2016 MERCEDES-BENZ GLC-Class towing

Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 27).
Where will I find...?
Reflective safety jacket
Removing/stowing the reflective
safety jackets
The reflective safety jackets are located in the
safety jacket compartments in the stowage
compartments of the front doors. There are
also safety jacket compartments in the stow-
age compartments of the rear doors, in which
reflective safety jackets can be stowed.
XTo remove: pull out safety jacket bag :
with the reflective safety jacket by loop ;.
XOpen safety jacket bag:and pull out the
reflective safety jacket.
XTo stow: fold the reflective safety jacket,
roll it up and stow it in safety jacket bag :.
XSlide safety jacket bag:along the lower
edge of the armrest into the safety jacket compartment. Meanwhile, ensure that
loop
;hangs out well within reach.
iRemove a new reflective safety jacket
from its packaging material before sliding it
into the safety jacket compartment. The
packaging material may otherwise cause it
to slip out or make removing it difficult.
Observe the legal requirements in each coun-
try.
Notes on the reflective safety jackets
:Maximum number of washes
;Maximum wash temperature
=Do not bleach
?Do not iron
ADo not use a laundry dryer
BDo not dry-clean
CThis is a class 2 vest
RThe reflective safety jackets meet the
requirements defined by the legal standard
only if:
-the correct size is used, and
-the reflective safety jackets are fastened
correctly.
REnsure before use that the reflective safety
jackets are clean and intact. The special
properties may otherwise be compro-
mised.
RThe reflective safety jackets should be
stored in their original packaging in a dry
place away from sources of heat and light.
RThe maximum number of washes specified
is not the only factor influencing the life
span of the reflective safety jackets. Their
354Where will I find...?
Breakdown assistance

life span also depends on use, care, stor-
age, etc.
RThe reflective safety jackets should be dis-posed of and replaced with new ones:
-after 15 washes, and/or
-if the reflective strips have become
scratched, and/or
-if the backing material and/or reflective
strips have become soiled and cannot becleaned off, and/or
-the fluorescence of a reflective safety
vest has faded e.g. due to the effects of
sunlight
RDispose of reflective safety jackets in an
environmentally responsible manner. To do
so, contact your local waste disposal com- pany.
Vehicle tool kit
General notes
The towing eye is located in the left-hand
stowage well under the cargo compartment
floor.
Apart from certain country-specific varia-
tions, the vehicles are not equipped with a
tire-change tool kit.
Some tools for changing a wheel are specific
to the vehicle. For more information on which tire changing tools are required and approved
to perform a wheel change on your vehicle,
consult a qualified specialist workshop.
Tools required for changing a wheel may
include, for example:
RJack
RWheel chock
RLug wrench
RRatchet wrench
RAlignment bolt
Towing eye
XOpen the tailgate.
XOpen the cargo compartment floor
(
Ypage 316).
The towing eye is located in the left-hand
stowage well under the cargo compartment
floor.
Vehicles with a TIREFIT kit
Example
XOpen the tailgate.
XOpen the cargo compartment floor
(
Ypage 316).
XPush retaining clamps :on the cover
downwards so as to release them.
XFold up cover in the direction of arrow ;.
XRemove tire inflation compressor=and
tire sealant bottle ?.
Where will I find...?355
Breakdown assistance

XSlide coverAof positive terminal :in the direction of the arrow.
XConnect positive terminal :on your vehicle to positive terminal ;of donor battery B
using the jumper cable. Always begin with positive terminal :on your own vehicle first.
XStart the engine of the donor vehicle and run it at idling speed.
XConnect negative terminal =of donor battery Bto ground point ?of your vehicle using
the jumper cable, connecting the jumper cable to donor battery Bfirst.
XStart the engine.
XBefore disconnecting the jumper cables, let the engine run for several minutes.
XFirst, remove the jumper cables from ground point ?and negative terminal =, then from
positive clamp :and positive terminal ;. Begin each time at the contacts on your own
vehicle first.
XClose cover Aof positive clamp :after removing the jumper cables.
XHave the battery checked at a qualified specialist workshop.
Jump-starting is not considered to be a normal operating condition.
iJumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop.
Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle
weight of your vehicle can be found on the
vehicle identification plate (
Ypage 408).
!When COLLISION PREVENTION ASSIST
PLUS, DISTRONIC PLUS or the HOLD func-
tion is activated, the vehicle brakes auto-
matically in certain situations. To avoid
damage to the vehicle, deactivate these
systems in the following or similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
Towing and tow-starting367
Breakdown assistance
Z

!Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
!Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if avail-
able. You could otherwise damage the vehi-
cle.
!Do not use the trailer tow hitch for recov-
ery or towing. Do not use the towing eye for recovery. this could damage the vehicle. If
in doubt, have the vehicle recovered using
a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
!Shift the automatic transmission to Nand
do not open the driver's or front passeng-
er's door during towing. The automatic
transmission may otherwise shift to posi-
tion P, which could damage the transmis-
sion.
!Do not tow with sling-type equipment.
This could damage the vehicle.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle has suffered transmission dam-
age, have it transported on a transporter or
trailer.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed. If the
automatic transmission cannot be shifted to
position N, have the vehicle transported on a
transporter or trailer. The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position
2in
the ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position N
Disarm the automatic locking feature before
the vehicle is towed (
Ypage 90). You could
otherwise be locked out when pushing or
towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the front
and at the rear under covers :.
Vehicles with a trailer tow hitch do not have a
bracket for the screw-in towing eye at the
back. Connect the towbar to the trailer tow
hitch (
Ypage 228).
368Towing and tow-starting
Breakdown assistance

XRemove thetowin geye from th eleft-han d
stowage well under th ecargo compartmen t
floor (
Ypage 355).
XPress th emar kon cover :inward sand
remove .
XScrew in th etowin geye clockwise as far as
it will go and tighten it .
Removingth etowing eye
XUnscrew and remove th etowin geye.
XAttac hcover :to th ebumper and press
until it engages.
XPut th etowin geye bac kinto th evehicl e
tool kit.
Towing a vehicle wit hbot haxles on
th egroun d
The automatic transmission automatically
shiftsto position Pwhen you open th edriver's
or front-passenger doo ror when you remove
th eSmartKey from th eignition lock. In order
to ensur ethat th eautomatic transmission
stays in position Nwhen towin gth evehicle,
you mus tobserv eth efollowin gpoints :
XMakesur ethat th evehicl eis stationary.
XTurn th eSmartKey to position 2in th eigni-
tion lock.
XDepress and hold th ebrak epedal .
XShift th eautomatic transmission to posi-
tion N.
XLeav eth eSmartKey in position 2in th e
ignition lock.
XReleas eth ebrak epedal .
XReleas eth eelectric parkin gbrake.
XSwitc hon th ehazard warnin glamp s
(
Ypage 127).
In order to signal achang eof direction when
towin gth evehicl ewit hth ehazard warnin g
lamp sswitched on ,use th ecombination
switch as usual. In this case, only th eindica-
to rlamp sfor th edirection of travel flash. Afte
rresetting th ecombination switch ,th e
hazard warnin glamp start sflashin gagain .
Transporting th e vehicle
4MATIC vehicles/vehicles wit hauto-
mati ctransmission
!Whe nth evehicl eis loade dfor transport,
th efron tand rear axles mus tbe stationary
and on th esam etransportation vehicle.
Positionin gove rth econnection poin tof th e
transpor tvehicl eis no tpermitted. The drive
train may otherwise be damaged.
All vehicles
!You may only secure th evehicl eby th e
wheels, no tby part sof th evehicl esuc has
axl eor steerin gcomponents. Otherwise ,
th evehicl ecould be damaged.
The towin geye or trailer to whitch can be
used to pull th evehicl eonto atrailer or trans -
porte rif you wish to transpor tit.
XTurn th eSmartKey to position 2in th eigni-
tion lock.
XShift th eautomatic transmission to posi-
tion N.
As soon as th evehicle ha sbeen loaded:
XPreven tth evehicl efrom rollin gaway by
applyin gth eelectric parkin gbrake.
XShift th eautomatic transmission to posi-
tion P.
Towing and tow-starting369
Breakdown assistance
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formance and increase fuel consumption.
Avoid driving at full throttle and sudden accel-
eration. Never refuel using fuel with a lower
AKI.
Information on refueling (
Ypage 170).
Additives
!Operating the engine with fuel additives
added later can lead to engine failure. Do
not mix fuel additives with fuel. This does
not include additives for the removal and
prevention of residue buildup. gasoline
must only be mixed with additives recom-
mended by Mercedes-Benz. Comply with
the instructions for use on the product
label. More information about recommen-
ded additives can be obtained from any
authorized Mercedes-Benz Center.
Mercedes-Benz recommends that you use
branded fuels that have additives.
The quality of the fuel available in some coun-
tries may not be sufficient. Residue could
build up in the injection system as a result. In
such cases, and in consultation with an
authorized Mercedes-Benz Center, the gaso-
line may be mixed with the cleaning additive
recommended by Mercedes-Benz. You must
observe the notes and mixing ratios specified
on the container.
Fuel consumption information
HEnvironmental note
CO
2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO
2emissions are directly related to
fuel consumption and therefore depend on:
Refficient use of the fuel by the engine
Rdriving style
Rother non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimize your vehicle's CO
2emis-
sions by driving carefully and having it serv-
iced regularly.
The vehicle will use more fuel than usual in the
following situations:
Rat very low outside temperatures
Rin city traffic
Ron short journeys
Rin mountainous terrain
Rwhen towing a trailer
Engine oil
General notes
!Never use engine oil or an oil filter of a
specification other than is necessary to ful-
fill the prescribed service intervals. Do not
change the engine oil or oil filter in order to
achieve longer replacement intervals than
those prescribed. You could otherwise
cause engine damage or damage to the
exhaust gas aftertreatment.
Follow the instructions in the service inter-
val display regarding the oil change. Other-
wise, you may damage the engine and the
exhaust gas aftertreatment.
When handling engine oil, observe the impor-
tant safety notes on service products
(
Ypage 409).
The engine oils are matched to the perform-
ance of Mercedes-Benz engines and service
intervals. You should therefore only use
engine oils and oil filters that are approved for
vehicles with maintenance systems.
For a list of approved engine oils and oil filters,
consult an authorized Mercedes-Benz Cen-
Service products and filling capacities411
Technical data
Z

Trailer loads
Permissible trailer load, braked (at a
minimum gradient-climbing capability
of 12% from a standstill)
Automatic trans- mission
GLC 300 4MATIC4850 lbs (2200 kg)
GLC 300 4MATIC3500 lbs (1588 kg)
Maximum drawbar noseweight
The trailer drawbar noseweight is not inclu-
ded in the towing weight.
Automatic trans-mission
GLC 300 4MATIC194 lbs (88 kg)
GLC 300 4MATIC279 lbs (127 kg)
The actual noseweight may not be higher than
the value which is given. The value can be
found on the trailer tow hitch or trailer iden-
tification plates. The lowest weight applies.
The maximum permissible trailer drawbar
noseweight is the maximum weight with
which the trailer drawbar can be loaded. Limitfor Mercedes-Benz-approved trailer cou-
plings.
Permissible rear axle load when towing
a trailer
Automatic trans- mission
GLC 300 4MATIC3009 lbs (1365 kg)
GLC 300 4MATIC2753 lbs (1249 kg)
Ball position of the ball coupling
When choosing a ball coupling, the dimen-
sions stated in the illustration must not be
exceeded.
416Trailer tow hitch
Technical data