homepage", the vehicle must be connected
to the Internet ( Y
page 189).
Notes on data protection
Bear in mind that the "My Mercedes Electric -
Vehicle Homepage" offers access to your data.188
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
Driving and parking

i Prevent unauthorized persons from
accessing this data.
Every person who has access to the informa-
tion stated can use the functions on the "My
Mercedes Electric - Vehicle Homepage".
i Information when selling a vehicle or
buying a used vehicle: R
If you sell your vehicle, you are obliged to
delete the vehicle from your personal area
on the "My Mercedes Electric - Vehicle
Homepage". R
If you have bought a used vehicle, it is pos-
sible that the previous owner still has
access to the "My Mercedes Electric - Vehi-
cle Homepage".
Calling up functions The "My Mercedes Electric - Vehicle Homepage"
allows you access to information about your
vehicle and its functions using remote query and
remote configuration.
The following functions can be accessed: R
request the current condition of charge of the
high-voltage battery R
program the departure time ( Y
page 272)R
set or activate the "Pre-entry climate control
at departure time" function (see the separate
COMAND operating instructions)
Information on additional functions and operat-
ing instructions can be found on the "My
Mercedes Electric - Vehicle Homepage".
Connecting the vehicle to the Internet
i This function is not available in all countries
and requires activated access to the mbrace
emergency call system.
The "My Mercedes Electric - Vehicle Homepage"
can be used if the vehicle has a connection to
the Internet via a mobile phone network. The
necessary data is transmitted by radio. The vehi-
cle automatically recognizes whether a connec-
tion to the Internet is possible or not. No presets
are necessary.
i Restrictions in reception are possible if the
vehicle is in an underground car park, for
example. Restrictions may also occur in areas
with poor mobile network coverage. Parking
Important safety notes
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P . R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally: R
the electric parking brake must be applied. R
the transmission must be in position P and the
SmartKey must be removed from the ignition
lock. R
the front wheels must be turned towards the
curb on steep uphill or downhill gradients. R
the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients. R
a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients. Parking 189
Driving and parking Z

Switching off the engine
Important safety notes
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Using the SmartKey X
Apply the electric parking brake. X
Shift the transmission to position P .X
Turn the SmartKey to position 0 in the ignition
lock and remove it.
The immobilizer is activated.
If you switch the engine off with the trans-
mission in position R or D , the automatic
transmission shifts to N automatically.
If you then open the driver's door or the front-
passenger door or remove the SmartKey from
the ignition, the automatic transmission shifts
to P automatically.
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system: X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N .X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
Using the Start/Stop button X
Apply the electric parking brake. X
Shift the transmission to position P .X
Press the Start/Stop button ( Y
page 162)
The engine stops and all the indicator lamps in
the instrument cluster go out. When the driver's door is closed, this corre-
sponds to SmartKey position 1 . When the
driver's door is open, this corresponds to
SmartKey position 0 : "SmartKey removed".
If you switch the engine off with the transmis-
sion in position R or D , the automatic transmis-
sion shifts to N automatically.
If you then open the driver's or front-passenger
door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system: X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Remove the Start/Stop button from the igni-
tion lock. X
Insert the SmartKey into the ignition lock. X
Shift to neutral N .X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
The engine can be switched off in an emergency
while the vehicle is in motion by pressing and
holding the Start/Stop button for three sec-
onds. This function operates independently of
the ECO start/stop automatic engine switch-off
function.
Electric parking brake
General notes
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.190
Parking
Driving and parking

When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake. X
If this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away. X
Shift the automatic transmission to position
P .
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake performs a function
test at regular intervals while the engine is
switched off. The sounds that can be heard while
this is occurring are normal.
Applying or releasing manually
X
To engage: push handle C .
When the electric parking brake is applied,
the red I (USA only) or $ (Canada
only) indicator lamp lights up in the instru-
ment cluster.
The electric parking brake can also be applied
when the SmartKey is removed. X
To release: pull handle C .
The red I (USA only) or $ (Canada
only) indicator lamp in the instrument cluster
goes out.
The electric parking brake can only be released: R
when the SmartKey is in position 1 or 2 in the
ignition lock ( Y
page 162) or R
if the ignition was switched on using the
Start/Stop button
Applying automatically The electric parking brake is automatically
applied when the transmission is in position P
and: R
the engine is switched off or R
the driver is not wearing a seat belt and the
driver's door is opened
To prevent the electric parking brake from being
automatically applied, pull handle C .
The electric parking brake is also engaged auto-
matically if: R
DISTRONIC PLUS brings the vehicle to a
standstill or R
the HOLD function is keeping the vehicle sta-
tionary R
Active Parking Assist is keeping the vehicle
stationary
In addition, at least one of the following condi-
tions must be fulfilled: R
the engine is switched off R
the driver is not wearing a seat belt and the
driver's door is opened R
there is a system malfunction R
the power supply is insufficient R
the vehicle is stationary for a lengthy period
The red I (USA only) or $ (Canada only)
indicator lamp in the instrument cluster lights
up.
The electric parking brake is not automatically
engaged if the engine is switched off by the ECO
start/stop function.
Releasing automatically
The electric parking brake is released automat-
ically when all of the following conditions are
fulfilled: R
the engine is running. R
the transmission is in position D or R .Parking 191
Driving and parking Z

Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance. R
In order to prevent any salt build-up, apply the
brakes occasionally while paying attention to
the traffic conditions. R
Carefully depress the brake pedal and the
beginning and end of a journey. R
Maintain a greater distance to the vehicle
ahead.
Servicing the brakes
! The brake fluid level may be too low, if: R
if the red brake warning lamp lights up in
the instrument cluster and R
you hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
! Vehicles with 4MATIC: function or per-
formance tests may only be carried out on a 2-
axle dynamometer. If you wish to operate the
vehicle on such a dynamometer, please con-
sult a qualified specialist workshop in
advance. You could otherwise damage the
drive train or the brake system.
! Vehicles with 4MATIC: the ESP ®
system
operates automatically. The engine and the
ignition must therefore be switched off (the
SmartKey must be in position 0 or 1 in the
ignition lock or the Start/Stop button must be
in position 0 or 1 ) if the electric parking brake
is tested on a brake dynamometer.
Braking triggered automatically by ESP ®
may
cause severe damage to the brake system. ! Vehicles without 4MATIC: the ESP ®
sys-
tem operates automatically. The engine and
the ignition must therefore be switched off
(the SmartKey must be in position 0 or 1 in the
ignition lock or the Start/Stop button must be
in position 0 or 1 ) if: R
the electric parking brake is tested using a
brake dynamometer. R
the vehicle is towed with one axle raised.
Braking triggered automatically by ESP ®
may
cause severe damage to the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals.
Information on BAS (Brake Assist) ( Y
page 69)
and BAS PLUS (Brake Assist PLUS) ( Y
page 69).
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake disks
and brake pads/linings: R
brake disks that have been approved by
Mercedes-Benz R
brake pads/linings that have been approved
by Mercedes-Benz or that are of an equivalent
standard of quality
Other brake disks or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake disks and brake pads/
linings on an axle at the same time. Always
install new brake pads/linings when replacing
brake disks.
The vehicle is equipped with lightweight brake
disks to which the wheel assembly with rim and
threaded connection is matched.
The use of brake disks other than those
approved by Mercedes-Benz can change the
track width and is subject to approval, if appli-
cable.
Shock-type loads when handling the brake
discs, such as when changing wheels, can lead
to a reduction in comfort when driving with light-
weight brake discs. Avoid shock-type loads on
the lightweight brake disks, particularly on the
brake plate.
Mercedes-Benz recommends that you only use
brake fluid that has been specially approved for
your vehicle by Mercedes-Benz, or which corre- Driving tips 195
Driving and parking Z

sponds to an equivalent quality standard. Brake
fluid which has not been approved for
Mercedes-Benz vehicles or which is not of an
equivalent quality could affect your vehicle's
operating safety.
AMG high-performance and ceramic
brakes The high-performance brake system is only
available on Mercedes-AMG vehicles.
The AMG brake systems are designed for heavy
loads. This may lead to noise when braking. This
will depend on: R
Speed R
Braking force R
Environmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake
system, such as the brake pads/linings or brake
discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An
aggressive driving style will lead to high wear.
You can obtain more information on this from a
qualified specialist workshop.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.
Excessive heavy braking results in correspond-
ingly high brake wear. Observe the brake wear
warning lamp in the instrument cluster and note
any brake status messages in the multifunction
display. Especially for high performance driving,
it is important to maintain and have the brake
system checked regularly.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if: R
you drive at low speeds R
the tires have adequate tread depth For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner: R
lower your speed R
avoid ruts R
avoid sudden steering movements R
brake carefully
Driving on flooded roads
! Do not drive through flooded areas. Check
the depth of any water before driving through
it. Drive slowly through standing water. Oth-
erwise, water may enter the vehicle interior or
the engine compartment. This can damage
the electronic components in the engine or
the automatic transmission. Water can also
be drawn in by the engine's air suction nozzles
and this can cause engine damage.
Winter driving
G WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
G DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter.196
Driving tips
Driving and parking

The electric parking brake secures the vehicle
automatically if the HOLD function is activated
when the vehicle is stationary and: R
a system malfunction occurs. R
the power supply is not sufficient.
If a malfunction in the electric parking brake
occurs, then the transmission may also be shif-
ted into position P automatically.
MAGIC BODY CONTROL
General notes MAGIC BODY CONTROL consists of Active Body
Control (ABC), ROAD SURFACE SCAN as well as
automatic vehicle stabilization in the event of a
crosswind.
Your vehicle automatically adjusts its ride height
to improve driving safety and reduce fuel con-
sumption. The suspension mode is adjusted
according to your selection (sports or comfort),
the road surface conditions and the vehicle load.
A multifunction camera detects bumps in the
road surface before the vehicle drives over
them. This reduces chassis movements.
Important safety notes
G WARNING
When the vehicle is being lowered, people
could become trapped if their limbs are
between the vehicle body and the wheels or
underneath the vehicle. There is a risk of
injury.
Make sure no one is underneath the vehicle or
in the immediate vicinity of the wheel arches
when the vehicle is being lowered.
! The vehicle is lowered when the engine is
switched off. When parking, position your
vehicle so that it does not make contact with
the curb as the vehicle is lowered. Your vehi-
cle could otherwise be damaged.
Crosswind Assist
The crosswind stabilization operates by chang-
ing wheel loads through adjusting the ABC
spring struts. It reduces impairments in handling
when driving in a straight line and assists during
countersteering. Crosswind Assist is active in the speed range
between 50 mph (80 km/ h) and
130 mph (210 km/h) when driving straight
ahead or cornering gently.
Active Body Control ABC Vehicle level All vehicles except AMG vehicles: depending
on the vehicle level that has been set, the vehi-
cle automatically adjusts its height dependent
on the current speed. The vehicle is lowered by
up to 0.6 in (15 mm ) as the speed increases. As
the speed is reduced, the vehicle is raised up to
the set vehicle height.
AMG vehicles: depending on the vehicle level
that has been selected, the vehicle automati-
cally adjusts its height dependent on the current
speed. The vehicle is lowered by up to 0.4 in
(10 mm) below the normal level as the speed
increases. As the speed is reduced, the vehicle
is raised up to the set vehicle height.
Select the "Normal" setting for normal road con-
ditions and "Raised" for driving with snow chains
or in particularly poor road conditions.
Setting the vehicle level X
To raise the vehicle: press button C .
Indicator lamp D lights up.X
To lower the vehicle: press button C again.
Indicator lamp D goes out.
Your selection remains stored even if you
remove the SmartKey from the ignition lock.
Suspension tuning
The electronically controlled ABC suspension
system detects the vehicle level and the vehicle
load and adjusts the setting accordingly. You
can also choose between a particularly sporty or
a comfortable tuning.210
Driving systems
Driving and parking