Shifting to neutral N
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position Dor R:
push the DIRECT SELECT lever up or down to the first point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up or down to the first point of
resistance.
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the SmartKey from the ignition, the
automatic transmission shifts to Pautomati-
cally.
With the Start/Stop button: if you then
open the driver's door or the front-passenger door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle cleaned in an automatic car wash with
a towing system:
Using the SmartKey:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral
N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
With the Start/Stop button:
XRemove the Start/Stop button from the
ignition lock.
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
Engaging drive position D
XIf the transmission is in position Ror N:
push the DIRECT SELECT lever down past
the first point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever down past the first point of
resistance.
Transmission position and drive pro-
gram display
The current transmission position and drive
program appear in the multifunction display.
Automatic transmission163
Driving and parking
Z
:Status symbol drive program
;Transmission position
=Gear
The arrows in the transmission position dis-
play show how and into which transmission
positions you can shift using the DIRECT
SELECT lever.
If the transmission position display in the mul- tifunction display is not working, you should
pull away carefully to check whether the
desired transmission position is engaged.
Ideally, you should select transmission posi-
tion Dand drive program Eor S.
Transmission positions
BPark position
This prevents the vehicle from roll-
ing away when stopped.
Only shift the transmission into
position Pwhen the vehicle is sta-
tionary (
Ypage 162). The parking
lock should not be used as a brake
when parking. Always apply the
electronic parking brake in addi-
tion to the parking lock in order to
secure the vehicle.
Park position Pis automatically
engaged if:
Ryou switch off the engine using
the SmartKey and remove the
SmartKey
Ryou switch off the engine using
the key or using the Start/Stop
button and open the driver's
door or front-passenger door
Rthe driver's door is opened when
the vehicle is stationary or driv-
ing at very low speed and the
transmission is in position Dor R
If the vehicle electronics are mal-
functioning, the transmission may
be locked in position P. Have the
vehicle electronics checked imme-
diately at a qualified specialist
workshop.
CReverse gear
Only shift the transmission into
position Rwhen the vehicle is sta-
tionary.
164Automatic transmission
Driving and parking
ANeutral
Do not shift the transmission toN
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brake pedal will allow
you to move the vehicle freely, e.g. to push it or tow it.
If ESP
®is deactivated or faulty:
shift the transmission to position N
if the vehicle is in danger of skid-
ding, e.g. on icy roads.
If you switch the engine off with the
transmission in position Ror D, the
automatic transmission shifts to N
automatically.
!Rolling in neutral Ncan damage
the drive train.
7Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Driving tips
Changing gear
The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D. This automatic gear shift-
ing behavior is determined by:
Rthe selected drive program
Rthe position of the accelerator pedal
Rthe road speed
Accelerator pedal position
Your style of driving influences how the auto- matic transmission shifts gear:
Rlittle throttle: early upshifts
Rmore throttle: late upshifts
Double-clutch function
When shifting down, the double-clutch func-
tion is active regardless of the currently selec-
ted drive program. The double-clutch function
reduces load change reactions and is condu-
cive to a sporty driving style. The sound gen-
erated by the double-clutch function depends
on the drive program selected.
Kickdown
Use kickdown for maximum acceleration.
XDepress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a
lower gear depending on the engine speed.
XEase off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Rocking the vehicle free
Rocking the vehicle free by shifting back and
forth between transmission positions Dand R
can help to free a vehicle that has become
stuck in mud or snow.
The vehicle's engine management restricts
switching between transmission positions D
and Rto speeds up to a maximum of 5 mph
(9 km/h).
To shift back and forth between transmission
positions Dand R, move the DIRECT SELECT
lever up and down past the point of resist-
ance.
Towing a trailer
XDrive in the middle of the engine speed
range on uphill gradients.
XManual shifting: depending on the uphill
or downhill gradient, shift into a gear
(
Ypage 167), in which the engine will run
the middle of the engine speed range.
This also applies if cruise control or
DISTRONIC PLUS is activated.
Automatic transmission165
Driving an d parking
Z
Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist work-
shop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist work-
shop immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
!Since ESP®engages automatically, the
ignition must be switched off (the Smart-
Key or Start/Stop button must be in posi-
tion 0or 1) if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
Refueling169
Driving and parking
Z
Problems with fuel and the fuel tank
ProblemPossible causes/consequences andMSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
XOpen the driver's door.
The on-board electronics now have status0. This is the same as
the SmartKey having been removed.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The fuel filler flap can-
not be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 83).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 85).
The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
XConsult a qualified specialist workshop.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
172Parking
Driving and parking
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
Rthe front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ra laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position P.
XWith the SmartKey:turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (
Ypage 153).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to SmartKey position 1. When the
driver's door is open, this corresponds to
SmartKey position 0: "SmartKey removed".
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the SmartKey from the ignition, the
automatic transmission shifts to Pautomati-
cally.
With the Start/Stop button: if you then
open the driver's door or the front-passenger
door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system:
Using the SmartKey:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
Parking173
Driving and parking
Z
With the Start/Stop button:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XRemove the Start/Stop button from the
ignition lock.
XInsert the SmartKey into the ignition lock.
XShift to neutralN.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
The engine can be switched off in an emer-
gency while the vehicle is in motion by press- ing and holding the Start/Stop button for
three seconds. This function operates inde-
pendently of the ECO start/stop automatic
engine switch-off function.
Electric parking brake
General notes
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction
in the system, it may not be possible to apply
the released parking brake.
XIf this is the case, only park the vehicle on
level ground and secure it to prevent it roll-
ing away.
XShift the automatic transmission to posi-
tion P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a qualified specialist workshop.
The electric parking brake performs a func-
tion test at regular intervals while the engine
is switched off. The sounds that can be heard
while this is occurring are normal.
Applying or releasing manually
XTo apply: push handle :.
When the electric parking brake is applied, the red F(USA only) or !(Canada
only) indicator lamp lights up in the instru-
ment cluster.
The electric parking brake can also be
applied when the SmartKey is removed.
174Parking
Driving and parking
XTo release:pull handle:.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument clus- ter goes out.
The electric parking brake can only be
released:
Rwhen the SmartKey is in position 1or 2in
the ignition lock (
Ypage 153) or
Rif the ignition was switched on using the
Start/Stop button
Applying automatically
The electric parking brake is automatically
applied when the transmission is in position P
and:
Rthe engine is switched off or
Rthe driver is not wearing a seat belt and the driver's door is opened.
To prevent the electric parking brake from
being automatically applied, pull handle :.
The electric parking brake is also engaged
automatically if:
RDISTRONIC PLUS brings the vehicle to a
standstill or
Rthe HOLD function is keeping the vehicle
stationary
RActive Parking Assist is keeping the vehicle
stationary
In addition, at least one of the following con-
ditions must be fulfilled:
Rthere is a system malfunction.
Rthe power supply is insufficient.
Rthe vehicle is stationary for a lengthy
period.
The red !indicator lamp in the instrument
cluster lights up.
The electric parking brake is not automati-
cally engaged if the engine is switched off by
the ECO start/stop function.
Releasing automatically
Your vehicle's electric parking brake is auto-
matically released if all of the following con-
ditions are met:
Rthe engine is running.
Rthe transmission is in position Dor R.
Rthe seat belt has been fastened.
Ryou depress the accelerator pedal.
If the transmission is in position R, the trunk
lid must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
Rthe driver's door is closed.
Ryou have shifted out of transmission posi-
tion Por you have previously driven faster
than 2 mph (3 km/h)
Ensure that you do not depress the acceler-
ator pedal unintentionally. Otherwise the
parking brake will be released and the vehicle
will start to move.
Emergency braking
The vehicle can also be braked during an
emergency by using the electric parking
brake.
XWhile driving, push handle :of the electric
parking brake (
Ypage 174).
The vehicle is braked as long as you keep
handle :of the electric parking brake
depressed. The longer electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
Ra warning tone sounds
Rthe Please Release Parking Brake
message appears
Rthe red F(USA only) or !(Canada
only) indicator lamp in the instrument clus- ter flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged.
Parking175
Driving an d parking
Z