SmartKey
Display messagesPossible causes/consequences andMSolutions
Â
Key Does Not
Belong to Vehicle
You have put the wrong SmartKey in the ignition lock.
XUse the correct SmartKey.
Â
TakeYourKeyfrom
Ignition
The SmartKey is in the ignition lock.
XRemove the SmartKey.
Â
Obtain a New Key
The SmartKey needs to be replaced.
XVisit a qualified specialist workshop.
Â
ReplaceKeyBattery
The SmartKey battery is discharged.
XChange the batteries (Ypage 86).
Â
Don't Forget Your
Key
The SmartKey is not in the ignition lock. You have opened the
driver's door with the engine switched off.
This display message is displayed for a maximum of 60 seconds
and is simply a reminder.
XTake the SmartKey with you when you leave the vehicle.
Â
Key Not Detected
(white display mes-
sage)
The SmartKey is currently undetected.
XChange the location of the SmartKey in the vehicle.
If the SmartKey still cannot be detected:
XInsert the SmartKey into the ignition lock and turn it to the
desired position.
Â
Key Not Detected
(red display message)
The SmartKey is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 172).
XLocate the SmartKey.
XPress aon the steering wheel to confirm the display mes-
sage.
290Display messages
On-board computer and displays
Display messagesPossible causes/consequences andMSolutions
Becausethere is interferenc efrom astron gsource of radi owaves,
th eke yis no tdetecte dwhils tth eengin eis running .
A warnin gtone also sounds.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 172).
XInsertth eSmartKey into th eignition loc kand bring into ke y
mode.
Â
Remove'Start 'But‐
ton and Insert Key
The SmartKey is continually undetected.
The SmartKey detection function has atemporar ymalfunction or
is faulty. Awarnin gtone also sounds.
XInser tth eSmartKey into th eignition loc kand tur nit to th e
desire dposition .
XVisitaqualified specialist workshop .
Warning and indicator lamps in th einstrument cluste r
General notes
Some systems carry out aself-diagnosi swhen th eignition is switched on .Therefore ,som e
indicato rand warnin glamp smay ligh tup or flas htemporarily. This behavio ris non-critical.
These indicato rand warnin glamp sonly indicate amalfunction if they ligh tup or flas hafter
startin gth eengin eor whils tdriving.
Warning and indicator lamps in the instrument cluster291
On-board computer and displays
Z
RAlways stow objects so that they cannot be
thrown around in such situations.
RAlways make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces before
starting a journey.
RStow and secure objects that are heavy,
hard, pointed, sharp-edged, fragile or too
large in the cargo compartment.
Observe the loading guidelines (Ypage 306).
Stowage compartments in the front
Glove box
XTo open: pull handle :and open glove box
flap ;.
XTo close: fold glove box flap ;upwards
until it engages.
Objects in A4 format or an iPad
®, for example,
can be stored in the glove box. For vehicles
with a perfume atomizer (
Ypage 147) the
storage space of the glove box is restricted.
The glove box can only be locked and
unlocked using the mechanical key.
XTo lock: insert the mechanical key into the
lock and turn it 90° clockwise to position
2.
XTo unlock: insert the mechanical key into
the lock and turn it 90° counter-clockwise
to position 1.
Eyeglasses compartment
XTo open: press marking :.
The eyeglasses compartment opens down.
XTo close: press marking :again and the
eyeglasses compartment moves up and
engages.
Make sure that the eyeglasses compartment
is always closed while the vehicle is in motion.
Stowage compartment in the front center
console
XBriefly press trim ;in the direction of the
arrow.
Cover :swings upwards.
Stowage areas307
Stowag ean d features
Z
XAttach hook=to the cargo compart-
ment's upper seal ?.
XTo close:detach hook =from the cargo
compartment's upper seal ?.
XFasten hook=to the bracket on the
underside of the cargo compartment floor.
XFold the cargo compartment floor down.
XPress the cargo compartment floor
down ;until it engages.
Locking and unlocking the cargo com-
partment floor
1Cargo compartment floor unlocked
2Cargo compartment floor locked
The cargo compartment floor can be locked
and unlocked using the mechanical key.
Roof carrier
Important safety notes
GWARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
You will find information on the maximum roof
load in the "Technical data" section
(
Ypage 415).
!Mercedes-Benz recommends that you
only use roof carriers that have been tested
and approved for Mercedes-Benz vehicles.
This helps to avoid damage to the vehicle.
Position the load on the roof carrier in such
a way that the vehicle will not sustain dam-
age even when it is in motion.
Depending on the vehicle equipment,
ensure that when the roof carrier is instal-
led you can:
Rfully raise the sliding sunroof/panorama
roof with power tilt/sliding panel
Ropen the tailgate fully
An incorrectly secured roof carrier or roof
load may become detached from the vehicle.
You must therefore ensure that you observe
the roof carrier manufacturer's installation
instructions.
Vehicles with a panorama roof with
po
wer tilt/sliding panel: the panorama roof
with power tilt/sliding panel cannot be
opened if a roof carrier is installed. The pan-
orama roof with power tilt/sliding panel can
still be raised to allow ventilation of the vehi-
cle interior.
If the panorama roof with power tilt/sliding
panel makes contact with a roof carrier
approved by Mercedes-Benz, the sunroof will
lower slightly but remain raised at the rear.
Stowage areas317
Stowag ean d features
Z
XTurn the SmartKey to position2in the igni-
tion lock (
Ypage 153).
XTo open: open the stowage compartment
(
Ypage 307).
XPress in cigarette lighter ;.
Cigarette lighter ;will pop out automati-
cally when the heating element is red-hot.
XTo close: push cover :of the stowage
compartment closed.
12 V sockets
General notes
XTurn the SmartKey to position 1in the igni-
tion lock (
Ypage 153).
The sockets can be used for accessories with a maximum draw of 180 W (15 A). Accesso-
ries include such items as chargers for mobile
phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut. This ensures
that there is sufficient power to start the
engine.
If you have connected a device to the 12 V
socket, leave the cover of the stowage com-
partment open. This prevents the cover from being blocked.
Socket in the front-compartment center
console
XTo open: open the stowage compartment
(
Ypage 307).
XLift up the cover of socket ;.
XTo close:push cover :of the stowage
compartment closed.
Socket in the rear-compartment center
console
XPull cover ;out by its top edge.
XLift up the cover of socket :.
Features321
Stowage and features
Z
Search & Send
General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation sys-
tem. Additionally, an mbrace service sub-
scription must be completed.
"Search & Send" is a destination entry ser-
vice. A destination address which is found on
Google Maps
®can be transferred via mbrace
directly to your vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://
maps.google.com and enter a destination
address into the entry field.
XTo send the destination address to the
e-mail address of your mbrace account:
click on the corresponding button on the
website.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified
when setting up your mbrace account into
the corresponding field.
XClick "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 153).
The transmitted destination address is loa-
ded into the vehicle's navigation system. A display message appears, asking
whether navigation should be started.
XSelectYesby turning
3or sliding 1
the controller and confirm with 7.
The system calculates the route and sub-
sequently starts the route guidance with
the address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must
be confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles
with mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being turned off. After this time, the remote unlock-
ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is avail-
able if the relevant mobile phone network is
available and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Cen-
ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
XReturn to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
Features329
Stowage and features
Z
XPress theYesbutton to confirm the mes-
sage.
XWhen the Vehicle Diagnostics
Please Start Ignitionmessage
appears: turn the SmartKey to position 2in
the ignition lock (
Ypage 153).
XIf the Please follow the instruc‐
tions received by phone and move
your vehicle to a safe position.
message appears: please follow the
instructions received by phone and move
your vehicle to a safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the
Vehicle
DiagnosticsActivemessage.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice
connection may be interrupted dur‐
ingdatatransfer)message appears. The
vehicle data can now be sent.
XPress the OKbutton to confirm the mes-
sage.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data...message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice con-
nection is re-established after the transfer is
complete. If necessary, you will be contacted
at a later time by another means, e.g. by e-
mail or phone.
Another function of the Vehicle Health Check
is the transfer of service data to the Customer
Assistance Center. If a service is due, the dis-
play shows a message to this effect together
with information about any special offers at
your workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com. Information on the data stored in the vehicle
(
Ypage 28).
Information on Roadside Assistance
(
Ypage 24).
Downloading routes
Downloading routes allows you to transfer
and save predefined routes in the navigation
system.
A route can be prepared and sent by either a
customer service representative or under
"Owners Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the navi-
gation system, you will see the External
route ICON_POI_Category Name_1 has
been saved to "Previous destina‐
tions".Wouldyouliketostartnav‐
igation?message on the Audio 20 display.
The route is saved.
XTo start route guidance: selectYes.
An overview of the route is shown in the
display.
If you select No
, the saved route can be
called up later in the navigation menu.
XSelect Start.
Starting route guidance.
Downloaded and saved routes can be called
up again.
You can find further information in the sepa-
rate COMAND/Audio 20 operating instruc-
tions.
Speed alert
You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehi-
cle, a message will be sent to the Customer
Assistance Center. The Customer Assistance Center then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated
call.
Features331
Stowage and features
Z
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming
Programing buttons
Pay attention to the "Important safety notes"
(
Ypage 332).
Garage door remote control Ais not inclu-
ded with the integrated garage door opener.
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 153).
XSelect one of buttons ;to? to use to
control the garage door drive.
XTo start programing mode: press and
hold one of buttons ;to? on the inte-
grated garage door opener.
The garage door opener is now in program-
ing mode. After a short time, indicator
lamp :lights up yellow.
Indicator lamp :lights up yellow as soon
as button ;,=or? is programed for the
first time. If the selected button has already
been programed, indicator lamp :will only light up yellow after ten seconds have
elapsed.
XRelease button
;,=or?. Indicator
lamp :flashes yellow.
XTo program the remote control: point
garage door remote control Atowards
buttons ;to? on the rear-view mirror at
a distance of 2 to 8 inches (5 to 20 cm).
XPress and hold button Bon remote control
A until indicator lamp :lights up green.
When indicator lamp :lights up green:
programing is finished.
When indicator lamp :flashes green: pro-
graming was successful. The next step is to
synchronize the rolling code (
Ypage 333).
XRelease button Bon remote control Afor
the garage door drive system.
If indicator lamp :lights up red: repeat the
programing procedure for the correspond-
ing button on the rear-view mirror. When
doing so, vary the distance between remote
control Aand the rear-view mirror.
The required distance between remote
control Aand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be neces-
sary. You should test every position for at
least 25 seconds before trying another
position.
Synchronizing the rolling code
Pay attention to the "Important safety notes"
(
Ypage 332).
If the garage door system uses a rolling code,
you will also have to synchronize the garage
door system with the integrated garage door
opener in t
he rear-view mirror. To do this you
will need to use the programing button on the
control panel of the door drive. The program- ing button may be positioned in different pla-
ces depending on the manufacturer. It is usu-
ally located on the door drive unit on the
garage ceiling.
Familiarize yourself with the garage door
drive operating instructions, e.g. under "Pro-
Features333
Stowage and features
Z