2016 MERCEDES-BENZ GLE-Class key

Problems with the SmartKey
ProblemPossible causes/consequences andMSolutions
You can no longer lock or
unlock the vehicle using
the SmartKey.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 81) and replace it if necessary
(Ypage 81).
If this does not work:
XUnlock (Ypage 86) or lock (Ypage 86) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 86) or lock (Ypage 86) the vehicle using the
mechanical key.
The SmartKey is faulty.
XUnlock (Ypage 86) or lock (Ypage 86) the vehicle using the
mechanical key.
XHave the SmartKey checked at a qualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.KEYLESS-GO was deactivated.
XReactivate KEYLESS-GO (Ypage 79).
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 81) and replace it if necessary
(Ypage 81).
If this does not work:
XUnlock (Ypage 86) or lock (Ypage 86) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 86) or lock (Ypage 86) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XUnlock (Ypage 86) or lock (Ypage 86) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
SmartKey83
Opening and closing
Z

ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 377).
or
XJump-start the vehicle (Ypage 379).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 81) and replace it if necessary
(Ypage 81).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
84Doors
Opening and closing

You could therefore be locked out if:
Rthe vehicle is being pushed.
Rthe vehicle is being towed.
Rthe vehicle is on a roller dynamometer.
You can also switch the automatic locking func-
tion on and off using the on-board computer
(
Ypage 275).
Power closing
Power closing pulls the doors and tailgate into
their locks automatically even if they are not
completely closed.
XTo power close a door: push the door into
the lock up to the first detent position.
Power closing will pull the door fully closed.
XTo power close the tailgate: lightly press
the tailgate downwards.
Power closing will pull the tailgate fully
closed.
Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key.
XTake the mechanical key out of the SmartKey
(Ypage 80).
XInsert the mechanical key into the lock of the driver's door as far as it will go.
XTurn the mechanical key counter-clockwise
to position 1.
The door is unlocked.
XTurn the mechanical key back and remove it.
XInsert the mechanical key into the SmartKey
(Ypage 81). If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(
Ypage 77).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey or KEYLESS-GO, use the mechanical
key.
XOpen the driver's door.
XClose the front-passenger door, the rear
doors and the tailgate.
XPress the locking button (Ypage 85).
XCheck whether the locking knobs on the
front-passenger door and the rear doors are
still visible. Press down the locking knobs by
hand, if necessary.
XClose the driver's door.
XTake the mechanical key out of the SmartKey
(Ypage 80).
XInsert the mechanical key into the lock of thedriver's door as far as it will go.
XTurn the mechanical key clockwise as far as it
will go to position 1.
XTurn the mechanical key back and remove it.
XMake sure that the doors and the tailgate are
locked.
XInsert the mechanical key into the SmartKey
(Ypage 81).
If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft alarm
system is not armed.
86Doors
Opening and closing

Cargo compartment
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 441).
You should preferably place luggage or loads in
the cargo compartment. Observe the loading
guidelines (
Ypage 329).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
Vehicles without the EASY-PACK tailgate:
the tailgate can be:
Ropened and closed manually from outside
Runlocked from inside with the emergency
release
For vehicles with the EASY-PACK tailgate:
you can:
Rclose the tailgate manually from outside
Ropen and close the tailgate automatically
from outside
Ropen and close the tailgate automatically
from inside
Runlock the tailgate from inside with the emer- gency release
Rlimit the opening angle of the tailgate
Tailgate reversing feature
On vehicles with the tailgate remote closing fea-
ture, the tailgate is equipped with automatic
obstacle recognition with a reversing feature. If
a solid object blocks or restricts the tailgate
when automatically opening or closing, this pro-
cedure is stopped. If the tailgate is stopped dur-
ing the closing procedure, it will open again
automatically. The automatic obstacle recogni-
tion with reversing feature is only an aid. It is not a substitute for your attentiveness when open-
ing and closing the tailgate.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rpress the Fbutton on the SmartKey, or
Rpull or press the remote operating switch
on the driver's door or
Rpress the closing or locking button on the
tailgate or
Rpull the handle on the tailgate
Cargo compartment87
Opening and closing
Z

Opening and closing manually from
outside
Opening
XPress the %button on the SmartKey.
XPull handle :.
XRaise the tailgate.
Vehicles with the EASY-PACK tailgate: if you
pull handle :and then release it, the tailgate
opens automatically.
Closing
XPull the tailgate down using recess :.
XAllow the tailgate to drop into the lock.
XLock the vehicle if necessary with the &
button on the SmartKey or with KEYLESS-GO.
iIf a KEYLESS-GO key is detected in the cargo
compartment, the tailgate will not lock.
Opening/closing automatically from
outside
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the closing or locking button on the
tailgate.
Rpull the handle on the tailgate
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 441).
iNotes on the automatic reversing feature for
the tailgate (Ypage 87).
88Cargo compartment
Opening and closing

Opening the tailgate automatically
You can open the tailgate automatically with the
SmartKey or the handle in the tailgate.
XPress and hold the Fbutton on the Smart-
Key until the tailgate opens.
or
XWhen the tailgate is unlocked, pull the tailgate
handle and let it go again immediately.
or
XWith the tailgate stopped in an intermediate
position, pull the tailgate upwards.
You can release the tailgate as soon as the
tailgate starts to open.
Closing the tailgate automatically
XTo close: press closing button :in the tail-
gate.
or
XPress and hold the Fbutton on the Smart-
Key until the tailgate closes.
You can release the button as soon as the
tailgate starts to close.
Vehicles with EASY-PACK tailgate and KEYLESS-
GO: you can simultaneously close and lock the
tailgate.
XPress locking button ;in the tailgate.
If a KEYLESS-GO key is detected outside the
vehicle, the tailgate closes and locks. All the
doors must be shut and the SmartKey located
in the vicinity of the tailgate.
iThe tailgate cannot be opened and closed
with the SmartKey if there is a SmartKey in the
ignition.
If the tailgate touches an object while closing,
the closing procedure is interrupted and the
tailgate reopens.
iIf a KEYLESS-GO key is detected in the cargo
compartment, the tailgate will not lock.
Opening/closing automatically from
inside
Important safety notes
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rpress the Fbutton on the SmartKey, or
Rpull or press the remote operating switch
on the driver's door or
Rpress the closing or locking button on the
tailgate or
Rpull the handle on the tailgate
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 441).
Cargo compartment89
Opening and closing
Z

iNotes on the automatic reversing feature for
the tailgate (Ypage 87).
Opening and closing
XTo open: pull remote operating switch :for
the tailgate until the tailgate opens.
XTo close: turn the SmartKey to position 1or 2
in the ignition lock.
XPress remote operating switch for tailgate :
until the tailgate is completely closed.
You can open and close the tailgate from the
driver's seat when the vehicle is stationary and
unlocked.
Limiting the opening angle of the tail-
gate
General notes
!Make sure there is sufficient clearance to
open the tailgate fully when setting the open-
ing angle. The tailgate could otherwise be
damaged. Ideally, set the opening angle out-
side.
Activating
You can limit the opening angle of the tailgate.
This is possible in the top half of its opening
range, up to approximately 4 in (10 cm) before
the stop.
XTo open the tailgate: pull the handle on the
tailgate.
XTo stop the opening procedure at the
desired position: press the closing button in the tailgate or pull the handle on the outside
of the tailgate again.
XTo save the position:
press and hold the
closing button in the tailgate until two short
tones sound.
The opening angle limiter is activated. The
tailgate will now stop in the stored position
when opening.
Deactivating
XPress and hold the closing button in the tail-
gate until you hear a short tone.
Tailgate emergency release
General notes
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 441).
If the tailgate can no longer be unlocked:
Rusing the SmartKey, or
Rusing the remote operating switch in the door
control panel:
Use the emergency release.
Opening
XTake mechanical key ;out of the SmartKey
(Ypage 80).
XInsert mechanical key ;or a suitable tool,
e.g. a thin screwdriver, into opening :in the
paneling and push it in.
The tailgate is released.
90Cargo compartment
Opening and closing

XOpen the tailgate.
XInsert mechanical key;into the SmartKey
(Ypage 81).
Side windows
Important safety notes
GWARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
GWARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window during the closing
process, the side window opens again automat-
ically. However, the automatic reversing feature
is only an aid and does not relieve you of the
responsibility of paying attention when closing a
side window.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/6 in(4 mm) of the closing
movement
Rduring resetting
Rwhen closing the side window again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on each
door for the corresponding side window.
The switches on the driver's door take prece-
dence.
:Front left
;Front right
=Rear right
?Rear left
XTurn the SmartKey to position 1or 2in the
ignition lock.
XTo open manually: press and hold the cor-
responding switch.
Side windows91
Opening and closing
Z