
Using KEYLESS-GO to start the engine
The Start/Stop button can be used to start
the vehicle without inserting the SmartKey
into the ignition lock. The Start/Stop button
must be inserted in the ignition lock and the
SmartKey must be in the vehicle. This mode
for starting the engine operates independ-
ently of the ECO start/stop automatic engine
start function.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(
Ypage 165).
Vehicles with a gasoline engine: the
engine starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pull-
ing away.
The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (
Ypage 285).
It is only possible to shift the transmission
from position Pto the desired position if you
depress the brake pedal. Only then is the
parking lock released. If you do not depress
the brake pedal, the DIRECT SELECT lever can still be moved but the parking lock remains
engaged.
iUpshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Information on the automatic release of the
electric parking brake (
Ypage 190).
Pulling away with a trailer
To ensure that you do not roll backwards
when pulling away on an uphill slope, engage
the electric parking brake.
XPress and hold handle :.
The electric parking brake continues to
brake and prevent the vehicle from rolling
backwards.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument clus-
ter remains on.
XDepress the accelerator pedal.
XAs soon as the vehicle/trailer combination
is held by the driving force of the engine,
release lever :.
The electric parking brake is released.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument clus-
ter goes out.
Hill start assist
Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient. It
holds the vehicle for a short time after you
168Driving
Driving and parking

have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to
roll.
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
Ryou are pulling away on a level road or on a downhill gradient.
Rthe transmission is in position N.
Rthe electric parking brake is applied.
RESP®is malfunctioning.
ECO start/stop function
Introduction
The ECO start/stop function switches the
engine off automatically if the vehicle is stop-
ped under certain conditions.
The engine starts automatically when the
driver wants to pull away again. The ECO
start/stop function thereby helps you to
reduce the fuel consumption and emissions
of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes
:ECO start/stop display
The ECO start/stop function is activated
whenever you start the engine using the
SmartKey or the Start/Stop button.
If the engine has been switched off automat-
ically by the ECO start/stop function, the
¤ symbol is shown in the multifunction
display.
Mercedes-AMG vehicles: the ECO start/
stop function is only available in drive pro-
gram C.
Automatic engine switch-off
If the vehicle is braked to a standstill in Dor N,
the ECO start/stop function switches off the
engine automatically.
The ECO start/stop function is operational
when:
Rthe indicator lamp in the ECO button is lit
green.
Rthe outside temperature is within the range that is suitable for the system.
Rthe engine is at normal operating temper-
ature.
Rthe set temperature for the vehicle interior
has been reached.
Rthe battery is sufficiently charged.
Rthe system detects that the windshield is
not fogged up when the air-conditioning
system is switched on.
Rthe hood is closed.
Rthe driver's door is closed and the driver's
seat belt is fastened.
All of the vehicle's systems remain active
when the engine is stopped automatically.
Driving169
Driving and parking
Z

Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the key back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in the instrument cluster go out.
XTry to start the engine again (Ypage 167). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 395).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XAllow the starter motor to cool down for approximately two
minutes.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
172Driving
Driving and parking

Shifting to neutral N
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position Dor R:
push the DIRECT SELECT lever up or down to the first point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up or down to the first point of
resistance.
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the SmartKey from the ignition, the
automatic transmission shifts to Pautomati-
cally.
With the Start/Stop button: if you then
open the driver's door or the front-passenger door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle cleaned in an automatic car wash with
a towing system:
Using the SmartKey:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral
N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
With the Start/Stop button:
XRemove the Start/Stop button from the
ignition lock.
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
Engaging drive position D
XIf the transmission is in position Ror N:
push the DIRECT SELECT lever down past
the first point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever down past the first point of
resistance.
Automatic transmission175
Driving and parking
Z

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist work-
shop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist work-
shop immediately.
Transfer case
!
Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
!Because ESP®is an automatic system,
the engine and ignition must be switched
off (SmartKey in position 0or 1or Start/
Stop button in position 0or 1) when the
electric parking brake is being tested on a
brake dynamometer (maximum
10 seconds).
Braking triggered automatically by ESP
®
may seriously damage the brake system.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
182Refueling
Driving and parking

Opening the fuel filler flap
:To open the fuel filler flap
;To insert the fuel filler cap
=Instruction label for fuel type to be refu-
eled
?Tire pressure table
XSwitch off the engine.
XRemove the SmartKey from the ignition
lock.
or, on vehicles with KEYLESS‑ GO:
XOpen the driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
The driver’s door can be closed again.
XPress the fuel filler flap in the direction of
arrow:.
The fuel filler flap swings up.
XTurn the fuel filler cap counterclockwise
and remove it.
XInsert the fuel filler cap into the holder
bracket on the inside of filler flap ;.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
XOnly fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump
stops filling for the first time. Otherwise, fuel
may leak out.
Vehicles with a diesel engine: the filler neck is
designed for refueling at diesel filling pumps.
Closing the fuel filler flap
XReplace the cap on the filler neck and turn clockwise until it engages audibly.
XClose the fuel filler flap.
Close the fuel filler flap before locking the
vehicle.
If you are driving with the fuel filler cap open,
the 8 reserve fuel warning lamp flashes. A
message appears in the multifunction display
(
Ypage 309).
In addition, the ;Check Engine warning
lamp may light up (
Ypage 334).
184Refueling
Driving and parking

Problems with fuel and the fuel tank
ProblemPossible causes/consequences andMSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS‑GO:
XOpen the driver's door.
The on-board electronics now have status 0. This is the same as
the SmartKey having been removed.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The engine does not
start.The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
XRefuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
XTurn the ignition on for approximately ten seconds
(
Ypage 165).
XStart the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
XTurn the ignition on again for approximately ten seconds
(
Ypage 165).
XStart the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts:
XConsult a qualified specialist workshop.
The fuel filler flap can-
not be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 82).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 84).
The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
XConsult a qualified specialist workshop.
Refueling185
Driving and parking
Z

DEF (BlueTECvehicles only )
Important notes on us e
To function properly, BlueTE Cexhaus tgas
aftertreatmen tmus tbe operated wit hth e
reducing agen tDEF. Addin gDE Fis on eof th e
task sperformed durin gmaintenance .Under
normal operatin gconditions, atank of DE F
last suntil th enext servic edue date.
Whe nth esupply of DE Fis almost used up, th e
Check
AdditiveSeeOperator' sManual
message is shown in th emultifunction dis -
play.
If you drive th evehicle faste rthan 10 mph
(16 km/h), th eCheck
AdditiveSeeOper‐
ator's Manualmessage goe sout after
approximately on eminute.
Whe nth esupply of DE Fis down to areserv e
of approximately 1gal (3. 8l) th eRefill
DEF See Operator' sManualmessage is
shown in th emultifunction display.
Whe nth eDE Fsupply drops to aminimum ,th e
Remaining Starts :16
message is shown
in th emultifunction display.
If th eRefill DEF No Start in XXX Xkm
message is shown in th emultifunction dis -
play, you can still drive th evehicle over th e
distanc eshown .If DE Fis no trefilled ,you will
subsequently be unable to startth eengine.
If th eRefill DEF Eng .Start Not Poss.
message appears in th emultifunction display
and th eengin edoe sno tstart ,you mus tadd
DEF.
XAd dat leas t 1gal (3.8 l)of DEF.
XSwitch on the ignition for at least 60 sec-
onds.
XStart the engine.
iHave the DEF tank refilled at a qualified
specialist workshop.
Use the special DEF refill bottle when adding
DEF between maintenance intervals. Contact
an authorized Mercedes-Benz Center with
any questions or, if necessary, contact Road-
side Assistance (
Ypage 26). If the outside temperature is below 12 ‡
(Ò11 †) it may be difficult to top up. If DEF is
frozen and there is an active warning indica-
tor, it may not be possible to add DEF. Park
the vehicle in a warmer place, e.g. in a garage,
until DEF has become fluid again. It will then
be possible to add DEF again. Alternatively,
have the DEF tank refilled at a qualified spe-
cialist workshop.
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center.
Important safety notes
DEF is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
Rnot poisonous
Rcolorless and odorless
Rnot flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are
particularly irritating to the skin, to mucous
membranes and to the eyes. You may expe-
rience a burning sensation in your eyes, nose
and throat. Coughing and watering of the
eyes are possible.
Do not inhale ammonia vapors. Fill the DEF
tank only in well-ventilated areas.
DEF must not come into contact with your
skin, eyes or clothing and must not be swal-
lowed. Keep DEF away from children.
If you or other persons come into contact with
DEF, observe the following:
RRinse DEF from your skin immediately with
soap and water.
RIf DEF comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf DEF has been swallowed, rinse your
mouth out immediately. Drink plenty of
186Refueling
Driving and parking