Mercedes-Benzrecommends that you have the
maximum permissible speed programed at a
Mercedes-BenzC ommercial Van Center.
Before overtaking, take into consideration that
the engine speed limiter prevents the speed
increasing beyond the programed maximum
speed.
Driving abroad
Service
An extensive network of authorized Mercedes-
Benz Centers is also at your disposal when you
are traveling abroad. Nevertheless, please bear
in mind that service facilities or replacement
parts may not always be immediately available.
The relevant workshop directories are available
from any Mercedes-BenzC ommercial Van Cen-
ter.
Fuel
In some countries, only fuels with ahigher sulfur
content are available.
Unsuitable fuel can cause engine damage. You
will find information about fuel under "Service
products and capacities" (
Ypage 296).
Low-beam headlamps
General notes
When driving in countries in which traffic drives
on the opposite side of the road to the country
where the vehicle is registered, you must switch
the headlamps to symmetrical low beam. This
prevents oncomingt raffic from being blinded.
Symmetrical low beam does not illuminate as
large an area of the edge of the road.
Vehicles with halogen headlamps
The headlamps do not need to be switched to
symmetrical low beam. The legal requirements
of countries in which traffic drives on the oppo- site side of the road to the countryw here the
vehicle is registered are met without the need to
convert the headlamps.
Transport by rail
Transporting your vehicle by rail may be subject to certain restrictions or require special meas- ures to be taken in some countries due to vary-
ing tunnel heights and loading standards.
You can obtain information on this from any
Mercedes-BenzC
ommercial Van Center.
Brakes
Important safety notes
GWARNING
If you shift down on aslippery road surface in
an attempt to increase the engine's braking
effect,t he drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on aslippery road surface.
Downhill gradients
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
This also applies to automatic braking if you
have activated cruise control.
On long and steep downhill gradients, you
should change down to shift range 2or1 in
good time (
Ypage 128).
This should be observed in particular when driv-
ing with aladen vehicle and when towing a
trailer.
You thereby make use of the braking effect of
the engine and do not have to brake as often to
maintain the speed. This relieves the load on the
service brake and prevents the brakes from
overheating and wearing too quickly.
Heavy and light loads
GWARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as afootrest.N ever
depress the brake pedal and the accelerator
pedal at the same time.
136Driving tips
Driving and parking
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park-ing Assist parking procedure.
!If unavoidable, you should drive over obsta-
cles such as curbs slowly and not at asharp
angle. Otherwise, you may damage the
wheels or tires.
Active Parking Assist may also display spaces
not suitable for parking, e.g.:
Rin az onew here parking or stopping is pro-
hibited
Rin frontofd riveways or entrances and exits
Ron unsuitable surfaces
Parking tips:
Ron narrow roads, drive as closely as possible
past the parking space.
Rparking spaces that are littered or overgrown
might be identified or measured incorrectly.
Rparking spaces that are partially occupied by
trailer drawbars might not be identified as
such or be measured incorrectly.
Rsnowfall or heavy rain may lead to aparking
space being measured inaccurately.
Rpay attention to the PARKTRONIC warning
messages (Ypage 152) during the parking
procedure.
Ryou can intervene in the steerin gprocedure to
correctitata ny time. Parking assistanc ewill
then be canceled and Active Parking Assist
stopped.
Rwhen transportin gaload which protrudes
from your vehicle, you should not use Active
Parking Assist.
Rnever use Active Parking Assist when snow
chains are installed.
Ralwayse nsure that the tire pressure is cor-
rect.T his has adirect influenc eonthe parking
characteristics of the vehicle.
Use Active Parking Assist for parking spaces
that are:
Rparallel or at right angles to the direction of
travel.
Ron straight roads, not bends
Ron the same level as the road, e.g. not on the
pavement
Detecting parking spaces
GWARNING
If there are object sabove the detection range:
RActive Park Assist may steer too early
Rthe vehicle may not stop in frontoft hese
objects
You may cause acollision as aresult. There is
ar isk of an accident.
If object sare located above the detection
range, stop and deactivate Active Parking
Assist.
Objectsl ocated above the height range of Active
Parking Assist will not be detected when the
parking space is measured. These are not taken
into account when the parking procedure is cal-
culated, e.g. overhangin gloads, tail sections or
loading ramps of goods vehicles.
For further information on the detection range
(
Ypage 151).
Active Parking Assist does not assist you park-
ing in spaces at right angles to the direction of
travel if:
Rtwo parking spaces are located directly next
to one another
Rthe parking space is directly next to alow
obstacle such as alow curb
Ryou forward park
Active Parking Assist does not assist you park-
ing in spaces that are parallel or at right angles
to the direction of travel if:
Rthe parking space is on acurb
Rthe system reads the parking space as being
blocked, for example by foliage or grass pav-
ing blocks
Rthe area is too small for the vehicle to maneu-
ver into
Rthe parking space is bordered by an obstacle,
e.g. atree, apost or atrailer
Driving systems155
Driving and parking
Z
XBack up carefully untilyouhav ereached the
end position.
Re dg uide lineAis then aligne dwitht he
marking at the end of parking space ?.The
vehicle is almost parallel in the parking space.
"Coupling up atrailer" function
:Trailer drawbar
;Locating ai d–vehicle center point on the
yellow guid elineatad istance of approx-
imately 3ft(1.0m) from the rearofthe vehi-
cle
Thi sfun ctio niso nlya vailable on vehicles with a
trailer tow hitch attached.
XBefore coupling up the trailer, sett he height
of trailer drawbar :so thatiti ssligh tly
highe rthant he ball coupling.
XPositio nthe vehicl ecentrally in front of trailer
drawbar :.
:Trailer drawbar
;Trailer drawbar locating aid
="Coupling up atrailer" functio nselect ed
?Ballcoupling
ARe dg uide line at adistance of approximately
12 in (0.3 0m)fromt he ball coupling
XSelect and confirm "Coupling up atrailer"
function =with the audi osystemc ontrol
knob. Informatio
nonthe audi osystemc ontrolknob
can be found in the separate operating
instructions.
Symbol =is highlighted. The distance spec-
ifications now onl yapply to objects thata reat
the same level as the ball coupling.
XBac kupcarefully, making sure thatt railer
drawbar locating aid ;points approximately
in the direction of trailer drawbar :.
XBackupcarefull yuntiltrailer drawbar :rea-
che sred guid eline A.
The distance between trailer drawbar :and
ball coupling ?is now approximately 12 in
(0.30 m).
XCouplethe trailer (Ypage 162).
Towin gatrailer
Note sont railer towing
Important safety notes
GWARNING
Installing an unsuitable ball coupling may
resul tino verloading of the trailer tow hitch
and the rea raxle. This applie sespecially if the
ball coupling in questio nislon gerora ngled
differently. This could seriously impair the
drivin gcharacteristics and the trailer can
come loose .Ther eisar iskofana ccident.
Yo us houl donlye verinstal laballc oupling
thath asthe permissibl edimensions and that
is designe dtomeety ou rtrailer-towing
requirements .Donot modify the ball coupling
or the trailer tow hitch.
GWARNING
If yo uuseab allc oupling thati snot approved
for your vehicle, it mayc ause excessive strain
on the trailer tow hitch. This can cause dam-
ag etot he vehicl eand the trailer mayc ome
loose durin gthe journey .The handling may be
impaired an dthe rea raxlem aybe overloaded.
Thi sm aylead to an accident involvin gserious
or eve nfatal injury.
162Towin gatrailer
Driving an dparking
General notes
RObserve the legally prescribed maximum
speed for vehicle/trailer combinations in the
relevant country, state or Canadianprovince.
Before setting off, check the vehicle docu-
ments of the you rtraile rtof ind out the per-
missible maximu mspeed.
This reduces the risk of accidents.
RInstall only an approved traile rcoupling on
you rvehicle .Only use aballc oupling that is
approved for you rvehicle and Sprinter trailer
tow hitch. More information on the availabil-
ity, mounting and installation of the trailer
electrics is available at any qualified specialist
workshop.
RThe traile rcoupling is one of the most impor-
tant vehicle parts with regard to road safety.
Observe the notes on operation, care and
maintenance of the traile rtow hitch (see the
manufacturer's operating instructions).
RThe bumpers of you rvehicle are not suitable
for installing detachable traile rcouplings.
RDo not attach rented traile rtow hitches or
other detachable traile rtow hitches to the
bumper.
RMinimize the risk of damage to the bal lcou-
pling. If you do not require the bal lcoupling,
remove it from the bal lcoupling recess.
You wil lfind weight information under "Techni-
cal Data" (
Ypage 305).
The heigh tofthe bal lneck changes according to
the loadont he vehicle.Ifthis is case, use a
traile rwith aheight-adjustabl etraile rdrawbar.
Driving tips
The maximu mpermissibl espeed for vehicle/
traile rcombinatio ndepends on the type of
trailer. Before setting off, check the vehicle
documents of the you rtraile rtof ind out the
permissibl emaximu mspeed.O bserve the
legally prescribed maximu mspeed for vehicle/
traile rcombinations in the relevant country,
state or Canadianp rovince.
When towing atrailer, you rvehicle's handling
characteristics wil lbedifferent in comparison to
when driving withou tatraile rand it wil lcon-
sume more fuel.
On long and steep downhill gradients, select a
lower gear.
iThis also appliesifc ruise control is activa-
ted. This enables you to utilize the engine's braking
effect and you do not need to brake so heavily to
keep the correct speed.w
hich protects the
brake system and prevents the brakes from
overheating and wearing too quickly. If you need to brake additionally, to not depress the brake
pedalc onstantly, but periodically.
Observe the notes on ESP
®traile rstabilization
(Ypage 65).
Driving tips
If the traile rbegins to swing from side to side:
XDo not accelerate.
XDo not counter-steer.
XBrake if necessary.
iYou can reduce the risk of the traile rswing-
ing and rocking by retrofitting anti-roll bars or traile rstability programs. More information is
available from you rauthorized Sprinter
Dealer.
RMaintain agreater distance than you would
when driving withou ttowing atrailer.
RAvoid sudden braking. Apply the brakes gen-
tly at first to allow the traile rbrake to overrun.
Then, increase the brake force quickly.
RThe figures for the gradient climbing capabil-
ities from astandstill refer to sea level.W hen
driving in mountainou sareas, note that the
powe routpu toft he engine, and with it its
gradient climbing capability, decrease with
increasing altitude.
164Towing atrailer
Driving and parking
Coupling upatrailer
Trailer coupled read yfor use
XMakes ure that th eselecto rleveroft heauto-
matic transmission is in position P.
XOn vehicleswithana utomatic transmission,
ensure that th etransmission is in position P.
XEngage thevehicle's parking brake.
XClose all doors.
XPositio nthe trailer horizontally behindy our
vehicle.
iThe height of th eball neck changes accord-
ing to th eload on th evehicle .Inthisc ase, use
at railer withah eight-adjustable trailer draw-
bar.
XCouple th etrailer.
XEstablish all electrical and other connections
to th etrailer.W hen doings o, hook thebreak-
away cabl eofthetrailer int othe eyelet on the
ball coupling.
XRemove th eobject sthata re preventin gthe
trailer from rolling ,e.g.w heel chocks.
XRelease th etrailer parking brake.
iThe subharness of th evehicle has acable
connection to th ebrak elamp indicator lamp.
Observ ethe maximum permissible trailer
dimensions( widthand length).
Mostf ederal state sand all Canadian provinces
require by law:
Rsafety chains between th etow ing vehicle and
th et railer.T he chains should be cross-wound
unde rthe trailer drawbar. They must be fas- tene
dtot hevehicle's trailer coupling, no tto
th eb umpe rortheaxle.
Leavee nough slackint hechains .This allows
you to driv eroun dtight corn
ers.
Raseparate brak esystem for certain type sof
trailer.
Ras afety shut-off for braked trailers. Fin dout
th es pecific requirements according to the
applicable laws.
If th etrailer become sdetached from th etow -
ing vehicle ,the safety shut-off applies the
trailer brakes.
Towin gatrailer
Therea re numerous legal requirements con-
cernin gthe towing of atrailer,e .g.s peedr estric-
tions .Makes ure your vehicle/traile rcombina-
tio nc omplies withl ocal laws. This no tonly
mean swherey ou live ,but also anywhere you
are driving to .Inf ormation is available from the
policea nd local authorities.
Observ ethe followingw hen towing atrailer:
RPractic edriving aroun dbends, stoppinga nd
backing up at aplacew herethere is no traffic.
This enables you to gain experience and get
used to th enew handlingc haracteristics.
RBefore driving ,che ck:
-that th etrailer to whitch and ball coupling
are secure
-that th esafety switch for abraked trailer is
functioning properly
-that th esafety chains are secure and not
damaged
-that th eelectrical connectionsa re secure
-that thelightsa re working
-that thewheelsa re in good order and the
tir ep ressure is correct
RAdjus tthe exterior mirror stoprovide an
unobstructe dview of th erear sectio nofthe
trailer.
RIf th etrailer has electronicall ycontrolled
brakes, pull th evehicle/traile rcombination
away carefully. Brake manually usingt he
brak econtroller and check that th ebrakes
are working.
RSecure th eload on th etrailer according to the
applicable specifications an d currentst and-
ards on securin gloads (Ypage 234).
Towing atrailer165
Driving and parking
Z
or other service products. There isarisk of
injury.
Let an overheated engine cool down before
opening the hood. If there is afire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
Certain components in the engine compart-
ment,s uch as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
!Do not use your hands to push the hood
down. You could damage it otherwise.
XHold support strut ?and lift the hood
slightly.
XGuide support strut ?towards retainer =
and apply slight pressure to make it engage.
XLower the hood and allow it to fall with
momentum from aheight of approximately
1ft( 30 cm).
The hood locks audibly.
XCheck that the hood is correctly locked.
If the hood can be raised slightly, it is not
properly engaged. If the hood is not correctly
engaged, open the hood again. Let the hood
fall with alittle more momentum.
Overview of the engine compartment
Engin ecompartment (example)
:
Engin eoil filler neck cap (Ypage 242)
;Brake fluid reservoir cap (Ypage 245)
=Coolant expansion tank cap (Ypage 244)
?Washer fluid reservoir cap (Ypage 246)
Regularly check the fluid level and the assembly
for leaks. If you detect fluid loss, e.g. oil flecks on the vehicle parking space, consult aqualified
specialist workshop immediately.
Engine oil
General notes
!Engin eoil gets dirty in the course of opera-
tion and its quality and volume are gradually
diminished. Regularly check the oil level, and top up or have it replaced as needed.
Observe the information on approved engine
oils and oil consumption under "Service prod-
ucts and capacities" (
Ypage 298).
You can check the oil level in the engine:
Rwith the oil dipstick
Checking the oil level using the oil dip-
stick
GWARNING
Opening the hood when the engine is over-
heated or when there is afire in the engine
compartment could expose you to hot gases
or other service products. There is arisk of
injury.
Let an overheated engine cool down before
opening the hood. If there is afire in the
242Engine compartment
Maintenance and care
tire load rating and speedrating required for
your vehicle.
:Tire width
;Nomina laspec trationin%
=Tire code
?Ri md iame ter
ALoadbeari ng index
BSpeed index
Tire width: tire width:shows the nominal tire
width in millimeters.
Aspec tratio: aspect ratio ;is the size ratio
between the tire height and tire width and is
shown in percent. The aspect ratio is calculated
by dividing the tire width by the tire height.
Tire code: tire code=specifie sthe tire type.
"R "r epresents radial tires. "D" represents diag-
ona ltires, "B" represents diagona lradial tires.
Rim diameter: rim diameter?is the diameter
of the bead seat, not the diamete rofthe rim
flange .The rim diamete risspecifie din
inches (in).
Load-bearing index: load-bearing indexAis a
numerical cod ethats pecifie sthe maximum
load-bearing capacity of atire.
Do not overload the tire sbyexceeding the
specifie dloa dlimit .The maximum permissible
load can be found on the vehicle' sTirea nd
Loading Informatio nplacard on the B-pillar on
the driver's side (
Ypage 278).
Example:
The load-bearing index 101 indicates amaxi-
muml oado f1819 lb (825 kg )for the tire .Iftwo
load-bearing indice sarespecified, the first num-
be rspe cifie sthe lo ad-b
earing capacity for single
ti
res, the second the load-bearing capacity for
twi ntires. For furthe rinformation on the maxi-
mumt ire load in kilograms and pounds, see
(
Ypage 283). For furthe
rinformation on the load-bearing
index, see" Loadindex" (
Ypage 283).
Speed rating: speedrating Bspecifie sthe
approved maximum spee dofthe tire.
Regardles softhe spee dindex always observe
the spee dlimit s. Drive carefull yand adap tyou r
drivin gstyle to the trafficc onditions.
iTire data is vehicle-specific and mayd eviate
fromt he data in the example.
IndexSpeed rating
Qup to 100 mph (16 0km/h)
Rup to 106 mph (17 0km/h)
Sup to 112 mph (18 0km/h)
Tup to 118 mph (19 0km/h)
Hup to 130 mph (21 0km/h)
Vup to 149 mph (24 0km/h)
Wup to 168 mph (27 0km/h)
Yup to 186 mph (30 0km/h)
iNot al ltire sthath avet he M+S identification
offer the drivin gcharacteristics of winter
tires. In additio ntothe M+S marking, winter
tire salsoh avet he i snowflake symbo lon
the tire wall .Tires with thism arking fulfill the
requirements of the Rubber Manufacturers
Associatio n(RM A) and the Rubber Associa-
tio nofC anad a( RA C) regarding the tire trac-
tio nons now. They have been especially
developed for drivin gonsnow.
Furtheri nformation on the reading of tire infor-
matio ncan be obtained at any qualified special-
is tw orkshop.
282What yous hould knowabout wheels an dtires
Wheel sand tires
GVW (Gross VehicleWeight)
The gross vehicle weight includes the weight of
the vehicle including fuel ,tools, spare wheel,
accessories installed, occupants, luggage and
the drawbar noseweight if applicable. The gross
vehicle weight must never exceed the permissi-
ble gross weight (GVWR) specified on the
B-pilla ronthe driver's side (
Ypage 294).
GVWR (Gross Vehicl eWeight Rating)
The GVWR is the maximu mpermitted gross
weight of the full yladen vehicle (weight of the
vehicle including all accessories, occupants,
fuel ,luggage and the drawbar noseweight if
applicable).T he permissibleg ross weight is
specified on the vehicle identification plate on
the B-pilla ronthe driver's side (
Ypage 294).
Maximum weight of the laden vehicle
The maximu mweight is the sum of:
Rthe curb weight of the vehicle
Rthe weight of the accessories
Rthe loadl imit
Rthe weight of the factory installed optional
equipment
Kilopascal (kPa)
Metric unit for tire pressure. 6.9 kPa are the
equivalent of 1psi.A nother tire pressure unit is
bar. 100 kilopascals (kPa) are the equivalent of
1b ar.
Load index
In addition to the loadb earing index,aload
index can be stamped onto the sidewal lofthe
tire. It specifies the load-bearing capacity of the
tire more precisely.
Curb weight
The weight of avehicle with standard equipment
including the maximu mfilling capacity of fuel,
oil, and coolant. It also includes the air-condi-
tioning system and optional equipment if these
are installed on the vehicle ,but does not include
passengers or luggage.
Maximum tire load
The maximu mtire loadink ilograms or pounds is
the maximu mweight for which atire is
approved.
Maximum permissiblet ire pressure
Maximumpermissiblet ire pressure for one tire.
Maximum load on one tire
Maximumloadono ne tire. This is calculated by
dividing
the maximu maxle loadofo ne axle by
two.
PSI (Pounds per square inch)
Standard unit of measurement for tire pressure.
Aspec tratio
Relationshi pbetwee ntire heighta nd width in
percent.
Tire pressure
Pressure inside the tire applying an outward
force to every square inch of the tire's surface.
Tire pressure is specified in pounds per square
inch (psi), in kilopascal (kPa) or in bar. Tire pres-
sure shoul donly be corrected when the tires are
cold.
Col dtire pressure
The tires are cold:
Rif the vehicle has been parked for at least
three hours withou tdirect sunlight on the
tires, and
Rif the vehicle has not been driven further than
1m ile (1.6 km)
Tire tread
The part of the tire that comes into contact with
the road.
Tire bead
The tire beade nsures that the tire sits securely
on the wheel. There are severals teel wiresinthe
beadtop revent the tire from coming loose from
the whee lrim.
Sidewall
The part of the tire betwee nthe tread and the
tire bead.
Weight of optional extras
The combined weight of those optional extras
that weigh more than the replaced standard
parts and more than 2.3 kg (5 lbs). These
optional extras, such as high-performance
brakes, aroof rack or ahigh-performance bat-
tery, are not included in the curb weight and the weight of the accessories.
What you shouldk now about wheels and tires285
Wheelsand tires
Z