Problems with the rear window defroster
ProblemPossible causes/consequences andMSolutions
The rear window
defroster has deactiva-
ted prematurely or can-
not be activated.The battery has not been sufficiently charged.
XSwitch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window defroster
can be activated again.
Switching air-recirculation mode
on/off
General notes
You can deactivate the flow of fresh air if
unpleasant odors are entering the vehicle from
outside. The air already inside the vehicle will
then be recirculated.
If you switch on air-recirculation mode, the win-
dows can fog up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows from fog-
ging up.
Switching on/off
XTurn the SmartKey to position 2in the ignition
lock (Ypage 145).
XTo activate: press thedbutton.
The indicator lamp in the dbutton lights
up.
iIn the event of high pollution levels (3-zone
automatic climate control only) or at high out-
side temperatures, air-recirculation mode is
automatically activated. When air-recircula-
tion mode is activated automatically, the indi-
cator lamp in the dbutton is not lit.
Outside air is added after about 30 minutes.
XTo deactivate: press thedbutton.
The indicator lamp in the dbutton goes
out.
iAir-recirculation mode deactivates auto-
matically:
Rafter approximately five minutes at outside
temperatures below approximately 41 ‡
(5 †)
Rafter approximately five minutes if cooling
with air dehumidification is deactivated
Rafter approximately 30 minutes at outside
temperatures above approximately 41 ‡ (5 †) if the "Cooling with air dehumidifi-
cation" function is activated
Switching the residual heat on or off
General notes
The residual heat function is only available on
vehicles for Canada.
It is possible to make use of the residual heat of
the engine to continue heating the stationary
vehicle for up to 30 minutesafter the engine has
been switched off. The heating time depends on
the set interior temperature.
Switching on/off
XTo activate: press theÌorÁ button.
The indicator lamp in the ÌorÁ button
lights up.
iThe blower will run at a low speed regardless
of the airflow setting.
iIf you activate the residual heat function at
high temperatures, only the ventilation will be
activated. The blower runs at medium speed.
XTo deactivate: press theÌorÁ but-
ton.
The indicator lamp in the ÌorÁ button
goes out.
Residual heat is deactivated automatically:
Rafter approximately 30 minutes
Rwhen the ignition is switched on
Rif the battery voltage drops
Ionization
Ionization is used to purify the air in the vehicle
interior and attain an improved interior climate.
138Operating the climate control systems
Climate control
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
Roverheat and cause a fire
Rlose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
!Do not warm up the engine with the vehicle
stationary. Drive off immediately. Avoid high
engine speeds and driving at full throttle until
the engine has reached its operating temper-
ature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
!Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
Observe the important safety notes for PLUG-IN
HYBRID vehicles (
Ypage 42).
SmartKey positions
SmartKey
gTo remove the SmartKey
1Power supply for some consumers, such as
the windshield wipers
2Ignition (power supply for all consumers)
and drive position
3To start the engine
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting
the engine or lights up while driving
(
Ypage 317).
If the SmartKey is in position 0in the ignition
lock for an extended period of time, it can no
longer be turned in the ignition lock. The steer-
ing is then locked. To unlock, remove the Smart-
Key and reinsert it into the ignition lock.
The steering is locked when you remove the
SmartKey from the ignition lock.
XRemove the SmartKey when the engine is
switched off.
The starter battery could otherwise be dis-
charged.
If you cannot turn the SmartKey in the ignition
lock, the starter battery may not be charged
sufficiently.
XCheck the starter battery and charge it if nec-
essary (Ypage 377).
or
XJump-start the vehicle (Ypage 379).
iThe SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
Driving145
Driving and parking
Z
KEYLESS-GO
Generalnotes
Vehicles wit hKEYLESS-GO are equipped wit h a
SmartKey featurin gan integrate dKEYLESS-GO
function and adetachable Start/Sto pbutton.
A chec kwhic hperiodically establishes aradi o
connection between th evehicl eand th eSmart -
Key determine swhether avalid SmartKey is in
th evehicle. This occurs, for example, when
starting th eengine.
Whe nyou insert th eStart/Sto pbutto nint oth e
ignition lock, th esystem needs approximately
two seconds recognition time. You can then use
th eStart/Sto pbutton.
Pressing th eStart/Sto pbutto nseveral times in
succession corresponds to th edifferen tke y
position sin th eignition lock. This is only th e
cas eif you are no tdepressing th ebrak epedal .
If you depress th ebrak epedal and press th e
Start/Sto pbutton, th eengin estart simmedi-
ately.
To start th evehicl ewithout actively usin gth e
SmartKey:
Rth eStart/Sto pbutto nmus tbe inserted in th e
ignition lock.
Rth eSmartKey mus tbe in th evehicle.
Rth evehicl emus tno tbe locke dwit hth e
SmartKey or KEYLESS-GO (Ypage 79).
Do no tkeep th eSmartKey:
Rwit helectronic devices, e.g. amobile phone
o
r another SmartKey.
Rwit hmetallic objects ,e.g. coins or metal foil.
Rinside metallic objects ,e.g. ametal case.
This can impair th efunctionalit yof th eKEY-
LESS-GO key.
Do no tkeep th eKEYLESS-GO ke yin th etem-
perature-controlled cup holder (
Ypage 340).
Otherwise ,th eKEYLESS-GO ke ywill no tbe rec -
ognized.
If you loc kth evehicl ewit hth eSmartKey' s
remot econtrol or wit hKEYLESS-GO ,after a
short time:
Ryou will no tbe able to switch on th eignition
wit hth eStart/Sto pbutton.
Ryou will no tbe able to start th eengin ewit hth e
Start/Sto pbutto nuntil th evehicl eis
unlocke dagain . If you loc
kth evehicl ecentrally usin gth ebutto n
on th efron tdoor (
Ypage 85) ,you can continu e
to start th eengin ewit hth eStart/Sto pbutton.
The engin ecan be switched off while th evehicl e
is in motion by pressing and holding th eStart /
Stop butto nfor three seconds. This function
operate sindependentl yof th eECO start/sto p
automatic engin eswitch-off function .
Key positions wit hKEYLESS-G O
:Start/Stopbutto n
;Ignition loc k
As soo nas th eignition is switched on ,all th e
indicator lamp sin th einstrumen tcluste rligh t
up. Further information on situation swher ean
indicator lamp either fail sto go out after starting
th eengin eor lights up while drivin g
(
Ypage 317).
If Start/Sto pbutto n: has no tyet been
pressed, this corresponds to th eke ybein g
remove dfrom th eignition .
XTo switch on th epower supply :press
Start/Sto pbutto n: once .
The powe rsupply is switched on .You can no w
activat eth ewindshield wipers, for example.
The powe rsupply is switched off again if:
Rth edriver's door is opened and
Ryou press Start/Sto pbutto n: twice when in
this position
XTo switch on th eignition: press Start/Sto p
butto n: twice .
The ignition is switched on .
If you press Start/Sto pbutto n: once when
in this position ,th eignition is switched off
again .
146Driving
Driving and parking
Removing the Start/Stop button
You can remove the Start/Stop button from theignition lock and start the vehicle as normal
using the SmartKey.
It is only possible to switch between KEYLESS-
GO mode and SmartKey operation when the
transmission is in position P.
XRemove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
SmartKey with you when leaving the vehicle. As
long as the SmartKey is in the vehicle:
Rthe vehicle can be started using the Start/
Stop button
Rthe electrically powered equipment can be
operated
Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
!Do not depress the accelerator when start-
ing the engine.
General notes
Vehicles with a gasoline engine: the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission
XShift the transmission to position P
(Ypage 155).
The transmission position display in the mul-
tifunction display shows P(
Ypage 154).
iYou can start the engine in transmission
position Pand N.
Starting procedure with the SmartKey
XTo start a diesel engine : turn the SmartKey
to position 2in the ignition lock (Ypage 145).
The % preglow indicator lamp in the instru-
ment cluster lights up.
XTurn the SmartKey to position 3in the ignition
lock and release it as soon as the engine is
running (
Ypage 145).
Driving147
Driving and parking
Z
iVehicles with a diesel engine:you can
start the engine without preglow if the engine
is warm.
Using KEYLESS-GO to start the engine
The Start/Stop button can be used to start the
vehicle without inserting the SmartKey into the
ignition lock. The Start/Stop button must be
inserted in the ignition lock and the SmartKey
must be in the vehicle. This mode for starting the
engine operates independently of the ECO
start/stop automatic engine start function.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 146).
Vehicles with a gasoline engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Starting procedure via smartphone
Observe the important safety notes on starting
the engine (Ypage 147).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the key into the ignition lock, you can
carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
Rthe key is in the ignition lock
Rpark position Pis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed.
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery is sufficiently charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen the hood
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (
Ypage 275).
148Driving
Driving and parking
It is only possible to shift the transmission from
positionPto the desired position if you depress
the brake pedal. Only then is the parking lock
released. If you do not depress the brake pedal,
the DIRECT SELECT lever can still be moved but the parking lock remains engaged.
iUpshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake (
Ypage 179).
Pulling away with a trailer
To ensure that you do not roll backwards when
pulling away on an uphill slope, engage the elec-
tric parking brake.
XPress and hold handle :.
The electric parking brake continues to brake
and prevent the vehicle from rolling back-
wards.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster remains on.
XDepress the accelerator pedal.
XAs soon as the vehicle/trailer combination isheld by the driving force of the engine, release
lever :.
the electric parking brake is released.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster goes out.
Hill start assist
Hill start assist helps you when pulling away for-
wards or in reverse on an uphill gradient. It holds
the vehicle for a short time after you have
removed your foot from the brake pedal. This gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll.
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
Ryou are pulling away on a level road or on a
downhill gradient.
Rthe transmission is in position N.
Rthe electric parking brake is applied.
RESP®is malfunctioning.
ECO start/stop function
Introduction
This section describes the ECO start/stop func- tion for all vehicles except PLUG-IN HYBRID
vehicles. Information on the ECO start/stop
function on PLUG-IN HYBRID vehicles
(
Ypage 253).
The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop
function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
Driving149
Driving and parking
Z
Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 147). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 379).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XAllow the starter motor to cool down for approximately two minutes.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
Vehicles with a gasoline
engine:
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gage shows a value
above 248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 359). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT controller
This section describes the DYNAMIC SELECT
controller for all vehicles except PLUG- IN HYBRID vehicles. Information on the
DYNAMIC SELECT controller on PLUG-
IN HYBRID vehicles (Ypage 251).
152DYNAMIC SELECT controller
Driving and parking
Engaging park position P
!If the engine speed is too high or the vehicle
is moving, do not shift the automatic trans-
mission directly from Dto R, from Rto Dor
directly to P. The automatic transmission
could otherwise be damaged.
jPark position with parking lock
kReverse gear
iNeutral
hDrive
XPush the DIRECT SELECT lever in the direction
of arrow P.
Engaging park position P automatically
Park position Pis automatically engaged if:
Ryou switch off the engine using the SmartKey
and remove the SmartKey
Ryou switch off the engine using the SmartKey
or using the Start/Stop button and open the
driver's door or front-passenger door
Rthe driver's door is opened when the vehicle is
stationary or driving at very low speed and the
transmission is in position Dor R
Under certain conditions, the automatic trans-
mission shifts automatically to transmission
position Pif the HOLD function or DISTRONIC
PLUS is activated. Observe the information on
the HOLD function (
Ypage 205) and on
DISTRONIC PLUS (Ypage 196).
Engaging reverse gear R
!Only shift the automatic transmission to R
when the vehicle is stationary.
XIf the transmission is in position Dor N: push
the DIRECT SELECT lever up past the first
point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever up past the first point of resistance.
Shifting to neutral N
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position Dor R: push
the DIRECT SELECT lever up or down to the
first point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition, the automatic
transmission shifts to Pautomatically.
With the Start/Stop button: ifyou t
hen open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
Automatic transmission155
Driving and parking
Z