Hybrid drive system
ProblemPossible causes/consequences andMSolutions
The hybrid drive system
has been switched off
automatically.You have been in an accident.
The hybrid drive system remains switched off if:
Rthe internal combustion engine cannot be restarted after a few
seconds.
Rthe red6restraint system warning lamp in the instrument clus-
ter is lit.
XConsult a qualified specialist workshop.
The hybrid drive system
has been switched off
automatically. The multi-
function display also
shows a display mes-
sage.An electrical short circuit has occurred in the hybrid drive system or an
electrical connection has been disconnected.
XObserve the additional display messages in the multifunction dis-
play (Ypage 280).
XConsult a qualified specialist workshop.
Towing a trailer
Important safety notes
GWARNING
Installing an unsuitable ball coupling may
result in overloading of the trailer tow hitch
and the rear axle. This applies especially if the ball coupling in question is longer or angled
differently. This could seriously impair the
driving characteristics and the trailer can
come loose. There is a risk of an accident.
You should only ever install a ball coupling
that has the permissible dimensions and that
is designed to meet your trailer-towing
requirements. Do not modify the ball coupling
or the trailer tow hitch.
You will find the values approved by the manu-
facturer on the vehicle identification plates and
those for the towing vehicle under "Technical
data" (
Ypage 445).
GWARNING
If the ball coupling is not installed correctly or not secured with the bolt provided and the
corresponding spring cotter, the trailer may
come loose. There is a risk of an accident.
Always install and secure the ball coupling as
described. Before every journey, ensure that
the ball coupling is secured with the bolt and
the corresponding spring cotter.
GWARNING
When the vehicle/trailer combination begins
to lurch, you could lose control of it. The vehi- cle/trailer combination could even rollover.
There is a risk of an accident.
On no account should you attempt to
straighten up the vehicle/trailer combination
by increasing the speed. Reduce vehicle
speed and do not countersteer. Apply the
brake as necessary.
Please observe the manufacturer's operating
instructions for the trailer coupling if a detach-
able trailer coupling is used.
Couple and uncouple the trailer carefully. If you
do not couple the trailer to the towing vehicle
correctly, the trailer could become detached.
Make sure that the following values are not
exceeded:
Rthe permissible trailer drawbar noseweight
Rthe permissible trailer load
Rthe permissible rear axle load of the towing
vehicle
Rthe maximum permissible gross vehicle
weight of both the towing vehicle and the
trailer
256Towing a trailer
Driving and parking
tem and prevents the brakes from overheating
and wearing too quickly. If you need additional
braking, depress the brake pedal repeatedly
rather than continuously.
Driving tips
If the trailer swings from side to side:
XDo not accelerate.
XDo not counter-steer.
XBrake if necessary.
RMaintain a greater distance from the vehicle
in front than when driving without a trailer.
RAvoid braking abruptly. If possible, brake gen-tly at first to allow the trailer to run on. Then,
increase the braking force rapidly.
RThe values given for gradient-climbing capa-
bilities from a standstill refer to sea level.
When driving in mountainous areas, note that
the power output of the engine and, conse-
quently, the vehicle's gradient-climbing capa-
bility, decreases with increasing altitude.
Installing the ball coupling
GWARNING
If the ball coupling is not correctly installed
and secured, it can come loose during the
journey and endanger other road users. There is a risk of an accident and injury.
Always install and secure the ball coupling as
described. Before every journey, ensure that
the ball coupling is secured with the bolt and
the corresponding spring cotter.
GWARNING
If the ball coupling is not installed correctly or not secured with the bolt provided and the
corresponding spring cotter, the trailer may
come loose. There is a risk of an accident.
Always install and secure the ball coupling as
described. Before every journey, ensure that
the ball coupling is secured with the bolt and
the corresponding spring cotter.
GWARNING
If the ball coupling is not installed and secured
correctly the trailer may come loose. There is
a risk of an accident.
Install and secure the ball coupling as descri-
bed in the ball coupling installation instruc-
tions. Make sure that the ball coupling is
installed and secured correctly before every
journey.
XPull protective cap :in the direction of the
arrow, out of the ball coupling recess.
XStow protective cap :so that it cannot be
thrown around.
Observe the loading guidelines (
Ypage 329)
and the safety notes regarding stowage
spaces (
Ypage 330).
258Towing a trailer
Driving an d parking
RIf possible, do not brake suddenly, but insteaddepress the brake pedal moderately at first so
that the trailer can activate its brakes. Then
increase the pressure on the brake pedal.
RIf the automatic transmission repeatedly
shifts between gears on uphill or downhill gra-
dients, shift to a lower gear using the left-hand
steering wheel paddle shifter.
A lower gear and lower speed reduce the risk
of engine failure.
RWhen driving downhill, shift to a lower gear toutilize the engine's braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if instal-
led, the trailer brakes.
RIf the coolant temperature increases dramat-
ically while the air-conditioning system is
switched on, switch off the air-conditioning
system.
Coolant heat can also be dissipated by open-
ing the windows and switching the ventilation blower and the interior temperature to the
highest level.
RWhen overtaking, pay particular attention to
the extended length of your vehicle/trailer
combination.
Due to the length of the vehicle/trailer com-
bination, you require additional road space in
relation to the vehicle you are overtaking
before you can change back to the original
lane.
Decoupling a trailer
GWARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overrun brake
is engaged.
GWARNING
Vehicles with level control:
The vehicle is lowered as soon as you discon-
nect the trailer cable. This could result in your
limbs or those of other people that are
between the vehicle body and tires or under-
neath the vehicle being trapped. There is a
risk of injury.
Make sure that nobody is in the immediate
vicinity of the wheel housings or under the
vehicle when you disconnect the trailer cable.
!Do not disconnect a trailer with an engaged
overrun brake. Otherwise, your vehicle could
be damaged by the rebounding of the overrun brake.
XShift the transmission to position P.
XApply the vehicle's electric parking brake.
XStart the engine.
XClose the doors and tailgate.
XApply the trailer's parking brake.
XDetach the trailer cable and decouple the
trailer.
XSwitch off the engine.
Permissible trailer loads and drawbar
loads
Weight specifications
Maximum allowable gross mass
The gross vehicle weight of the trailer is calcu-
lated by adding the weight of the trailer to the
weight of the load and equipment on the trailer. You will find installing dimensions and loads
under "Technical data" (
Ypage 444).
Permissible noseweight
You will find installing dimensions and loads
under "Technical data" (Ypage 444).
Loading a trailer
RWhen loading the trailer, make sure that nei-
ther the permissible gross weight of the trailer
nor the gross vehicle weight are exceeded.
The permissible gross vehicle weight is indi-
cated on the identification plate located on
the B-pillar on the driver's side of the vehicle.
You can find the maximum permissible values
on the type plates of your vehicle and the
trailer. When calculating how much weight
Towing a trailer261
Driving and parking
Z
Useful information
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Please note
that your vehicle may not be equipped with all
features described. This also applies to
safety-related systems and functions.
iRead the information on qualified specialist
workshops (Ypage 29).
Important safety notes
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the on-board computer.
PLUG-IN HYBRID vehicles only:
GWARNING
If the instrument cluster has failed or mal-
functioned, you may not recognize function
restrictions in systems relevant to safety. The
operating safety of your vehicle may be
impaired. There is a risk of an accident.
Pull over as soon as it is safe to do so and
consult a qualified specialist workshop.
All vehicles, except PLUG-IN HYBRID vehi-
cles:
The on-board computer only shows messages or
warnings from certain systems in the multifunc-
tion display. You should therefore make sure
your vehicle is operating safely at all times. For an overview, see the instrument panel illus-
tration (
Ypage 34).
Displays and operation
Instrument cluster lighting
The lighting in the instrument cluster, in the dis-
plays and the controls in the vehicle interior can
be adjusted using the brightness control knob.
The brightness control knob is located on the
bottom left of the instrument cluster
(
Ypage 34).
XTurn the brightness control knob clockwise or
counter-clockwise.
If you turn the light switch to
Ã,Tor
L, the brightness is dependent upon the
brightness of the ambient light.
iThe light sensor in the instrument cluster
automatically controls the brightness of the
multifunction display.
In daylight, the displays in the instrument
cluster are not illuminated.
Speedometer with segments
The speedometer is divided into segments only
on vehicles with DISTRONIC PLUS.
The segments in the speedometer indicate
which speed range is available.
RDISTRONIC PLUS activated (Ypage 193):
One or two segments in the set speed range
light up.
RDISTRONIC PLUS detects a vehicle in front
that is driving at a slower speed than the
stored speed:
The segments between the speed of the vehi- cle in front and the stored speed light up.
Tachometer
!
Do not drive in the overrevving range, as this
could damage the engine.
The red band in the tachometer indicates the
engine's overrevving range.
The fuel supply is interrupted to protect the
engine when the red band is reached.
Displays and operation263
On-board computer and displays
Z
Outside temperature display
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
Bear in mind that the outside temperature dis-
play indicates the temperature measured and
does not record the road temperature.
The outside temperature display is in the multi-function display (
Ypage 265).
There is a short delay before a change in outside
temperature appears in the multifunction dis-
play.
Coolant temperature display
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
!A display message is shown if the coolant
temperature is too high.
If the coolant temperature is over 248 ‡
(120 †), do not continue driving. The engine
will otherwise be damaged.
All vehicles except PLUG-IN HYBRID vehicles:
the coolant temperature gauge is in the instru-
ment cluster on the right-hand side (
Ypage 34).
PLUG-IN HYBRID vehicles: the multifunction dis-
play shows the coolant temperature in the
Coolant
(Ypage 273) submenu.
Under normal operating conditions and with the
specified coolant level, the coolant temperature
may rise to 248 ‡ (120 †).
Operating the on-board computer
Overview
:Multifunction display
;Right control panel
=Left control panel
XTo activate the on-board computer: turn
the SmartKey to position 1in the ignition lock.
You can control the multifunction display and
the settings in the on-board computer using the
buttons on the multifunction steering wheel.
In vehicles with the COMAND multimedia sys-
tem, you can find further information on the
Voice Control System in the separate operating
instructions.
In vehicles with the multimedia system
Audio 20, you can find further information on
voice-controlled navigation in the separate man-
ufacturer's operating instructions.
264Displays and operation
On-board computer and displays
Video DVD operation
XSwitch on the multimedia system and select
video DVD; see the separate operating
instructions.
XPress the=or; button on the steering
wheel to select the Audiomenu.
XTo select the next or previous scene:
briefly press the9or: button.
XTo select a scene from the scene list
(rapid scrolling): press and hold the 9
or : button until desired scene :has
been reached.
Telephone menu
Introduction
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
When telephoning, you must observe the legal
requirements for the country in which you are
currently driving.
XSwitch on the mobile phone (see the manu-
facturer’s operating instructions).
XSwitch on the multimedia system (see sepa-
rate operating instructions).
XEstablish a Bluetooth®connection to the mul-
timedia system; see the separate operating
instructions.
XPress the =or; button on the steering
wheel to select the Telmenu. You will see one of the following display mes-
sages in the multifunction display:
RPhone READYor the name of the network
provider: the mobile phone has found a net-
work and is ready to receive.
RPhone No Service: there is no network
available or the mobile phone is searching for
a network.
Accepting a call
If someone calls you when you are in the Telmenu, a display message appears in the multi-
function display.
You can accept a call at any time, even if you are
not in theTel
menu.
XPress the6button on the steering wheel
to accept an incoming call.
Rejecting or ending a call
You can end or reject a call even if you are not in
the Telmenu.
XPress the ~button on the steering wheel
to reject or end a call.
Selecting an entry from the telephone
book
XPress the =or; button on the steering
wheel to select the Telmenu.
XPress the9,:ora button to
switch to the phone book.
XAuthorize access to the phone book on the
phone.
XPress the 9or: button to select the
desired name.
or
XTo start rapid scrolling: press and hold the
9 or: button for longer than one sec-
ond.
Rapid scrolling stops when you release the
button or reach the end of the list.
270Menus and submenus
On-board computer and displays
XPress the:or9 button to set Off,
Standardor Adaptive.
When Lane Keeping Assist or Active Lane
Keeping Assist is activated, the multifunction
display shows the lane markings as bright
lines in the assistance graphic.
XPress the abutton to save the setting.
For further information about Lane Keeping
Assist, see (
Ypage 229).
For further information about Active Lane Keep-
ing Assist, see (
Ypage 233).
Service menu
Introduction
Depending on the equipment installed in the
vehicle, you have the following options in the
Serv.
menu:
RCalling up display messages in message
memory (Ypage 280)
RRestarting the tire pressure loss warning sys-
tem (Ypage 394) or checking the tire pres-
sure electronically (Ypage 396)
RCalling up the service due date
(Ypage 360)
RDisplaying the coolant temperature (PLUG-IN HYBRID vehicles) (Ypage 273)
Displaying the coolant temperature
The Coolantmenu is only available on PLUG-IN
HYBRID vehicles.
Observe the notes on coolant temperature
(
Ypage 264).
XPress the =or; button on the steering
wheel to select the Sett.menu.
XPress the:or9 button to select the
Serv.submenu.
XConfirm by pressing aon the steering
wheel.
XPress the :or9 button to select the
Coolantsubmenu.
XPress ato confirm your selection.
The coolant temperature is shown in a bar
display.
Settings menu
Introduction
Depending on the equipment installed in the
vehicle, In the Sett.menu you have the follow-
ing options:
RChanging HYBRID settings (PLUG-IN HYBRID
vehicles) (Ypage 273)
RChanging the instrument cluster settings
(Ypage 274)
RChanging the light settings (Ypage 275)
RChanging the vehicle settings (Ypage 275)
RChanging the convenience settings
(Ypage 275)
RRestoring the factory settings (Ypage 276)
HYBRID submenu (PLUG-IN HYBRID
vehicles)
Setting the maximum charge current
Using the MaximumChargeCurrent:function,
you can limit the charge current value at which
the high-voltage battery should be charged.
Before charging the high-voltage battery at a
power socket, check the maximum permissible
charge current for the relevant power socket or
the building.
Only set the maximum permissible charge cur-
rent using the function if:
Rit is not possible to set the charge current on
the charging cable
Rthe precise maximum permitted charge cur-
rent can only be set via the on-board com-
puter
Menus and submenus273
On-board computer and displays
Z
XPress the=or; button on the steering
wheel to select the Sett.menu.
XPress the:or9 button to select the
Instrument Clustersubmenu.
XConfirm by pressing aon the steering
wheel.
XPress the :or9 button to select the
Permanent Display:function.
The current setting, Outside Temperature,
Speedometer [km/h]or Speedometer[mph]appears.
XTo change the setting: pressaagain.
Light submenu
Setting the daytime running lamps
This function is not available in Canada.
XPress the =or; button on the steering
wheel to select the Sett.menu.
XPress the:or9 button to select the
Lightsubmenu.
XPress ato confirm.
XPress :or9 to select the DaytimeRunning Lightsfunction.
If the DaytimeRunningLightsfunction has
been switched on, the cone of light and the
W symbol in the multifunction display are
shown in orange.
XPress the abutton to save the setting.
Further information on daytime running lamps
(
Ypage 114).
Vehicle submenu
Activating/deactivating the automatic
door locking mechanism
If you activate the AutomaticDoorLockfunc-
tion, the vehicle is centrally locked above a
speed of approximately 9 mph (15 km/h).
XPress the =or; button on the steering
wheel to select the Sett.menu.
XPress the:or9 button to select the
Vehiclesubmenu.
XPress ato confirm.
XPress the :or9 button to select the
Automatic Door Lockfunction.
When the Automatic Door Lockfunction is
activated, the vehicle doors are displayed in
orange in the multifunction display.
XPress the abutton to save the setting. For further information on the automatic locking
feature, see (
Ypage 85).
Activating/deactivating the acoustic
locking verification signal
If you switch on the AcousticLockfunction, an
acoustic signal sounds when you lock the vehi-
cle.
XPress the =or; button on the steering
wheel to select the Settingsmenu.
XPress the:or9 button to select the
Vehiclesubmenu.
XPress ato confirm.
XPress the :or9 button to select the
Acoustic Lockfunction.
If the Acoustic Lockfunction is activated,
the & symbol in the multifunction display
lights up orange.
XPress the abutton to save the setting.
Convenience submenu
Activating/deactivating the EASY-
ENTRY/EXIT feature
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
If somebody becomes trapped:
Rpress one of the memory function position
buttons, or
Rmove the switch for steering wheel adjust-
ment in the opposite direction to that in
which the steering wheel is moving.
The adjustment process is stopped.
XPress the =or; button on the steering
wheel to select the Sett.menu.
XPress the:or9 button to select the
Conveniencesubmenu.
XPress ato confirm.
Menus and submenus275
On-board computer and displays
Z