2016 MERCEDES-BENZ S-Class COUPE towing

4MATIC (permanent four-wheel drive)
4MATIC ensures that all four wheels are per-
manently driven. Together with ESP®, it
improves the traction of your vehicle when-
ever a drive wheel spins due to insufficient
grip.
If you fail to adapt your driving style, 4MATIC can neither reduce the risk of accident nor
override the laws of physics. 4MATIC cannot
take account of road, weather and traffic con-
ditions. 4MATIC is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in your lane.
If a drive wheel spins due to insufficient grip:
ROnly depress the accelerator pedal as far as
necessary when pulling away.
RAccelerate less when driving.
!Never tow the vehicle with one axle
raised. This may damage the transfer case. Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground or
be fully raised. Observe the instructions fortowing the vehicle with all wheels in full
contact with the ground.
iIn wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires (M+S tires), with snow
chains if necessary.
PARKTRONIC
Important safety notes
PARKTRONIC is an electronic parking aid with ultrasonic sensors. It monitors the area
around your vehicle using six sensors in the
front bumper and six sensors in the rear
bumper. PARKTRONIC indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is only an aid. It is not a replace-
ment for your attention to your immediate
surroundings. You are always responsible for safe maneuvering, parking and exiting a park-
ing space. When maneuvering, parking or
pulling out of a parking space, make sure that
there are no persons, animals or objects in
the area in which you are maneuvering.
!When parking, pay particular attention to
objects above or below the sensors, such
as flower pots or trailer drawbars.
PARKTRONIC does not detect such objects
when they are in the immediate vicinity of
the vehicle. You could damage the vehicle
or the objects.
The sensors may not detect snow and other
objects that absorb ultrasonic waves.
Ultrasonic sources such as an automatic
car wash, the compressed-air brakes on a
truck or a pneumatic drill could cause
PARKTRONIC to malfunction.
PARKTRONIC may not function correctly on
uneven terrain.
PARKTRONIC is activated automatically when
you:
Rswitch on the ignition
Rshift the transmission to position D,Ror N
PARKTRONIC is deactivated at speeds above
11 mph (18 km/h). It is reactivated at lower
speeds.
Range of the sensors
General notes
PARKTRONIC does not take objects into con-
sideration that are:
Rbelow the detection range, e.g. people, ani-
mals or objects.
Rabove the detection range, e.g. overhang-
ing loads, truck overhangs or loading
ramps.
Driving systems199
Driving and parking
Z

If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND display indicates that a call is
active. During the call, you can change to the
navigation menu by pressing the NAVI button
on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 315).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a
Roadside Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call button Fis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND button
for ending a phone call.
MB Info call button
XTo call MB Info: press MB Info call but-
ton :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting
Callmessage appears in
the multifunction display. The audio output
is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND display indicates that a call is
active. During the call, you can change to the
navigation menu by pressing the NAVI button
on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
You can find further information on the
mbrace system under "Owners Online" at
http://www.mbusa.com.
312Features
Stowage and features

To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-tion in the following or other similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows are fully closed.
Rthe ventilation/heating is switched off
(the OFF button has been pressed).
Rthe windshield wiper switch is at position
0.
Rthe 360° camera or rear view camera is
switched off.
The vehicle may otherwise be damaged.
!If the SmartKey is within the rear detec-
tion range of KEYLESS-GO, the following
situations, for example, could lead to the
unintentional opening of the trunk:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least
10 ft (3 m) away from the vehicle.
!Make sure that the automatic transmis-
sion is in neutral position Nwhen washing
your vehicle in a tow-through car wash. The
vehicle may otherwise be damaged.
ROperating with the SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door when the engine is switched off or
at very low speeds. Otherwise, when in
transmission position Dor Rthe auto-
matic transmission will automatically
switch to park position Pand block the
wheels.
ROperating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low speeds. Otherwise, when in transmission
position
Dor Rthe automatic transmis-
sion will automatically switch to park
position Pand block the wheels.
Observe the following to make sure that the
automatic transmission stays in position N
neutral:
Operating with the SmartKey:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake, if nec-
essary.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
Operating with the Start/S top but
ton:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
XEngage park positionP.
XRelease the brake pedal.
XRemove Start/Stop button from ignition
lock (
Ypage 151).
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress and hold the brake pedal.
XShift to neutralN.
XRelease the brake pedal.
XRelease the electric parking brake, if nec-
essary.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
332Care
Maintenance and care

Useful information............................342
Where will I find...? ...........................342
Flat tire .............................................. 342
Battery (vehicle) ................................ 347
Jump-starting .................................... 351
Towing and tow-starting ..................354
Fuses .................................................. 356
341
Breakdown assistance

Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 26).
Where will I find...?
Vehicle tool kit
General notes
Apart from certain country-specific varia-
tions, the vehicles are not equipped with a
tire-change tool kit. If the vehicle is equipped
with tire-changing tools, these are located in
the stowage well under the trunk floor. Some
tools for changing a wheel are specific to the
vehicle. For more information on which tire
changing tools are required and approved to
perform a wheel change on your vehicle, con-
sult a qualified specialist workshop.
Tools required for changing a wheel may
include, for example:
RJack
RWheel chock
RLug wrench
RRatchet wrench
RAlignment bolt
Vehicles with a TIREFIT kit
Example
:Tire sealant filler bottle
;Towing eye
=Tire inflation compressor
XOpen the trunk lid.
XLift the trunk floor upwards (Ypage 303).
XUse the TIREFIT kit (Ypage 344).
Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
Rtires with run-flat characteristics
(MOExtended tires) (
Ypage 343)
Vehicle preparation is not necessary on
vehicles with MOExtended tires
Ra TIREFIT kit (Ypage 342)
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit if you mount tires that do not feature run-flat
properties, e.g. winter tires. A TIREFIT kit may
be obtained from a qualified specialist work-
shop.
Information on changing/mounting a wheel
(
Ypage 383).
XStop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
XSwitch on the hazard warning lamps.
342Flat tire
Breakdown assistance

Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (
Ypage 399).
!When COLLISION PREVENTION ASSIST
PLUS, DISTRONIC PLUS or the HOLD func-
tion is activated, the vehicle brakes auto-
matically in certain situations. To avoid
damage to the vehicle, deactivate these
systems in the following or similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
!Secure the tow rope or tow bar to the
towing eye only. Otherwise, the vehicle
could become damaged.
!Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the veh icle w
ith a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
!Shift the automatic transmission to Nand
do not open the driver's or front passeng-
er's door during towing. The automatic
transmission may otherwise shift to posi-
tion P, which could damage the transmis-
sion.
!Do not tow with sling-type equipment.
This could damage the vehicle.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be raised and transported.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle has suffered transmission dam-
age, have it transported on a transporter or
trailer.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed.
354Towing and tow-starting
Breakdown assistance

If the automatic transmission cannot be shif-
ted to positionN, have the vehicle transpor-
ted on a transporter or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in
the ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to position N
iDeactivate the automatic locking feature
(
Ypage 90). You could otherwise be locked
out when pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eyes are
located in the bumpers. They are at the front
and at the rear under covers :.
XRemove the towing eye from the vehicle
tool kit/stowage tray (
Ypage 342).
XPress the mark on cover:inwards in the
direction of the arrow.
XRemove cover :from the opening.
XScrew in the towing eye clockwise as far as
it will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach cover :to the bumper and press
until it engages.
XPlace the towing eye in the vehicle tool kit/
stowage tray.
Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(
Ypage 354).
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock.
In order to ensure that the automatic trans-
mission stays in position Nwhen towing the
vehicle, you must observe the following
points:
XYou must use the SmartKey instead of the
Start/Stop button (
Ypage 151).
XMake sure that the vehicle is stationary and
the SmartKey in the ignition lock is in posi-
tion 0.
XTurn the SmartKey to position 2in the igni-
tion lock.
XDepress and hold the brake pedal.
XShift the automatic transmission to posi-
tion N.
XRelease the brake pedal.
XRelease the electric parking brake.
XLeave the SmartKey in position 2in the
ignition lock.
XSwitch on the hazard warning lamps
(
Ypage 126).
iIn order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the com-
bination switch as usual. In this case, only
the indicator lamps for the direction of
travel flash. After resetting the combina-
Towing and tow-starting355
Breakdown assistance
Z

tion switch, the hazard warning lamp starts
flashing again.
Towing the vehicle with the rear axle
raised
Only vehicles without 4MATIC can be
towed with the rear axle raised.
!The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP
®could other-
wise damage the brake system.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
!Vehicles with automatic transmission
must not be towed with the rear axle raised.
The vehicle/trailer combination may oth-
erwise swerve or even roll over.
Transporting the vehicle
!
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as axle or steering components. Otherwise,
the vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
XTurn the SmartKey to position 2in the igni-
tion lock.
XShift the automatic transmission to posi-
tion N.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.
XShift the automatic transmission to posi-
tion P.
XTurn the SmartKey to position 0in the igni-
tion lock and remove it.
XSecure the vehicle.
Notes on 4MATIC vehicles
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be loa- ded up and transported.
If the vehicle's transmission, front, or rear
axle is damaged, have the vehicle transported
on a truck or trailer.
In the event of damage to the electrical
system: if the battery is defective, the auto-
matic transmission will be locked in position
P . To shift the automatic transmission to posi-
tion N, you must provide power to the vehi-
cle's electrical system in the same way as
when jump-starting (
Ypage 351).
Have the vehicle transported on a transporter
or trailer.
Tow-starting (emergency engine
starting)
!
Vehicles with automatic transmission
must not be tow-started. You could other-
wise damage the automatic transmission.
iInformation on "Jump-starting"
(
Ypage 351).
Fuses
Important safety notes
GWARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
356Fuses
Breakdown assistance