Page 111 of 246

Problems with the navigation system
ProblemPossible causes/consequences andMSolutions
COMAND does not
resume route guidance
after the journey has
been interrupted.Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle.
"Continuing route guidance" refers to switching COMAND back on
and driving on.
XContinue route guidance manually (Ypage 91).
ProblemPossible causes/consequences andMSolutions
COMAND is unable to
determine the vehicle's
position.COMAND has to redetermine the position of the vehicle if the
vehicle has been transported.
Example:
RAfter transporting the vehicle by ferry
RAfter transporting the vehicle by motorail
XStart the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's position.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.
ProblemPossible causes/consequences andMSolutions
The digital map is not
compatible with the
vehicle software.The data medium containing the digital map cannot be used for the
update.
XTo confirm the message: press the controller.
XRemove the data medium.
XHave the data medium checked at an authorized Mercedes-Benz
Center.
ProblemPossible causes/consequences andMSolutions
COMAND asks for an
activation code during
the map update.The digital map is secured with an activation code.
XConsult an authorized Mercedes-Benz Center.
Problems with the navigation system109
Navigation
Z
Page 112 of 246
ProblemPossible causes/consequences andMSolutions
The map software
update has failed.The digital map can be loaded with a DVD, SD memory card or USB
stick.
XCheck the readability of the data medium, e.g. in a PC.
XTo restart the update: insert the DVD.
or
XInsert an SD memory card or USB stick.
COMAND asks for an activation code during the map update. The
code must be validated in the vehicle.
XSwitch on the ignition.
XTo restart the update: insert the DVD.
or
XInsert an SD memory card or USB stick.
COMAND's integrated hard disk is defective.
XConsult an authorized Mercedes-Benz Center.
110Problems with the navigation system
Navigation
Page 148 of 246

XTo selectOptions: turn and press the con-
troller.
XTo select Automatically Connect Mir‐
rorLink: turn and press the controller.
You can allow Oor suppress ªthe auto-
matic connection function.
Activating manually
XTo call up the telephone menu: press the
% button.
XTo show the main function bar: slide 5
the controller.
XTo select Tel/®: turn and press the con-
troller.
XSelect MirrorLink.
XConnect a mobile phone with USB cable to
the USB socket in the center console.
Navigation messages on the mobile
phone can also be played back
You can select whether the navigation mes-
sages should be overlaid on the COMAND
audio playback.
XTo call up the telephone menu: press the
% button.
XTo show the main function bar: slide 5
the controller.
XTo select Tel/®: turn and press the con-
troller.
XTo select MirrorLink: turn and press the
controller.
XTo switch to the menu bar: slide 6the
controller.
XTo select Options: turn and press the con-
troller.
XTo select MirrorLink Ann. Have Pri‐
ority: turn and press the controller.
Mobile phone navigation messages overlay
the COMAND audio playback Oor you can
suppress the function ª.
Sound settings
If a MirrorLink®audio source is active, you
can adjust the sound settings.
XTo call up the telephone menu: press the
% button.
XTo show the main function bar: slide 5
the controller.
XTo select Tel/®: turn and press the con-
troller.
XTo select MirrorLink: turn and press the
controller.
XTo switch to the menu bar: slide 6the
controller.
XTo select à: turn and press the control-
ler.
You can adjust the sound settings.
Apple CarPlay®
Introduction
iPhone functions can be used via COMAND
using Apple CarPlay®. CarPlay®can be oper-
ated using the controller or the Siri voice-
operated control system. The support of but-
tons in your vehicle depends on the iOS ver-
sion of your mobile phone and the available
apps. You can find an overview of the
COMAND control panel with available but-
tons here (
Ypage 20).
To activate voice-operated control, press and
hold the óbutton on the multifunction
steering wheel (
Ypage 123). CarPlay®is only
available for Apple mobile phones (see the
manufacturer's operating instructions). The
availability of CarPlay
®may vary depending
on the country.
146Apple CarPlay®
Telephone
Page 159 of 246

You see pictures of places worth seeing
in the vicinity of the search result.
XTo select the option: turn and press the
controller.
Popular searches
XCall up Local Search (Ypage 155).
XTo select a search position, e.g.In the
VicinityoftheDestination: turn and
press the controller.
XTo select search queries in the Popular
searchessection: turn and press the con-
troller.
The search results are displayed.
Search history
You can use this function if search queries
have already been carried out.
XCall up Local Search (Ypage 155).
XTo select the search position, e.g. Atcur‐
rent location: turn and press the con-
troller.
XTo select Search history: turn and press
the controller.
The most recent search queries are dis-
played.
Destination/route download
Prerequisites
To download navigation locations you need a
Google™ account and your vehicle identifica- tion number. Further information about the
vehicle identification number (VIN)
(
Ypage 159).
USA: to download navigation locations,
the mbrace system must be
Ractivated
Roperational
Ractivated for the services of the system and
for Internet access
Procedure and general information
Sign into your Google™ account on the Inter-
net. Use the Google Maps™ website to send
the destination to a server (
Ypage 157).
Using the Download
POIApp, the destination
is displayed in the vehicle (
Ypage 158).
The destination can be:
Rimported (Ypage 159)
Rused for route guidance (Ypage 158)
Rcalled up (Ypage 158)
Rdeleted from the server (Ypage 159).
Sending destinations to the server
XSign into your Google™ account.
XCall up the Google Maps™ website.
XEnter a destination.
XClick "More" at the destination.
XClick "Send".
XEnter the corresponding information in the boxes shown.
XSelect "Send to car".
XSelect Mercedes-Benz as the vehicle
brand.
XEnter the mbrace e-mail address or the
vehicle identification number.
Further information about the vehicle iden-tification number (
Ypage 159).
XClick "Send".
The destination is sent to the server.
The availability of the destination/route
download function is country-dependent.
Destination/route download157
Online and Internet functions
Z
Page 182 of 246

Your COMANDequipment
These operatin ginstruction sdescribe all th e
standar dan doptional equipmen tof your
COMAN Dsystem, as available at th etime of
going to print .Country-specifi cdifference s
are possible. Bear in min dthat your vehicle
may no tfeature all function sdescribed here.
Thi salso applies to safety-relevan tsystems
an dfunctions.
Read th einformation on qualified specialis t
workshop sin th evehicle Operator's Manual.
Activating medi amode
General notes
There are severa lways to activat emedia
source susin gCOMAND.
The relevant section sof th eOperator's Man -
ual describe th esimples tway to activat e a
media source .
Thi ssection describes all option sfo ractivat -
in g media sources.
Button activation
XPress th eÕ button.
The last media source you hav eset is dis -
played.
XPress th eÕ buttonagain .
The men uappears wit hth eavailable media
sources.
XTo selec tmedia sources: turn th econtroller
until th edesire dmedia source is in th ecen-
ter. Press th econtroller .
Dependin gon th evehicle equipment, th e
followin gmedia source swill be available :
RDisc
RMemory Car d
RMedia Interface 1
RMedia Interface2
RBluetooth Audio
If playable music files are found ,they will be
playe dby COMAND.
Switching on automatically
Whe nan external media source is connected,
CD an dSD memor ycar dfunction sare auto-
matically switched on by COMAND. Whe n
usin gUS Bdevices, switch to th eappropriat e
Media Interface 1or Media Interface 2basi c
display.
External media sources:
RApple®devices (e.g. iPhon e®)
RUSBdevices (e.g. US Bstick, MP3 player)
RCD
RDV Dvideo
RSD cards
Rvia devices connecte dby Bluetoot h®
If playable music files are found ,they will be
playe dby COMAND.
iIfamedia function is already switched on
in COMAND, this will be interrupted an dth e
basi cdisplay of th enewly connecte d
devic ewill appear (except when usin gwit h
USB/iPo d
®).
If another function ,suc has navigation ,is
operating, th ebasi cdisplay will no tchange.
Only th emusic from th enewly connecte d
media source will play (except when usin g
wit hUSB/iPo d
®).
Usingth emain function ba r
180Activating media mode
Media