2016 MERCEDES-BENZ GLA-Class Drain

Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start.The HOLD function or DISTRONIC PLUS is activated.
XDeactivate the HOLD function (Ypage 193) or DISTRONIC
PLUS (
Ypage 186).
XTry to start the engine again.
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in the instrument cluster go out.
XTry to start the engine again (Ypage 151). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 331).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XAllow the starter motor to cool down for approximately two
minutes.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
156Driving
Driving and parking

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist work-
shop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged.The transmission is in emergency mode.
XStop the vehicle.
XShift the transmission to positionP.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionD.
XHave the transmission checked at a qualified specialist work-
shop immediately.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the igni-
tion if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the
wrong fuel could result in damage to the
fuel system and the engine. Notify a quali-
fied specialist workshop and have the fuel
tank and fuel lines drained completely.
Refueling169
Driving and parking
Z

Matte finish care
!Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
!The following may cause the paint to
become shiny and thus reduce the matte
effect:
Rstrong rubbing of the paintwork with
unsuitable materials
Rfrequent use of automatic car washes
Rwashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs carried out
at a qualified specialist workshop.
!Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear matte finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light alloy wheels
with a clear matte finish.
The vehicle should preferably be washed by
hand using a soft sponge, car shampoo and
plenty of water.
Use only insect remover and car shampoo
from the range of approved Mercedes-Benz
care products.
Cleaning the vehicle parts
Cleaning the wheels
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
!Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
316Care
Maintenance and care

ces prevent water from draining away. This
can lead to corrosion damage and damage
to electronic components.
XClean the inside and outside of the win-
dows with a damp cloth and a cleaning
product that is recommended and
approved by Mercedes-Benz.
Cleaning wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
!Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
!Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
XFold the windshield wiper arms away from
the windshield.
XCarefully clean the wiper blades with a
damp cloth.
XFold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting
!Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
XClean the plastic lenses of the exterior
lights with a wet sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo or cleaning cloths.
Cleaning the mirror turn signals
!Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic lenses of the mirror turn signals.
XClean the plastic lenses of the mirror turn
signals in the exterior mirror housing usinga wet sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the sensors
!If you clean the sensors with a power
washer, make sure that you keep a dis-
tance of at least 11.8 in (30 cm) between
the vehicle and the power washer nozzle.
Information about the correct distance is
available from the equipment manufac-
turer.
XClean sensors :of the driving systems
with water, car shampoo and a soft cloth.
Care317
Maintenance and care
Z

You must make sure that fuel does not comeinto contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
Tank capacity
ModelTotal capa- city
Models with 4MATIC14.8 US gal(56.0 l)
All other models13.2 US gal(50.0 l)
ModelOf whichreserve
Mercedes ‑AMG vehiclesApprox.
2.1 US gal (8.0 l)
All other modelsApprox.
1.6 US gal (6.0 l)
Gasoline
Fuel grade
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the igni-
tion if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter the fuel system. Even small amounts of the
wrong fuel could result in damage to the
fuel system and the engine. Notify a quali-
fied specialist workshop and have the fuel
tank and fuel lines drained completely.
!Only refuel using unleaded premium
grade gasoline with at least 91 AK I/
95 RON.
!Only use the fuel recommended. Operat-
ing the vehicle with other fuels can lead to
engine failure.
!Do not use the following:
RE85 (gasoline with 85% ethanol)
RE100 (100% ethanol)
RM15 (gasoline with 15% methanol)
RM30 (gasoline with 30% methanol)
RM85 (gasoline with 85% methanol)
RM100 (100% methanol)
RGasoline with metalliferous additives
RDiesel
Do not mix such fuels with the fuel recom-
mended for your vehicle.
!To ensure the longevity and full perform-
ance of the engine, only premium-grade
unleaded gasoline must be used.
If standard unleaded gasoline is unavaila-
ble and you have to refuel with unleaded
gasoline of a lower grade, observe the fol-
lowing precautions:
ROnly fill the fuel tank to half full with reg-
ular unleaded gasoline and fill the rest
with premium-grade unleaded gasoline
as soon as possible.
RDo not drive at the maximum speed.
RAvoid sudden acceleration and engine
speeds over 3,000 rpm.
You will usually find information about the fuel
grade on the pump. If you cannot find the
label on the pump, ask the sta
ff for assis-
tance.
378Service products and filling capacities
Technical data