2016 MERCEDES-BENZ GLC-Class steering

Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 27).
Panic alarm
XTo activate: press!button :for at
least one second.
A visual and audible alarm is triggered if the
alarm system is armed.
XTo deactivate: press!button :
again.
or
XInsert the SmartKey into the ignition lock.
or, in vehicles with KEYLESS-GO start-func-
tion or KEYLESS ‑GO
XPress the Start/Stop button.
The SmartKey must be in the vehicle.
Occupant safety
Introduction to the restraint system
The restraint system can reduce the risk of
vehicle occupants coming into contact with
parts of the vehicle's interior in the event of
an accident. The restraint system can also
reduce the forces to which vehicle occupants
are subjected during an accident.
The restraint system comprises:
RSeat belt system
RAir bags
RChild restraint system
RChild seat securing systems
The components of the restraint system work in conjunction with each other. They can only
deploy their protective function if, at all times,
all vehicle occupants:
Rhave fastened their seat belts correctly
(
Ypage 45)
Rhave adjusted their seat and head restraint
properly (
Ypage 109).
As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the cor-
rect driver's seat position .
You also have to make sure that an air bag can
inflate properly if deployed (
Ypage 48).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air
bag increases the level of protection for vehi-
cle occupants in the event of an accident. For
example, if, in the event of an accident, the
protection offered by the seat belt is suffi-
cient, the air bags are not deployed. When an
accident occurs, only the air bags that
increase protection in that particular accident
situation are deployed. However, seat belts
and air bags generally do not protect against objects penetrating the vehicle from the out-
side.
Information on restraint system operation
can be found under "Triggering of the Emer-
gency Tensioning Devices and air bags"
(
Ypage 57).
42Occupant safety
Safety

ROnly hold the steering wheel on the out-
side. This allows the air bag to be fully
deployed.
RAlways lean against the backrest while driv-
ing. Do not lean forwards or lean against
the door or side window. You may other-
wise be in the deployment area of the air
bags.
RAlways keep your feet in the footwell in
front of the seat. Do not put your feet on the
dashboard, for example. Your feet may oth-
erwise be in the deployment area of the air
bag.
RFor this reason, always secure persons less
than 5 ft (1.50 m) tall in suitable restraint
systems. Up to this height, the seat belt
cannot be worn correctly.
If a child is traveling in your vehicle, also
observe the following notes:
RAlways secure children under twelve years
of age and less than 5 ft (1.50 m) tall in
suitable child restraint systems.
RChild restraint systems should be installed
on the rear seats.
ROnly secure a child in a rearward-facing
child restraint system on the front-
passenger seat when the front-passenger
front air bag is deactivated. If the
PASSENGER AIR BAG OFF indicator lamp is
permanently lit, the front-passenger front
air bag is deactivated .
RAlways observe the instructions and safety notes on the "Occupant Classification Sys-
tem (OCS)" (
Ypage 51) and on "Children
in the vehicle" (
Ypage 60) in addition to
the child restraint system manufacturer's
installation instructions. Objects in the vehicle interior may pre-
vent an air bag from functioning correctly.
Before starting your journey and to avoid risks
resulting from the speed of the air bag as it
deploys, make sure that:
Rthere are no people, animals or objects
between the vehicle occupants and an air
bag.
Rthere are no objects between the seat, door
and B-pillar.
Rno hard objects, e.g. coat hangers, hang on
the grab handles or coat hooks.
Rno accessories, such as cup holders, are
attached to the vehicle within the deploy-
ment area of an air bag, e.g. to doors, side
windows, rear side trim or side walls.
Rno heavy, sharp-edged or fragile objects
are in the pockets of your clothing. Store
such objects in a suitabl
e place.
GWARNING
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer
function correctly. There is an increased risk
of injury.
Never modify an air bag cover or affix objects
to it.
GWARNING
Sensors to control the air bags are located in
the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air
bags might therefore not function properly
anymore. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work-
shop.
Occupant safety49
Safety
Z

Front air bags
Driver's air bag:deploys in front of the
steering wheel. Front-passenger front air
bag ;deplo ysinfront of and above the glove
box.
When deployed, the front air bags offer addi-
tional head and thorax protection for the
occupants inthe front seats.
The PASS ENGER AIR BAG OFF and
PASS ENGER AIR BAG ON indicator lamps
inform you about the status of the front-
passenger air bag (
Ypage 43).
The front-passenger front air bag will only
deplo y if:
Rthe system, based on the OCS weight sen-
sor readings, detects that the front-
passenger seat is occupied (
Ypage 51).
The PASS ENGER AIR BAG ON indicator
lamp is lit(
Ypage 52)
Rthe restraint system control unit predicts a
high acc ident severity
Driver's knee bag
Driver's knee bag :deploys under the steer-
ing column. The driver's knee bag istriggered
together with the front air bag.
The driver's knee bag offers additional thigh,
knee and lower leg protection for the occu-
pant inthe driver's seat.
Side impact air bags
GWARNIN G
Unsuitable seat cover scould restrict or eve n
preven tth edeploymen tof th eair bags inte-
grated int oth eseats. Consequently, th eair
bags canno tprotect vehicl eoccupant sas
they are designed to do. In addition ,th efunc-
tion of th eOccupant Classification Syste m
(OCS )could be restricted. This poses an
increased ris kof injury or eve nfatal injury.
You should only use seat cover sthat have
been approve dfor th erespective seat by
Mercedes-Benz.
Front side impact air bags :and rear side
impact air bags ;deploy next to the outer
bols ter of the seat backrest.
When deployed, the side impact air bag offers
additional thorax protection. Ho wever,itdoes
not protect the:
Rhead
Rneck
Rarms
In the event of a side impact, the side impact
air bag isdeployed on the side on which the
impact occurs.
50Occupant safety
Safety

PRE-SAFE®PLUS does not intervene if the
vehicle is backing up.
When driving, or when parking or exiting a
parking space with assistance from Active
Parking Assist, PRE-SAFE
®PLUS will not
apply the brakes.
Function
PRE-SAFE®PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision.
PRE-SAFE
®PLUS takes the following meas-
ures depending on the hazardous situation
detected:
Rif the radar sensor system detects that a
head-on collision is imminent, the seat
belts are pre-tensioned.
Rif the radar sensor system detects that a
rear-end collision is imminent:
-the brake pressure is increased if the
driver applies the brakes when the vehi-
cle is stationary.
-the seat belts are pre-tensioned.
The PRE-SAFE
®PLUS braking application is
canceled:
Rif the accelerator pedal is depressed when
a gear is engaged
Rif the risk of a collision passes or is no lon- ger detected
Rif DISTRONIC PLUS indicates an intention
to pull away
If the hazardous situation passes without
resulting in an accident, the original settings
are restored.
Automatic measures after an acci-
dent
Immediately after an accident, the following
measures are implemented, depending on
the type and severity of the impact:
Rthe hazard warning lamps are activated
Rthe emergency lighting is activated
Rthe vehicle doors are unlocked
Rthe front side windows are lowered
Rvehicles with a memory function: the elec-
trically adjustable steering wheel is raised
Rthe engine is switched off and the fuel sup- ply is cut off
Rvehicles with mbrace: automatic emer-
gency call
Children in the vehicle
Important safety notes
Accident statistics show that children
secured in the rear seats are safer than chil-
dren secured in the front-passenger seat. For
this reason, Mercedes-Benz strongly advises
that you install a child restraint system on a
rear seat. Children are generally better pro-
tected there.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle:
Ralways secure the child in a child restraint
system suitable for Mercedes-Benz vehi-
cles. The child restraint system must be
appropriate to the age, weight and size of
the child
Rbe sure to observe the instructions and
safety notes in this section in addition to
the child restraint system manufacturer's
installation instructions
Rbe sure to observe the instructions and
safety notes on the "Occupant Classifica-
tion System (OCS)" (
Ypage 51)
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
60Children in the vehicle
Safety

GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro- tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Child-proof locks for the rear doors
You secure each door individually with the
child-proof locks on the rear doors. A door
secured with a child-proof lock cannot be
opened from inside the vehicle. When the
vehicle is unlocked, the door can be opened
from the outside.
XTo activate: press the child-proof lock
lever up in the direction of arrow :.
XMake sure that the child-proof locks are
working properly.
XTo deactivate:press the child-proof lock
lever down in the direction of arrow ;.
Override feature for the rear side win-
dows
XTo activate/deactivate:press button;.
If indicator lamp :is lit, operation of the
rear side windows is disabled. Operation is
only possible using the switches in the driv-
er's door. If indicator lamp :is off, oper-
ation is possible using the switches in the
rear compartment.
Pets in the vehicle
GWARNING
If you leave animals unattended or unsecured
in the vehicle, they could press buttons or
switches, for example.
As a result, they could:
Ractivate vehicle equipment and become
trapped, for example
Ractivate or deactivate systems, thereby
endangering other road users
Unsecured animals could also be flung around
the vehicle in the event of an accident or sud-
den steering or braking, thereby injuring vehi-
cle occupants. There is a risk of an accident
and injury.
66Pets in the vehicle
Safety

Never leave animals unattended in the vehi-
cle. Always secure animals properly during
the journey, e.g. use a suitable animal trans-
port box.
Driving safety systems
Overview of driving safety systems
In this section, you will find information about
the following driving safety systems:
RABS (Anti-lock Braking System)
(
Ypage 67)
RBAS ( Brake Assist System) (Ypage 68)
RBAS PLUS with Cross-Traffic Assist ( Brake
A ssist System PLUS with Cross-Traffic
Assist) (
Ypage 68)
RCOLLISION PREVENTION ASSIST PLUS
(
Ypage 70)
RESP®(Electronic StabilityProgram)
(
Ypage 73)
REBD ( Electronic Brake force Distribution)
(
Ypage 75)
RADAPTIVE BRAKE (Ypage 75)
RPRE-SAFE®Brake (Ypage 75)
RSTEER CONTROL (Ypage 78)
Important safety notes
If you fail to adapt your driving style or if you
are inattentive, the driving safety systems can
neither reduce the risk of an accident nor
override the laws of physics. Driving safety
systems are merely aids designed to assist
driving. You are responsible for the distance
to the vehicle in front, for vehicle speed and
for braking in good time. Always adapt your
driving style to suit the prevailing road,
weather and traffic conditions and maintain a
safe distance from the vehicle in front. Drive
carefully.
The driving safety systems described only
work as effectively as possible when there is
adequate contact between the tires and the road surface. Please pay special attention to
the notes on tires, recommended minimum
tire tread depths, etc. (
Ypage 374).
In wintry driving conditions, always use winter tires (M+S tires) and if necessary, snow
chains. Only in this way will the driving safety
systems described in this section work as
effectively as possible.
ABS (Anti-lock Braking System)
General information
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the vehi-
cle when braking.
The ! ABS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface condi-
tions. ABS works on slippery surfaces, even
when you only brake gently.
Important safety notes
iObserve the "Important safety notes" sec-
tion (
Ypage 67).
GWARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information on the ABS warning lamp (
Ypage 294) and
display messages which may be shown in the
instrument cluster (
Ypage 258).
Driving safety systems67
Safety
Z

You can prevent the intervention of the PRE-
SAFE®Brake at any time by:
Rdepressing the accelerator pedal further.
Ractivating kickdown.
Rreleasing the brake pedal.
The braking action of PRE-SAFE
®Brake is
ended automatically if:
Ryou maneuver to avoid the obstacle.
Rthere is no longer a risk of collision.
Rthere is no longer an obstacle detected in
front of your vehicle.
STEER CONTROL
General information
STEER CONTROL helps you by transmitting a noticeable steering force to the steering
wheel in the direction required for vehicle
stabilization.
This steering assistance is provided in partic-
ular if:
Rboth right wheels or both left wheels are on
a wet or slippery road surface when you
brake.
Rthe vehicle starts to skid.
Important safety notes
iObserve the "Important safety notes" sec-
tion (
Ypage 67).
No steering support is provided from STEER
CONTROL, if:
RESP®is malfunctioning.
Rthe lighting is faulty.
If ESP
®is malfunctioning, you will be assisted
further by the electrical power steering.
Protection against theft
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
XTo activate with the SmartKey: remove
the SmartKey from the ignition lock.
XTo activate with KEYLESS-GO start-
function or KEYLESS-GO: switch the igni-
tion off and open the driver's door.
XTo deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Any-
one can start the engine if a valid SmartKey
has been left inside the vehicle.
iThe immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be star-
ted (yet the vehicle's battery is charged),
the system is not operational. Contact an
authorized Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
XTo arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp :flashes. The alarm sys-
tem is armed after approximately
10 seconds.
XTo disarm: unlock the vehicle with the
SmartKey or KEYLESS-GO.
or
XInsert the SmartKey into the ignition lock.
78Protection against theft
Safety

Useful information............................108
Correct driver's seat position ..........108
Seats .................................................. 109
Steering wheel .................................. 115
Mirrors ............................................... 118
Memory function ............................... 121
107
Seats, steering wheel and mirrors