ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the
SmartKey.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
(
Ypage 349).
or
XJump-start the vehicle (Ypage 351).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The
SmartKey is in the vehi-
cle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 86) and replace it if nec-
essary (
Ypage 86).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist work-
shop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
88SmartKey
Opening and closing
Doors
Important safet ynotes
GWARNING
If children are lef tunsupervised in th evehicle,
they could:
Rope nth edoors ,thus endangerin gother
people or road users.
Rget out and disrup ttraffic .
Roperat eth evehicle' sequipment.
Additionally, children could set th evehicle in
motion if, fo rexample, they:
Rrelease th eparking brake .
Rshiftingth eautomatic transmissio nout of
par kposition P
RStart theengine.
There is aris kof an acciden tand injury.
Whe nleavin gth evehicle, always take th e
SmartKey wit hyou and loc kth evehicle. Never
leav echildren or animals unattended in th e
vehicle. Always keep th eSmartKey out of
reach of children .
You should preferably plac eluggage or load s
in th etrunk .Observ eth eloadin gguidelines
(
Ypage 300).
Unlockin gan dopening doors from
th einside
i
Whe n adoo ris opened, th esid ewindow
on that sid eopens slightly. Whe nth edoo r
is closed, th esid ewindow close sagain .
!The sid ewindows will no topen/close if
th ebattery is discharged or if th esid ewin -
dows hav eiced up. It will then no tbe pos -
sible to close th edoor. Do no tattempt to
forc eth edoo rclosed. You could otherwise
damage th edoo ror th esid ewindow.
You can ope n adoo rfrom insid eth evehicle
eve nif it has been locked. If th evehicle has
been locke dwit hth eSmartKey or wit hKEY-
LESS-GO ,opening adoo rfrom th einsid ewill trigger th
eanti-thef talar msystem. Switc hof f
th ealar m (
Ypage 78).
XPull doo rhandle ;.
If th edoo ris locked, locking knob :pop s
up. The doo ris unlocke dand opens .
Centrally locking an dunlocking th e
vehicle from th einside
You can centrall yloc kand unloc kth evehicle
from th einside. The buttons are located on
bot hdoors .
XTo unlock :press butto n:.
XTo lock :press butto n;.
If th efront-passenger doo ris closed, th e
vehicle locks .
If th edriver's doo ris open, th edoo rstays
unlocked.
Meanwhile, th efue lfiller flap will no tbe
locke dor unlocked.
You canno tunloc kth evehicle centrall yfrom
th einsid eif th evehicle has been locke dwit h
th eSmartKey or KEYLESS-GO .
Doors89
Opening and closing
Z
XSlide the tip of the mechanical key into
opening=and turn.
The lock cover is levered off.
1Basic position
2To unlock
XInsert the mechanical key into the lock as
far as the stop.
XTurn the mechanical key from position 1
counter-clockwise as far as it will go to
position 2.
The trunk lid unlocks and opens slightly.
XTurn the mechanical key back to position
1 and remove it.
XInsert the mechanical key into the Smart-
Key.
XClose the lock cover.
XSwing cover ;upwards until it engages.
XFold up the rear seat armrest.
Trunk emergency release
You can unlock the trunk lid from the inside
with the emergency release button.
XPress emergency release button :briefly.
The trunk lid unlocks and opens.
The trunk lid can be unlocked with the trunk
lid emergency release when the vehicle is
stationary or while driving.
The trunk lid emergency release does not
unlock the trunk lid if the battery is discon-
nected or discharged.
Trunk lid emergency release light:
Remergency release button :flashes for
30 minutes after the trunk lid is opened
Remergency release button :flashes for
60 minutes after the trunk lid is closed
Side windows
Important safety notes
GWARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
Side windows97
Opening and closing
Z
For vehicles equipped with the Warmth Com-
fort package: the armrest in the door and thecenter console can also be heated when you
switch on the seat heating of one of the front
seats. This can be set with COMAND (see the
separate operating instructions).
The three red indicator lamps in the button
indicate the heating level you have selected.
The system automatically switches down
from level 3to level 2after approximately
eight minutes.
The system automatically switches down
from level 2to level 1after approximately ten
minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
The distribution of the heated surfaces on the seat cushions and backrests in the front can
be set via COMAND (see the separate oper-
ating instructions).
Front seats
XTurn the SmartKey to position 1or 2in the
ignition lock (
Ypage 151).
XTo switch on: press button:repeatedly
until the desired heating level is set.
XTo switch off: press button:repeatedly
until all the indicator lamps go out.
iIf the battery voltage is too low, the seat
heating may switch off.
Rear seats
XTurn the SmartKey to position 1or 2in the
ignition lock (
Ypage 151).
XTo switch on: press button:repeatedly
until the desired heating level is set.
XTo switch off: press button:repeatedly
until all the indicator lamps go out.
iIf the battery voltage is too low, the seat
heating may switch off.
112Seats
Seats, steering wheel and mirrors
Problems with the seat heating
ProblemPossible causes/consequences andMSolutions
The seat heating has
switched off prema-
turely or cannot be
switched on.The on-board voltage is too low because too many electrical con-
sumers are switched on.
XSwitch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating can be
switched back on manually.
Switching the seat ventilation on/off
Front seats
The three blue indicator lamps in the buttons
indicate the blower setting you have selected.
XTurn the SmartKey to position 1or 2in the
ignition lock (
Ypage 151).
XTo switch on: press button:repeatedly
until the desired blower setting is set.
XTo switch off: press button:repeatedly
until all the indicator lamps go out.
iIf the battery voltage is too low, the seat
ventilation may switch off.
iYou can open the side windows using the
"Convenience opening" feature
(
Ypage 99). The seat ventilation of the
driver's seat automatically switches to the
highest level.
iWhen the vehicle is stationary, the fan
speed can be reduced automatically. This
reduces the noises of the seat ventilation.
Seats113
Seats, steering wheel and mirrors
Z
Problems with the seat ventilation
ProblemPossible causes/consequences andMSolutions
The seat ventilation has
switched off prema-
turely or cannot be
switched on.The on-board voltage is too low because too many electrical con-
sumers are switched on.
XSwitch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat ventilation can
be switched back on.
Steering wheel
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock.
Adjusting the steering wheel
:To adjust the steering wheel position
(fore-and-aft adjustment)
;To adjust the steering wheel height
iFurther related subjects:
REASY-ENTRY/EXIT feature
(
Ypage 116)
RStoring settings (Ypage 121)
ROperating the on-board computer
(
Ypage 231).
114Steering wheel
Seats, steering wheel and mirrors
Adjusting the exterior mirrors
XTurn theSmartKey to position 1or 2in th e
ignition loc k (
Ypage 151).
XPress butto n; for th eright-hand exterio r
mirror or butto n= for th eleft-han dexte -
rio rmirror .
The indicator lamp lights up in th ebutto n
that has been pressed.
The indicator lamp goes out again after
som etime. You can adjust th eselected
mirror usin gadjustmen tbutto n: as lon g
as th eindicator lamp is lit .
XPress adjustmentbutto n: up, down ,or to
th elef tor right until you hav eadjusted th e
exterio rmirror to th ecorrec tposition .You
should hav e agoo doverview of traffic con-
ditions.
The convex exterio rmirror sprovide alarger
field of vision .
Afte rth eengin ehas been started, th eexte -
rio rmirror sare automatically heated if th e
rear window defroste ris switched on and th e
outside temperature is low.
Folding the exteri or mirrorsinor out
electri cally
XTurn th eSmartKey to position 1or 2in th e
ignition loc k (
Ypage 151).
XBriefly pressbutto n:.
Both exterio rmirror sfol din or out .
iMake sure that theexterio rmirror sare
always folded out fully while driving .The y
could otherwise vibrate .
iIf you are driving fasterthan 30 mph
(47 km/ h), you can no longer fold in the
exterior mirrors.
Setting the exterior mirrors
If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must
be reset. The exterior mirrors will otherwise
not fold in when you select the "Fold in mir-
rors when locking" function in the on-board
computer.
XTurn the SmartKey to position 1or 2in the
ignition lock (
Ypage 151).
XBriefly press button :.
Folding the exterior mirrors in or out
automatically
This function is only available in vehicles for
Canada.
When theAutomatic
MirrorFoldingfunc-
tion is activated in COMAND (see the sepa-
rate operating instructions):
118Mirrors
Seats, steering wheel and mirrors
Canada only:
The daytime running lamps improve the visi-
bility of your vehicle during the day. The day-
time running lamps function is required by law
in Canada. It cannot therefore be deactivated.
When the engine is running and the vehicle is
stationary: if you move the selector lever from
a drive position to P, the daytime running
lamps/low-beam headlamps go out after
three minutes.
When the engine is running, the vehicle is
stationary and in bright ambient light: if you
turn the light switch to T, the daytime
running lamps and parking lamps switch on.
If the engine is running and you turn the light
switch to L, the manual settings take
precedence over the daytime running lamps.
USA only:
The daytime running lamps improve the visi-
bility of your vehicle during the day. To do this,
the daytime running lamps function must be
switched on using the on-board computer
(
Ypage 248).
If the engine is running and you turn the light
switch to TorL, the manual settings
take precedence over the daytime running
lamps.
à is the favored light switch setting. The
light setting is automatically selected accord-
ing to the brightness of the ambient light
(exception: poor visibility due to weather con-
ditions such as fog, snow or spray):
RSmartKey in position 1in the ignition lock:
the parking lamps are switched on or off
automatically depending on the brightness
of the ambient light.
RWith the engine running: if you have acti-
vated the "daytime running lamps" function
via the on-board computer, the daytime
running lamps or the parking lamps and the
low-beam headlamps are switched on or off
automatically depending on the brightness
of the ambient light.
XTo switch on automatic headlamp
mode: turn the light switch to Ã.Low-beam headlamps
Even if the light sensor does not detect that it
is dark, the parking lamps and low-beam
headlamps switch on when the ignition is
switched on and the light switch is set to the
L
position. This is a particularly useful
function in the event of rain and fog.
XTo switch on the low-beam headlamps:
turn the SmartKey in the ignition lock to
position 2or start the engine.
XTurn the light switch to L.
The green Lindicator lamp in the instru-
ment cluster lights up.
Parking lamps
!If the battery has been excessively dis-
charged, the parking lamps or standing
lamps are automatically switched off to
enable the next engine start. Always park
your vehicle safely and sufficiently lit
according to legal standards. Avoid the
continuous use of the Tparking lamps
for several hours. If possible, switc
h on the
X right or the Wleft standing lamp.
XTo switch on: turn the light switch to T.
The green Tindicator lamp in the instru-
ment cluster lights up.
Standing lamps
Switching on the standing lamps ensures the
corresponding side of the vehicle is illumina-
ted.
XTo switch on the standing lamps: the
SmartKey is not in the ignition lock or it is in
position 0.
XTurn the light switch to W(left-hand side
of the vehicle) or X(right-hand side of
the vehicle).
Exterior lighting125
Lights and windshield wipers
Z