2016 MERCEDES-BENZ GLC-Class ignition

Display messagesPossible causes/consequences andMSolutions
Becausethere is interferenc efrom astron gsource of radi owaves,
th eke yis no tdetecte dwhils tth eengin eis running .
A warnin gtone also sounds.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 172).
XInsertth eSmartKey into th eignition loc kand bring into ke y
mode.
Â
Remove'Start 'But‐
ton and Insert Key
The SmartKey is continually undetected.
The SmartKey detection function has atemporar ymalfunction or
is faulty. Awarnin gtone also sounds.
XInser tth eSmartKey into th eignition loc kand tur nit to th e
desire dposition .
XVisitaqualified specialist workshop .
Warning and indicator lamps in th einstrument cluste r
General notes
Some systems carry out aself-diagnosi swhen th eignition is switched on .Therefore ,som e
indicato rand warnin glamp smay ligh tup or flas htemporarily. This behavio ris non-critical.
These indicato rand warnin glamp sonly indicate amalfunction if they ligh tup or flas hafter
startin gth eengin eor whils tdriving.
Warning and indicator lamps in the instrument cluster291
On-board computer and displays
Z

Engine
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
;NThe yellow Check Engine warning lamp lights up while the engine is running.
There may be a malfunction, for example:
Rin the engine management
Rin the fuel injection system
Rin the exhaust system
Rin the ignition system (for vehicles with gasoline engines)
Rin the fuel system
The emission limit values may be exceeded and the engine may be in emer-
gency mode.
XVisit a qualified specialist workshop immediately.
In some states, you must immediately visit a qualified specialist workshop as
soon as the yellow Check Engine warning lamp lights up. This is due to the legal
requirements in effect in these states. If in doubt, check whether such legal
regulations apply in the state in which you are currently driving.
8N The yellow reserve fuel warning lamp lights up while the engine is running.
The fuel level has dropped into the reserve range.
XRefuel at the nearest gas station.
8N The yellow reserve fuel warning lamp flashes while the vehicle is in motion.
In addition, the ;Check Engine warning lamp may light up.
The fuel system pressure is too low. The fuel filler cap is not closed correctly
or the fuel system is leaking.
XCheck that the fuel filler cap is correctly closed.
XIf the fuel filler cap is not correctly closed: close the fuel filler cap.
XIf the fuel filler cap is closed:visit a qualified specialist workshop.
?NThe red coolant warning lamp lights up while the engine is running and the
coolant temperature gage is at the start of the bar display.
The temperature sensor for the coolant temperature gage is defective.
The coolant temperature is no longer being monitored. There is a risk of engine
damage if the coolant temperature is too high.
XPull over and stop the vehicle safely and switch off the engine, paying
attention to road and traffic conditions. Do not continue driving under any
circumstances.
XSecure the vehicle against rolling away (Ypage 172).
XConsult a qualified specialist workshop.
Warning and indicator lamps in the instrument cluster299
On-board computer and displays
Z

Socket in the cargo compartment
XLift up the cover of socket:.
115 V socket
Important safety notes
GDANGER
When a suitable device is connected, the
115 V power socket will be carrying a high
voltage. You could receive an electric shock if the connector cable or the 115 V power
socket is pulled out of the trim or is damaged
or wet. There is a risk of fatal injury.
RUse only connector cables that are dry and
free of damage.
RWhen the ignition is off, make sure that the
115 V power socket is dry.
RHave the 115 V power socket checked or
replaced immediately at a qualified speci-
alized workshop if it is damaged or has been
pulled out of the trim.
RNever plug the connector cable into a 115 V
power socket that is damaged or has been
pulled out of the trim.
GDANGER
If you reach into the power socket or plug
inappropriate devices into the power socket,
you could receive an electric shock. There is a
risk of fatal injury.
Only connect appropriate devices to the
power socket.
!Note that work and repairs on the 115 V
power socket should only be carried out by
qualified specialist personnel.
General notes
The 115 V power socket provides an alter-
nating voltage of 115 V so that small elec-
tronic devices can be connected. These devi-
ces, such as games consoles, chargers and
laptops, must not consume more than a max-
imum of 150 watts altogether.
Requirements for operation of these devices:
Rthe electronic device that you connect has a suitable connector and conforms to
standards specific to the country you are in.
Rthe plug of the electronic device is plugged
correctly into 115 V power socket.
Rthe maximum wattage of the device to be
connected must not exceed 150 watts.
Rthe on-board power supply is within a per-
missible voltage range.
Rthe 12 V sockets in the rear compartment
and the cargo compartment are opera-
tional.
Using the 115 V power socket
XOpen flap =.
XSwitch on the ignition.
XInsert the plug of the electronic device into
115 V power socket :.
Indicator lamp ;lights up.
XTo switch off: disconnect the plug from
115 V power socket :.
322Features
Stowage and features

The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress theWorX button on the mul-
tifunction steering wheel.
or
XUse the COMAND/Audio 20 volume con-
trol.
The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RMB Info call
You can find information and a description of
all available features under "Owners Online"
at http://www.mbusa.com.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been detec-
ted if one of the following occurs:
RThe indicator lamp in the SOS button does
not come on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïMB Info call
button does not light up during self-diag-
nosis of the system.
RThe indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-ïMB Info call button
RTheInoperativeor the Service Not
Activatedmessage appears in the multi-
function display after the system self-diag-
nosis.
If a malfunction is indicated as outlined
above, the system may not operate as expec-
ted. In the event of an emergency, help will
have to be summoned by other means. Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(
Ypage 324).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is
triggered. You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted.
Features325
Stowag ean d features
Z

Search & Send
General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation sys-
tem. Additionally, an mbrace service sub-
scription must be completed.
"Search & Send" is a destination entry ser-
vice. A destination address which is found on
Google Maps
®can be transferred via mbrace
directly to your vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://
maps.google.com and enter a destination
address into the entry field.
XTo send the destination address to the
e-mail address of your mbrace account:
click on the corresponding button on the
website.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified
when setting up your mbrace account into
the corresponding field.
XClick "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 153).
The transmitted destination address is loa-
ded into the vehicle's navigation system. A display message appears, asking
whether navigation should be started.
XSelectYesby turning
3or sliding 1
the controller and confirm with 7.
The system calculates the route and sub-
sequently starts the route guidance with
the address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must
be confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles
with mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being turned off. After this time, the remote unlock-
ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is avail-
able if the relevant mobile phone network is
available and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Cen-
ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
XReturn to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
Features329
Stowage and features
Z

Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e.g. for iPhone®,
Android)
To do this, you will need your identification
number and password.
Vehicle remote closing
The vehicle remote-closing feature can be
used when you have forgotten to lock the
vehicle and you are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may
be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely.
The vehicle remote closing feature is availa-
ble if the relevant mobile phone network is
available and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Cen-
ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Locked Remotelymessage appears in the
multifunction display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e .g. for iPhone®,
Android)
To do this, you will need your identification
number and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Cen-
ter contacts you and the local law enforce-
ment agency if the vehicle is located.
However, only the law enforcement agency
is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of
assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center or a recovery vehicle
is called.
If vehicle data needs to be transferred during an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
Center.
The Roadside Assistance Connected
message appears in the display. If the Vehicle
Health Check can be started, the Request
for Vehicle Diagnostics Received
Start vehicle diagnostics?message
appears in the display.
330Features
Stowage and features

XPress theYesbutton to confirm the mes-
sage.
XWhen the Vehicle Diagnostics
Please Start Ignitionmessage
appears: turn the SmartKey to position 2in
the ignition lock (
Ypage 153).
XIf the Please follow the instruc‐
tions received by phone and move
your vehicle to a safe position.
message appears: please follow the
instructions received by phone and move
your vehicle to a safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the
Vehicle
DiagnosticsActivemessage.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice
connection may be interrupted dur‐
ingdatatransfer)message appears. The
vehicle data can now be sent.
XPress the OKbutton to confirm the mes-
sage.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data...message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice con-
nection is re-established after the transfer is
complete. If necessary, you will be contacted
at a later time by another means, e.g. by e-
mail or phone.
Another function of the Vehicle Health Check
is the transfer of service data to the Customer
Assistance Center. If a service is due, the dis-
play shows a message to this effect together
with information about any special offers at
your workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com. Information on the data stored in the vehicle
(
Ypage 28).
Information on Roadside Assistance
(
Ypage 24).
Downloading routes
Downloading routes allows you to transfer
and save predefined routes in the navigation
system.
A route can be prepared and sent by either a
customer service representative or under
"Owners Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the navi-
gation system, you will see the External
route ICON_POI_Category Name_1 has
been saved to "Previous destina‐
tions".Wouldyouliketostartnav‐
igation?message on the Audio 20 display.
The route is saved.
XTo start route guidance: selectYes.
An overview of the route is shown in the
display.
If you select No
, the saved route can be
called up later in the navigation menu.
XSelect Start.
Starting route guidance.
Downloaded and saved routes can be called
up again.
You can find further information in the sepa-
rate COMAND/Audio 20 operating instruc-
tions.
Speed alert
You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehi-
cle, a message will be sent to the Customer
Assistance Center. The Customer Assistance Center then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated
call.
Features331
Stowage and features
Z

Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 27).
Engine compartment
Hood
Important safety notes
GWARNING
If the hood is unlatched, it may open up when the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. Before
every trip, ensure that the hood is locked.
GWARNING
When opening and closing the hood, it may
suddenly fall into the closed position. There is a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
The ignition system and the fuel injection sys-
tem work under high voltage. If you touch
components which are under voltage, you
could get an electric shock. There is a risk of
injury.
Never touch components of the ignition sys-
tem or fuel injection system when the ignition
is switched on.
Opening the hood
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
338Engine compartment
Maintenance and care