Problems with the perfume atomizer
ProblemPossible causes/consequences andMSolutions
The vehicle interior is
not perfumed although
the perfume atomizer is
activated.The perfume vial has not been pushed into the holder as far as it
will go.
XSlide the perfume vial into the holder as far as it will go.
The perfume vial has not been adequately filled.
XPre-filled vials:dispose of the empty vial.
XUse a new pre-filled vial.
XRefillable vials: refill the vial with a maximum of 15 ml of the
same perfume.
The perfume atomizer is faulty.
XHave the perfume atomizer checked at a qualified specialist
workshop.
Ionization
Ionization is used to purify the air in the vehi-
cle interior and attain an improved interior
climate.
The ionization of the interior air is odorless
and cannot be perceived directly in the vehi-
cle interior.
You can switch ionization on or off using
Audio 20 or COMAND (see the separate oper-
ating instructions).
Ionization can only be operated when the
automatic climate control is switched on. The side air vent on the driver's side must be
open.
Setting the air vents
Important safety notes
GWARNING
Very hot or very cold air can flow from the air
vents. This could result in burns or frostbite in
the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
Rkeep the air inlet between the windshield
and the hood free of blockages, such as ice,
snow or leaves.
Rnever cover the air vents or air intake grilles in the vehicle interior.
Setting the center air vents
Setting the air vents149
Climate control
Z
Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 27).
Notes on breaking-in a new vehicle
Important safety notes
The sensor system of some driving and driv-
ing safety systems adjusts automatically
while a certain distance is being driven after
the vehicle has been delivered or after
repairs. Full system effectiveness is not
reached until the end of this teach-in proce-
dure.
New and replaced brake pads and discs only
reach their optimum braking effect after sev-
eral hundred kilometers of driving. Compen-
sate for this by applying greater force to the
brake pedal.
The first 1000 miles (1500 km)
The more you look after the engine when it is
new, the more satisfied you will be with its
performance in the future.
RYou should therefore drive at varying vehi-
cle and engine speeds for the first
1000 miles (1500 km).
RAvoid heavy loads, e.g. driving at full throt-
tle, during this period.
RWhen changing gears manually, change up
in good time, before the tachometer needle
reaches Ôof the way to the red area of the
tachometer.
RDo not manually shift to a lower gear to
brake the vehicle.
RTry to avoid depressing the accelerator
pedal beyond the point of resistance (kick-
down).
RIdeally, for the first 1,000 miles (1,500 km),
drive in program E.
After 1000 miles (1500 km), you can increase
the engine speed gradually and accelerate
the vehicle to full speed.
You should also observe these notes on
breaking in if the engine or parts of the drive
train on your vehicle have been replaced.
Always observe the maximum permissible
speed.
Driving
Important safety notes
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
GWARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
Rshoes with thick soles
Rshoes with high heels
Rslippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals.
152Driving
Driving and parking
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
Roverheat and cause a fire
Rlose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
!Do not warm up the engine with the vehi-
cle stationary. Drive off immediately. Avoid
high engine speeds and driving at full throt-
tle until the engine has reached its operat-
ing temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train.
SmartKey positions
SmartKey
gTo remove the SmartKey
1Power supply for some consumers, such
as the windshield wipers
2Ignition (power supply for all consumers)
and drive position
3To start the engine
iThe SmartKey can be turned in the igni-
tion lock even if it is not the correct Smart- Key for the vehicle. The ignition is not
switched on. The engine cannot be started.
Start/Stop button
General notes
When you insert the Start/Stop button into
the ignition lock, the system needs approx-
imately two seconds recognition time. You
can then use the Start/Stop button.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart-
Key is in the vehicle. This occurs, for example,
when starting the engine.
Driving153
Driving and parking
Z
Removing the Start/Stop button
You can remove the Start/Stop button from
the ignition lock and start the vehicle as nor-
mal using the SmartKey.
It is only possible to switch between Start/
Stop button mode and SmartKey operation
when the transmission is in positionP.
XRemove Start/Stop button:from ignition
lock ;.
You do not have to remove the Start/Stop
button from the ignition lock when you leave
the vehicle. You should, however, always take
the SmartKey with you when leaving the vehi-
cle. As long as the SmartKey is in the vehicle:
Rthe vehicle can be started using the Start/
Stop button
Rthe electrically powered equipment can be
operated
Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
!Do not depress the accelerator when
starting the engine.
General notes
The catalytic converter is preheated for up to
30 seconds after a cold start. The sound of
the engine may change during this time.
Automatic transmission
XShift the transmission to position P
(
Ypage 162).
The transmission position display in the
multifunction display shows
P (
Ypage 163).
iYou can start the engine in transmission
position Pand N.
Starting procedure with the SmartKey
To start the engine using the SmartKey
instead of the Start/Stop button, pull the
Start/Stop button out of the ignition lock.
XTurn the SmartKey to position 3in the igni-
tion lock and release it as soon as the
engine is running (
Ypage 153).
Driving155
Driving and parking
Z
If the engine will not start:
XRemove the SmartKey from the ignition
lock.
XReinsert the SmartKey into the ignition lock
after a short waiting period.
XTurn the SmartKey to position2in the igni-
tion lock (
Ypage 153).
The indicator lamps in the instrument clus-
ter light up (
Ypage 291).
XTurn the SmartKey to position 3
(
Ypage 153) in the ignition lock and release
it as soon as the engine is running.
Starting procedure with the Start/Stop
button
The Start/Stop button is only available on
vehicles with KEYLESS-GO or the KEYLESS-
GO start function.
The Start/Stop button can be used to start
the vehicle manually without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the vehicle.
This mode for starting the engine operates
independently of the ECO start/stop auto-
matic engine start function.
You can start the engine if a valid SmartKey is
in the vehicle. Switch off the engine and
always take the SmartKey with you when
leaving the vehicle, even if you only leave it for
a short time. Pay attention to the important
safety notes.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(
Ypage 153).
The engine starts.
Starting procedure via smartphone
Observe the important safety notes on start-
ing the engine (
Ypage 155).
You can also start your engine via your smart-
phone from outside the vehicle. In this case,
the previously selected climate control set- ting is activated. In this way you can cool or
heat the interior of the vehicle before starting
the journey.
Only start the engine via your smartphone if it
is safe to start and run the engine where your
vehicle is parked.
Observe the legal stipulations in the area
where your vehicle is parked. Engine start via
smartphone may be limited to certain coun-
tries or regions.
You can execute a maximum of two consec-
utive starting attempts via your smartphone.
If you insert the key into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at
any time.
You can only start the engine via your smart- phone if:
Rthe key is in the ignition lock
Rpark position Pis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed.
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery is sufficiently charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
156Driving
Driving and parking
Make sure that the engine cannot be started
via your smartphone before carrying out
maintenance or repairs. You can prevent an
engine start via your smartphone, for exam-
ple, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen the hood
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pull-
ing away.
The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature, see the Digital Operator's Manual.
It is only possible to shift the transmission
from position Pto the desired position if you
depress the brake pedal. Only then is the
parking lock released. If you do not depress
the brake pedal, the DIRECT SELECT lever can
still be moved but the parking lock remains
engaged.
iUpshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Information on the automatic release of the
electric parking brake (
Ypage 174).
Pulling away with a trailer
To ensure that you do not roll backwards
when pulling away on an uphill slope, engage
the electric parking brake.
XPress and hold handle :.
The electric parking brake continues to
brake and prevent the vehicle from rolling
backwards.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument clus-
ter remains on.
XDepress the accelerator pedal.
XAs soon as the vehicle/trailer combination
is held by the driving force of the engine,
release lever :.
the electric parking brake is released.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument clus-
ter goes out.
For further information on the electric parking
brake, see (
Ypage 174).
Hill start assist
Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient. It
holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to
roll.
Driving157
Driving and parking
Z
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
Ryou are pulling away on a level road or on a downhill gradient.
Rthe transmission is in position N.
Rthe electric parking brake is applied.
RESP®is malfunctioning.
ECO start/stop function
Introduction
The ECO start/stop function switches the
engine off automatically if the vehicle is stop-
ped under certain conditions.
The engine starts automatically when the
driver wants to pull away again. The ECO
start/stop function thereby helps you to
reduce the fuel consumption and emissions
of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes
:ECO start/stop display
The ECO start/stop function is activated
whenever you start the engine using the
SmartKey or the Start/Stop button.
If the engine has been switched off automat-
ically by the ECO start/stop function, the
è ECO symbol is shown in the multifunc-
tion display.
Automatic engine switch-off
If the vehicle is braked to a standstill in Dor N,
the ECO start/stop function switches off the
engine automatically.
The ECO start/stop function is operational
when:
Rthe indicator lamp in the ECO button is lit
green.
Rthe outside temperature is within the range that is suitable for the system.
Rthe engine is at normal operating temper-
ature.
Rthe set temperature for the vehicle interior
has been reached.
Rthe battery is sufficiently charged.
Rthe system detects that the windshield is
not fogged up when the air-conditioning
system is switched on.
Rthe hood is closed.
Rthe driver's door is closed and the driver's
seat belt is fastened.
All of the vehicle's systems remain active
when the engine is stopped automatically.
The HOLD function can also be activated if the
engine has been switched off automatically. It
is then not necessary to continue applying the
brakes during the automatic stop phase.
158Driving
Driving and parking
Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in the instrument cluster go out.
XTry to start the engine again (Ypage 155). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 365).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again (Ypage 155).
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not run-
ning smoothly and is
misfiring.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
XHave the cause rectified immediately at a qualified specialist
workshop.
The coolant tempera-
ture gauge shows a
value above 248 ‡
(120 †).The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 341). Observe the warning
notes as you do so and add coolant if necessary.
160Driving
Driving and parking