
Display messages
Possible causes/consequences and
M
MSolutions Because there is interference from a strong source of radio waves, the
key is not detected whilst the engine is running.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traffic
conditions.
X Secure the vehicle against rolling (Y page 167).
X Insert the key into the ignition lock and bring into key mode. Â
Remove Remove
starting
starting but‐
but‐
ton,
ton, then
theninsert
insert key
key The key is continually undetected.
The key detection function has a temporary malfunction or is faulty. A
warning tone also sounds.
X Insert the key into the ignition lock and turn it to the desired posi-
tion.
X Consult a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
General notes
Some systems carry out a self-diagnosis when the ignition is switched on. In the process, several
warning and indicator lamps may temporarily light up or flash. This is not an indication of any
problem. These warning and indicator lamps only indicate a malfunction if they light up or flash after
the engine is started or during a journey. Safety
Seat belts Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions ü
N
Only for certain countries: the red seat belt warning lamp lights up for 6 seconds
after the engine starts.
The seat belt warning lamp reminds the driver and front passenger to fasten their
seat belts.
X Fasten your seat belt (Y page 45).ü
N
Only for certain countries: the red seat belt warning lamp lights up after the
engine starts. In addition, a warning tone sounds for up to 6 seconds.
The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 45).
The warning tone ceases. 280
Wa
rning and indi cator lamps in the instrument clusterOn-board computer and displays

Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions å
N
The yellow ESP ®
OFF warning lamp is on while the engine is running or the ECO
start/stop function is switched on.
ESP ®
is deactivated.
G WARNING
If ESP ®
is deactivated, ESP ®
is unable to stabilise the vehicle.
Further driving systems or driving safety systems are thus restricted, e.g. Active
Blind Spot Assist. The system does not perform braking actions.
Increased risk of skidding and/or accident!
X Reactivate ESP ®
.
In rare cases, it may be better to deactivate ESP ®
in the following situations:
R When snow chains are used
R In deep snow
R On sand or gravel
Observe the important safety notes on ESP ®
(Y page 73).
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Drive on carefully.
X Contact a qualified specialist workshop immediately and have the ESP ®
system
checked. M
N
Mercedes-AMG vehicles:
The yellow SPORT handling mode warning lamp lights up while the engine is run-
ning.
SPORT handling mode is activated.
G WARNING
When SPORT handling mode is activated, ESP ®
is unable to stabilise the vehicle.
Increased risk of skidding and/or accident!
X Activate SPORT handling mode only in accordance with the conditions descri-
bed in the "Activating/deactivating ESP ®
" section (Y page 75). Warning and indicator lamps in the instrument cluster
285On-board computer and displays Z

The display must be switched off and have
cooled down before you start cleaning. Do not
apply pressure to the display surface when
cleaning it, as this could cause irreversible dam- age to the display.
Switching the multimedia system
on/off X
Press the Übutton on the centre console
to the right of the controller.
X For Mercedes-AMG vehicles with a switch-
able AMG Performance exhaust system:
press the thumbwheel which is to the right of
the controller.
Adjusting the volume X
Turn the thumbwheel on the right of the con-
troller.
The volume changes:
R for the currently set media source
R during a traffic announcement or navigation
message
R in hands-free mode during an active call
Switching the sound on/off This function is only available on the multifunc-
tion steering wheel for Mercedes-AMG vehicles
with a selectable AMG Performance exhaust
system.
X Press the thumbwheel to the right of the con-
troller.
or X Press the 8button on the multifunction
steering wheel.
If the audio output is switched off, the status
line will show the 8symbol. If you switch
the media source or change the volume, the
sound is automatically switched on.
i You will hear navigation messages even
when the sound is muted.
Functions The multimedia system has the following func-
tions:
R Radio mode
R Media mode with media search
R Sound systems R
Navigation system
COMAND Online: navigation using hard drive
Audio 20: navigation using SD memory card
R Communication functions
R Vehicle functions with system settings
R Favourites functions
Controller The controller in the centre console lets you:
R select menu items on the display
R enter characters
R select a destination on the map
R save entries
The controller can be:
R turned 3
R slid left or right 1
R slid forwards or back 4
R slid diagonally 2
R pressed briefly or pressed and held 7
Back button You can use the
%button to exit a menu or to
call up the basic display of the current operating mode.
X To exit the menu: briefly press the%
button.
The multimedia system changes to the next
higher menu level in the current operating
mode.
X To call up the basic display: press the%
button for longer than two seconds.
The multimedia system changes to the basic
display of the current operating mode. Touchpad
Switching the touchpad on/off Multimedia system:
X Select Vehicle VehicleQSystem set‐ System set‐
tings tingsQTouchpad TouchpadQActivate touch‐ Activate touch‐
pad pad.
Touchpad is activated Oor deactivated ª. Operating system
293Multimedia system Z

cause you to lose control of the vehicle. There
is a risk of an accident.
Use this device only when the vehicle is sta-
tionary.
You must observe the legal requirements for the country in which you are currently driving whenoperating mobile communications equipment in
the vehicle.
If it is permitted by law to operate communica-
tions equipment while the vehicle is in motion,
you may do so only if the traffic situation per-
mits. You may otherwise be distracted from the traffic conditions, cause an accident and injure
yourself and others.
Excessive levels of electromagnetic radiation
may cause damage to your health and to the
health of others. The use of an exterior aerial
takes into consideration the scientific discus-
sion surrounding the possible health risk posed
by electromagnetic fields.
Mercedes-Benz recommends the use of an
approved exterior aerial. This ensures:
R optimal mobile phone reception quality in the
vehicle
R that mutual interference between the vehicle
electronics and mobile phones is minimised
An exterior aerial has the following advantages:
R it conducts the electromagnetic fields gener-
ated by a wireless device to the exterior
R the field strength in the vehicle interior is
lower than in a vehicle that does not have an exterior aerial
Information on retrofitting two-way radios and
mobile phones (RF transmitters) (Y page 371).
General notes Depending on the vehicle equipment, there are
various mobile phone brackets that may be fit-
ted in your vehicle; in some cases, these are
country-specific.
More information on suitable mobile phones,
mobile phone brackets and on connecting Blue-
tooth ®
-capable mobile phones with the multi-
media system can be obtained:
R at a qualified specialist workshop
R on the internet at http://www.mercedes-
benz.com/connect The functions and services available when you
use the phone depend on your mobile phone
model and service provider.
Using a mobile phone To connect a mobile phone to the exterior aerial
and charge it, insert it into the mobile phone
bracket.
X Open the telephone compartment
(Y page 307).
X Place the mobile phone bracket into the pre-
installed fitting; see the separate installation
instructions for the mobile phone fitting.
X Insert the mobile phone into the mobile phone
bracket; see the separate installation instruc-
tions for the mobile phone fitting.
i The mobile phone can also be operated
without being in the bracket. However, the
charging function and aerial function are not
available.
In order to use Bluetooth ®
(SAP profile) on your
telephone module, you must first insert the tele-
phone module into the pre-installed fitting. This connects it to the exterior aerial. If you wish to
charge the mobile phone, you must connect it to
a USB port.
Further information on the telephone module
with Bluetooth ®
(SAP profile) can be found in the
Digital Owner's Manual.
Operating the mobile phone You can operate the phone using the
6and
~ buttons on the multifunction steering
wheel. You can operate other mobile phone
functions via the on-board computer
(Y page 238).
When you remove the key from the ignition lock, the mobile phone is disconnected from the vehi-cle. You can then no longer make calls using the
hands-free system.
If a call is active and you remove the key from
the ignition lock, the conversation is transferred
over to the mobile phone. It is then possible to
continue the conversation on the mobile phone. Features
323Stowing and features Z

MOExtended tyres may be used only in conjunc-
tion with an activated tyre pressure loss warning
system or tyre pressure monitor.
If a tyre pressure loss warning message
appears on the multifunction display:
R observe the instructions in the display mes-
sages (Y page 273)
R check the tyre for damage
R if driving on, observe the following notes
The driving distance possible in run-flat mode is approximately 80 km when the vehicle is parti-
ally laden and approximately 30 km when the
vehicle is fully laden.
In addition to the vehicle load, the driving dis-
tance possible in run-flat mode depends on the:
R vehicle speed
R road condition
R outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving conditions/
manoeuvres, or it can be increased through a
moderate style of driving.
The driving distance possible in run-flat mode is counted from the moment the tyre pressure loss
warning appears on the multifunction display.
You must not exceed a maximum permissible
speed of 80 km/h.
When replacing one or all tyres, observe the fol-
lowing specifications for your vehicle's tyres:
R size
R the type and
R the "MOExtended" marking
If a tyre has gone flat and cannot be replaced
with an MOExtended tyre, a standard tyre may
be used as a temporary measure. Make sure
that you use the proper size and type (summer
or winter tyre).
Vehicles with MOExtended tyres are not equip-
ped with a TIREFIT kit at the factory. It is there-
fore recommended that you additionally equip
your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat characteristics, e.g. win-
ter tyres. A TIREFIT kit can be obtained from a
qualified specialist workshop.
Important safety notes G
WARNING
When driving in emergency mode, the driving characteristics deteriorate, e.g. when corner- ing, accelerating quickly and when braking.
There is a risk of accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving manoeu-
vres, and driving over obstacles (kerbs, pot-
holes, off-road). This applies in particular to a laden vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The faulty tyre must be replaced. TIREFIT kit
Important safety notes TIREFIT is a tyre sealant.
You can use TIREFIT to seal punctures of up to
4 mm, particularly those in the tyre tread. You
can use TIREFIT at outside temperatures down
to Ò20 †. G
WARNING
In the following situations, the tyre sealant is
unable to provide sufficient breakdown assis- tance, as it is unable to seal the tyre properly:
R there are cuts or punctures in the tyre
larger than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tyre pressures
or on a flat tyre.
There is a risk of an accident.
Do not drive any further. Contact a qualified
specialist workshop. G
WARNING
The tyre sealant is harmful and causes irrita-
tion. It must not come into contact with your
skin, eyes or clothing or be swallowed. Do not 342
Flat tyreBreakdown assistance

On the rear wings, it is recommended that you
position the aerial on the side of the vehicle
closest to the centre of the road.
Use Technical Specification ISO/TS 21609
(Road Vehicles – "EMC guidelines for installa-
tion of aftermarket radio frequency transmitting
equipment") when retrofitting RF transmitters.
Comply with the legal requirements for add-on
parts.
If your vehicle has fittings for two-way radio
equipment, use the power supply or aerial con-
nections intended for use with the basic fittings.
Be sure to observe the manufacturer's addi-
tional instructions when installing.
Deviations in respect of wavebands, maximum
transmission outputs or aerial positions must be approved by Mercedes-Benz.
The maximum transmission output (PEAK) at the base of the aerial must not exceed the followingvalues: Waveband Maximum
transmission output Short wave
3–54 MHz 100 W
4 m waveband
74–88 MHz 30 W
2 m waveband
144–174 MHz 50 W
Trunked radio/Tetra
380–460 MHz 10 W
70 cm waveband
400–460 MHz 35 W
Mobile communications
(2G/3G/4G) 10 W
The following can be used in the vehicle without
restrictions:
R RF transmitters with a maximum transmis-
sion output of up to 100 mW
R RF transmitters with transmitter frequencies
in the 380–410 MHz waveband and a maxi-
mum transmission output of up to 2 W
(trunked radio/Tetra)
R Mobile phones (2G/3G/4G) There are no restrictions when positioning the
aerial on the outside of the vehicle for the fol-
lowing wavebands:
R Trunked radio/Tetra
R 70 cm waveband
R 2G/3G/4G Identification plates
Vehicle identification plate with vehi-
cle identification number (VIN)
X
Open the front right-hand door.
You will see the vehicle identification
plate :. Example: vehicle identification plate
(Kuwait)
: Vehicle manufacturer
; Place of manufacture
= Date of manufacture
? Vehicle model
A VIN 372
Identification platesTechnical data

You can identify service products approved by
Mercedes-Benz by the following inscriptions on
the container:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB-Approval (e.g. MB-Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g. MB 229.5). They have not necessarily been
approved by Mercedes-Benz.
Other identifications, for example:
R 0 W-30
R 5 W-30
R 5 W-40
You can obtain further information at any quali-
fied specialist workshop or on the internet at
http://bevo.mercedes-benz.com. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention. R
If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately.
Tank capacity The total capacity of the fuel tank may vary,
depending on the vehicle equipment.
Model Total capacity
GLC 200 d Coupé
GLC 220 d 4MATIC
Coupé
GLC 250 d 4MATIC
Coupé
50.0 l
or
66.0 l All other models
66.0 l
Model Of which
reserve fuel All models
7.0 l
Petrol
Fuel grade
!
Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if
you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system. Even small amounts of the wrong fuel can
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Only refuel using unleaded petrol with at
least 95 RON, which conforms to the Euro-
pean standard EN 228 or E DIN or an equiva-
lent specification.
Fuel of this specification may contain up to
10% ethanol. Your vehicle is suitable for use
with E10 fuel. You may refuel your vehicle
using E10 fuel.
Fuel that does not conform to EN 228 can lead
to increased wear as well as damage to the
fuel system, engine and exhaust system.
! Only use the fuel recommended. Operating
the vehicle with other fuels can lead to dam- 374
Service products and capacitiesTechnical data

age to the fuel system, engine and exhaust
system.
! Do not use the following:
R E85 (petrol with 85% ethanol)
R E100 (100% ethanol)
R M15 (petrol with 15% methanol)
R M30 (petrol with 30% methanol)
R M85 (petrol with 85% methanol)
R M100 (100% methanol)
R petrol with additives containing metal
R diesel
Do not mix such fuels with the fuel recom-
mended for your vehicle.
You will usually find information about the fuel
quality on the pump. If you cannot find the label on the petrol pump, ask the filling station staff.
GLC 250 4MATIC Coupé: as a temporary meas-
ure, if the recommended fuel is not available,
you may also use regular unleaded petrol with
an octane rating of 93 RON.
All other models: as a temporary measure, if
the recommended fuel is not available, you may
also use regular unleaded petrol with an octane rating of 91 RON. This may reduce engine per-
formance and increase fuel consumption. Avoiddriving at full throttle and sudden acceleration.
Never refuel using fuel with a lower RON.
i In some countries, the petrol available may
not be sufficiently low in sulphur. This fuel can temporarily produce unpleasant odours,
especially on short journeys. As soon as sul-
phur-free fuel (sulphur content < 10 ppm) is
used for refuelling, the odours are reduced.
Information on refuelling (Y page 162).
GLC 300 4MATIC Coupé, Mercedes-AMG
GLC 43 4MATIC Coupé
! Only refuel using super unleaded petrol with
at least 98 ROZ, if you want maximum per-
formance from the engine. Alternatively, you
can also use unleaded petrol of at least
95 ROZ.
As a temporary measure, if the recommended
fuel is not available, you may also use regular unleaded petrol with an octane rating of
91 ROZ. Doing so results in higher fuel con-
sumption and significantly reduced perform-
ance. Never refuel using fuel with a lower
RON. Fuel of this specification may contain up to
10% ethanol.
Fuel that does not conform to EN 228 or E DIN
51626–1 can lead to increased wear as well
as damage to the engine and exhaust system.
Additives ! Operating the engine with fuel additives
added later can lead to engine failure. Do not mix fuel additives with fuel. This does not
include additives for the removal and preven-
tion of residue build-up. Petrol must only be
mixed with additives recommended by
Mercedes-Benz. Observe the instructions for
use in the product description. More informa- tion about recommended additives can be
obtained from any Mercedes-Benz Service
Centre.
Mercedes-Benz recommends that you use fuel
brands containing additives.
The quality of the fuel available in some coun-
tries may not be sufficient. Residue could build
up in the fuel injection system as a result. In this
case, in consultation with a Mercedes-Benz Ser- vice Centre, the petrol may be mixed with the
cleaning additive recommended by Mercedes-
Benz. Always observe the notes and mixing
ratios specified on the container.
Diesel Fuel grade
G
WARNING
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! When refuelling, only use diesel fuel that
conforms to the European standard EN 590 or is of equivalent quality. Fuel that does not
conform to EN 590 can lead to increased wear
as well as damage to the engine and exhaust system.
! Do not use the following:
R marine diesel
R heating oil Service products and capacities
375Technical data Z