2016 MERCEDES-BENZ GLE key

Problems with fuel and the fuel tank Problem
Possible causes/consequences and P Solutions
Fuel is leaking from the
vehicle.
G WARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire. X
Apply the electric parking brake. X
Switch off the engine. X
Remove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑ GOX
Open the driver's door.
The on-board electronics now have status 0 . This is the same as the
SmartKey having been removed. X
Do not restart the engine under any circumstances. X
Consult a qualified specialist workshop.
The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run completely
dry. X
Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel. X
Turn the ignition on for approximately ten seconds ( Y
page 145).X
Start the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start: X
Turn the ignition on again for approximately ten seconds
( Y
page 145). X
Start the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts: X
Consult a qualified specialist workshop.
The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked. X
Unlock the vehicle ( Y
page 78).X
PLUG-IN HYBRID Vehicles: depressurize the fuel tank
( Y
page 163).
The SmartKey battery is discharged or nearly discharged. X
Unlock the vehicle using the mechanical key ( Y
page 80).
The fuel filler flap is unlocked, but the opening mechanism is jammed. X
Consult a qualified specialist workshop.166
Refueling
Driving and parking

and cold water to clean it. DEF residues crys-
tallize after time and contaminate the affec-
ted surfaces.
! DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to the
fuel tank, this can lead to engine damage.
For further information on DEF, see
( Y
page 436).
Opening the DEF filler cap
The fuel filler flap is unlocked or locked auto-
matically when you open or close the vehicle
with the SmartKey or with KEYLESS-GO. X
Switch the ignition off. X
Press the fuel filler flap in the direction of
arrow C .
The fuel filler flap swings up. X
Turn blue DEF fuel filler cap D counter-clock-
wise and remove it.
DEF filler cap D is secured with a plastic
strip.
DEF refill canisters
! Do not tighten the disposable hose with too
much force. The disposable hose may other-
wise be destroyed. X
Unscrew the cap from the opening on top of
DEF refill canister D .X
Place disposable hose C on the opening of
DEF refill canister D and screw it on clock-
wise until hand-tight.
i Disposable hose C remains closed until
you fasten disposable hose C to the DEF
filler neck of the vehicle. X
Place disposable hose C on the filler neck on
the vehicle and screw it on clockwise until
hand-tight. When you feel resistance, dispos-
able hose C is sufficiently secured. X
Lift up and tip DEF refill canister D .
i Filling stops when the DEF tank is com-
pletely filled. Do not fill the DEF tank any fur-
ther. DEF refill canister D can be removed
when it has been only partially emptied. X
Turn disposable hose C on the filler neck of
the vehicle counter-clockwise and remove it. X
Turn disposable hose C on the opening of
DEF refill canister D counter-clockwise and
remove it. X
Reseal DEF refill canister D with the cap.
DEF refill canisters can be obtained at many gas
stations or at an authorized Mercedes-Benz
Center. DEF refill canisters are often sold with a
filler hose. A filler hose that does not exactly fit168
Refueling
Driving and parking

Problems with the charging process Problem
Possible causes/consequences and P Solutions
The charge socket flap
cannot be opened. The charge socket flap is not unlocked. X
Unlock the vehicle ( Y
page 78).
If the SmartKey battery is discharged: X
Unlock the driver's door using the mechanical key ( Y
page 80).
or X
Unlock the vehicle centrally from the inside ( Y
page 85).
The charge socket flap is unlocked, but the opening mechanism is
jammed. X
Lock the vehicle and unlock it again.
If, after that, the opening mechanism is still jammed: X
Consult a qualified specialist workshop.
The high-voltage battery
is not being charged. The indicator lamp on the vehicle socket flashes red.
A malfunction has occurred during the initialization of the charging
process or during charging. X
Disconnect the charging cable connector from the vehicle socket
and plug it back into the vehicle socket.
If the problem persists: X
Have the power socket checked or use another power socket.
or X
Use a different charging station.
or X
Consult a qualified specialist workshop.176
Charging the high-voltage battery
Driving and parking

Every person who has access to the informa-
tion stated can use the functions of the online
access to the vehicle.
i Information when selling a vehicle or
buying a used vehicle: R
If you sell your vehicle, you are obliged to
delete the vehicle from your personal area
on the online access to the vehicle. R
If you have bought a used vehicle, it is pos-
sible that the previous owner still has
access to the online access to the vehicle.
Calling up functions The online access to the vehicle allows you
access to your vehicle's information and func-
tions using remote query and remote configu-
ration.
The following functions can be accessed: R
request the current condition of charge of the
high-voltage battery R
program the departure time ( Y
page 274)R
set or activate the "Pre-entry climate control
at departure time" function (see the separate
COMAND operating instructions)
Information on additional functions and operat-
ing instructions can be found within the online
access to the vehicle.
Connecting the vehicle to the Internet
i This function is not available in all countries
and requires activated access to the mbrace
emergency call system.
You can use the online access to the vehicle if
the vehicle has a connection to the Internet via a
mobile phone network. The necessary data is
transmitted by radio. The vehicle automatically
recognizes whether a connection to the Internet
is possible or not. No presets are necessary.
i Restrictions in reception are possible if the
vehicle is in an underground car park, for
example. Restrictions may also occur in areas
with poor mobile network coverage. Parking
Important safety notes
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally: R
the electric parking brake must be applied. R
the transmission must be in position P and the
SmartKey must be removed from the ignition
lock. R
the front wheels must be turned towards the
curb on steep uphill or downhill gradients. R
the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients. R
a laden vehicle must also be secured at the
rear axle with a wheel chock or s imilar, for
e xample, on uphill or downhill gradients.178
Parking
Driving an d parking

Switching off the engine
Important safety notes
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Using the SmartKey X
Apply the electric parking brake. X
Shift the transmission to position P .X
Turn the SmartKey to position 0 in the ignition
lock and remove it.
The immobilizer is activated.
If you switch the engine off with the transmis-
sion in position R or D , the automatic transmis-
sion shifts to N automatically.
If you then open the driver's door or the front-
passenger door or remove the SmartKey from
the ignition, the automatic transmission shifts
to P automatically.
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system: X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N .X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
Using KEYLESS-GO X
Apply the electric parking brake. X
Shift the transmission to position P .X
Press the Start/Stop button ( Y
page 146)
The engine stops and all the indicator lamps in
the instrument cluster go out. If you switch the engine off with the transmis-
sion in position R or D , the automatic transmis-
sion shifts to N automatically.
If you then open the driver's or front-passenger
door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system: X
Remove the Start/Stop button from the igni-
tion lock. X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N . X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
i The engine can be switched off in an emer-
gency while the vehicle is in motion by press-
ing and holding the Start/Stop button for
three seconds.
Electric parking brake
General notes
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P . R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. Parking 179
Driving and parking Z

The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake. X
If this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away. X
Shift the automatic transmission to position
P .
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
i The electric parking brake performs a func-
tion test at regular intervals while the engine
is switched off. The sounds that can be heard
while this is occurring are normal.
Applying or releasing manually
X
To engage: push handle C .
When the electric parking brake is engaged,
the I (USA only) or $ (Canada only)
red indicator lamp lights up in the instrument
cluster.
i The electric parking brake can also be
applied when the SmartKey is removed. X
To release: pull handle C .
The red I (USA only) or $ (Canada
only) indicator lamp in the instrument cluster
goes out.
i The electric parking brake can only be
released: R
if the SmartKey is in position 1 in the igni-
tion lock ( Y
page 145) orR
if the ignition was switched on using the
Start/Stop button To ensure that you do not roll backwards when
pulling away on an uphill slope, engage the elec-
tric parking brake ( Y
page 149).
Applying automatically The electric parking brake is automatically
applied when the transmission is in position P
and: R
the engine is switched off or R
the driver is not wearing a seat belt and the
driver's door is opened.
To prevent the electric parking brake from being
automatically applied, pull handle C .
The electric parking brake is also engaged auto-
matically if: R
DISTRONIC PLUS brings the vehicle to a
standstill or R
the HOLD function is keeping the vehicle sta-
tionary R
Active Parking Assist is keeping the vehicle
stationary
In addition, at least one of the following condi-
tions must be fulfilled: R
the engine is switched off R
the driver is not wearing a seat belt and the
driver's door is opened R
there is a system malfunction R
the power supply is insufficient R
the vehicle is stationary for a lengthy period
The red I (USA only) or $ (Canada only)
indicator lamp in the instrument cluster lights
up.
The electric parking brake is not automatically
engaged if the engine is switched off by the ECO
start/stop function.
Releasing automatically The electric parking brake is released automat-
ically when all of the following conditions are
fulfilled: R
the engine is running. R
the transmission is in position D or R .R
the seat belt has been fastened. R
you depress the accelerator pedal.
If the transmission is in position R , the trunk lid
must be closed.180
Parking
Driving and parking

helps avoid overheating and excessive wear
of the brakes.
When you take advantage of the engine brak-
ing effect, a drive wheel may not turn for some
time, e.g. on a slippery road surface. This
could cause damage to the drive train. This
type of damage is not covered by the
Mercedes-Benz warranty.
Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. causing the
brakes to rub by constantly applying light pres-
sure to the pedal. This results in excessive and
premature wear to the brake pads.
Heavy and light loads
G WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive
on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
You then have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion. Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance. R
Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so. R
Carefully depress the brake pedal and the
beginning and end of a journey. R
Maintain a greater distance to the vehicle
ahead.
Servicing the brakes
! The brake fluid level may be too low, if: R
if the red brake warning lamp lights up in
the instrument cluster and R
you hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
! A function or performance test should only
be carried out on a 2-axle dynamometer. If
you wish to operate the vehicle on such a
dynamometer, please consult a qualified spe-
cialist workshop in advance. You could oth-
erwise damage the drive train or the brake
system.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0 or 1 or Start/Stop
button in position 0 or 1 ) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-184
Driving tips
Driving and parking

Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury. R
In a rollover crash, an unbelted person is sig-
nificantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts.
General notes Only select raised level if this is appropriate for
the road conditions. Otherwise, fuel consump-
tion may increase and handling may be affected.
Make changes to the vehicle level while the
vehicle is in motion. This enables the vehicle to
adjust to the new level as quickly as possible.
The vehicle level may change visibly if you park
the vehicle and the outside temperature
changes. If the temperature drops, the vehicle
level is lower; with an increase in temperature,
the vehicle level rises.
If you unlock the vehicle or open a door, the
vehicle begins to compensate for load discrep-
ancies while still parked. However, for signifi-
cant level changes, such as after the vehicle has
been stationary for a long period, the engine
must be on. For safety reasons, the vehicle is
only lowered when the doors are closed. Low-
ering is interrupted if a door is opened, and it
continues once the door has been closed.
Vehicles with no trailer coupled: below a
speed of 40 mph (64 km/h), you can select
between the normal and raised vehicle level.
Select the normal vehicle level for normal road
su r
faces and the raised vehicle level for driving
with snow chains or on particularly poor road
surfaces. Your selection remains stored even if
you remove the SmartKey from the ignition lock.
If you try to select raised level at a speed above
40 mph (64 km/h), the Drive More Slowly
message appears in the multifunction display.
Vehicles with a trailer coupled: below a speed
of 19 mph (30 km/h), you can select between
the normal and raised vehicle level. Setting the raised vehicle level X
Start the engine.
If indicator lamp D is not lit:X
Press button C .
Indicator lamp D flashes while the vehicle is
being raised, and lights up continuously as
soon as the vehicle reaches the desired level.
All vehicles (except Mercedes-AMG vehi-
cles): the vehicle is lowered by 2.4 in (60 mm)
compared to the normal level.
Mercedes-AMG vehicles: the vehicle is
raised by 2 in (50 mm) compared to the nor-
mal level.
The Vehicle Rising
message appears in the
multifunction display.
The message remains until the raised level is
reached.
If you press the 8 or v button on the
multifunction steering wheel, the message will
disappear.
The raised level setting is canceled if you: R
drive at speeds above 50 mph (80 km/h) (all
vehicles except Mercedes-AMG vehicles) R
drive at speeds above 43 mph (70 km/h)
(Mercedes-AMG vehicles) R
drive between 40 mph (64 km/h) and 50 mph
(80 km/h) for approximately 20 seconds (all
vehicles except Mercedes-AMG vehicles). R
drive at speeds between 40 mph (64 km/h)
and 43 mph (70 km/h) for approximately
20 seconds (Mercedes-AMG vehicles) R
drive at speeds above 19 mph (30 km/h) with
a trailer
The raised vehicle level remains saved when you
are not driving within these speed ranges.208
Driving systems
Driving and parking