Display messages
Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
inoperative inoperative
or
Active Blind Spot
Active Blind Spot
Assist inoperative Assist inoperative Blind Spot Assist or Active Blind Spot Assist is faulty.
X Consult a qualified specialist workshop. Park Assist cancel‐
Park Assist cancel‐
led led The driver's door is open.
X Repeat the parking space measurement and parking manoeuvre
with the driver's door closed. You touched the multifunction steering wheel while steering inter-
vention was active.
X While steering intervention is active, make sure not to touch the
multifunction steering wheel. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 194).Park Assist inoper‐ Park Assist inoper‐
ative ative PARKTRONIC is malfunctioning or faulty.
X Follow the instructions and helpful hints in the "Problems with
PARKTRONIC" section (Y page 193).
If the multifunction display still shows the display message: X Consult a qualified specialist workshop. Active Parking Assist is unavailable or malfunctioning.
X Switch off the ignition and restart the engine.
If Active Parking Assist continues to be unavailable (the jsymbol
does not appear on the multifunction display):
X Consult a qualified specialist workshop. Park Assist Park Assist
switched off switched off The vehicle is parked. A warning tone also sounds.
The display message disappears automatically. Traffic
Traffic
Sign
SignAssist
Assist
currently unavaila‐
currently unavaila‐
ble ble See
SeeOwner's
Owner's Man‐
Man‐
ual
ual Traffic Sign Assist is temporarily inoperative.
Possible causes:
R The windscreen is dirty in the camera's field of vision
R Visibility is impaired due to heavy rain, snow or fog
X Clean the windscreen.
If the system detects that the camera is fully operational, the display message disappears.
Traffic Sign Assist is operational again. Traffic Traffic
Sign
SignAssist
Assist
inoperative
inoperative Traffic Sign Assist is faulty.
X Consult a qualified specialist workshop. ë
Off Off The HOLD function is deactivated. The vehicle has started to skid.
A warning tone also sounds.
X Reactivate the HOLD function later (Y page 187). Display
messages
269On-board computer and displays Z
and a tyre pressure that is too low can signif-
icantly impair the vehicle's braking and driv-
ing characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Countries with Mercedes-Benz Service24h:
you will find a sticker with the telephone number
on the B-pillar on the driver's side, for example.
X Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/19 psi) . See the tyre pres-
sure table on the fuel filler flap for values.
X To increase the tyre pressure: switch on
the tyre inflation compressor. X
To reduce the tyre pressure: depress pres-
sure release button :next to pressure
gauge ;.
X When the tyre pressure is correct, unscrew
the filler hose from the valve of the sealed
tyre.
Tyre sealant may leak out when the filler hose
is unscrewed.
X Screw the valve cap onto the tyre valve of the
sealed tyre.
X Pull the tyre sealant bottle out of the tyre
inflation compressor.
The filler hose stays on the tyre sealant bottle.
X Drive to the nearest qualified specialist work-
shop and have the tyre changed there.
X Have the tyre sealant bottle replaced as soon
as possible at a qualified specialist workshop.
X Have the tyre sealant bottle replaced every
four years at a qualified specialist workshop. Battery (vehicle)
12 V battery – important safety notes
Hybrid vehicles: make sure that you read the
separate Owner's Manual. You could otherwise
fail to recognise dangers, e.g. due to high volt-
age.
Work on the battery, e.g. removing or fitting,
requires specialist knowledge and the use of
special tools. Therefore, always have work on
the battery carried out at a qualified specialist
workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP ®
(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
R when braking
R in the event of abrupt steering manoeuvres
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci- dent, contact a qualified specialist workshop
immediately. Do not drive any further. Alwayshave work on the battery carried out at a
qualified specialist workshop.
Further information about ABS (Y page 68) and
ESP ®
(Y page 73).
All vehicles except vehicles with a lithium-
ion battery: G
WARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle body to remove any existing electrostatic
build-up. Battery (vehicle)
345Breakdown assistance Z
The highly flammable gas mixture is created
while the battery is charging and when jump-
starting.
Always make sure that neither you nor the bat-
tery is electrostatically charged. Electrostatic
charge is created, for example:
R by wearing synthetic-fibre clothing
R by friction between clothing and the seat
R if you pull or push the battery across carpet or
other synthetic materials
R if you rub the battery with a cloth G
WARNING
During the charging process, a battery produ- ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into con- tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and dis-
connecting the jump leads.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not breathe in any battery gases. Do not
lean over the battery. Keep the batteries out
of the reach of children. Immediately rinse off
battery acid thoroughly with plenty of clean
water and seek medical attention at once.
All vehicles: H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Service
Booklet or contact a qualified specialist work- shop for more information.
! Always have work on the batteries carried
out at a qualified specialist workshop. Should
it, in exceptional circumstances, be abso-
lutely necessary to disconnect the 12-volt
battery yourself, please observe the follow-
ing:
R Secure the vehicle to prevent it from rolling
away.
R Switch off the ignition
R Disconnect the negative terminal first and
then the positive terminal
The transmission is locked in position Pafter
disconnecting the battery.
After the work is completed, securely refit the battery and the postive terminal cover.
Comply with safety notes and take protective
measures when handling batteries. Risk of explosion.
Fire, naked flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks. 346
Battery (vehicle)Breakdown assistance
Electrolyte or battery acid is corro-
sive. Avoid contact with the skin,
eyes and clothing.
Wear suitable protective clothing; in
particular, gloves, an apron and a
face mask.
Immediately rinse electrolyte or acid
splashes off with clean water. Con-
sult a doctor if necessary. Wear eye protection.
Keep children at a safe distance.
Observe this Owner's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you use only batteries that have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the battery be damaged in the event of an accident.
In order for the battery to achieve the maximum possible service life, it should always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle. In such cases, have the battery disconnected ata qualified specialist workshop. However, you
can also charge the battery with a charger rec-
ommended by Mercedes-Benz. For more infor-
mation, please contact a qualified specialist
workshop.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for an exten-
ded period. Consult a qualified specialist work-
shop if you wish to leave your vehicle parked up for a long period of time.
When you park the vehicle, remove the key if you
do not require any electrical consumers. The
vehicle will then use very little energy, thus con- serving battery power. Charging the 12 V battery
Vehicles with a lithium-ion battery:
! Only use battery chargers with a maximum
charging voltage of 14.4 V.
All ve hicles except vehicles with a lithium-
ion battery:
! Only use battery chargers with a maximum
charging voltage of 14.8 V. G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, naked flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not breathe in any battery gases. Do not
lean over the battery. Keep the batteries out
of the reach of children. Immediately rinse off
battery acid thoroughly with plenty of clean
water and seek medical attention at once. G
WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
All vehicles: ! Only charge the battery using the jump-start
connection point.
The jump-starting connection point is in the
engine compartment (Y page 348).
X Open the bonnet.
X Connect the battery charger to the positive
terminal and earth point in the same order as
when connecting the donor battery in the
jump-starting process (Y page 348). Battery (vehicle)
347Breakdown assistance Z
Keep away from fire and naked flames. Do not
lean over the battery. Never charge the battery
if it is still fitted to the vehicle, unless you are
using a battery charger that has been tested and
approved by Mercedes-Benz. A battery charger
unit specially adapted for Mercedes-Benz vehi-
cles and tested and approved by Mercedes-
Benz is available as an accessory. This device
permits charging of the battery while it is instal- led. Contact a Mercedes-Benz Service Centre
for information and availability. Read the battery charger's operating instructions before charg-
ing the battery.
All vehicles except vehicles with a lithium-
ion battery: if the warning and indicator lamps
on the instrument cluster do not light up at low temperatures, it is very likely that the dis-
charged battery has frozen. In this case, you
may neither jump-start the vehicle nor charge
the battery. The service life of a battery that has
been thawed may be reduced. The starting char-
acteristics may be impaired, especially at low
temperatures. Have the thawed battery
checked at a qualified specialist workshop.
Vehicles with a lithium-ion battery: at low
temperatures, do not use a battery charger to
charge a battery that has been removed. Allow
the battery to warm up gently first, if necessary. Otherwise, the service life may be reduced and
the starting characteristics impaired, especially
at low temperatures. Jump-starting
Hybrid vehicles: make sure that you read the separate Owner's Manual. You could otherwise fail
to recognise dangers, e.g. due to high voltage.
For the jump-starting procedure, use only the jump-starting connection point, consisting of a pos- itive terminal and an earth point, in the engine compartment.
All vehicles except vehicles with a lithium-ion battery: G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not breathe in any battery gases. Do not lean over the battery. Keep the batteries out of the reach of children. Immediately rinse off battery acid
thoroughly with plenty of clean water and seek medical attention at once. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, naked flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected. 348
Jump-startingBreakdown assistance
R
It is particularly important to observe the described order when connecting and disconnecting
the jump leads.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
If the warning and indicator lamps do not light up on the instrument cluster when temperatures are low, it is probably because the discharged battery has frozen. In this case, you may neither jump-
start the vehicle nor charge the battery. The service life of a battery that has been thawed may be
reduced. The starting characteristics may be impaired, especially at low temperatures. Have the
thawed battery checked at a qualified specialist workshop.
All vehicles:
! Vehicles with a petrol engine:
avoid repeated and lengthy starting attempts. Otherwise, the
non-combusted fuel may damage the catalytic converter.
Do not use a rapid charging device to start the vehicle. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a second battery using jump leads.
Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a second battery or a jump-starting device.
R Vehicles with a petrol engine: jump-start the vehicle only when the engine and exhaust system
are cold.
R All vehicles except vehicles with a lithium-ion battery: do not start the engine if the battery
is frozen. Let the battery thaw first.
R Jump-starting may be performed only using batteries with a nominal voltage of 12 V.
R Use only jump leads that have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the empty battery a little.
R Make sure that the two vehicles do not touch.
Make sure that:
R The jump leads are not damaged.
R Non-insulated parts of the terminal clamps do not come into contact with other metal parts while
the jump leads are connected to the battery.
R The jump leads cannot come into contact with parts that can move when the engine is running,
such as the V-belt pulley or the fan.
X Secure the vehicle by applying the electric parking brake.
X Shift the transmission to position P.
X Make sure that the ignition is switched off . All indicator lamps on the instrument cluster must be
off. When using the key, turn the key to position 0in the ignition lock and remove it (Y page 144).
X Switch off all electrical consumers, e.g. rear window heating, lighting etc.
X Open the bonnet. Jump-starting
349Breakdown assistance Z
When your vehicle is towed away or towed
started, you may require considerably more
effort to steer and brake. There is a risk of an
accident.
In such cases use a rigid towing bar. Before
being towed away or tow started, make sure
the steering moves freely. G
WARNING
If the steering wheel lock is engaged, the vehi- cle can no longer be steered. There is a risk of
an accident.
Always switch on the ignition when towing
with a tow rope or a towing bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R towing eye may be torn off
R car/trailer combination may swerve or
even overturn
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (Y page 372).
! When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated, the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
R when towing away
R in a car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty, visit a qualified specialist workshop.
! Only secure the tow cable or tow bar to the
towing eyes or, if available, to the trailer tow
hitch. You could otherwise damage the vehi-
cle. !
Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope in
the middle, e.g. with a white cloth
(30 x 30 cm). This will make other road
users aware that a vehicle is being towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow hitch.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance a distance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. This could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
! Shift the automatic transmission to
Nand
do not open the driver's or front passenger's
door during towing. The automatic transmis-
sion may otherwise shift to position P, which
could damage the transmission.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not
be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
Observe the legal requirements in each individ-
ual country when towing.
It is better to have the vehicle transported than
to have it towed.
If the vehicle has suffered transmission damage, have it transported on a transporter or trailer.
The automatic transmission must be in position
N when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
N, have the vehicle transported on a transporter
or trailer. Towing away and tow-starting
351Breakdown assistance Z
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the igni-
tion lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N
Deactivate the automatic locking feature before towing the vehicle (Y page 89). You could oth-
erwise be locked out when pushing or towing
the vehicle.
Deactivate tow-away protection before the vehi-
cle is towed away (Y page 80).Fitting/removing the towing eye
Fitting the towing eye G
WARNING
The exhaust tail pipe may be extremely hot.
There is a risk of burning when removing the
rear cover.
Do not touch the exhaust tail pipe. Use
extreme caution when removing the rear
cover. Mercedes-AMG vehicles All other vehicles
The brackets for the screw-in towing eye are
located in the bumpers. They are located at therear and at the front, under covers :.
X Remove the towing eye from the vehicle tool
kit (Y page 340).
X Mercedes-AMG vehicles: use a suitable
object, e.g. a screwdriver, to prise off the
cover :on the front bumper from under-
neath. Take the cover from the opening, but
do not remove it.
Press the mark on cover :on the rear
bumper inwards and remove.
X All other vehicles: press the mark on
cover :inwards and remove.
X Screw in the towing eye clockwise as far as it
will go and tighten it.
Vehicles with a trailer tow hitch do not have a
bracket at the rear for the screw-in towing eye.
Connect the towbar to the trailer tow hitch
(Y page 220).
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press until
it engages. 352
Towing away and tow-startingBreakdown assistance