Unlocking and opening doors from
the inside You can open a door from inside the vehicle
even if it has been locked. You can only open the
rear doors from inside the vehicle if they are not
secured by the child-proof locks ( Y
page 65).
If the vehicle has previously been locked from
the outside, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm ( Y
page 77).
X
Front door: pull door handle D .
If the door is locked, locking knob C pops up.
The door is unlocked and can be opened. X
Rear door: pull door handle D .
If the door is locked, locking knob C pops up
and the door unlocks. X
Pull door handle D again.
The door can be opened.
Centrally locking and unlocking the
vehicle from the inside You can centrally lock or unlock the vehicle from
the inside. The buttons are located on both front
doors. X
To unlock: press button C .X
To lock: press button D .
If the front-passenger door is closed, the vehi-
cle locks.
Meanwhile, the fuel filler flap will not be locked
or unlocked.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked from the
outside.
You can open a front door from inside the vehi-
cle even if it has been locked.
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if: R
the vehicle was locked using the locking but-
ton for the central locking, or R
if the vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked.
Automatic locking feature
X
To deactivate: press and hold button C for
about five seconds until a tone sounds. X
To activate: press and hold button D for
about five seconds until a tone sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing. Doors 85
Opening and closing Z
You could therefore be locked out if: R
the vehicle is being pushed. R
the vehicle is being towed. R
the vehicle is on a roller dynamometer.
You can also switch the automatic locking func-
tion on and off using the on-board computer
( Y
page 275).
Power closing Power closing pulls the doors and tailgate into
their locks automatically even if they are not
completely closed. X
To power close a door: push the door into
the lock up to the first detent position.
Power closing will pull the door fully closed. X
To power close the tailgate: lightly press
the tailgate downwards.
Power closing will pull the tailgate fully
closed.
Unlocking the driver's door (mechan-
ical key) If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key. X
Take the mechanical key out of the SmartKey
( Y
page 80).X
Insert the mechanical key into the lock of the
driver's door as far as it will go.
X
Turn the mechanical key counter-clockwise
to position G .
The door is unlocked. X
Turn the mechanical key back and remove it. X
Insert the mechanical key into the SmartKey
( Y
page 81). If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
( Y
page 77).
Locking the vehicle (mechanical key) If the vehicle can no longer be locked with the
SmartKey or KEYLESS-GO, use the mechanical
key. X
Open the driver's door. X
Close the front-passenger door, the rear
doors and the tailgate. X
Press the locking button ( Y
page 85).X
Check whether the locking knobs on the
front-passenger door and the rear doors are
still visible. Press down the locking knobs by
hand, if necessary. X
Close the driver's door. X
Take the mechanical key out of the SmartKey
( Y
page 80). X
Insert the mechanical key into the lock of the
driver's door as far as it will go.
X
Turn the mechanical key clockwise as far as it
will go to position G .X
Turn the mechanical key back and remove it. X
Make sure that the doors and the tailgate are
locked. X
Insert the mechanical key into the SmartKey
( Y
page 81).
If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft alarm
system is not armed.86
Doors
Opening and closing
i Vehicles with a diesel engine: you can
start the engine without preglow if the engine
is warm.
Using KEYLESS-GO to start the engine The Start/Stop button can be used to start the
vehicle without inserting the SmartKey into the
ignition lock. The Start/Stop button must be
inserted in the ignition lock and the SmartKey
must be in the vehicle. This mode for starting the
engine operates independently of the ECO
start/stop automatic engine start function. X
Depress the brake pedal and keep it
depressed. X
Press the Start/Stop button once
( Y
page 146).
Vehicles with a gasoline engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Starting procedure via smartphone Observe the important safety notes on starting
the engine ( Y
page 147).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where
your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the key into the ignition lock, you can
carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if: R
the key is in the ignition lock R
park position P is selectedR
the accelerator pedal is not depressed R
the anti-theft alarm system is not activated R
the panic alarm is not activated R
the hazard warning lamps are switched off R
the hood is closed. R
the doors are closed and locked R
the windows and sliding sunroof are closed
Also make sure that: R
the fuel tank is sufficiently filled R
the starter battery is sufficiently charged
G WARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you: R
switch on the hazard warning lamps R
do not lock the doors R
open the hood
Pulling away
General notes
G WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R ,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position D or R ,
always firmly depress the brake pedal and do
not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature ( Y
page 275).148
Driving
Driving and parking
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible. X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password. X
Return to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via: R
the Internet, under the "Owners Online" sec-
tion R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing
The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center. The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and a data connection is possible. X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotely message appears in the multifunction
display.
Alternatively, the vehicle can be locked via: R
the Internet, under the "Owners Online" sec-
tion R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service If your vehicle has been stolen: X
Notify the police.
The police will issue a numbered incident
report. X
This number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an350
Features
Stowage and features
include text message, e-mail or an automated
call.
The data you receive contains the following
information: R
the location where the speed limit was excee-
ded R
the time at which the speed limit was excee-
ded R
the selected speed limit which was exceeded
Geo fencing Geo fencing allows you to select areas which the
vehicle should not enter or leave. You will be
informed if the vehicle crosses the boundaries
of the selected areas. You can select the way in
which you receive this information beforehand.
Possible options include text message, e-mail or
an automated call.
The area can be determined as either a circle or
a polygon with a maximum of ten corners. You
can specify up to ten areas simultaneously. Dif-
ferent settings are possible for each area.
These settings can be called up under "Owners
Online" at http://www.mbusa.com.
Alternatively, you can trigger an MB Info call and
inform the customer service representative that
you wish to activate geo fencing.
Currently inactive areas can be activated by text
message.
Triggering the vehicle alarm With this function, you can trigger the vehicle's
panic alarm via text message. An alarm sounds
and the exterior lighting flashes. Depending on
the setting, the panic alarm lasts five or ten sec-
onds. Afterwards, the alarm switches off.
Garage door opener
General notes
The HomeLink ®
garage door opener integrated
in the rear-view mirror allows you to operate up
to three different door and gate systems.
Use the integrated garage door opener only on
garage doors that: R
have safety stop and reverse features and R
meet current U.S. federal safety standards Once programed, the integrated garage door
opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating instruc-
tions for the garage door system.
When programming a garage door opener, park
the vehicle outside the garage. Do not run the
engine while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated garage
door opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following tele-
phone assistance services: R
USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes R
Canada: Customer Service at
1-800-387-0100 R
HomeLink ®
hotline 1-800-355-3515 (free of
charge)
More information on HomeLink ®
and/or com-
patible products is also available online at
http://www.homelink.com.
Notes on the declaration of conformity
( Y
page 29).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
G WARNING
When you operate or program the garage door
with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.352
Features
Stowage and features