2016 MERCEDES-BENZ S-Class COUPE door lock

Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e.g. for iPhone®,
Android)
To do this, you will need your identification
number and password.
Vehicle remote closing
The vehicle remote-closing feature can be
used when you have forgotten to lock the
vehicle and you are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may
be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely.
The vehicle remote closing feature is availa-
ble if the relevant mobile phone network is
available and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Cen-
ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Locked Remotelymessage appears in the
multifunction display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e .g. for iPhone®,
Android)
To do this, you will need your identification
number and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Cen-
ter contacts you and the local law enforce-
ment agency if the vehicle is located.
However, only the law enforcement agency
is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of
assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center or a recovery vehicle
is called.
If vehicle data needs to be transferred during an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
Center.
The Roadside Assistance Connected
message appears in the display. If the Vehicle
Health Check can be started, the Request
for Vehicle Diagnostics Received
Start vehicle diagnostics?message
appears in the display.
Features315
Stowage and features
Z

When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programing
Programming buttons
Pay attention to the "Important safety notes"
(
Ypage 317).
Garage door remote control Ais not inclu-
ded with the integrated garage door opener.
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 151).
XSelect one of buttons ;to? to use to
control the garage door drive.
XTo start programming mode: press and
hold one of buttons ;to? on the inte-
grated garage door opener.
The garage door opener is now in program-
ming mode. After a short time, indicator
lamp :lights up yellow.
Indicator lamp :lights up yellow as soon
as button ;,=or? is programming for
the first time. If the selected button has
already been programmed, indicator lamp
:will only light up yellow after ten
seconds have elapsed.
XRelease button ;,=or?. Indicator
lamp :flashes yellow.
XTo program the remote control: point
garage door remote control Atowards
buttons ;to? on the rear-view mirror at
a distance of 2 to 8 in (5 to 20 cm).
XPress and hold button Bon remote control
A until indicator lamp :lights up green.
When indicator lamp :lights up green:
programming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The next step is
to synchronize the rolling code
(
Ypage 318).
XRelease button Bon remote control Afor
the garage door drive system.
If indicator lamp :lights up red: repeat the
programing procedure for the correspond-
ing button on the rear-view mirror. When
doing so, vary the distance between remote
control Aand the rear-view mirror.
The required distance between remote
control Aand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be neces-
sary. You should test every position for at
least 25 seconds before trying another
position.
Synchronizing the rolling code
Pay attention to the "Important safety notes"
(
Ypage 317).
If the garage door system uses a rolling code,
you will also have to synchronize the garage
door system with the integrated garage door
opener in t

he rear-view mirror. To do this you
will need to use the programming button on
the door drive control panel. The program-
ming button may be positioned in different
places depending on the manufacturer. It is
usually located on the door drive unit on the
garage ceiling.
Familiarize yourself with the garage door
drive operating instructions, e.g. under "Pro-
318Features
Stowage and features

gramming of additional remote controls",
before carrying out the following steps.
Your vehicle must be within reach of the
garage door or gate opener drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
XTurn the SmartKey to position2in the igni-
tion lock (
Ypage 151).
XGet out of the vehicle.
XPress the programming button on the door drive unit.
Usually, you now have 30 seconds to ini-
tiate the next step.
XGet into the vehicle.
XPress previously programmed button ;,
= or? on the integrated garage door
opener multiple times until the door closes.
The rolling code synchronization is then
complete.
Notes on programming the remote con-
trol
Canadian radio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds. Therefore, these signals may not last long
enough for the integrated garage door
opener. The signal is not recognized during
programming. Comparable with Canadian
law, some U.S. garage door openers also fea-
ture a "break".
Proceed as follows:
Rif you live in Canada
Rif you have difficulties programming the
garage door opener (regardless of where
you live) when using the programming
steps
XPress and hold one of buttons ;to? on
the integrated garage door opener.
After a short time, indicator lamp :lights
up yellow.
XRelease the button.
Indicator lamp :flashes yellow.
XPress button Bof garage door remote
control Afor two seconds, then release it
for two seconds.
XPress button Bagain for two seconds.
XRepeat this sequence on button Bof
remote control Auntil indicator lamp :
lights up green.
When indicator lamp :lights up green:
programming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The next step is
to synchronize the rolling code.
XRelease button Bof remote control Aof
the garage door drive.
If indicator lamp :lights up red: repeat the
programming process for the correspond-
ing button on the rear-view mirror. When
doing so, vary the distance between remote
control Aand the rear-view mirror.
The required distance bet

ween remote
control Aand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be neces-
sary. You should test every position for at
least 25 seconds before trying another
position.
Problems when programming
If you are experiencing problems programing
the integrated garage door opener on the
rear-view mirror, take note of the following
instructions:
RCheck the transmitter frequency used by
garage door drive remote control Aand
whether it is supported. The transmitter
frequency can usually be found on the back
of the garage door drive remote control.
The integrated garage door opener is com-
patible with devices that have units which
operate in the frequency range of 280 to
433 MHz.
RReplace the batteries in garage door
remote control A. This increases the like-
lihood that garage door remote control A
will transmit a strong and precise signal to
the integrated garage door opener.
Features319
Stowage and features
Z

RWhen programming, hold remote control
Aat varying distances and angles from the
button which you are programming. Try var-
ious angles at a distance between 2and
12 inches (5to 30 cm) or at the same angle
but at varying distances.
RIf another remote control is available for the
same garage door drive, repeat the same
programming steps with this remote con-
trol. Before performing these steps, make
sure that new batteries have been installed
in garage door drive remote control A.
RNote that some remote controls only trans-
mit for a limited amount of time (the indi-
cator lamp on the remote control goes out). Press button Bon remote control Aagain
before transmission ends.
RAlign the antenna cable of the garage door
opener unit. This can improve signal recep-
tion/transmission.
Opening/closing the garage door
After it has been programmed, the integrated
garage door opener performs the function of
the garage door system remote control.
Please also read the operating instructions
for the garage door system.
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 151).
XPress button ;,=or? which you have
programmed to operate the garage door.
Garage door system with a fixed code: indi-
cator lamp :lights up green.
Garage door system with a rolling code:
indicator lamp :flashes green.
The transmitter will transmit a signal as
long as the button is pressed. The trans-
mission is halted after a maximum of ten
seconds and indicator lamp :lights up
yellow.
XPress button ;,=or? again if neces-
sary.
Clearing the memory
Make sure that you clear the memory of the
integrated garage door opener before selling
the vehicle.
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 151).
XPress and hold buttons ;and ?.
The indicator lamp initially lights up yellow
and then green.
XRelease buttons ;and ?.
The memory of the integrated garage door
opener in the rear-view mirror is cleared.
Floormats
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
XDriver's seat/front-passenger seat:
slide the respective seat back.
XRear seats: slide the respective seat for-
wards.
XTo install: place the floormat in the foot-
well.
320Features
Stowage and features

To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-tion in the following or other similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows are fully closed.
Rthe ventilation/heating is switched off
(the OFF button has been pressed).
Rthe windshield wiper switch is at position
0.
Rthe 360° camera or rear view camera is
switched off.
The vehicle may otherwise be damaged.
!If the SmartKey is within the rear detec-
tion range of KEYLESS-GO, the following
situations, for example, could lead to the
unintentional opening of the trunk:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least
10 ft (3 m) away from the vehicle.
!Make sure that the automatic transmis-
sion is in neutral position Nwhen washing
your vehicle in a tow-through car wash. The
vehicle may otherwise be damaged.
ROperating with the SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door when the engine is switched off or
at very low speeds. Otherwise, when in
transmission position Dor Rthe auto-
matic transmission will automatically
switch to park position Pand block the
wheels.
ROperating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low speeds. Otherwise, when in transmission
position
Dor Rthe automatic transmis-
sion will automatically switch to park
position Pand block the wheels.
Observe the following to make sure that the
automatic transmission stays in position N
neutral:
Operating with the SmartKey:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake, if nec-
essary.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
Operating with the Start/S top but
ton:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
XEngage park positionP.
XRelease the brake pedal.
XRemove Start/Stop button from ignition
lock (
Ypage 151).
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress and hold the brake pedal.
XShift to neutralN.
XRelease the brake pedal.
XRelease the electric parking brake, if nec-
essary.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
332Care
Maintenance and care

XSecure the vehicle against rolling away
(
Ypage 170).
XIf possible, bring the front wheels into the
straight-ahead position.
XSwitch off the engine.
XOpen the driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
XRemove the Start/Stop button from the
ignition lock (
Ypage 151).
or, if the SmartKey is inserted in the ignition
lock:
XRemove the SmartKey from the ignition
lock.
XMake sure that the engine cannot be star-
ted via your smartphone (
Ypage 154).
XMake sure that the passengers are not
endangered as they do so. Make sure that
no one is near the danger area while a
wheel is being changed. Anyone who is not directly assisting in the wheel change
should, for example, stand behind the bar-
rier.
XGet out of the vehicle. Pay attention to traf-
fic conditions when doing so.
XClose the driver's door.
MOExtended tires (tires with run-flat
properties)
General notes
With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking next to the tire size designation, the load-
bearing capacity and the speed index
(
Ypage 377). MOExtended tires may only be used in con-
junction with an active tire pressure monitor.
If a pressure loss warning message
appears in the multifunction display:
Robserve the instructions in the display mes-
sages (
Ypage 279).
Rcheck the tire for damage.
Rif driving on, observe the following notes.
The driving distance possible in run-flat mode
is approximately 50 miles (80 km) when the
vehicle is partially laden and approximately
18 miles (30 km) when the vehicle is fully
laden.
In addition to the vehicle load, the driving dis-
tance possible depends upon:
Rvehicle speed
Rroad condition
Routside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving condi-
tions/maneuver, or it can be increased
through a moderate style of driving.
The driving distance possible in run-flat mode
i

s counted from the moment the tire pressure
loss warning appears in the multifunction dis-
play.
You must not exceed a maximum speed of
50 mph (80 km/h).
iWhen replacing one or all tires, please
observe the following specifications for
your vehicle's tires:
Rsize
Rthe type and
Rthe "MOExtended" mark
If a tire has gone flat and cannot be
replaced with a MOExtended tire, a stand-
ard tire may be used as a temporary meas-
ure. Make sure that you use the proper size
and type (summer or winter tire).
iVehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that
you additionally equip your vehicle with a
Flat tire343
Breakdown assistance

Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (
Ypage 399).
!When COLLISION PREVENTION ASSIST
PLUS, DISTRONIC PLUS or the HOLD func-
tion is activated, the vehicle brakes auto-
matically in certain situations. To avoid
damage to the vehicle, deactivate these
systems in the following or similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
!Secure the tow rope or tow bar to the
towing eye only. Otherwise, the vehicle
could become damaged.
!Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the veh icle w
ith a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
!Shift the automatic transmission to Nand
do not open the driver's or front passeng-
er's door during towing. The automatic
transmission may otherwise shift to posi-
tion P, which could damage the transmis-
sion.
!Do not tow with sling-type equipment.
This could damage the vehicle.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be raised and transported.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle has suffered transmission dam-
age, have it transported on a transporter or
trailer.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed.
354Towing and tow-starting
Breakdown assistance

If the automatic transmission cannot be shif-
ted to positionN, have the vehicle transpor-
ted on a transporter or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in
the ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to position N
iDeactivate the automatic locking feature
(
Ypage 90). You could otherwise be locked
out when pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eyes are
located in the bumpers. They are at the front
and at the rear under covers :.
XRemove the towing eye from the vehicle
tool kit/stowage tray (
Ypage 342).
XPress the mark on cover:inwards in the
direction of the arrow.
XRemove cover :from the opening.
XScrew in the towing eye clockwise as far as
it will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach cover :to the bumper and press
until it engages.
XPlace the towing eye in the vehicle tool kit/
stowage tray.
Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(
Ypage 354).
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock.
In order to ensure that the automatic trans-
mission stays in position Nwhen towing the
vehicle, you must observe the following
points:
XYou must use the SmartKey instead of the
Start/Stop button (
Ypage 151).
XMake sure that the vehicle is stationary and
the SmartKey in the ignition lock is in posi-
tion 0.
XTurn the SmartKey to position 2in the igni-
tion lock.
XDepress and hold the brake pedal.
XShift the automatic transmission to posi-
tion N.
XRelease the brake pedal.
XRelease the electric parking brake.
XLeave the SmartKey in position 2in the
ignition lock.
XSwitch on the hazard warning lamps
(
Ypage 126).
iIn order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the com-
bination switch as usual. In this case, only
the indicator lamps for the direction of
travel flash. After resetting the combina-
Towing and tow-starting355
Breakdown assistance
Z