2016 MERCEDES-BENZ GLE-Class check engine

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
XHave the transmission checked at a qualified specialist workshop
immediately.
Problems with PLUG-IN HYBRID operation (Ypage 255).
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Because ESP®is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds). Braking triggered automatically by ESP
®may
seriously damage the brake system.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
162Refueling
Driving and parking

:To open the fuel filler flap
;To insert the fuel filler cap
=Instruction label for fuel type to be refueled
?Tire pressure table
XPress the fuel filler flap in the direction of
arrow:.
The fuel filler flap swings up.
XTurn the fuel filler cap counterclockwise and
remove it.
XInsert the fuel filler cap into the holder on the
inside of the fuel filler flap.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
XOnly fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump stops filling for the first time. Otherwise, fuel may
leak out.
Closing the fuel filler flap
XReplace the cap on the filler neck and turn
clockwise until it engages audibly.
XClose the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle.
If you drive at speeds above 1 mph (2 km/h)
with the fuel filler flap open, the Fuel Filler
Flap Openmessage is shown in the multifunc-
tion display.
If you are driving with the fuel filler cap open, the
8 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(
Ypage 297).
In addition, the ;Check Engine warning
lamp may light up (
Ypage 325).
iFor further information on warning and indi-
cator lamps in the instrument cluster, see
(
Ypage 325).
Refueling165
Driving and parking
Z

DEF (BlueTECvehicles only )
General notes
To function properly, BlueTE Cexhaus tgas after-
treatmen tmus tbe operated wit hth ereducing
agen tDEF. Addin gDE Fis on eof th etask sper -
formed durin gmaintenance .Under normal
operatin gconditions, atank of DE Flast suntil
th enext servic edue date.
Whe nth esupply of DE Fis almost used up, th e
Check Additive See Operator' sManual
messag eis shown in th emultifunction display.
If you drive th evehicle faste rthan 10 mph
(16 km/h), th eCheck Additive See Opera‐
tor's Manualmessag egoe sout after approx -
imately on eminute.
Whe nth eDE Fsupply drops to aminimum ,th e
Remaining Starts :16
messag eis shown in
th emultifunction display.
If th eRemaining Starts :16
messag e
appears in th emultifunction display, you can
start th eengin eanother 16 times .If DE Fis no t
refilled, you will subsequently be unable to
star tth eengine.
XAd dat leas t 1gal (3. 8l) of DEF.
XSwitc hon th eignition fo rat leas t60 seconds.
XStart th eengine.
iHav eth eDE Ftank refille dat aqualified spe -
cialis tworkshop .
Use th especial DE Frefill bottl ewhen addin g
DE Fbetween maintenance intervals. You can
obtain further information from an authorized
Mercedes-Ben zCente ror ,if necessary, contact
Roadside Assistanc e (
Ypage 27).
If th eoutsid etemperature is belo w12 ‡(Ò11 †)
it may be difficult to top up. If DEF is frozen and
there is an active warning indicator, it may not
be possible to add DEF. Park the vehicle in a
warmer place, e.g. in a garage, until DEF has
become fluid again. It will then be possible to
add DEF again. Alternatively, have the DEF tank
refilled at a qualified specialist workshop.
Further information about BlueTEC exhaust gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center.
Important safety notes
DEF is a water-soluble fluid for the exhaust gas
aftertreatment of diesel engines. It is:
Rnot poisonous
Rcolorless and odorless
Rnot flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are
particularly irritating to the skin, to mucous
membranes and to the eyes. You may experi-
ence a burning sensation in your eyes, nose and
throat. Coughing and watering of the eyes are
possible.
Do not inhale ammonia vapors. Fill the DEF tank
only in well-ventilated areas.
DEF must not come into contact with your skin,
eyes or clothing and must not be swallowed.
Keep DEF away from children.
If you or other persons come into contact with
DEF, observe the following:
RRinse DEF from your skin immediately with
soap and water.
RIf DEF comes into contact with your eyes,
immediately rinse them thoroughly with clean
water. Seek medical assistance without
delay.
RIf DEF has been swallowed, rinse your mouth
out immediately. Drink plenty of water. Seek
medical assistance without delay.
RChange out of clothing contaminated with
DEF immediately.
!Only use DEF in accordance with
ISO 22241. Do not mix any additives with
DEF, and do not dilute DEF with water. This
may destroy the BlueTEC exhaust gas after-
treatment system.
!The vehicle must be parked on level ground
to fill the DEF tank. The DEF tank can only be
filled as intended with the vehicle parked on a
level surface. This avoids false level readings. Filling the tank is not permitted if the vehicle
is not parked on a level surface. There is a
danger of overfil
ling, which could result in
damage to components of the BlueTEC
exhaust gas aftertreatment.
!Rinse surfaces that have come into contact
with DEF immediately with water or remove
DEF using a damp cloth and cold water. If the
DEF has already crystallized, use a sponge
Refueling167
Driving and parking
Z

energy and stored in the high-voltage battery.
Information on overrun mode (Ypage 253).
The high-voltage battery can be charged as fol-
lows:
Rthrough energy recuperation while the vehicle
is in motion
Rthrough the combustion engine while driving
in CHARGE operating mode (Ypage 246)
Rwith the relevant charging cable at an electri-
cal outlet while the vehicle is stationary
Rat a wallbox while the vehicle is stationary
Rat a charging station while the vehicle is sta-
tionary
The high-voltage battery can be charged in a
nominal voltage range from 100 V to 240 V.
You can view the condition of charge of the high-
voltage battery in the multifunction display. You
can find information in "PLUG-IN HYBRID oper-
ation", section "Menus and submenus" under
"Energy flow display" (
Ypage 247).
High and low outside temperatures
Low outside temperatures
At very low outside temperatures the maximum
power output of the high-voltage battery may be
reduced. The high-voltage battery is then no
longer able to provide the normal electrical
power output.
High outside temperatures
To prevent damage to the high-voltage battery
due to very high outside temperatures, the max-
imum power output of the high-voltage battery
is reduced by the vehicle.
Energy consumption and electrical
range
The maximum electrical range is generally
reduced by:
Rhigh and low outside temperatures
Roperating the climate control system
Rswitching on consumers
The battery's physical characteristics are such
that leaving the vehicle parked for long periods
at low outdoor temperatures without charging it
can lead to:
Ra reduction in battery performance
Rlonger charge times
Notes on battery care
Avoid storing or transporting the vehicle at
excessively high or low temperatures over a long
period.
If you park the vehicle and leave it stationary for
long periods:
Rcheck the condition of charge of the high-
voltage battery more often
Rconnect the vehicle to a power supply
This prevents self-discharge and damage to the high-voltage battery.
Terms of use
Please note the information on exceptions and
limitations in warranty documentation and in
the Maintenance Booklet.
Handling the charging cable and charg-
ing cable controls
Do not leave the charging cable controls
(Ypage 172) hanging loose from an electrical
outlet. Otherwise, this could result in a poor
contact with the electrical outlet and malfunc-
tions when charging the vehicle.
To ensure that the brackets within the charging
cable controls are not subjected to incorrect
loads, observe the following:
RNever lift or carry the controls by the charging
cable connector or the mains plug.
RTo transport the charging cable, the charging cable can be:
-wrapped around the controls or
-secured to the housing of the controls
Heat generated by the charging cable
and charging cable connector
Pay attention to the "Important safety notes"
(Ypage 169).
During the charging process, the charging cable
and charging cable connector may heat up.
The charging cable and the charging cable con-
nector will only heat up within the permissible
limiting values, provided that:
Rthe power supply and the charging cable are
not damaged
Rthe instructions for handling the charging
cable and controls on the charging cable are
observed
Charging the high-voltage battery171
Driving and parking
Z

helps avoid overheating and excessive wear
of the brakes.
When you take advantage of the engine brak-
ing effect, a drive wheel may not turn for some
time, e.g. on a slippery road surface. This
could cause damage to the drive train. This
type of damage is not covered by the
Mercedes-Benz warranty.
Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. causing the
brakes to rub by constantly applying light pres-
sure to the pedal. This results in excessive and
premature wear to the brake pads.
Heavy and light loads
GWARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive
on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
You then have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion.
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance.
RBrake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
RCarefully depress the brake pedal and the
beginning and end of a journey.
RMaintain a greater distance to the vehicle
ahead.
Servicing the brakes
!The brake fluid level may be too low, if:
Rif the red brake warning lamp lights up in
the instrument cluster and
Ryou hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
!A function or performance test should only
be carried out on a 2-axle dynamometer. If
you wish to operate the vehicle on such a
dynamometer, please consult a qualified spe-
cialist workshop in advance. You could oth-
erwise damage the drive train or the brake
system.
!Because ESP®is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP
®may
seriously damage the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
184Driving tips
Driving and parking

ity of your brakes at regular intervals. To do so,
depress the brake pedal firmly when driving at a
high speed. This improves the grip of the brake
pads.
You can find a description of Brake Assist (BAS)on (
Ypage 67) or of BAS PLUS on (Ypage 67).
Mercedes-Benz recommends that you only have
brake pads/linings installed on your vehicle
which have been approved for Mercedes-Benz
vehicles or which correspond to an equivalent
quality standard. Brake pads/linings which have
not been approved for Mercedes-Benz vehicles
or which are not of an equivalent quality could
affect your vehicle's operating safety.
Mercedes-Benz recommends that you only use
brake fluid that has been specially approved for
your vehicle by Mercedes-Benz, or which corre-
sponds to an equivalent quality standard. Brake
fluid which has not been approved for
Mercedes-Benz vehicles or which is not of an
equivalent quality could affect your vehicle's
operating safety.
High-performance brake system
(Mercedes-AMG vehicles)
The high-performance brake system is designed
for heavy loads. This may lead to noise when
braking. This will depend on:
RSpeed
RBraking force
REnvironmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake
system, such as the brake pads/linings or brake
discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An aggressive driving style will lead to high wear.
You can obtain further information about this
from your authorized Mercedes-Benz Center.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.
Excessive heavy braking results in correspond-
ingly high brake wear. Observe the #brake
wear warning lamp in the instrument cluster and
note any brake status messages in the multi-
function display. Especially for high perform- ance driving, it is important to maintain and have
the brake system checked regularly.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if:
Ryou drive at low speeds.
Rthe tires have adequate tread depth.
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
Rlower your speed.
Ravoid ruts.
Ravoid sudden steering movements.
Rbrake carefully.
Driving on flooded roads
!Do not drive through flooded areas. Check
the depth of any water before driving through
it. Drive slowly through standing water. Oth-
erwise, water may enter the vehicle interior or
the engine compartment. This can damage
the electronic components in the engine or
the automatic transmission. Water can also
be drawn in by the engine's air suction nozzles
and this can cause engine damage.
iVehicles with the AIRMATIC package:
select the raised vehicle level before driving
through a body of water.
Off-road fording
!Under no circumstances should you accel-
erate before entering the water. The bow
wave could cause water to enter and damage
the engine and other assemblies.
!Do not open any of the vehicle's doors while
fording. Otherwise, water could get into the
vehicle interior and damage the vehicle's
electronics and interior equipment.
REstablish how deep the water is and the char-
acteristics of the body of water before ford-
ing.
RSelect the highest possible vehicle level.
Driving tips185
Driving and parking
Z

GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
If the vehicle level is high, the vehicle center of gravity is raised. This could cause the vehicle
to tip over more easily on uphill or downhill
gradients. There is a risk of an accident.
Select the lowest possible vehicle level.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
When driving off-road, substances such as sand,
mud and water or water mixed with oil may get into the brakes. This could result in a reduced
braking effect or in total brake failure and also in
increased wear and tear. The braking charac-
teristics change depending on the material
ingressing the brakes. Clean the brakes after
driving off-road. If
you detect a reduced bra

king
effect or grinding noises, have the brake system checked in a qualified specialist workshop as
soon as possible. Adapt your driving style to the
different braking characteristics.
Driving off-road increases the likelihood of dam-
age to the vehicle, which, in turn, can lead to
failure of the mechanical assembly or systems.
Adapt your driving style to suit the terrain con-
ditions. Drive carefully. Have damage to the
vehicle rectified immediately at a qualified spe-
cialist workshop.
Do not switch to transmission position Nwhen
driving off-road. If you try to brake the vehicle
using the service brake, you could lose control
of the vehicle. If the gradient is too steep for your
vehicle, drive back down in reverse gear.
General notes
Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics of
your vehicle and the gear shift operation before driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
Rthe Offroad drive program (vehicles without
Off-Road Engineering package)
(
Ypage 237)
ROffroad andOffroad Plus drive programs
(vehicles with Off-Road Engineering pack-
age) . (
Ypage 237)
RLOW RANGE off-road gear (vehicles with the
Offroad Engineering package) (Ypage 239)
RDifferential lock (vehicles with the Off-Road
Engineering package) (Ypage 238)
ROff-road ABS (Ypage 67)
ROff-road 4ETS (Ypage 72)
ROff-road ESP®(Ypage 73)
RAIRMATIC package (vehicle level)
(Ypage 205)
RDSR (Downhill Speed Regulation)
(Ypage 236)
Driving tips187
Driving and parking
Z

Observe the following notes:
RStop the vehicle before starting to drive along
an off-road route. If necessary, select the off-
road program (
Ypage 237) or shift to the
LOW RANGE off-road gear (Ypage 239).
RSelect a vehicle level that is suitable for the
terrain. To avoid damaging the vehicle, make
sure there is always sufficient ground clear-
ance.
RCheck that items of luggage and loads are
stowed safely and are well secured
(
Ypage 333).
RAlways keep the engine running and in gear
when driving on a downhill gradient. Activate
DSR (
Ypage 236).
RAlways keep the engine running and in gear
when driving on a slope.
RAdapt your speed to the terrain. The rougher,
steeper or more ruts on the terrain, the slower
your speed should be.
RDo not jump with the vehicle as this will inter- rupt the vehicle's propulsion.
RDrive with extreme care on unfamiliar off-road
routes where visibility is poor. For safety rea-
sons, get out of the vehicle first and survey
the off-road route.
RLook out for obstacles, such as rocks, holes,
tree stumps and furrows.
RAlways keep the doors, the tailgate, the side
windows and the sliding sunroof closed whilethe vehicle is in motion.
RDo not shift the automatic transmission to
transmission position N.
RObserve the notes on off-road fording
(Ypage 185).
iDo not use the HOLD function when driving
off-road, on steep uphill or downhill gradients
or on slippery or loose surfaces. The HOLD
function cannot hold the vehicle on such sur-
faces.
Checklist before driving off-road
!If the engine oil warning lamp lights up while
the vehicle is in motion, stop the vehicle in a
safe place as soon as possible. Check the
engine oil level. The engine oil warning lamp
warning must not be ignored. Continuing the
journey while the symbol is displayed could
lead to engine damage.
XEngine oil level: check the engine oil level
and add oil if necessary.
When driving on steep gradients, the engine
oil level must be sufficiently high to ensure a
correct oil supply in the vehicle.
XDEF tank (BlueTEC vehicles): check the
level and add if necessary (Ypage 167).
XTire-changing tool kit: check that the jack is
working and make sure you have the lug
wrench, a robust tow cable and a folding
spade in the vehicle.
XWheels and tires: check the tire tread depth
and tire pressure.
XCheck for damage and remove any foreign
objects, e.g. small stones, from the wheels/
tires.
XReplace any missing valve caps.
XReplace dented or damaged wheels.
XRims: dented or bent rims can result in a loss
of tire pressure and damage the tire bead.
Before driving off-road, check the wheels and replace them if necessary.
Checklist after driving off-road
!If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Driving over rough terrain places greater
demands on your vehicle than driving on normal
roads. After driving off-road, check the vehicle.
This allows you to detect damage promptly and
reduce the risk of an accident to yourself and
other road users.
XIf the Offroad orOffroad Plus drive program
is selected: select the Individual,Sport,
Comfort orSlippery drive program
(
Ypage 152).
XDeactivate the LOW RANGE off-road gear
(Ypage 239).
XDeactivate DSR (Ypage 236).
XLower the vehicle level again to a level suita-
ble to the road conditions, e.g. to the normal
level.
XClean the headlamps and rear lights and
check for damage.
XClean the front and rear license plates.
XClean the wheels and tires with a water jet
and remove any foreign objects.
188Driving tips
Driving and parking