2016 MERCEDES-BENZ GLC COUPE AUX

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. The acceleration charac-
teristics are deteriorat-
ing.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is possible to shift only into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. Transfer case
This section only applies to vehicles with all-
wheel drive (4MATIC). The front and rear axles
are constantly driven.
! Performance tests may only be carried out
on a two-axle roller dynamometer. Otherwise,
the braking system or the transfer case could be damaged. Contact a qualified specialist
workshop for more information on perform-
ance tests.
! Since ESP ®
engages automatically, the igni-
tion must be switched off (the key or Start/
Stop button must be in position 0or 1) if:
R the electric parking brake is being tested
using a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren. Refuelling
161Driving and parking
Z

the lightweight brake discs, particularly on the
brake plate. Driving on wet roads
Aquaplaning If water has accumulated to a certain depth on
the road surface, there is a danger of aquaplan-
ing occurring, even if:
R you are driving at low speeds
R the tyres have adequate tread depth
For this reason, drive in the following manner in
the event of heavy rain or in conditions in which aquaplaning can occur:
R lower your speed
R avoid tyre ruts
R avoid sudden steering movements
R brake carefully
Driving on flooded roads !
Bear in mind that vehicles travelling in front
or in the opposite direction create waves. This may cause the maximum permissible water
depth to be exceeded.
These notes must be observed under all cir-
cumstances. You could otherwise damage
the engine, the electronics or the transmis-
sion.
If you must drive on stretches of road on which
water has collected, please bear in mind that:
R in the case of standing water, the water level
must be no higher than the lower edge of the
vehicle body
R you should drive no faster than walking pace Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden acceleration,
steering and braking manoeuvres. Do not use
cruise control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position N.
X Try to bring the vehicle under control by using
corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in wooded areas or on bridges. The vehicle could
skid if you fail to adapt your driving style. Always
adapt your driving style and drive at a speed to
suit the prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
Further information on driving with snow chains (Y page 359).
Further information on driving with summer
tyres (Y page 358).
Observe the notes in the "Winter operation" sec-
tion (Y page 358). Driving
tips
173Driving an d parking Z

X
Confirm by pressing aon the steering
wheel.
X To open the media sources list: pressa
briefly.
The list shows the following media sources,
for example:
R CD or DVD (DVD only in the COMAND
Online multimedia system)
R SD card
R Media Register (only in the COMAND
Online multimedia system)
R USB storage device
R Bluetooth ®
-capable audio device
Please observe further information on media
support and media operation in the multimedia
system (see Digital Owner's Manual).
Audio player or audio media operation :
Media source, e.g. name of USB memory
stick
; Current track
= Name of artist
? Name of album
A Folder name
Audio files from various audio players or media
can be played, depending on the equipment fit- ted in the vehicle.
X Switch on the multimedia system.
X Press òon the steering wheel to open the
menu list.
X Press :or9 on the steering wheel to
select the Media
Media menu.
X Confirm by pressing aon the steering
wheel.
X To select an audio player or media: press
a briefly. The list containing the media
sources appears. X
Press :or9 to select the correspond-
ing audio player or media.
X Press ato confirm.
X To open the track list: press the:or
9 button briefly.
X To select the next or previous track from
the track list: press the:or9 button
briefly.
X To select a track from the track list using
rapid scrolling: press and hold:or9
until the desired track is reached.
If you press and hold the button, the speed of rapid scroll increases after a short time. Not
all audio players or media support this func-
tion.
If the corresponding track information is stored on the audio player or media, the multifunction
display shows the following:
R track number
R the name of the track
R the name of the artist
R the album
The track information does not appear in audio
AUX mode (Aux iliary audio mode: external
audio source connected).
DVD-Video operation X
Switch on the multimedia system.
X Press òon the steering wheel to open the
menu list.
X Press :or9 on the steering wheel to
select the Media Mediamenu.
X Confirm by pressing aon the steering
wheel.
X To select a DVD single drive or disc: press
a briefly. The list containing the media
sources appears. Menus and submenus
237On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions 4
Check Check
eng.
eng.oil
oillev.
lev.
when
when next
nextrefuelling
refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
! Avoid long journeys when there is too little coolant in the cooling
system. Otherwise the engine will be damaged.
X Check the engine oil level when next refuelling, at the latest
(Y page 327).
X If necessary, top up the engine oil (Y page 328).
If you have to top up the engine oil frequently:
X Contact a qualified specialist workshop and have the engine
checked.
Information on approved engine oils can be obtained from a qualified specialist workshop or on the internet at http://bevo.mercedes-
benz.com. 8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level drops
into the reserve range.
X Refuel at the nearest filling station. C There is very little fuel in the fuel tank.
Operation of the auxiliary heating is deactivated.
X You must refuel at the nearest filling station. ¸
Replace air cleaner Replace air cleaner Vehicles with a diesel engine:
The engine air filter is dirty and must be replaced.
X Consult a qualified specialist workshop. !
Clean the fuel fil‐ Clean the fuel fil‐
ter ter Vehicles with a diesel engine:
There is water in the fuel filter. The water must be drained off.
X Consult a qualified specialist workshop. Refill AdBlue See Refill AdBlue See
Owner’s Manual Owner’s Manual
The AdBlue
®
level has fallen below the reserve range. A warning tone
also sounds.
X Refill AdBlue ®
as soon as possible (Y page 164).Refill AdBlue No Refill AdBlue No
start in ... mi start in ... mi
The AdBlue
®
level is sufficient only for the indicated distance. A warn-
ing tone also sounds.
X Refill AdBlue ®
immediately (Y page 164).
i If you drive the vehicle at speeds greater than 15 km/h, the
Refill
Refill AdBlue
AdBlueNo
Nostart
start in
in...
... mi
mimessage disappears after
approximately one minute. Display
messages
265On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions j
Trailer coupling Trailer coupling
extending… extending… The ball coupling is swivelled out or in.
Only swivel the ball coupling in or out when the vehicle is stationary.
No trailer may be coupled during the swivelling procedure. Do not
attempt to speed up, slow down or initiate the swivelling process using your hand, foot or other aids.
X Move the ball coupling of the trailer tow hitch to an operational
position (Y page 220). &
inoperative inoperative
Battery
Battery
low
low The on-board voltage is too low.
The auxiliary heating (Y
page 137) has switched itself off. The auxiliary
heating or remote activation of heating and ventilation systems can-
not be switched on.
X Drive for a considerable distance.
The battery charges. The auxiliary heating or remote activation of
heating and ventilation systems is operational again as soon as the
on-board voltage is sufficient. &
inoperative Refuel inoperative Refuel
vehicle vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot be
switched on (Y page 137).
X Refuel at the nearest filling station. &
inoperative inoperative
See
SeeOwn‐
Own‐
er's Man.
er's Man. The auxiliary heating is temporarily malfunctioning or faulty.
X When the vehicle is on a level surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heating,
waiting several minutes between each attempt (Y page 137).
If the auxiliary heating does not switch on: X Consult a qualified specialist workshop. Ð
Power steering mal‐ Power steering mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra steering force
required.
If you are able to steer safely:
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. 278
Display
messagesOn-board computer and displays

Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
M Solutions !
N
The red indicator lamp for the electric parking brake flashes or is lit and/or the
yellow warning lamp for the electric parking brake is lit.
X Observe the additional display messages on the multifunction display. 6
N
The red restraint system warning lamp is lit while the engine is running.
The restraint system is malfunctioning.
G WARNING
The airbags or belt tensioners may either be triggered unintentionally or, in the
event of an accident, may not be triggered.
This poses an increased risk of injury.
X Observe the additional display messages on the multifunction display.
X Drive on carefully.
X Contact a qualified specialist workshop immediately and have the restraint sys-
tem checked.
Further information about the restraint system (Y page 41).Engine
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
M Solutions ;
N
The yellow engine diagnostics warning lamp lights up while the engine is run-
ning.
A fault may exist with the following, for example:
R Engine management
R Fuel injection system
R Exhaust system
R Ignition system (for vehicles with petrol engines)
R Fuel system
The emission limit values may be exceeded and the engine may be running in
emergency mode.
X Consult a qualified specialist workshop immediately.
Vehicles with a diesel engine: the fuel tank has been run dry (Y page 164).
X Start the engine three to four times after refuelling.
If the yellow engine diagnostics warning lamp goes out, emergency running
mode is cancelled. The vehicle does not have to be checked. 8
N
The yellow reserve fuel warning lamp is on while the engine is running.
The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level drops into the
reserve range.
X Refuel at the nearest filling station. 286
Warning and indicator lamps in the instrument clusterOn-board computer and displays

You can identify service products approved by
Mercedes-Benz by the following inscriptions on
the container:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB-Approval (e.g. MB-Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g. MB 229.5). They have not necessarily been
approved by Mercedes-Benz.
Other identifications, for example:
R 0 W-30
R 5 W-30
R 5 W-40
You can obtain further information at any quali-
fied specialist workshop or on the internet at
http://bevo.mercedes-benz.com. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention. R
If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately.
Tank capacity The total capacity of the fuel tank may vary,
depending on the vehicle equipment.
Model Total capacity
GLC 200 d Coupé
GLC 220 d 4MATIC
Coupé
GLC 250 d 4MATIC
Coupé
50.0 l
or
66.0 l All other models
66.0 l
Model Of which
reserve fuel All models
7.0 l
Petrol
Fuel grade
!
Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if
you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system. Even small amounts of the wrong fuel can
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Only refuel using unleaded petrol with at
least 95 RON, which conforms to the Euro-
pean standard EN 228 or E DIN or an equiva-
lent specification.
Fuel of this specification may contain up to
10% ethanol. Your vehicle is suitable for use
with E10 fuel. You may refuel your vehicle
using E10 fuel.
Fuel that does not conform to EN 228 can lead
to increased wear as well as damage to the
fuel system, engine and exhaust system.
! Only use the fuel recommended. Operating
the vehicle with other fuels can lead to dam- 374
Service products and capacitiesTechnical data