2016 MERCEDES-BENZ GLA alarm

ADAPTIVE BRAKE ADAPTIV E BRAKE enhance s braking safet y
and offers increased braking comfort . In addi-
tion to th e braking function , ADAPTIV E BRAKE
also has th e HOLD function ( Y
page 193) and
hill start assist ( Y
page 153).
STEER CONTROL
Gene ra l inf orm ationSTEE R CONT ROL help s you by transmitting a
noticeable steering force to th e steering
whee l in th e direction require d for vehicl e
stabilization .
This steering assistanc e is provide d in partic-
ular if: R
bot h right wheels or bot h lef t wheels are on
a wet or slippery road surfac e when you
brake. R
th e vehicl e start s to skid.
Import ant safety notes
i Obs erv e th e "Importan t safet y notes" sec -
tion ( Y
page 65).
No steering assistanc e is provide d from
STEE R CONTROL, if: R
ES P ®
is malfunctioning .R
th e lighting is faulty.
If ES P ®
is malfunctioning , you will be assisted
further by th e electrical power steering .
Protecti on against theft
Imm obilizer
The immobilize r prevents your vehicl e from
bein g started without th e correc t SmartKey. X
To act iva te wit h th e SmartKey : remove
th e SmartKey from th e ignition lock.X
To act iva te wit h KEYLESS-GO start-
fu nction or KEYLESS-GO: switch th e igni-
tion off and open th e driver' s door .X
To deacti va te: switch on th e ignition .
When leaving th e vehicle, always tak e th e
SmartKey wit h you and loc k th e vehicle. Any-
on e can start th e engin e if a valid SmartKey
has been lef t inside th e vehicle.
i The immobilize r is always deactivated
when you st art th e engine.
In th e event that th e engin e canno t be star-
te d (yet th e vehicle's battery is charged),
th e system is no t operational. Contac t an
authorize d Mercedes-Benz Cente r or call
1-800-FOR-MERCedes (in th e USA) or
1-800-387-0100 (in Canada).
ATA (anti-theft ala rm system)
X
To arm: loc k th e vehicl e wit h th e SmartKey
or KE YLE SS-GO .
Indicato r lamp C flashes . The alarm sys-
te m is armed after approximately
15 sec onds. X
To disarm: unloc k th e vehicl e wit h th e
SmartKey or KEYLESS-GO .
or X
Inser t th e SmartKey int o th e ignition lock.Protection against theft 73
Safety Z

A visual and audible alarm is triggered if the
alarm system is armed and you open: R
a door R
the vehicle with the mechanical key R
the tailgate R
the hood X
To switch the alarm off with the Smart-
Key: press the 6 or 7 button on the
SmartKey.
The alarm is switched off.
or X
Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
( Y
page 149). X
Insert the SmartKey into the ignition lock.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that triggered it, for
example.
i If the alarm continues for more than
30 second s, the mbrace emergency call
system automatically notifies the Cus-
tomer Assistance Center. This is done
either by text message or data connection.
The emergency call system sends the mes-
sage or data provided that: R
you have subscribed to the mbrace ser-
vice. R
the mbrace service has been activated
properly. R
the necessary mobile phone network is
available.74
Protection against theft
Safety

Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door or the trunk lid, the
anti-theft alarm system will be triggered
( Y
page 73).
There are several ways to turn off the alarm: X
To deactivate the alarm with the key:
press the 6 or 7 button on the key.
or X
Insert the SmartKey into the ignition lock.
or X
To deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the igni-
tion lock. The SmartKey must be in the
vehicle.
or X
Lock or unlock the vehicle using KEYLESS-
GO. The SmartKey must be outside the
vehicle.
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked
automatically. X
To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key X
Push release catch C in the direction of
the arrow and at the same time remove
mechanical key D from the SmartKey.
For further information about: R
unlocking the driver's door ( Y
page 84)R
unlocking the cargo compartment
( Y
page 89) R
locking the vehicle ( Y
page 85)
Inserting the mechanical key X
Push mechanical key D completely into
the SmartKey until it engages and release
catch C is back in its basic position.
SmartKey battery
Important safety notes
G WARNING
Batteries contain toxic and corrosive substan-
ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal
injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately.
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. National
guidelines must be observed during disposal.
In California, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm .
Mercedes-Benz recommends that you have
the battery replaced at a qualified specialist
workshop. SmartKey 79
Opening and closing Z

Problem
Possible causes/consequences and P Solutions
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist work-
shop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
Doors
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
You should preferably place luggage or loads
in the cargo compartment. Observe the load-
ing guidelines ( Y
page 280). Unlocking and opening doors from
the inside
X
To unlock and open a front door: pull
door handle D .
If the door is locked, locking knob C pops
up. The door is unlocked and opens. X
To unlock a rear door: pull up locking
knob C .
The door is unlocked and can be opened. X
To open a rear door: pull door handle D .
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
( Y
page 64).
If the vehicle has previously been locked with
the SmartKey from the outside, opening a
door from the inside will trigger the anti-theft
alarm system. Switch off the alarm
( Y
page 73). Doors 83
Opening and closing Z

Centrally locking and unlocking the
vehicle from the insideYou can centrally lock or unlock the vehicle
from the inside. This can be useful if you wish
to lock the vehicle before pulling away, for
example. X
To unlock: press button C .X
To lock: press button D .
If all the doors and the tailgate are closed,
the vehicle locks.
Meanwhile, the fuel filler flap will not be
locked or unlocked.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO.
You can open a door from inside the vehicle
even if it has been locked. You can open the
rear doors from inside the vehicle unless they
are secured by the child-proof lock
( Y
page 64).
If the vehicle has previously been locked with
the SmartKey from the outside, opening a
door from the inside will trigger the anti-theft
alarm system. Switch off the alarm
( Y
page 73).
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if: R
the vehicle was locked using the locking
button for the central locking, or R
if the vehicle was locked automatically
The vehicle will be fully unlocked if it had pre-
viously been fully unlocked. If only the driver's
door had been previously unlocked, only the door which has been opened from the inside
is unlocked.
Automatic locking feature X
To deactivate: press and hold button C
for approximately five seconds until a tone
sounds. X
To activate: press and hold button D for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore lock yourself out if: R
the vehicle is being pushed. R
the vehicle is being towed. R
the vehicle is on a roller dynamometer.
You can also switch the automatic locking
function on and off using the on-board com-
puter ( Y
page 230).
Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered ( Y
page 73).84
Doors
Opening and closing

X
Take the mechanical key out of the Smart-
Key ( Y
page 79).X
Insert the mechanical key into the lock of
the driver's door as far as it will go. X
Turn the mechanical key counter-clockwise
as far as it will go to position G .
The door is unlocked. X
Turn the mechanical key back and remove
it. X
Insert the mechanical key into the Smart-
Key ( Y
page 79).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey or KEYLESS-GO, use the mechani-
cal key. X
Open the driver's door. X
Close the front-passenger door, the rear
doors and the tailgate. X
Press the locking button on the driver’s
door ( Y
page 84).X
Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs by hand, if necessary. X
Close the driver's door. X
Take the mechanical key out of the Smart-
Key ( Y
page 79).X
Insert the mechanical key into the lock of
the driver's door as far as it will go. X
Turn the mechanical key clockwise as far as
it will go to position G .X
Turn the mechanical key back and remove
it. X
Make sure that the doors and the tailgate
are locked. X
Insert the mechanical key into the Smart-
Key ( Y
page 79).
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed.
Cargo compartment
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey. R
pull or press the remote operating switch
on the driver's door. R
press the close button or STOP button on
the tailgate. R
pull the handle on the tailgate.Cargo compartment 85
Opening and closing Z

Starting procedure with the Start/Stop
button The Start/Stop button can be used to start
the vehicle manually without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the vehicle.
This mode for starting the engine operates
independently of the ECO start/stop auto-
matic engine start function.
You can start the engine if a valid SmartKey is
in the vehicle. Switch off the engine and
always take the SmartKey with you when
leaving the vehicle, even if you only leave it for
a short time. Pay attention to the important
safety notes. X
Depress the brake pedal and keep it
depressed. X
Press the Start/Stop button once
( Y
page 149).
The engine starts.
Starting procedure via smartphone
Observe the important safety notes on start-
ing the engine ( Y
page 151).
You can also start your engine via your smart-
phone from outside the vehicle. In this case,
the previously selected climate control set-
ting is activated. In this way you can cool or
heat the interior of the vehicle before starting
the journey.
Only start the engine via your smartphone if it
is safe to start and run the engine where your
vehicle is parked.
Observe the legal stipulations in the area
where your vehicle is parked. Engine start via
smartphone may be limited to certain coun-
tries or regions.
You can execute a maximum of two consec-
utive starting attempts via your smartphone.
If you insert the key into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at
any time. You can only start the engine via your smart-
phone if: R
the key is in the ignition lock R
park position P is selected R
the accelerator pedal is not depressed R
the anti-theft alarm system is not activated R
the panic alarm is not activated R
the hazard warning lamps are switched off R
the hood is closed. R
the doors are closed and locked R
the windows and sliding sunroof are closed
Also make sure that: R
the fuel tank is sufficiently filled R
the starter battery is sufficiently charged
G WARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started
via your smartphone before carrying out
maintenance or repairs. You can prevent an
engine start via your smartphone, for exam-
ple, if you: R
switch on the hazard warning lamps R
do not lock the doors R
open the hood.
Pulling away
General notes
G WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R ,
the vehicle could pull away suddenly. There is
a risk of an accident.152
Driving
Driving and parking

R
USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007 R
Canada: Customer Service at
1-888-923-8367
You will be asked for your password. X
Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via: R
the Internet, under the "Owners Online"
section R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
i Vehicle remote opening is only possible if
the corresponding mobile phone network is
accessible.
Vehicle remote closing
The valet locking feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may
be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely. X
Contact the following service hotlines: R
USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007 R
Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Locked Remotely message appears in the
multifunction display. USA only: alternatively, the vehicle can be
locked via: R
the Internet, under the "Owners Online"
section R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen: X
Notify the police.
The police will issue a numbered incident
report. X
This number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Cen-
ter contacts you and the local law enforce-
ment agency if the vehicle is located.
However, only the law enforcement agency
is informed of the location of the vehicle.
i If the anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance Center is auto-
matically notified.
Vehicle remote malfunction diagnosis
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center. The customer
service representative can use the received
data to decide what kind of assistance is
required. You are then, for example, guided to
the nearest authorized Mercedes-Benz Cen-
ter or a recovery vehicle is called.298
Features
Stowage and features