2016 MERCEDES-BENZ GLE transmission

Display messages
Possible causes/consequences and P Solutions
Servic e Required Do
Not Shift Gears
Visit Dealer You canno t chang e th e transmission position due to a malfunction .
A warning tone also sounds.
If transmission position D is selected:X
Drive to a qualified specialist workshop without shifting th e trans -
mission from position D .
If transmission position R , N or P is selected:X
Secur e th e vehicl e against rollin g away ( Y
page 178).X
Notify a qualified specialist workshop or breakdown service.
Reversing Not Possi‐
ble Servic e Required You canno t shift int o th e transmission position R due to a malfunction .
The transmission position s P , N or D continu e to be available.
A warning tone also sounds. X
Visit a qualified specialist workshop .
Transmission Mal ‐
function Sto p A malfunction has occurred in th e mechanical transmission compo -
nents.
A warning tone also sounds. The gearbox automatically shift s to posi-
tion N . X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Shift th e transmission to position P .X
Secur e th e vehicl e against rollin g away ( Y
page 178).X
Notify a qualified specialist workshop or breakdown service.
Sto p Vehicl e Leave
Engine Runnin g Wai t
Transmission Cool‐
ing PLUG-I N HYBRID vehicles:
The transmission has overheated. Pullin g away can be temporarily
impaire d or no t possible.X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions. Do no t continu e drivin g
under any circumstances. X
Wait until th e display message disappear s before pullin g away.
Auxiliary Batter y
Malfunction The auxiliary battery for th e automatic transmission is no longer bein g
charged. X
Visit a qualified specialist workshop .X
Unti l then , set th e automatic transmission to position P before you
switch off th e engine.X
Befor e leaving th e vehicle, apply th e electric parking brake.
e The tailgat e is open .
G WARNIN G
Whe n th e engin e is running, exhaust gase s can ente r th e vehicl e inte-
rio r if th e tailgat e is open .
There is a ris k of poisoning .X
Clos e th e tailgate.312
Display messages
On-board computer and displays

! Before driving into an automatic car wash,
make sure that it is suitable for the dimen-
sions of the vehicle. In particular, make sure
that: R
there is enough ground clearance between
the vehicle underbody and the guide rails of
the automatic car wash. R
the clearance width of the automatic car
wash is sufficient, particularly the width of
the guide rails. R
you enter the automatic car wash straight
and in the center of the guide rails in order
to avoid damaging the tires or wheel rims.
Fold in the exterior mirrors before the vehicle
is washed. The exterior mirrors could other-
wise be damaged.
! If DISTRONIC PLUS or the HOLD function is
activated, the vehicle brakes automatically in
certain situations.
To prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations: R
when towing the vehicle R
in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that: R
the side windows and the sliding sunroof
are fully closed. R
the ventilation/heating is switched off (the
OFF button has been pressed). R
the windshield wiper switch is in position 0 .
Otherwise, the vehicle might be damaged.
! In car washes with a towing mechanism,
make sure that the automatic transmission is
in transmission position N , otherwise the
vehicle could be damaged. R
Vehicles with a SmartKey:
Do not remove the SmartKey from the igni-
tion lock. Do not open the driver's door or
front-passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P auto-
matically and locks the wheels. You can
prevent this by shifting the automatic trans-
mission to N beforehand.R
Vehicles with KEYLESS-GO: Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P auto-
matically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N :X
Make sure the vehicle is stationary and the
ignition is switched off. X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 145).
Use the SmartKey instead of the Start/ Stop
button on vehicles with KEYLESS-GO. X
Depress and hold the brake pedal. X
Shift the automatic transmission to position
N . X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all countries
concerned. X
Do not use hot water and do not wash the
vehicle in direct sunlight. X
Use a soft sponge to clean. X
Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz. X
Thoroughly hose down the vehicle with a gen-
tle jet of water. X
Do not point the water jet directly towards the
air inlets. X
Use plenty of water and rinse out the sponge
frequently. X
Rinse the vehicle with clean water and dry
thoroughly with a chamois. X
Do not let the cleaning agent dry on the paint-
work.362
Care
Maintenance and care

The highly flammable gas mixture forms when
charging the battery as well as when jump-start-
ing.
Always make sure that neither you nor the bat-
tery is electrostatically charged. A build-up of
electrostatic charge can be caused, for exam-
ple: R
by wearing clothing made from synthetic
fibers R
due to friction between clothing and seats R
if you push or pull the battery across the car-
pet or other synthetic materials R
if you wipe the battery with a cloth
G WARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion. R
Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts. R
Never place metal objects or tools on a bat-
tery. R
It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery. R
When jump-starting, make sure that the
battery poles with identical polarity are
connected. R
It is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables. R
Never connect or disconnect the battery
terminals while the engine is running.
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion. H Environmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Mainte-
nance Booklet or contact a qualified specialist
workshop for more information.
! Always have work on batteries carried out at
a qualified specialist workshop. Should it, in
exceptional circumstances, be absolutely
necessary to disconnect the 12-volt battery
yourself, observe the following: R
secure the vehicle to prevent it from rolling
away. R
switch off the ignition. R
always disconnect the negative terminal
clamp first, followed by the positive termi-
nal clamp.
After the battery has been disconnected, the
transmission is locked in position P .
After the work has been done, install the bat-
tery and replace the cover of the positive ter-
minal clamp firmly.
Comply with safety precautions and take pro-
tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.Battery (vehicle) 375
Breakdown assitance Z

Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a second battery using jumper cables.
Observe the following points: R
The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a second battery or a jump-starting device. R
Vehicles with a gasoline engine: only jump-start the vehicle when the engine and exhaust
system are cold. R
Do not start the engine if the battery is frozen. Let the battery thaw first. R
Only jump-start from batteries with a 12 V voltage rating. R
Only use jumper cables which have a sufficient cross-section and insulated terminal clamps. R
If the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the battery slightly. R
Make sure that the two vehicles do not touch.
Make sure that: R
The jumper cables are not damaged. R
Bare parts of the terminal clamp do not come into contact with other metal parts while the jumper
cables are connected to the battery. R
The jumper cables cannot come into contact with parts which can move when the engine is
running, such as the V-belt pulley or the fan. X
Secure the vehicle by applying the electric parking brake. X
Shift the transmission to position P .X
Make sure that the ignition is switched off. All indicator lamps in the instrument cluster must be
off. When using the SmartKey, turn the SmartKey to position 0 in the ignition lock and remove it
( Y
page 145).X
Switch off all electrical consumers, e.g. rear window defroster, lighting, etc. X
Open the hood.
Position number

Otherwise, the automatic transmission may
shift to position P when the driver's or front-
passenger door are opened, which could lead
to damage to the transmission.
! Do not tow with sling-type equipment. This
could damage the vehicle.
! Vehicles with differential locks: make sure
the differential locks are in automatic mode.
When towing, the differential locks must not
be switched on. The transmission may other-
wise be damaged.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you: R
cannot turn the SmartKey to position 2 in the
ignition lock R
cannot release the electric parking brake R
cannot shift the automatic transmission to
position N
Disarm the automatic locking feature before the
vehicle is towed ( Y
page 275). You could other-
wise be locked out when pushing or towing the
vehicle.
PLUG-IN HYBRID vehicles:
PLUG-IN HYBRID vehicles may not be towed
away but must instead be transported, if: R
the multifunction display is not working or R
the á Towing Not Permitted See
Operator's Manual message appears in the
multifunction display.
If the vehicle is in a dangerous area, it can be
towed out of that area with both axles on the
ground. In this case, the towing distance must
not be greater than 165 ft (50 m) and must not
exceed a towing speed of 6 mph (10 km/h). For
longer distances, have the vehicle loaded and
transported. Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the front and
rear behind covers CD .X
Remove the towing eye from the vehicle tool
kit ( Y
page 369). X
To open the cover at the front: press the
mark on cover C inwards in the direction of
the arrow. X
To open the cover at the rear: insert a flat,
blunt object into the cutout and lever
cover D out of the bumper. X
Take cover C or D off the opening.X
Screw in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye X
Unscrew and remove the towing eye. X
Position cover C or D in the bumper and
press the cover on until it engages. X
Place the towing eye in the vehicle tool kit.
Towing a vehicle with both axles on
the ground
The automatic transmission automatically shifts
to position P when you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock.382
Towing and tow-starting
Breakdown assitance

In order to ensure that the automatic transmis-
sion stays in position N when towing the vehicle,
you must observe the following points: X
Make sure that the vehicle is stationary. X
Turn the SmartKey to position 2 in the ignition
lock. X
Depress and hold the brake pedal. X
Shift the automatic transmission to position
N . X
Leave the SmartKey in position 2 in the igni-
tion lock. X
Release the brake pedal. X
Release the electric parking brake. X
Switch on the hazard warning lamps
( Y
page 116).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts flashing again.
Transporting the vehicle
PLUG-IN HYBRID vehicles Transportation of the vehicle should only be car-
ried out by professional recovery companies.
4MATIC vehicles/vehicles with auto-
matic transmission
! When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged. All vehicles
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur-
poses. X
Turn the SmartKey to position 2 in the ignition
lock. X
Shift the automatic transmission to position
N .
As soon as the vehicle has been loaded: X
Prevent the vehicle from rolling away by
applying the electric parking brake. X
Shift the automatic transmission to posi-
tion P . X
Turn the SmartKey to position 0 in the ignition
lock and remove it. X
Secure the vehicle.
Information on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
If the vehicle's transmission, front, or rear axle is
damaged, have the vehicle transported on a
truck or trailer.
In the event of damage to the electrical sys-
tem: if the battery is defective, the automatic
transmission will be locked in position P . To shift
the automatic transmission to position N , you
must provide power to the vehicle's electrical
system in the same way as when jump-starting
( Y
page 379).
Have the vehicle transported on a transporter or
trailer.
Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.Towing and tow-starting 383
Breakdown assitance Z

be required earlier. Do not change the direction
of wheel rotation.
Clean the contact surfaces of the wheel and the
brake disc thoroughly every time a wheel is rota-
ted. Check the tire pressure and, if necessary,
restart the tire pressure loss warning system or
the tire pressure monitor.
Direction of rotation Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of hydro-
planing. These advantages can only be gained if
the tires are installed corresponding to the
direction of rotation.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
Storing wheels Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from oil, grease, gasoline and diesel.
Mounting a wheel
Preparing the vehicle X
Vehicle with emergency spare wheel:
when mounting the emergency spare wheel in
the event of a flat tire, follow the additional
notes on vehicle preparation under "Flat tire"
( Y
page 370). X
Stop the vehicle on solid, non-slippery and
level ground. X
Apply the electric parking brake manually. X
Unload heavy luggage. X
Bring the front wheels into the straight-ahead
position. X
Shift the transmission to position P .X
Vehicles with the AIRMATIC package:
make sure that the normal vehicle level is
selected ( Y
page 207).X
Vehicles with the Off-Road Engineering
package: make sure that the normal vehicle
level is selected ( Y
page 201).X
Switch off the engine. X
Vehicles without KEYLESS-GO: remove the
SmartKey from the ignition lock. X
Vehicles with KEYLESS-GO: open the driv-
er's door.
The on-board electronics now have status 0 .
This is the same as the SmartKey having been
removed. X
Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
( Y
page 146). X
Make sure that the engine cannot be started
via your smartphone ( Y
page 148).X
If included in the vehicle equipment, remove
the tire-change tool kit from the vehicle. X
Safeguard the vehicle against rolling away.
i Apart from certain country-specific varia-
tions, vehicles are not equipped with a tire-
change tool kit. For information on which
tools are required to perform a wheel change
on your vehicle, consult an authorized
Mercedes-Benz Center.
Necessary tire-changing tools can include, for
example: R
Jack R
Wheel chock R
Lug wrench
Securing the vehicle to prevent it from
rolling away
If your vehicle is equipped with a wheel chock, it
can be found in the tire-change tool kit
( Y
page 369).
The folding wheel chock is an additional safety
measure to prevent the vehicle from rolling
away, for example when changing a wheel. X
Fold both plates upwards C .X
Fold out lower plate D .X
Guide the lugs on the lower plate fully into the
openings in base plate

ing. Be sure to observe the manufacturer's addi-
tional instructions when installing.
Deviations with respect to wavebands, maxi-
mum transmission outputs or antenna positions
must be approved by Mercedes-Benz.
The maximum transmission output (PEAK) at the
base of the antenna must not exceed the fol-
lowing values:
Waveband Maximum
transmission
output
Short wave
3 - 54 MHz 100 W
4 m waveband
74 - 88 MHz 30 W
2 m waveband
144 - 174 MHz 50 W
Trunked radio/Tetra
380 - 460 MHz 10 W
70 cm waveband
400 - 460 MHz 35 W
Mobile communications
(2G/3G/4G) 10 W
The following can be used in the vehicle without
restrictions: R
RF transmitters with a maximum transmis-
sion output of up to 100 mW R
RF transmitters with transmitter frequencies
in the 380 - 410 MHz waveband and a maxi-
mum transmission output of up to 2 W
(trunked radio/Tetra) R
Mobile telephones (2G/3G/4G)
There is no restriction for antenna positions on
the outside of the vehicle for the following wave-
bands: R
Trunked radio/Tetra R
70 cm waveband R
2G/3G/4G Identification plates
Vehicle identification plate with vehi-
cle identification number (VIN) X
Open the driver's door.
You will see vehicle identification plate C .
Example: vehicle identification plate (USA only)
D
Paint code