ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 377).
or
XJump-start the vehicle (Ypage 379).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 81) and replace it if necessary
(Ypage 81).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
84Doors
Opening and closing
Opening the tailgate automatically
You can open the tailgate automatically with the
SmartKey or the handle in the tailgate.
XPress and hold the Fbutton on the Smart-
Key until the tailgate opens.
or
XWhen the tailgate is unlocked, pull the tailgate
handle and let it go again immediately.
or
XWith the tailgate stopped in an intermediate
position, pull the tailgate upwards.
You can release the tailgate as soon as the
tailgate starts to open.
Closing the tailgate automatically
XTo close: press closing button :in the tail-
gate.
or
XPress and hold the Fbutton on the Smart-
Key until the tailgate closes.
You can release the button as soon as the
tailgate starts to close.
Vehicles with EASY-PACK tailgate and KEYLESS-
GO: you can simultaneously close and lock the
tailgate.
XPress locking button ;in the tailgate.
If a KEYLESS-GO key is detected outside the
vehicle, the tailgate closes and locks. All the
doors must be shut and the SmartKey located
in the vicinity of the tailgate.
iThe tailgate cannot be opened and closed
with the SmartKey if there is a SmartKey in the
ignition.
If the tailgate touches an object while closing,
the closing procedure is interrupted and the
tailgate reopens.
iIf a KEYLESS-GO key is detected in the cargo
compartment, the tailgate will not lock.
Opening/closing automatically from
inside
Important safety notes
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rpress the Fbutton on the SmartKey, or
Rpull or press the remote operating switch
on the driver's door or
Rpress the closing or locking button on the
tailgate or
Rpull the handle on the tailgate
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 441).
Cargo compartment89
Opening and closing
Z
XTo open fully:press the switch beyond the
point of resistance and release it.
Automatic operation is started.
XTo close manually: pull the corresponding
switch and hold it.
XTo close fully: pull the switch beyond the
point of resistance and release it.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
If you press the switch beyond the point of
resistance and release, automatic operation is
started in the corresponding direction. You can
stop automatic operation by pressing/pulling
the switch again.
You can continue to operate the side windows
after you switch off the engine or remove the
SmartKey. This function is available for up to five
minutes or until the driver's or front-passenger
door is opened.
The side windows cannot be operated from the
rear when the override feature for the side win-
dows is activated (
Ypage 65).
Convenience opening
General notes
Vehicles with KEYLESS-GO or KEYLESS-GO
start function: you can ventilate the vehicle
before you start driving.
To do this, the SmartKey is used to carry out the following functions simultaneously:
Runlock the vehicle
Ropen the side windows
Ropen the sliding sunroof or the panorama roofwith power tilt/sliding panel and the roller
sunblinds
Rswitch on the seat ventilation for the driver's
seat
The convenience opening feature can only be
operated using the SmartKey. The SmartKey
must be close to the vehicle. For vehicles with-
out KEYLESS-GO, the SmartKey must be near
the driver's door handle.
The "convenience opening" feature is also avail-
able when the vehicle is unlocked.
Convenience opening
XVehicles without KEYLESS-GO: point the tip
of the SmartKey at the door handle on the
driver's door.
XPress and hold the %button until the side
windows and the sliding sunroof or panorama
roof with power tilt/sliding panel are in the
desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first.
XPress and hold the %button again until the
panorama roof with power tilt/sliding panel is
in the desired position.
XTo interrupt convenience opening: release
the % button.
Convenience closing feature
Important safety notes
GWARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
When you lock the vehicle, you can simultane-
ously:
Rclose the side windows
Rclose the sliding sunroof or the panorama roof
with power tilt/sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the roller
sunblinds.
Proceed as follows if someone is trapped:
RRelease the &button to interrupt the clos-
ing procedure.
RPress and hold the %button to open.
92Side windows
Opening and closing
Problems with the steering wheel heating
ProblemPossible causes/consequences andMSolutions
The steering wheel heat-
ing has switched off pre-
maturely or cannot be
switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
Press one of the memory function position but-
tons. This function is only available on vehicles
with memory function.
GWARNING
If children activate the EASY-ENTRY/EXIT fea-
ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier. You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board computer
(
Ypage 275).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active
The steering wheel swings upwards when you:
Rremove the SmartKey from the ignition lock
Ropen the driver's door with KEYLESS-GO in
position
1
Ropen the driver's door and the SmartKey is in
position0or 1in the ignition lock
iThe steering wheel only moves upwards if it
has not already reached the upper stop.
Position of the steering wheel for driv-
ing
The steering wheel is moved to the last selected
position when:
Rthe driver's door is closed
Ryou insert the SmartKey into the ignition lock
or
Ryou press the Start/Stop button once on vehi-
cles with KEYLESS-GO
When you close the driver's door with the igni-
tion switched on, the steering wheel is also
automatically moved to the previously set posi-
tion.
The last position of the steering column is stored
when you:
Rswitch the ignition off
Rsave the setting with the memory function
(Ypage 113).
Steering wheel109
Seats, steering wheel and mirrors
Z
theÄ position, causing the windshield wiper
to wipe more frequently.
Vehicles with MAGIC VISION CONTROL: the
washer fluid is fed through the wiper blades and
when wiping with washer fluid îthe washer
fluid is emitted directly from the blades.
If the wiper blades are worn, the windshield will
no longer be wiped properly. This could prevent
you from observing the traffic conditions.
Switching the rear window wiper on/
off
Combination switch
:
è Rear window wiper switch
2bWipes with washer fluid
3ISwitches on intermittent wiping
40 Switches off intermittent wiping
5b Wipes with washer fluid
XTurn the SmartKey to position 1or 2in the
ignition lock (Ypage 145).
XTurn switch :on the combination switch to
the corresponding position.
When the rear window wiper is switched on,
the icon appears in the instrument cluster.
Replacing the wiper blades
Important safety notes
GWARNING
If the windshield wipers begin to move while
you are changing the wiper blades, you could be trapped by the wiper arm. There is a risk of
injury.
Always switch off the windshield wipers and
ignition before changing the wiper blades.
!To avoid damaging the wiper blades, make
sure that you touch only the wiper arm of the
wiper.
!Never open the hood/tailgate if a wiper arm
has been folded away from the windshield/
rear window.
Never fold a windshield wiper arm without a
wiper blade back onto the windshield/rear
window.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release the
wiper arm without a wiper blade and it falls
onto the windshield/rear window, the wind-
shield/rear window may be damaged by the
force of the impact.
Mercedes-Benz recommends that you have
the wiper blades changed at a qualified spe-
cialist workshop.
Changing the windshield wiper blades
Moving the wiper arms to a vertical posi-
tion
On vehicles without KEYLESS-GO:
XTurn the SmartKey to position 0in the ignition
lock (Ypage 145).
XSet the windshield wiper to position °on
the combination switch.
XTurn the SmartKey to position 1in the ignition
lock (Ypage 145).
XAs soon as the wiper arms are vertical to the
hood, turn the SmartKey to position 0in the
ignition lock (
Ypage 145).
XRemove the SmartKey.
XFold the wiper arms away from the windshield
until you feel them snap into place.
On vehicles with KEYLESS-GO:
XSwitch off the engine.
XRemove your foot from the brake pedal.
XSet the windshield wiper to the °position.
XPress the Start/Stop button repeatedly until
the windshield wiper starts.
XWhen the wiper arms have reached the verti-
cal position, press the Start/Stop button
repeatedly until the windshield wiper stops.
XFold the wiper arms away from the windshield
until you feel them snap into place.
122Windshield wipers
Lights and windshield wiper s
Removing the wiper blades
XRemove the SmartKey from the ignition lock.
XFold the wiper arm away from the windshield.
XFirmly press release knob:and pull wiper
blade ;upwards from the wiper arm in the
direction of the arrow.
Installing the wiper blades
XPosition new wiper blade :in the retainer on
the wiper arm and slide it into place in the
direction of the arrow.
The wiper blade audibly engages.
XMake sure that the wiper blade is seated cor- rectly.
XFold the wiper arm back onto the windshield.
Replacing the wiper blades (MAGIC
VISION CONTROL)
Moving the wiper arms to a vertical posi-
tion
On vehicles without KEYLESS-GO:
XTurn the SmartKey to position 0in the ignition
lock (Ypage 145).
XSet the windshield wiper to position °on
the combination switch.
XTurn the SmartKey to position 1in the ignition
lock (Ypage 145).
XAs soon as the wiper arms are vertical to the
hood, turn the SmartKey to position 0in the
ignition lock (
Ypage 145).
XRemove the SmartKey.
XFold the wiper arms away from the windshield
until you feel them snap into place.
On vehicles with KEYLESS-GO:
XSwitch off the engine.
XRemove your foot from the brake pedal.
XSet the windshield wiper to the °position.
XPress the Start/Stop button repeatedly until
the windshield wiper starts.
XWhen the wiper arms have reached the verti-
cal position, press the Start/Stop button
repeatedly until the windshield wiper stops.
XFold the wiper arms away from the windshield
until you feel them snap into place.
Removing a wiper blade
XTo bring the wiper blade into position to
be removed: hold the wiper arm firmly with
one hand. With the other hand, turn the wiper
blade in the direction of arrow :beyond the
point of resistance.
The wiper blade engages in the removal posi-
tion with an audible click.
XTo remove a wiper blade: firmly press
release knob ;and pull the wiper blade
upwards =.
Windshield wipers123
Lights and windshield wipers
Z
Problems with the windshield wipers
ProblemPossible causes/consequences andMSolutions
The windshield wipers
are jammed.Leaves or snow, for example, may be obstructing the windshield wiper
movement. The wiper motor has been deactivated.
XFor safety reasons, you should remove the SmartKey from the igni-
tion lock.
or
XSwitch off the engine using the Start/Stop button and open the
driver's door.
XRemove the cause of the obstruction.
XSwitch the windshield wipers back on.
The windshield wipers
fail completely.The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the combination switch.
XHave the windshield wipers checked at a qualified specialist work-
shop.
Windshield wipers125
Lights and windshield wipers
Z
ADirects the airflow through the footwell vents
BSwitches the seat heating on the left-hand side on/off
Optimum use of dual-zone climate
control
The following contains notes and recommenda-
tions on optimum use of dual-zone climate con-
trol.
RYou can switch on climate control by using the
Ãand¿ orà andÁ buttons.
The indicator lamps in the Ãand
¿ buttons or the ÃandÁ buttons
light up.
RSet the temperature to 72 ‡ (22 †).
ROnly use the "Windshield defrosting" function
briefly until the windshield is clear again.
ROnly use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in
a tunnel. The windows could otherwise fog up,
since no fresh air is drawn into the vehicle in
air-recirculation mode.
RUse the ZONE function to adopt the temper-
ature settings on the driver's side for the
front-passenger side as well. The indicator
lamp above the ábutton goes out.
RIf you change the settings of the climate con-
trol system, the climate status display
appears for approximately three seconds at
the bottom of the screen in the multimedia
system display. You will see the current set-
tings of the various climate control functions.
During automatic engine switch-off, the climate
control system only operates at a reduced capa-
city. If you require the full cl
imate control output,
you can switch off the ECO start/stop function
by pressing the ECO button (
Ypage 151).
Overview of climatecont rol systems129
Climate control