Matte finish care
!Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
!The following may cause the paint to
become shiny and thus reduce the matte
effect:
Rstrong rubbing of the paintwork with
unsuitable materials
Rfrequent use of automatic car washes
Rwashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs carried out
at a qualified specialist workshop.
!Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear matte finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light alloy wheels
with a clear matte finish.
The vehicle should preferably be washed by
hand using a soft sponge, car shampoo and
plenty of water.
Use only insect remover and car shampoo
from the range of approved Mercedes-Benz
care products.
Cleaning the vehicle parts
Cleaning the wheels
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
!Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
316Care
Maintenance and care
ces prevent water from draining away. This
can lead to corrosion damage and damage
to electronic components.
XClean the inside and outside of the win-
dows with a damp cloth and a cleaning
product that is recommended and
approved by Mercedes-Benz.
Cleaning wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
!Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
!Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
XFold the windshield wiper arms away from
the windshield.
XCarefully clean the wiper blades with a
damp cloth.
XFold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting
!Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
XClean the plastic lenses of the exterior
lights with a wet sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo or cleaning cloths.
Cleaning the mirror turn signals
!Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic lenses of the mirror turn signals.
XClean the plastic lenses of the mirror turn
signals in the exterior mirror housing usinga wet sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the sensors
!If you clean the sensors with a power
washer, make sure that you keep a dis-
tance of at least 11.8 in (30 cm) between
the vehicle and the power washer nozzle.
Information about the correct distance is
available from the equipment manufac-
turer.
XClean sensors :of the driving systems
with water, car shampoo and a soft cloth.
Care317
Maintenance and care
Z
Cleaning the rear view camera
!Do not clean the camera lens and the area
around the rear view camera with a power
washer.
XMake sure that the vehicle is stationary and that the SmartKey is in position 2in the
ignition lock.
XOpening the camera cover for cleaning with Audio 20 or COMAND; see the separate
operating instructions.
XTo clean the rear view camera: use clear
water and a soft cloth to clean camera
lens :.
Cleaning the exhaust pipes
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
!Do not clean the exhaust pipe with acid-
based cleaning agents, such as bathroom
cleaner or wheel cleaner.
!Mercedes-AMG vehicles with black
exhaust pipes: the black-chrome tailpipe
finishers should not be polished with a
chrome polish. They will otherwise lose
their black sheen. For optimal care, the
faceplates should be rubbed with a lightly oiled cloth after every car wash. Commer-
cially available engine and care oils are
suitable for this.
For heavier soiling, you can apply a fine
paintwork polish with a microfiber cloth.
Remove the excess polish residue after pol-
ishing.
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win-
ter and after washing.
XClean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Interior care
Cleaning the display
!For cleaning, do not use any of the fol-
lowing:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
XBefore cleaning the display, make sure thatit is switched off and has cooled down.
XClean the display surface using a commer-
cially available microfiber cloth and
TFT/LCD display cleaner.
XDry the display surface using a dry micro-
fiber cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
318Care
Maintenance and care
Seat covers of other materials
!Observe the following when cleaning:
Rclean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
Rclean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning
results depend on the type of dirt and
how long it has been there.
Rclean DINAMICA covers with a damp
cloth. Make sure that you wipe entire
seat sections to avoid leaving visible
lines.
Cleaning the seat belts
GWARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event of an accident. This poses an increased risk of
injury or fatal injury.
Never bleach or dye the seat belts.
!Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
by heating at temperatures above 176 ‡
(80 †) or in direct sunlight.
XUse clean, lukewarm water and soap solu-
tion.
Cleaning the headliner and carpets
XHeadliner: if it is very dirty, use a soft brush
or dry shampoo.
XCarpets: use the carpet and textile clean-
ing agents recommended and approved by
Mercedes-Benz.
320Care
Maintenance and care
Benz Center. Or call 1-800-FOR-MERCedes
(in the USA) or 1-800-387-0100 (in Can-
ada).
XCorrect the tire pressure if it is still at least130 kPa (1.3 bar/ 19 psi). See the Tire and
Loading Information placard on the driver's
side B-pillaro r the tire pressure table in the
fuel filler flap for values.
XTo increase the tire pressure: switch on
the tire inflation compressor.
XTo reduce the tire pressure: depress
pressure release button Enext to pres-
sure gauge F.
XWhen the tire pressure is correct, unscrew
the filler hose from the valve of the sealed
tire.
XScrew the valve cap onto the tire valve of
the sealed tire.
XPull the tire sealant bottle out of the tire
inflation compressor.
The filler hose remains attached to the tire
sealant bottle.
XDrive to the nearest qualified specialist
workshop and have the tire changed there.
XHave the tire sealant bottle replaced as
soon as possible at a qualified specialist
workshop.
XHave the tire sealant bottle replaced every
four years at a qualified specialist work-
shop.
Battery (vehicle)
Important safety notes
Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installation. You should there-
fore have all work involving the battery car-
ried out at a qualified specialist workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP
®(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car- ried out at a qualified specialist workshop.
For further information about ABS and ESP®,
see (
Ypage 65) and (Ypage 69).
GWARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-
starting.
Battery (vehicle)327
Breakdown assistance
Z
ing the vehicle or charging the battery, gasescan escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
!Only use battery chargers with a maxi-
mum charging voltage of 14.8 V.
!Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment (
Ypage 331).
XOpen the hood.
XConnect the battery charger to the positive
terminal and ground point in the same
order as when connecting the donor bat-
tery in the jump-starting procedure
(
Ypage 331).
If the indicator/warning lamps do not light up
at low temperatures, it is very likely that the
discharged battery has frozen. In this case
you may neither jump-start the vehicle nor
charge the battery. The service life of a
thawed-out battery may be shorter. The start-
ing characteristics can be impaired, particu-
larly at low temperatures. Have the thawed-
out battery checked at a qualified specialist
workshop.
Only charge the installed battery with a bat-
tery charger which has been tested and
approved by Mercedes-Benz. A battery
charger unit specially adapted for Mercedes-
Benz vehicles and tested and approved by
Mercedes-Benz is available as an accessory.
It permits the charging of the battery in its
installed position. Contact an authorized
Mercedes-Benz Center for further informa-
tion and availability. Read the battery charg-
er's operating instructions before charging
the battery.
330Battery (vehicle)
Breakdown assistance
Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a
positive terminal and a ground point, in the engine compartment.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.
GWARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery.
GWARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
RNever place metal objects or tools on a battery.
RIt is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
RWhen jump-starting, make sure that the battery poles with identical polarity are connected.
RIt is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
RNever connect or disconnect the battery terminals while the engine is running.
GWARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion. Allow the frozen battery to thaw out before charging it or jump-starting.
!Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case you may neither jump-start the vehicle nor charge
the battery. Let the battery thaw first. The service life of a thawed-out battery may be shorter.
The starting characteristics can be impaired, particularly at low temperatures. Have the
thawed-out battery checked at a qualified specialist workshop.
Jump-starting331
Breakdown assistance
Z
XStart the engine of the donor vehicle and run it at idling speed.
XConnect negative terminal?of donor battery Bto ground point Aof your vehicle using
the jumper cable, connecting the jumper cable to battery of other vehicle Bfirst.
XIf the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the battery slightly.
XStart the engine.
XBefore disconnecting the jumper cables, let the engine run for several minutes.
XFirst, remove the jumper cables from ground point Aand negative terminal ?, then from
positive clamp ;and positive terminal =. Begin each time at the contacts on your own
vehicle first.
XClose cover :of positive terminal ;after removing the jumper cables.
XClose the hood.
XHave the battery checked at a qualified specialist workshop.
iJump-starting is not considered to be a normal operating condition.
iJumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop.
Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle
weight of your vehicle can be found on the
vehicle identification plate (
Ypage 376).
!When COLLISION PREVENTION ASSIST
PLUS, DISTRONIC PLUS or the HOLD func-
tion is activated, the vehicle brakes auto-
matically in certain situations. To avoid
damage to the vehicle, deactivate these
systems in the following or similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
Towing and tow-starting333
Breakdown assistance
Z